Warehouse Operations Manager Resume Guide

Warehouse operations managers oversee the daily activities of a warehouse. They are responsible for managing staff, ensuring safety protocols are followed, and monitoring inventory levels to ensure efficient operation. Additionally, they may coordinate shipping schedules and maintain records related to the warehouse’s activity.

Your expertise in warehouse operations is unmatched, and any business would be lucky to have you. But hiring managers don’t know who you are yet – so your first step towards getting the job is writing a resume that stands out from the crowd.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Warehouse Operations Manager Resume Sample

Lourdes Miller
Warehouse Operations Manager

[email protected]
619-526-3770
linkedin.com/in/lourdes-miller

Summary

Passionate warehouse operations manager with 5+ years of experience in warehouse management and staff supervision. Certified forklift operator, OSHA 10-hour trainer, and Lean Six Sigma Green Belt. At XYZ, implemented a new inventory system which reduced product delivery time by 30%. Led teams to improve safety compliance while maintaining high levels of productivity at ABC Warehouse Facility. Successfully managed the day-to-day operations for two warehouses consisting of over 70 personnel during peak seasons.

Experience

Warehouse Operations Manager, Employer A
Baltimore, Jan 2018 – Present

Managed a team of 8 warehouse personnel responsible for receiving and shipping inventory; achieved a 20% increase in operational efficiency through improved training methods.
Mentored junior staff on the safe operation of forklifts, pallet movers, shrink wrap machines and other equipment used for loading/unloading products; reduced damaged items by 10%.
Achieved cost savings through effective management of stock levels by 9%, resulting in an overall $6,000 reduction in expenditure over 6 months period.
Meticulously monitored daily orders & deliveries to ensure timely completion as per customers’ requirements; increased customer satisfaction ratings from 86% to 93%.
Presented monthly performance reports outlining KPIs such as order accuracy rate (98%), delivery times (99%) and number of lost items (<1%) to senior management team members at quarterly meetings.

Warehouse Operations Manager, Employer B
Tampa, Mar 2012 – Dec 2017

Advised and motivated over 30 warehouse staff members to ensure efficient operations and accurate inventory tracking, resulting in an 18% decrease in shipping errors.
Coordinated daily delivery schedules for 10+ warehouses and kept close contact with suppliers, distributors, customers and internal departments to ensure smooth deliveries of goods; successfully handled over 500 orders each month.
Reduced storage costs by $8,000 annually by implementing new policies such as staggered pick-up times and more frequent stock takes/inventory checks across all locations under management.
Streamlined order processing procedures using modern technology solutions while ensuring compliance with safety regulations at all times; improved customer satisfaction ratings from 70% to 85%.
Reliably managed the receiving process for incoming shipments which included verifying quantities received against purchase orders & invoices before posting them into the system correctly within 1 hour on average per transaction.

Skills

Operations Management
Logistics
Supply Chain Management
Warehousing
Logistics Management
Supply Chain
Inventory Control
Warehouse Management
Process Improvement

Education

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Warehouse Manager
American Warehouse Association
May 2017

1. Summary / Objective

Your resume summary/objective should be a concise yet powerful overview of your experience as a warehouse operations manager. In this section, you can highlight the most important aspects of your career such as how many years’ experience you have in managing warehouses, any certifications or qualifications that make you stand out from other candidates and what makes you an ideal candidate for the role.

Below are some resume summary examples:

Talented and experienced warehouse operations manager with 10+ years of experience overseeing a variety of warehousing functions. Proven track record optimizing processes, increasing efficiency, and reducing costs through continuous improvement initiatives. Skilled in developing training programs for staff to promote safe work practices while meeting company objectives. Looking to join ABC Logistics as Warehouse Operations Manager to ensure successful delivery of projects on time and within budget.

