Valet Parking Attendant Resume Guide

Valet Parking Attendants provide a convenient service for customers by parking their vehicles in designated areas. They greet and welcome guests, open car doors, drive cars to the appropriate parking area, retrieve keys from customers when they arrive at the location and return the car when requested. Additionally, Valet Parking Attendants are responsible for ensuring that all parked vehicles remain secure while on site.

You have the experience, skill and confidence to handle any parking situation. To make sure hiring managers know this, you must write a resume that stands out from the rest. Show them your qualifications and let them see why you’re perfect for their valet job!

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Valet Parking Attendant Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Valet Parking Attendant Resume Sample

Mina Littel
Valet Parking Attendant

[email protected]
577-088-0314
linkedin.com/in/mina-littel

Summary

Proficient valet parking attendant with 5+ years of experience in customer service, vehicle maintenance, and parking operations. At XYZ Valet Service managed up to 30 employees on a daily basis while providing efficient services for clients. Assisted customers with auto-related issues such as battery jump-starts or tire inflation when needed. Received awards from management for excellent performance and demonstrated commitment to customer satisfaction.

Experience

Valet Parking Attendant, Employer A
Boston, Jan 2018 – Present

  • Greeted and assisted over 200 customers daily; increased customer satisfaction ratings by 20%.
  • Delivered vehicles to customers in a timely manner, ensuring that all safety requirements were met and damages avoided.
  • Monitored the movement of cars onsite to ensure efficient parking operations; reduced waiting time for valet services by 15 minutes on average.
  • Thoroughly inspected incoming vehicles upon return for damage or missing items; reported any issues immediately to management team and recovered $1,000 worth of lost items from previous patrons in the last 6 months alone.
  • Maintained an organized system for tracking vehicle movements throughout shifts using comprehensive logbooks with 100% accuracy rate achieved every day during my employment period at this position.

Valet Parking Attendant, Employer B
Norfolk, Mar 2012 – Dec 2017

  • Secured vehicles in designated parking areas for up to 200 customers per day, maintaining a 98% customer satisfaction rate.
  • Parked and retrieved cars using safe driving practices; managed valet operations with minimal risk of vehicle damage or customer injury while ensuring quick turnover times.
  • Structured the daily workflow according to peak hours, assigning staff members their tasks efficiently and minimizing traffic congestion on site by 20%.
  • Confidently handled issues related to payment processing, lost keys & tickets as well as customer inquiries; resolved disputes quickly and professionally without compromising service quality standards.
  • Advised visitors on nearby attractions & restaurants while providing directions when needed; increased overall guest satisfaction scores by 8%.

Skills

  • Vehicle Maintenance
  • Multi-tasking
  • Time Management
  • Problem Solving
  • Cash Handling
  • Defensive Driving
  • Communication
  • Attention to Detail
  • Organization

Education

High School Diploma
Educational Institution XYZ
Nov 2011

Certifications

Certified Valet Parking Attendant
International Valet Parking Institute
May 2017

1. Summary / Objective

A resume summary/objective for a valet parking attendant should highlight your customer service skills, attention to detail, and ability to work in fast-paced environments. You can also mention the awards you have won for excellent customer service or any special training courses you have completed that are relevant to the job. Additionally, it is important to emphasize how many years of experience you have as a valet parking attendant and any other related duties such as car detailing or shuttle driving.

Below are some resume summary examples:

Amicable valet parking attendant with 4+ years of experience providing high-quality customer service. Skilled at greeting customers, receiving payment for services rendered and attending to the needs of guests in a timely manner. Maintained an impeccable safety record while managing valet operations during peak periods at XYZ Hotel & Resort. Received numerous accolades from management and clients alike for outstanding performance on the job.

Professional valet parking attendant with 4+ years of experience providing exceptional customer service. Experienced in safely and securely parking customers’ vehicles at ABC Valet location. Proven track record of quickly and accurately returning cars to their owners, as well as maintaining a neat and orderly valet lot. Highly organized, reliable, and hardworking with great interpersonal skills for dealing with guests from all walks of life.

Determined valet parking attendant with 5+ years of experience providing excellent customer service to guests. At XYZ, performed all duties associated with valet parking including greeting and assisting customers, taking payments for services rendered, and efficiently organizing vehicles within a large lot. Proven track record in ensuring guest satisfaction by quickly locating requested cars upon their return.

Skilled valet parking attendant with 5+ years of experience providing exceptional customer service in high-end hospitality facilities. Adept at efficiently and safely maneuvering vehicles while handling a variety of tasks related to guest satisfaction, such as tracking valet tickets and ensuring the security of parked cars. Seeking to join ABC Valet Services team to help exceed client expectations.

Diligent Valet Parking Attendant with 5+ years of experience in providing exceptional customer service to guests. Possess a valid driver’s license, know the local areas well and always arrive promptly for shifts. Seeking to join ABC Valet Services as part of their team where I can use my knowledge and excellent driving skills in order to provide an outstanding valet parking service.

