Spa Therapist Resume Guide

Spa therapists help clients relax and feel restored by providing beauty treatments such as facials, body wraps, manicures, pedicures and massages. They also provide advice on skin care routines and lifestyle changes that can improve their overall wellbeing.

You have the knowledge and experience to make any spa a success, but potential employers don’t know you exist. To increase your chances of getting hired, it’s essential that you write an outstanding resume highlighting all your skills and qualifications.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Spa Therapist Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Spa Therapist Resume Sample

Jaycee Herzog
Spa Therapist

[email protected]
001-543-7561
linkedin.com/in/jaycee-herzog

Summary

Detail-oriented spa therapist with 5+ years of experience providing massage, body treatments and skincare services to clients while promoting a relaxing atmosphere. Seeking to join ABC Spa as the lead therapist in order to utilize my expertise in therapeutic techniques and client-focused care. Significant accomplishments include increasing customer loyalty by 30% through personalized service plans tailored for each individual’s needs.

Experience

Spa Therapist, Employer A
Charleston, Jan 2018 – Present

  • Compiled and maintained client records for up to 200 individuals, ensuring that all services were accurately tracked and billed; increased customer satisfaction by 20%.
  • Relaxed clients with the help of massage techniques, aromatherapy oils and hot stone therapy sessions; reduced stress levels in 85% of customers who reported back within a month.
  • Revised spa treatments based on feedback from clients to better meet their needs; improved overall service rating from 2 stars out of 5 to 4 stars over a period of 6 months.
  • Meticulously followed safety protocols when handling equipment such as steamers, saunas and waxing machines, reducing health hazards caused due to improper usage by 30%.
  • Aromatized treatment rooms with essential oils prior to each session while cleaning surfaces with sanitizing wipes following every appointment; lowered instances of cross-contamination drastically over time.

Spa Therapist, Employer B
Orlando, Mar 2012 – Dec 2017

  • Independently performed over 500 spa treatments such as facials, massages and body wraps for clients to help them relax and rejuvenate; increased customer satisfaction scores by 25%.
  • Customized each treatment plan according to individual client needs, utilizing a variety of products including scrubs, oils and masks to hydrate skin cells and improve overall complexion.
  • Structured appointments in accordance with the spa’s guidelines ensuring that all clients were served efficiently within their allotted time slots; decreased wait times by 35%.
  • Hydrated skin using high-quality lotions & creams while providing massage services after carefully assessing client condition; improved moisture retention levels in more than 80% cases leading to fewer complaints from customers on dryness issues.
  • Prepared aromatherapy mixtures which enhanced relaxation effect during treatments enabling an even better experience for guests whilst reducing stress symptoms significantly in 90% patients surveyed post session.

Skills

  • SPA
  • Beauty Industry
  • Therapeutic Massage
  • Wellness
  • Skin Care
  • Deep Tissue Massage
  • Aromatherapy
  • Waxing
  • Manicures

Education

Certificate in Spa Therapy
Educational Institution XYZ
Nov 2011

Certifications

Certified Spa Therapist
International Spa Association
May 2017

1. Summary / Objective

Your resume summary/objective should provide the employer with a snapshot of your spa therapist skills and experience. In this section, you can highlight any specialties or certifications that make you stand out from other applicants. For example, if you specialize in aromatherapy massage techniques or have completed advanced training in reflexology, be sure to mention it here! You could also include details about how many clients you’ve served over the years and what kind of feedback they gave on their treatments.

Below are some resume summary examples:

Hard-working spa therapist with over 7 years of experience providing a variety of services in upscale spas and resorts. Possesses advanced knowledge in massage therapy, body treatments, skincare analysis and facials. Experienced at managing multiple projects simultaneously while ensuring customer satisfaction and exceeding expectations. Highly organized individual who is able to work independently or as part of a team environment.

Proficient spa therapist with 5+ years of experience providing a wide range of services to clients. At XYZ Spa, provided massage therapy and facial treatments while educating guests on proper skin care techniques. Recognized for improving client satisfaction ratings by 28%, resulting in increased sales volume at the spa. Dedicated to helping clients relax, rejuvenate and restore their natural beauty through holistic methods.

Energetic spa therapist with 5+ years of experience providing a wide range of spa treatments to clients. Experienced in performing massage, facial and body treatments, waxing services and other related procedures. Received many positive reviews from customers for the quality of service provided. Possesses excellent interpersonal skills which help create an enjoyable atmosphere at the spa for all customers.

Committed spa therapist with 5+ years of experience providing top-notch massage and skin care treatments to clients. Dedicated to helping customers relax, rejuvenate, and reach their wellness goals. At XYZ Spa & Salon, increased customer retention rate by 20% through personalized service that exceeded expectations. Looking forward to bringing the same level of excellence at ABC Wellness Center.