Well-rounded warehouse operations manager with 8+ years of experience in managing efficient and cost-effective warehousing processes. Experienced in overseeing daily activities, developing strategies to improve productivity, and ensuring compliance with safety regulations. At XYZ company, successfully implemented a new inventory tracking system that reduced costs by 15%. Committed to providing superior customer service while driving business growth through effective organizational strategies.

Determined and results-oriented warehouse operations manager with 8+ years of experience in the logistics industry. Proven success directing and managing inventory, staff, and processes for a variety of companies. Seeking to utilize my expertise in streamlining supply chain operations at ABC Company to drive increased efficiency and profitability. Achieved 25% cost savings by optimizing storage space utilization across multiple warehouses during previous tenure.

Skilled warehouse operations manager with over 10 years of experience in inventory management, logistics coordination, and distribution. Proven track record of successfully managing large-scale warehouse operations for ABC Corporation. Highly skilled at optimizing processes to reduce costs while improving productivity and customer satisfaction rates by 20%. Holds a degree in Logistics Management from XYZ University.

Detail-oriented warehouse operations manager with 5+ years of experience streamlining day-to-day warehouse activities, improving efficiency by 25%, and maintaining a safe workplace. Proven ability to reduce labor costs while managing high inventory levels for ABC Logistics. Seeking to bring expertise in supply chain management and logistics excellence to the role of Warehouse Operations Manager at XYZ Corporation.

Driven and detail-oriented warehouse operations manager with 5+ years of experience in logistics, inventory management and staff supervision. Skilled in coordinating complex tasks to ensure efficient and cost-effective warehousing operations. Looking to join ABC Logistics as Warehouse Operations Manager where I can utilize my expertise to improve efficiency while maintaining safety standards.

Hard-working warehouse operations manager with 8+ years of experience in leading a team to efficiently manage 50,000 SKUs. At XYZ Company, successfully implemented inventory management system and improved accuracy by 10%. Dedicated to the development of warehouse staff through hands-on training and mentoring. Excellent organizational skills combined with strong problem-solving capabilities.

Seasoned warehouse operations manager with 10+ years of experience optimizing warehouse operations and improving inventory accuracy. Skilled in streamlining processes, managing teams effectively, and increasing overall efficiency by up to 40%. Seeking a leadership role at ABC where I can apply my expertise in logistics management and ensuring compliance.

2. Experience / Employment

For the experience section, start by writing out your employment history in reverse chronological order, with the most recent job listed first.

When talking about what you did and achieved, use bullet points to make it easier for the reader to take in all of the information quickly. When possible, try to provide quantifiable results that demonstrate how successful you were at each role.

For example, instead of saying “Managed warehouse operations,” you could say “Successfully managed a team of 15+ staff members responsible for stocking shelves and fulfilling orders; oversaw an average increase of 25% efficiency across all processes.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Managed
Coordinated
Scheduled
Monitored
Optimized
Supervised
Tracked
Stocked
Loaded
Unloaded
Inspected
Shipped
Received
Processed
Analyzed

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Received incoming shipments, inspected and inventoried goods in accordance with established warehouse procedures; decreased inventory discrepancies by 15%.
Monitored warehouse operations to ensure accurate order processing of stock items while maintaining a safe work environment.
Utilized forklifts, pallet jacks and other material handling equipment to move materials around the facility as needed; successfully managed over 200 daily shipment orders for customers on time.
Compiled detailed reports on product deliveries and tracked returned merchandise from clients; improved customer satisfaction ratings by 25%.
Thoroughly reviewed all shipping documents prior to releasing any products from the warehouse, resulting in zero delivery errors throughout my tenure at the company.

Developed and implemented efficient warehouse operations processes, resulting in a 7% increase in daily order fulfillment speed and an 18% decrease in product damage.
Represented the company at monthly meetings with suppliers, negotiating favorable terms for purchasing materials and equipment; saved $85,000 on annual supplies budget.
Stocked merchandise from incoming orders into 35+ storage racks, ensuring proper inventory rotation to maximize shelf life; reduced expired stock by 22%.
Demonstrated leadership skills while managing 10+ staff members across shipping & receiving departments; identified opportunities for process improvement that improved overall efficiency by 12%.
Actively monitored safety regulations regarding heavy machinery usage within the facility as well as hazardous material handling protocols set forth by OSHA standards; no accidents or incidents reported during tenure period of two years.

