Table Games Dealer Resume Guide

Driven table games dealer with over 2 years of experience in a high-end casino. Proven ability to quickly and accurately learn new game rules for Blackjack, Poker, and Roulette. Committed to providing customers with an entertaining gaming experience while upholding the highest standards of customer service at ABC Casino. Received Dealer Excellence Award from XYZ Casino for outstanding performance as a table games dealer.

Passionate table games dealer with over 4 years of experience in the casino industry. Experienced in operating several table games and managing customer interactions while adhering to all regulations. At XYZ Casino, led a team of dealers that consistently achieved high levels of customer satisfaction ratings and increased revenue by 8%. Proven ability to foster positive relationships with players and co-workers alike.

Seasoned table games dealer with over 10 years of experience in a diverse range of casinos. Highly skilled at providing an entertaining and inviting atmosphere to guests, while ensuring the accuracy and integrity of all gaming transactions. Eager to use my expertise as a table games dealer to ensure customer satisfaction, compliance with regulations, and high-quality service standards at XYZ Casino.

Well-rounded Table Games Dealer with 5 years of experience in the gaming industry. At ABC Casino, I managed a team of 8 dealers and trained new hires for day-to-day operations. My passion for customer service has helped me maintain excellent ratings from patrons on both Yelp and TripAdvisor. In my current role at XYZ Hotel & Resort, I have increased table game revenues by 25%.

Energetic Table Games Dealer with 5+ years of experience working in a casino environment. Possesses an outstanding ability to provide excellent customer service and communication skills along with attention to detail, problem solving, and multitasking abilities. Seeking to use my knowledge of blackjack rules and regulations at ABC Casino for the benefit of its customers.

Accomplished Table Games Dealer with 3+ years of experience in monitoring and managing table games. Adept at quickly learning new rules, regulations, and procedures for a wide variety of casino table games. Seeking to join the team at ABC Casino where I can utilize my expertise in game operations to improve customer satisfaction and increase revenue opportunities.

Proficient table games dealer with 10+ years of experience in a variety of casino settings. Skilled at operating, managing and overseeing all table game activities while providing excellent customer service to patrons from around the world. Looking forward to joining ABC Casino as a Games Dealer to help create an exciting and welcoming atmosphere for guests.

Amicable and conscientious table games dealer with 5+ years of experience in the casino industry. Certified to operate all major poker and blackjack variants, as well as other popular card games. Looking to join ABC Casino’s team of dealers and provide guests with a fun, entertaining gaming experience while ensuring compliance with house rules at all times.

• Mentored and trained over 70 new table games dealers in card dealing, game rules and regulations; reduced dealer errors by 10%.
• Reliably dealt a variety of casino games such as Poker, Blackjack and Roulette to up to 300 customers daily while ensuring customer satisfaction.
• Developed custom promotional events for gaming tables which increased attendance at the tables by 40% during peak times.
• Revised casino policies on table game operations and procedures based on feedback from patrons, staff members & supervisors; improved customer service ratings by 22%.
• Inspected playing cards for quality assurance purposes before each shift began; identified an average of 20 damaged or worn-out decks per week which were replaced with fresh ones promptly.

• Announced game rules and regulations to table guests, ensuring that each game was conducted in accordance with state gaming laws; substantially increased guest satisfaction ratings by 12%.
• Structured and organized the casino’s daily Poker tournaments, generating up to $15k of revenue per event and increasing overall poker profits by 10% during work shifts.
• Substantially improved customer service skills when dealing with customers at the Roulette, Blackjack & Craps tables; managed up to 25 players a day while maintaining excellent communication between all parties involved.
• Participated in weekly dealer training sessions covering shuffling techniques, chip handling procedures and proper card/dice distribution methods; reduced misdeal incidences from 4% to 0%.
• Reduced time spent on verifying chips exchanged for cash outs or re-buys as well as reconciling post-game reports from 2 hours down to 45 minutes through precise record keeping processes & efficient workflow management practices.

• Monitored 20+ gaming tables and conducted over 250 hands of poker, blackjack, roulette and other table games each day; successfully increased house winnings by 15%.
• Presented a professional image to guests while dealing cards with accuracy and speed; provided an exceptional service experience for up to 100 customers on a daily basis.
• Formulated strategies for accurately tracking customer wins/losses at the table and enforced minimum bets as per casino guidelines; reduced customer disputes by 10% in one year.
• Coordinated with surveillance team members to ensure that all players adhered strictly to casino rules and regulations while maintaining high levels of security throughout the facility at all times.
• Competently resolved difficult issues between patrons using conflict resolution techniques such as active listening & problem-solving skills; improved guest satisfaction ratings by 7%.