Reliable valet parking attendant with 5+ years of experience providing superior customer service and parking services to a wide variety of clients. At XYZ, managed the daily operations of a large valet lot, including managing staff and handling customer complaints. Always efficient in quickly retrieving cars for customers while ensuring high levels of safety on the premises.

Detail-oriented valet parking attendant with 3+ years of experience providing excellent service to customers and ensuring the safety of their vehicles. Possess a valid driver’s license, clean driving record, and a friendly demeanor. Seeking to utilize my skills in customer service at ABC Valet Parking Services and ensure that every guest leaves satisfied.

Dependable valet parking attendant with 5+ years of experience parking vehicles and providing exceptional customer service. Seeking to join ABC Valet Services to further develop my skills in a professional environment. At XYZ, managed up to 25 cars per shift while exceeding customer satisfaction expectations 97% of the time.

2. Experience / Employment

The work history/experience section should be written in reverse chronological order, with your most recent job listed first. Stick to bullet points primarily; this makes it easier for the reader to take in what you have said quickly.

When writing about what you did and achieved, make sure that you provide detail and quantifiable results where possible. For example, instead of saying “Parked cars,” say something like “Successfully parked over 100 vehicles per shift without any damage or scratches.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Greeted
  • Parked
  • Retrieved
  • Assisted
  • Monitored
  • Inspected
  • Delivered
  • Operated
  • Secured
  • Coordinated
  • Managed
  • Validated
  • Directed
  • Escorted

Other general verbs you can use are:

  • Achieved
  • Advised
  • Assessed
  • Compiled
  • Demonstrated
  • Developed
  • Expedited
  • Facilitated
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Optimized
  • Participated
  • Prepared
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Streamlined
  • Structured
  • Utilized

Below are some example bullet points:

  • Utilized excellent customer service skills to manage valet parking for over 350 vehicles daily, creating an efficient and stress-free environment.
  • Spearheaded a new system of vehicle tracking and keys management that reduced search time by 15% and improved customer satisfaction ratings by 20%.
  • Improved safety in the lot with regular maintenance checks; inspected brakes, lighting systems, tires & oil levels on all parked cars every hour to ensure they were roadworthy at all times.
  • Accurately collected payments from customers upon return of their vehicles with no errors or discrepancies reported during my shift as Valet Parking Attendant.
  • Inspected parking area for debris before each shift started ensuring it was kept clean and free from hazards or dangerous objects at all times.
  • Revised the valet parking system, resulting in a 20% reduction of wait times for customers.
  • Demonstrated exceptional customer service skills by providing timely and efficient assistance to 200+ customers each day.
  • Reliably parked over 100 cars per shift while adhering to all safety protocols, including regular maintenance checks and pre-trip inspections prior to every drive cycle.
  • Expedited the retrieval process by using an advanced tracking system; enabled customers to receive their vehicles in half the usual time on average without compromising quality service standards or safety regulations.
  • Streamlined operations through improved scheduling techniques that increased staff productivity during peak hours leading up to $10,000 in additional revenue last month alone.
  • Compiled a fleet of 75 vehicles a day and managed parking lots with up to 250 cars, ensuring that all customers received their own vehicle upon request.
  • Reduced customer waiting time by 15% through efficient organization of the valet operation; greeted over 200 clients daily with exceptional customer service skills.
  • Mentored 3 junior attendants in proper safety procedures for handling vehicles, resulting in an increase in team satisfaction ratings from 80-85%.
  • Actively monitored incoming traffic flow and supervised staff activities within the facility at all times, providing prompt assistance when needed during peak hours or special events.
  • Developed concise summary reports on departure/arrival times as well as any damage claims arising from incidents while on duty; successfully resolved 85% of cases within 24 hours without further damages incurred to either party involved.
  • Presented a professional demeanor while parking and retrieving up to 60 vehicles on a daily basis, delivering excellent customer service with minimal wait times.
  • Validated tickets for over 300 customers per week at high-end restaurants, resorts and other establishments; successfully identified fake tickets 3 out of 4 times.
  • Reorganized the valet lot in order to maximize efficiency and space utilization during peak hours; increased capacity by 25%.
  • Formulated processes that streamlined communication between staff members as well as management; improved response time from 30 minutes to 7 minutes on average when responding to guest inquiries or requests for assistance.
  • Meticulously cleaned interior/exteriors of nearly 250 cars within an 8 hour shift window, ensuring that all vehicles were returned in pristine condition upon guests’ request.
  • Coordinated the valet parking services for up to 300 cars a day, ensuring the safe and timely retrieval of vehicles at all times.
  • Resourcefully implemented new strategies that resulted in an 8% reduction in customer wait time during peak hours.
  • Introduced automated systems to streamline the car registration process, reducing paperwork by 30%.
  • Represented the company professionally as Liaison Officer when dealing with customers; successfully resolved over 90 dispute cases within one year period without involving senior management or security personnel.
  • Participated actively in valet safety training sessions and promoted best practices among junior staff members; received commendation from supervisors on multiple occasions for expertise and diligence displayed while performing tasks assigned.
  • Consistently retrieved over 100 vehicles from parking lots, garages and other areas within the set time frame each day.
  • Optimized customer service by proactively providing assistance to guests with their luggage and delivering timely responses to inquiries about vehicle retrieval times.
  • Operated a variety of motor vehicles such as sedans, SUVs, vans and luxury cars according to established safety guidelines; decreased accidents by 25%.
  • Managed cash transactions for customers requiring valet services; successfully collected $20,000 in fees per month without any discrepancies or losses reported.
  • Demonstrated exceptional communication skills when dealing with patrons while resolving complaints in an effective manner and maintaining high levels of professionalism at all times.
  • Independently greeted and escorted over 500 customers a day to their cars while valet parking, assisting them with loading/unloading items and providing directions when necessary.
  • Assessed customer needs quickly upon arrival and returned vehicles promptly, resulting in an average wait time of less than 3 minutes for all patrons; successfully reduced customer complaints by 40%.
  • Escorted senior citizens safely from the building to their vehicle and provided other special assistance as needed in order to ensure complete satisfaction with service quality.
  • Achieved highest monthly revenue record of $1,500 through upselling services such as car wash & waxing; earned employee-of-the-month honor three times during tenure at current role.
  • Prepared detailed reports on daily activities including number of cars parked overnight, revenue generated per shift etc., enabling management team to make informed decisions about operations optimization efforts.