Loaded and unloaded shipments from delivery trucks, utilizing forklifts and other warehouse equipment to ensure appropriate inventory levels; reduced loading time by 25%.
Resourcefully managed a team of 10+ warehouse personnel in the daily operations of storage activities, order fulfillment and shipping processes.
Structured efficient stocking systems for raw materials, finished products and spares; improved accuracy rate across all stock counts by 15%.
Assessed current supply chain requirements against customer demands & production needs to optimize expenditure costs while ensuring adequate safety stocks at all times; saved $15K in purchasing budget annually.
Optimized existing workflow management processes through automated tracking software systems; increased total productivity output by 20% within 6 months’ period.

Prepared daily, weekly and monthly warehouse operations reports to upper management; substantially improved data accuracy by 10% within the first month of employment.
Expedited order fulfillment processes through effective inventory management strategies; reduced delivery time by 5 days on average for all orders processed in the last quarter.
Substantially increased efficiency levels across shipping, receiving and stocking departments with an innovative system that included RFID tags and automated sorting technology; decreased human error rate from 15% to 3%.
Introduced a budget-friendly waste reduction program which resulted in cost savings of $8,000 over a three-month period for packaging materials such as boxes & bubble wrap used for shipments.
Supervised 15+ staff members working on different warehouse tasks including picking/packing orders, loading/unloading deliveries and ensuring safety protocols were followed at all times; maintained quarterly performance appraisals for team members’ progress tracking purposes.

Revised warehouse operations policies to increase efficiency by 15%, leading to a cost reduction of $20,000 annually.
Improved inventory accuracy from 80% to 99% within 6 months through the implementation of new systems and processes for tracking inbound/outbound shipments.
Successfully managed a staff of 25 warehouse personnel, ensuring all safety protocols were followed at all times and that employees had the proper training needed for their roles.
Tracked daily performance metrics such as order-picking speed, shipping delays and stock levels; identified areas needing improvement which resulted in an additional 10% boost in productivity over 3 months’ time period.
Formulated effective strategies for reducing transportation costs while maintaining customer service standards; successfully reduced spending on delivery services by 20%.

Processed over 1,000 orders monthly and ensured accuracy of deliveries by verifying quality assurance on each shipment; reduced shipping errors by 10%.
Reorganized the warehouse layout to improve efficiency in order fulfillment, resulting in a 25% reduction of labor costs and turnaround times for customer orders.
Participated actively in weekly inventory audits to ensure that stock levels were maintained at optimum levels and identified discrepancies accurately with zero mistakes or omissions.
Consistently met all safety standards while managing operations within the facility including storage management, coordinating shipments/receiving goods from vendors & suppliers, etc.; improved safety rating from “average” to “exceptional” within 6 months of employment.
Facilitated smooth workflow among staff members across different departments such as ordering/packing/shipping – leading to enhanced collaboration which ultimately resulted in a 20% increase productivity rate overall.

Unloaded and sorted incoming shipments, ensuring that all items were in good condition and stored properly; increased accuracy of inventory tracking by 15%.
Inspected warehouse operations on a daily basis to identify areas for improvement and recommend solutions; decreased operational costs by $7,000 per month.
Analyzed stock levels regularly to determine the need for additional orders or storage space adjustments; successfully maintained an overage of supplies at less than 5% through strategic planning initiatives.
Independently managed the organization’s distribution center with minimal supervision, supervising a team of 10+ staff members while motivating them to optimize productivity levels within tight deadlines (+25%).
Spearheaded various process improvements projects which resulted in improved customer service ratings by 30%, reduced picking errors from 3% down to 0%, as well as streamlined delivery timescales (down 4 hours).