• Dealt a variety of table games such as Blackjack, Roulette and Poker to over 100 customers a day; accurately processed over $20,000 in betting money daily.
• Resolved customer disputes quickly and efficiently while maintaining professional composure with patrons at all times; reduced complaints by 10% within first 3 months on the job.
• Advised new players on game rules and strategies while monitoring gameplay for any potential cheating or rule-breaking activities; trained 5 new dealers from scratch during employment period.
• Accurately handled cash transactions up to $10,000 per shift and reconciled chips correctly at the end of each gaming session; improved accuracy rate from 80% to 95%.
• Represented the casino professionally by adhering to dress codes & grooming standards set forth by management team, ensuring that guests had an enjoyable experience every time they visited tableside area.

• Utilized knowledge of various table games (e.g. Blackjack, Roulette, Baccarat) to deal professionally and accurately for up to 8 players per shift; achieved a 100% accuracy rate in dealing/handling betting chips over the last 18 months.
• Improved customer service ratings by 10% through providing efficient and courteous services at all times; was able to resolve 90+ player disputes on the spot without supervisor intervention during each shift period.
• Achieved total gaming revenue increase of $4,000 in one month alone through proactive promotion of casino’s bonus programs & special offers directly with customers when appropriate; successfully reduced payment issues by 15%.
• Successfully reorganized dealer station set-up prior to start of every shift according to specific house rules; ensured that all game materials were properly arranged before opening tables for play within regulation time frames (15 minutes).
• Monitored assigned tables closely while adhering strictly to company policies regarding underage gambling & preventing any cheating attempts from occurring throughout shifts; effectively managed more than 150 transactions per hour while maintaining high security standards at all times.

• Prepared table games prior to the start of shift, ensuring all gaming equipment was in working order and that chips were correctly counted; reduced table setup time by an average of 10 minutes.
• Exchanged cash for chips or tokens with customers up to $50,000 daily while adhering strictly to casino policies and procedures; increased customer satisfaction scores by 20%.
• Operated a variety of traditional dice, card and roulette tables as well as specialty games such as craps & blackjack during peak hours; completed over 500 transactions per shift on average.
• Proficiently explained game rules and regulations to new players in both English & Spanish language fluently; received commendations from supervisors for exceptional communication skills 3 times within 1 year period.
• Facilitated payouts according to house rules after each round ended while monitoring customers’ behavior closely at all times; identified suspicious activities 5+ times resulting in prompt investigations by security personnel.

• Introduced new table games such as Baccarat, Blackjack and Roulette to over 300 players per night while ensuring the highest standards of customer service were met.
• Demonstrated a thorough understanding of rules and regulations associated with casino gaming; minimized disputes by 25%.
• Collected wagers from patrons in accordance with established procedures, accurately calculating payouts for winning bets up to $1,000 each time without any errors or omissions.
• Thoroughly inspected playing cards before each game for signs of damage or tampering that could affect the outcome; proactively identified potential issues ahead of time resulting in fewer complaints from customers.
• Assessed player behavior during gaming sessions and adhered to all company policies regarding dispute resolution; successfully resolved 99% of inquiries within 1 hour on average or less without escalating matters further up management chain.

• Calculated and distributed winnings to over 350 players each shift, accurately and efficiently; optimized payout process by 15%, resulting in a 25% increase in customer satisfaction.
• Educated customers on game rules and regulations, providing helpful insight into strategies for improving their performance; aided 150+ patrons every night with successful techniques that increased gaming revenue by $4,000 this quarter.
• Optimized table operations through strategic placement of chips and cards during dealt hands; minimized dealer errors while facilitating smooth transitions between rounds of play without delays or disruptions within the casino floor environment.
• Confidently administered all standard games including Blackjack, Texas Holdem Poker & Roulette while ensuring compliance with established house policies at all times; handled up to 20 tables simultaneously with ease during peak hours, as well as special events held monthly outside the casino premises.

Casino Dealer Training Certificate
Educational Institution XYZ
Nov 2011

Casino Table Games Dealer Certification
National Casino Industry Training Program
May 2017