Wholesale Account Manager Resume Guide

Wholesale Account Managers are responsible for managing relationships between their organization and its wholesale customers. They work to identify opportunities, develop strategies, and negotiate contracts with clients in order to maximize sales volume while ensuring customer satisfaction. Additionally, they monitor market trends and competitor activity in order to stay ahead of the competition.

You have the expertise to manage any wholesale account with ease, but potential employers don’t know that. To make sure they see your skills and qualifications, you must create a resume that highlights them in an organized manner.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Wholesale Account Manager Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Wholesale Account Manager Resume Sample

Grayson Schmidt
Wholesale Account Manager

[email protected]
123-304-5723
linkedin.com/in/grayson-schmidt

Summary

Committed wholesale account manager with 10 years of experience in the industry. Proven track record of developing and growing profitable relationships with existing clients as well as identifying new opportunities for growth. Exceptional communication skills, adept at building rapport quickly by understanding customer needs and presenting solutions tailored to those needs. Successfully managed accounts worth up to $2 million annually across multiple industries.

Experience

Wholesale Account Manager, Employer A
Modesto, Jan 2018 – Present

  • Assessed the wholesale market and identified potential new accounts, securing 10+ high-value contracts within a 6 month period.
  • Presented products to over 200 prospective customers including wholesalers, retailers & distributors; generated $3 million in sales of goods across the entire product range.
  • Reduced operational costs by 20% through efficient management of inventory levels and review/negotiation of existing supplier relationships.
  • Improved customer satisfaction ratings from 75% to 95%, resulting in increased repeat business from key clients and improved brand loyalty among consumers overall.
  • Substantially grew company’s presence throughout target markets with effective promotional campaigns that featured discounts on select items for large orders placed before certain deadlines each quarter.

Wholesale Account Manager, Employer B
New York City, Mar 2012 – Dec 2017

  • Managed a portfolio of 20+ wholesale accounts, providing clients with exceptional customer service while developing business relationships and increasing account sales by 30% year-over-year.
  • Mentored junior team members in the art of negotiating profitable deals and setting up effective communication channels for regular customer interaction; boosted overall organizational performance by 10%.
  • Thoroughly analyzed client needs to develop tailored solutions that increased their satisfaction levels, leading to a 60% increase in repeat customers over the last 6 months.
  • Generated $250K worth of new orders from existing accounts through successful marketing campaigns targeting key decision makers across various industries such as retail & fashion, technology & healthcare, etc.
  • Streamlined order processing systems and procedures using modern software tools resulting in improved efficiency (30%) and reduced delivery time (50%).

Skills

  • Account Management
  • Merchandising
  • Time Management
  • Business Development
  • Social Media Marketing
  • Customer Satisfaction
  • Direct Sales
  • Fashion
  • Sales Operations

Education

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Wholesale Account Manager
National Association of Wholesale
May 2017

1. Summary / Objective

A resume summary for a wholesale account manager should demonstrate your ability to build and maintain relationships with clients, as well as your knowledge of the industry. Include information such as how many years you have been in the business, any awards or recognition you’ve received from customers, and what sets you apart from other candidates. You can also mention that you are highly organized and able to manage multiple accounts at once while ensuring customer satisfaction.

Below are some resume summary examples:

Diligent and organized Wholesale Account Manager with 5+ years of experience in sales and account management. É At XYZ, I successfully managed a team of 7 sales reps, consistently exceeding targets by 20%. My expertise is focused on building customer relationships to increase revenue through the implementation of effective strategies. Committed to delivering exceptional customer service and creating positive outcomes for both clients and stakeholders alike.

Driven wholesale account manager with 6+ years of success in the retail industry. Consistently achieved sales goals, exceeding expectations by 20% or more each year. Strong background in relationship building and customer service, helping to establish ABC as a preferred supplier among major retailers. Seeking to join XYZ team to leverage expertise in driving growth from existing accounts while also expanding into new markets.

Reliable and motivated wholesale account manager with 6+ years of experience in the retail industry. Proven track record of achieving sales quotas by effectively managing over 200 accounts across four states. Highly skilled in building relationships, driving customer loyalty, and increasing sales through persuasive tactics. Seeking to leverage these skills at ABC Retail to drive growth for the organization’s top clients.

Well-rounded wholesale account manager with a successful track record of managing and growing wholesale accounts. 5+ years of experience in sales, customer service, and account management for luxury brands. Proven ability to build long-term relationships with customers while achieving key performance metrics (KPIs). Seeking to join ABC Company as a Wholesale Account Manager to use my expertise in driving revenue growth.

Seasoned wholesale account manager with 10+ years of experience in the apparel industry. Successfully developed and managed key accounts, resulting in an increase of revenue by 50% over a three-year period. Proven ability to build relationships with clients and negotiate favorable terms for both parties. Adept at using data analysis tools to drive sales decisions and optimize customer service satisfaction levels.