3. Skills

Even though two organizations are hiring for the same role, the skillset they want an ideal candidate to possess could differ significantly. For instance, one may be on the lookout for an individual with a strong background in inventory management and another for someone with expertise in logistics.

It is essential to tailor the skills section of your resume according to each job that you are applying for, as many employers utilize applicant tracking systems these days – computer programs designed to scan resumes for certain keywords before passing them on to human recruiters.

You should also elaborate on the most important ones by discussing them further down in other sections such as experience or summary.

Below is a list of common skills & terms:

3PL
5S
Account Management
Business Development
Business Process Improvement
Change Management
Coaching
Continuous Improvement
Contract Negotiation
Cross Functional Team Leadership
Customer Satisfaction
Distribution Center Operations
Forecasting
Forklift Operation
Freight
Inventory Control
Lean Manufacturing
Logistics
Logistics Management
Manufacturing
Materials Management
Merchandising
Operations Management
Problem Solving
Process Improvement
Procurement
Project Planning
Purchasing
SAP
Shipping
Six Sigma
Supervisory Skills
Supply Chain
Supply Chain Management
Supply Chain Optimization
Team Leadership
Teamwork
Time Management
Transportation
Transportation Management
Warehouse Management
Warehouse Management Systems
Warehouse Operations
Warehousing

4. Education

Including an education section on your resume will depend on how far along you are in your career. If you recently graduated and don’t have much work experience, it might be beneficial to include an education section below the objective statement. However, if you have been working as a warehouse operations manager for some time now with plenty of accomplishments to showcase, omitting the education section is perfectly fine.

If an education section is included, try to mention courses and subjects related to the warehouse operations manager role that may help demonstrate your qualifications for this job.

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your knowledge and proficiency in a particular field. It shows potential employers that you have taken the time to learn about the industry, as well as stay up-to-date on any changes or advancements.

When applying for jobs, make sure to include any certifications that are relevant to the position you’re applying for. This will help show employers how qualified you are and give them an idea of what kind of value you can bring to their organization.

Certified Warehouse Manager
American Warehouse Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Lourdes Miller, this would be Lourdes-Miller-resume.pdf or Lourdes-Miller-resume.docx.

7. Cover Letter

Including a cover letter in your job application is highly recommended as it gives you the opportunity to make a great first impression. It should be 2-4 paragraphs long and provide more detail about who you are, what makes you an ideal candidate for the role and why you’d like to work with that particular company.

Cover letters allow recruiters to get a better understanding of your skillset, experience and personality without having to read through pages of information on your resume. Submitting one can also help demonstrate how serious you are about getting hired by showing extra effort beyond just sending in a CV.

Below is an example cover letter:

Dear Seamus,

I am writing to apply for the Warehouse Operations Manager position at XYZ Corporation. With more than 10 years of experience in warehouse operations and management, I am confident I would be a valuable asset to your team.

In my current role as Warehouse Operations Manager at ABC Corporation, I oversee all aspects of warehouse operations for a 500,000 square foot facility. My responsibilities include managing a staff of 50+ employees, developing and implementing operational procedures, coordinating shipments, and ensuring compliance with safety regulations. Through my leadership and organizational skills, I have been able to increase efficiency and productivity in the warehouse while reducing errors and accidents.

I believe my experience and skills would benefit XYZ Corporation in many ways. In particular, I could help streamline your warehouse operations to improve efficiency and reduce costs. Additionally, my experience with developing operational procedures would be beneficial in ensuring compliance with safety regulations. Ultimately, I am confident that I could contribute significantly to the success of your organization as Warehouse Operations Manager.

Thank you for considering me for this opportunity; I look forward to speaking with you soon about how I can benefit XYZ Corporation as Warehouse Operations Manager.

Sincerely,

Lourdes