3. Skills

Two organizations that have advertised for a position with the same title may be searching for individuals whose skills are quite different. For instance, one may be looking for someone who is experienced in customer service and another may require a candidate with a valid driver’s license.

When applying for any job, it is important to tailor the skills section of your resume accordingly. This will ensure that you are being considered by employers using applicant tracking systems (ATS). These computer programs scan resumes for certain keywords before passing them on to human recruiters.

In addition to listing relevant qualifications here, you should also discuss these further in other areas such as the summary or experience sections of your resume.

Below is a list of common skills & terms:

  • Attention to Detail
  • Cash Handling
  • Communication
  • Defensive Driving
  • Multi-tasking
  • Organization
  • Problem Solving
  • Time Management
  • Vehicle Maintenance

4. Education

Adding an education section to your resume is optional. If you are a recent graduate or have limited work experience, it can be beneficial to include this section and highlight any courses related to valet parking that you may have taken. However, if you have been working as a valet for some time now and wish to focus on showcasing your professional background instead of academic accomplishments, leaving the education section out might be the best option.

High School Diploma
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications can be a great way to demonstrate your proficiency in a certain field and show that you have the necessary skills for the job. It is important to include any relevant certifications on your resume, as it can give potential employers an idea of what qualifications you possess.

If there are specific certifications related to the position or industry, make sure they are included in this section of your resume so hiring managers know exactly what credentials you bring with you.

Certified Valet Parking Attendant
International Valet Parking Institute
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Mina Littel, this would be Mina-Littel-resume.pdf or Mina-Littel-resume.docx.

7. Cover Letter

A cover letter is a great way to make yourself stand out from the other applicants for any job. It should be made up of two to four brief paragraphs and provide additional information beyond what is mentioned in your resume.

Cover letters offer you an opportunity to explain why you are an excellent fit for the role, add personality and show employers that you have taken extra effort when applying. Even if not required, writing one can give recruiters more insight into who you are as a professional and may increase your chances of being considered for the position.

Below is an example cover letter:

Dear Joel,

I am writing to apply for the Valet Parking Attendant position at your hotel. I have two years of experience working as a valet parking attendant, and I believe my skills and abilities would be a valuable asset to your team.

As a valet parking attendant, I am responsible for providing outstanding customer service to guests while safely and efficiently parking their vehicles. In my previous role, I parked more than 1,000 vehicles per shift without incident. My excellent driving record is a testament to my safe driving ability.

In addition to my experience, I have an outgoing personality that guests respond well to. I am able to diffuse difficult situations with calmness and professionalism. My goal is always to provide the best possible experience for guests of the hotel.

I would welcome the opportunity to discuss how I can contribute to your team as a Valet Parking Attendant. Thank you for your time and consideration; I look forward to hearing from you soon.

Sincerely,

Mina

Valet Parking Attendant Resume Templates

Axolotl
Gharial
Markhor
Rhea
Dugong
Kinkajou
Cormorant
Quokka
Hoopoe
Numbat
Echidna
Bonobo
Ocelot
Pika
Lorikeet
Fossa
Jerboa
Indri
Saola