Proficient Wholesale Account Manager with 8+ years of experience in managing sales and customer service accounts. Proven track record of achieving revenue goals and increasing profitability for clients by leveraging strong relationship-building skills. At XYZ, generated $1 million in additional revenue through strategic partnerships with leading retailers while maintaining excellent client satisfaction ratings.

Hard-working Wholesale Account Manager with 5+ years of experience managing relationships between vendors and customers. Proven track record of creating customized solutions for clients to meet their needs in an efficient manner, resulting in increased customer satisfaction and sales growth. Looking to join ABC Company where I can leverage my problem-solving skills to drive long-term success.

Dependable wholesale account manager with 5+ years of experience in sales and customer service. Skilled at building relationships, generating leads, and providing excellent client support to ensure satisfaction throughout the entire purchase process. Seeking to leverage expertise in driving revenue growth for ABC Wholesale Solutions by becoming its next Account Manager.

2. Experience / Employment

The work history/experience section is where you provide details on your past roles. This should be written in reverse chronological order, meaning the most recent job is listed first.

Stick to bullet points when writing this section; doing so makes it easier for the reader to take in what you have to say quickly and effectively. You want to think about the specifics of each role and include quantifiable results whenever possible.

For example, instead of saying “Managed customer accounts,” you could say, “Successfully managed a portfolio of 50+ wholesale accounts with an average annual revenue increase of 10%.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Negotiated
  • Managed
  • Developed
  • Analyzed
  • Generated
  • Monitored
  • Resolved
  • Coordinated
  • Cultivated
  • Facilitated
  • Implemented
  • Streamlined
  • Upsold
  • Forecasted
  • Optimized

Other general verbs you can use are:

  • Achieved
  • Advised
  • Assessed
  • Compiled
  • Demonstrated
  • Expedited
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Participated
  • Prepared
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Structured
  • Utilized

Below are some example bullet points:

  • Cultivated relationships with over 100 wholesale accounts, introducing new product lines and increasing sales revenue by 25%.
  • Introduced innovative strategies to increase customer loyalty and satisfaction; decreased customer complaints rate by 11% in the first 3 months of implementation.
  • Resolved complex client queries quickly and efficiently, achieving an average resolution time of 2 hours for all cases handled.
  • Effectively managed a team of 8 account executives; trained personnel on order processing protocols, ensuring that orders were fulfilled within 48 hours or less each week.
  • Reorganized pricing models for 80+ products based on market research data to maximize profits while keeping prices competitive; saw an overall 8% growth in sales after implementing changes.
  • Actively managed a client portfolio of over 50 wholesale accounts, increasing revenue by 15% within the first quarter.
  • Spearheaded the development and implementation of innovative sales strategies to drive growth for existing clients and secure new business opportunities with prospective customers.
  • Developed relationships with key stakeholders at each account level to ensure customer satisfaction and loyalty; achieved 95% retention rate among current accounts.
  • Negotiated long-term contracts worth $1 million+ in aggregate value, resulting in increased profits by 30%.
  • Revised pricing models as needed to stay competitive in the marketplace while maximizing profitability per sale; decreased costs by 10% overall on average across all products/services sold through wholesale accounts.
  • Consistently achieved and exceeded monthly revenue targets by upselling additional products to existing wholesale accounts, resulting in a 25% increase in sales over the last year.
  • Formulated and implemented successful marketing strategies that drove new business opportunities for existing clients, leading to an average of 10+ new customers every month.
  • Utilized customer relationship management software to track account activities such as calls and emails; created detailed reports for upper-level management on potential growth areas within the market share.
  • Upsold key product lines through direct outreach campaigns, increasing total profits from these accounts by $12K per quarter across all regions served.
  • Participated in trade shows nationwide which generated more than 20 leads each event; established relationships with industry influencers that resulted in 50+ referrals annually.
  • Advised over 100 wholesale accounts on inventory management, order processing and customer service strategies; increased sales by 30% in the last quarter.
  • Coordinated shipments of products to over 200 customers within a 5-state region, ensuring that all orders were processed accurately and timely.
  • Optimized existing procedures for ordering supplies from vendors and reconciling payments due; reduced turnaround time for invoices by an average of 25 hours per month.
  • Prepared monthly report detailing sales figures by product category & account segmentation; identified opportunities for growth with key clients resulting in additional revenue of $15K+.
  • Proficiently managed daily operations related to client inquiries, order entry/processing & payment collections while maintaining high levels of customer satisfaction (94%).
  • Analyzed customer data to identify key opportunities and develop strategies for expanding the company’s wholesale business, resulting in a 25% increase of revenue from existing accounts.
  • Achieved targeted sales goals by creating relationships with new clients and maintaining open channels of communication with current ones; successfully maintained account retention rate at 75%.
  • Expedited sale processes through expert knowledge of product offerings, pricing structures and negotiations; closed 8 major deals worth over $500K within last 6 months.
  • Competently managed all aspects of client accounts including order entry, invoicing & collection support while ensuring excellent customer service standards were met at all times.
  • Represented company during trade shows & conferences to generate leads; secured 10 potential customers who placed orders totaling more than $1M within first 2 weeks after show ended.
  • Forecasted and met monthly sales targets by 15%, successfully managing a portfolio of 10+ wholesale accounts in the food and beverage industry.
  • Implemented efficient strategies to increase market penetration, resulting in an average growth rate of 12% for all client businesses over a period of 2 years.
  • Reliably provided clients with helpful advice on product pricing, promotions and merchandising to maximize their profits; improved customer service satisfaction ratings by 17%.
  • Monitored industry trends closely, regularly attending trade shows and conferences to ensure that products were up-to-date with consumer demands at all times; strengthened relationships with key stakeholders through networking activities.
  • Demonstrated excellent communication skills when negotiating contracts between wholesalers & retailers or manufacturers & distributors; facilitated smooth transition from order placement to delivery within 24 hours on average for every account managed.
  • Confidently negotiated and managed contracts with over 20 wholesale accounts, resulting in a 10% increase in annual sales.
  • Facilitated the delivery of products to clients within established timelines while ensuring that all customer inquiries were promptly answered and addressed.
  • Compiled comprehensive product reports for each account, tracking inventory levels, pricing strategies and promotional campaigns; improved order accuracy by 45%.
  • Structured new training programs for business associates to better equip them with knowledge on current market trends as well as client expectations; increased staff productivity by 25%.

3. Skills

Two organizations that have advertised for a position with the same title may be searching for individuals whose skills are quite different. For instance, one may be looking for someone with experience in sales and the other in customer service.

It is therefore essential that you tailor your skills section to each job posting you apply for. This will help ensure that applicant tracking systems recognize certain keywords associated with the position and pass on your resume to a human reviewer.

In addition to listing relevant skills here, it is also important to discuss them further throughout the rest of your resume by providing examples of how they have been utilized in previous roles or projects.

Below is a list of common skills & terms:

  • Account Management
  • Advertising
  • Apparel
  • B2B
  • Business Development
  • Business Strategy
  • Coaching
  • Communication
  • Customer Retention
  • Customer Satisfaction
  • Direct Sales
  • Event Management
  • Fashion
  • Key Account Management
  • Managed Services
  • Marketing Communications
  • Merchandising
  • Product Development
  • Retail Sales
  • Sales Operations
  • Sales Process
  • Social Media Marketing
  • Social Networking
  • Solution Selling
  • Store Management
  • Styling
  • Team Leadership
  • Teamwork
  • Telecommunications
  • Time Management
  • Trend Analysis
  • Visual Merchandising
  • Wholesale

4. Education

Including an education section on your resume will depend largely on how far along you are in your career. If you just graduated and have little to no work experience, the education should be mentioned below your resume objective. However, if you have significant work experience that is relevant to the wholesale account manager role you are applying for, it might not be necessary to include an education section at all.

If an education section is included, try to mention courses and subjects related specifically to a wholesale account management job such as accounting or business administration.

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your proficiency in a particular field. They show potential employers that you have been tested and certified by an authoritative body, which can give them confidence in your abilities.

Including certifications on your resume is especially important if the job advert emphasizes certain skills or qualifications that you possess certification for. This will help make sure hiring managers take notice of how qualified you are for the role.

Certified Wholesale Account Manager
National Association of Wholesale
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Grayson Schmidt, this would be Grayson-Schmidt-resume.pdf or Grayson-Schmidt-resume.docx.

7. Cover Letter

Including a cover letter with your job application can make the difference between success and failure. It is a written document that should be used to provide more detail about your skills, qualifications and experiences than what’s included in your resume.

Cover letters are usually made up of 2 to 4 paragraphs and they help you connect on a personal level with recruiters by allowing you to explain why you would be an excellent fit for the role. Whilst not all jobs require them, writing one will give you an edge over other candidates who haven’t taken this extra step.

Below is an example cover letter:

Dear Sibyl,

I am writing to apply for the position of Wholesale Account Manager with your company. With more than 10 years of experience in sales, customer service, and account management, I have the skills and knowledge to be a successful account manager for your organization.

In my current role as an account manager at [company name], I manage a portfolio of 50 accounts with annual sales totaling more than $10 million. I am responsible for developing and maintaining relationships with customers, negotiating contracts, overseeing product shipments, and ensuring customer satisfaction. I have successfully increased sales by up to 20% in some accounts through effective relationship building and innovative marketing strategies.

I am confident that I can bring the same level of success to your company as a wholesale account manager. My ability to develop strong relationships with customers, negotiate favorable terms, and maximize sales will enable me to make a positive impact on your bottom line. In addition, my experience managing complex logistics operations will ensure that your customers receive their orders on time and as expected.

I would welcome the opportunity to discuss how I can contribute to your company’s success as a wholesale account manager. Please contact me at [phone number] or [email address] to arrange a meeting at your earliest convenience. Thank you for considering me for this position.

Sincerely,

Grayson

Wholesale Account Manager Resume Templates

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