Amicable spa therapist with 5+ years of experience providing exceptional treatments and services to clients. Dedicated to helping people relax, recharge, and rejuvenate through massage therapy, body scrubs, facials, and more. At ABC Spa & Wellness Center achieved a 94% customer satisfaction rate by delivering quality service while connecting with customers on a personal level.

Well-rounded spa therapist with 5+ years of experience providing high-quality massages and facials to clients. Dedicated to promoting relaxation and wellness through attentive service, therapeutic techniques, and personalized treatments. Seeking a position at ABC Spa where I can utilize my skillset in order to provide an outstanding spa experience for every customer.

Reliable spa therapist with 5+ years of experience providing a range of massage and beauty treatments to clients. Adept at developing personalized treatment plans for each client, as well as suggesting additional services based on their individual needs. Looking to leverage expertise in customer service and product knowledge to join ABC Spa’s team of professionals.

Accomplished spa therapist with 6+ years of experience providing exceptional spa services to clients in the hospitality industry. Specialize in body treatments, facial massages and waxing. Dedicated to creating a relaxing atmosphere for guests by delivering personalized service and genuine care. At XYZ Spa, achieved an average customer satisfaction rating of 98%.

2. Experience / Employment

In the experience/employment/work history section, you should provide details on your past roles. It’s best to write this section in reverse chronological order, which means listing the most recent job first.

When writing about what you did, stick to bullet points as much as possible. This makes it easier for the reader to take in all of the information quickly and efficiently. When crafting each point, think about providing detail and quantifiable results achieved when applicable.

For example, instead of saying “Provided spa treatments,” you could say something like “Delivered customized spa services such as Swedish massage therapy and aromatherapy facials that increased customer satisfaction by 20%.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Massaged
  • Relaxed
  • Soothed
  • Pampered
  • Aromatized
  • Exfoliated
  • Hydrated
  • Stimulated
  • Customized
  • Evaluated
  • Recommended
  • Administered
  • Monitored
  • Educated
  • Sanitized

Other general verbs you can use are:

  • Achieved
  • Advised
  • Assessed
  • Compiled
  • Coordinated
  • Demonstrated
  • Developed
  • Expedited
  • Facilitated
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Optimized
  • Participated
  • Prepared
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Streamlined
  • Structured
  • Utilized

Below are some example bullet points:

  • Effectively administered over 100 spa treatments such as facials, massages and body wraps to clients each week; improved customer satisfaction scores by 8%.
  • Formulated customized treatment plans for individual customers using a range of natural ingredients, essential oils and herbs; increased sales of in-house beauty products by $4,000 last month.
  • Presented full menu options to guests upon arrival at the spa facility, providing detailed descriptions on services offered and upselling additional packages & promotions where relevant.
  • Represented the company brand professionally when dealing with client enquiries both in person or via email/phone calls; consistently achieved positive feedback ratings from customers across all channels of communication.
  • Reduced wait times between appointments by 20% through efficient scheduling techniques and effective communication with other therapists & staff members throughout the day-to-day operations.
  • Proficiently administered over 100 relaxation and therapeutic massages to guests per month, utilizing various massage techniques such as Swedish, Deep Tissue and Hot Stone.
  • Coordinated spa services for up to 20 customers daily; increased customer satisfaction by 25% through the provision of quality treatments that exceeded expectations.
  • Stimulated circulation in clients’ muscles using hot stones or essential oils while performing 30-minute full body relaxing massages; boosted sales revenue by $500 every week on average through repeat business & referrals from satisfied customers.
  • Administered customized skin care regimens comprising facials, masks, steam baths and other beauty services tailored to individual client needs; saw a 15% increase in monthly service appointments after introducing these personalized packages in June 2019.
  • Utilized aromatherapy products with natural ingredients including lavender and chamomile during each session to help clients achieve mental clarity & physical wellbeing; reduced stress levels among all treatment recipients by an impressive 40%.
  • Mentored and trained 8 new spa therapists in body massage, aromatherapy, reflexology and other therapy treatments; increased customer satisfaction by 20%.
  • Soothed up to 40 customers a day with therapeutic massages; alleviated stress levels for over 300 patrons in the past 6 months.
  • Reorganized the reception area of the spa, creating an inviting environment that resulted in a 25% increase in repeat clientele within 1 year.
  • Advised clients on skin care regimes tailored specifically to their individual needs; conducted follow-up reviews which resulted in improved appearance among 80% of those surveyed after 3 months usage of recommended products & services.
  • Accurately recorded daily sales transactions amounting to over $6,000 per month while ensuring compliance with all safety regulations and standards set by governing bodies.
  • Spearheaded the provision of luxurious spa treatments to over 80 customers per day, increasing overall revenue by $5,500 in the past quarter.
  • Thoroughly checked customer medical histories and determined individual needs before providing a customized massage plan that best suited their condition; reduced rebooking rate by 25%.
  • Facilitated relaxing experiences for clients through performing Swedish massages, hot stone therapy, reflexology sessions and other therapeutic activities with precision and care; exceeded client satisfaction ratings by 20% on average.
  • Optimized beauty services such as body wraps, aromatherapy sessions & facials tailored to each guest’s needs using innovative techniques and top-notch products which led to an increase in repeat business from existing customers by 30%.
  • Participated actively in continuous training programs related to new spa methods & practices including hydrotherapy treatments & herbal remedies; enhanced knowledge base within 6 months of joining the team.
  • Massaged clients using various massage techniques such as Swedish, Deep Tissue and Hot Stone therapies; provided relief to over 200 clients per month, resulting in a 30% increase in customer satisfaction ratings.
  • Expedited the spa’s daily operations by providing efficient service between treatments and managing scheduling conflicts with minimal disruption.
  • Confidently carried out skin analysis consultations on customers to determine their exact needs before suggesting suitable products or treatments; successfully sold $10,000 worth of retail items every quarter due to accurate advice given.
  • Assessed client progress through regular follow-up visits to track results from ongoing treatment plans; achieved a 90% retention rate for repeat business within 12 months of starting employment at the spa facility.
  • Monitored usage levels of all products used during each treatment session and routinely restocked shelves according to demand; reduced product wastage by 15%.
  • Efficiently provided spa treatments to over 200 clients by performing massages, facials, body wraps and waxing services; reduced the average treatment time per client by 30 minutes.
  • Streamlined inventory management tasks such as ordering supplies and restocking shelves, resulting in a 20% decrease of unused beauty products each month.
  • Evaluated customer feedback data to identify areas for improvement in service quality standards; implemented new protocols that resulted in an 85% satisfaction rate among customers surveyed.
  • Pampered clients with luxury spa packages including therapeutic massage therapy and aromatherapy baths that increased revenue by $5,000 last quarter alone.
  • Introduced 15+ innovative treatments and rejuvenation procedures at the request of customers looking for special care or relaxation options during their visits; consistently maintained high ratings from customer reviews online related to these services offered.
  • Achieved a 15% increase in customer satisfaction by providing personalized treatments and services to over 100 spa customers daily.
  • Developed individualized treatment plans for each client based on their specific needs, recommending the right products and therapies tailored to their skin type or health condition.
  • Demonstrated expertise in various massage techniques such as Swedish, Deep Tissue, Lomi Lomi, Hot Stone Massage & Aromatherapy; performed 500+ massages within a 2-month period with high ratings from clients.
  • Actively promoted the spa’s signature packages on social media platforms such as Facebook and Instagram; increased package sales revenue by 20%.
  • Improved appointment bookings efficiency through streamlining of processes using modern technologies (such as online scheduling software) resulting in reduced wait times for customers by 30 minutes on average per visit.
  • Sanitized spa equipment and treatment rooms in accordance with health & safety regulations, resulting in a 45% reduction of the risk of infection.
  • Exfoliated clients’ skin using various techniques to remove dead cells and dirt buildup; improved customers’ overall skin appearance by 35%.
  • Educated guests on proper skincare routines and product use which resulted in an 8% increase in retail sales over 3 months.
  • Recommended appropriate treatments based on individual client needs while upselling additional services; increased revenue per customer visit by 27%.
  • Successfully administered over 500 spa treatments such as massages, wraps, facials and body scrubs within six months of employment at the facility.

3. Skills

Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may specialize in providing therapeutic massages while Organization XYZ may focus on facial treatments and other spa services.

It is essential to tailor the skills section of your resume to each job that you are applying for, as many employers use applicant tracking systems these days. Their role is to analyze resumes for certain characteristics (such as specific keywords), filtering out those deemed not a good match for that particular job.

Once listed here, you can further elaborate on your skillset by discussing it in more detail elsewhere – such as the summary or experience sections.

Below is a list of common skills & terms:

  • Aromatherapy
  • Beauty Industry
  • Body Massage
  • Body Wraps
  • Chair Massage
  • Cosmetics
  • Deep Tissue Massage
  • Facials
  • Fitness
  • Healing
  • Holistic Health
  • Hospitality
  • Hospitality Industry
  • Hotels
  • Makeup Artistry
  • Manicures
  • Microdermabrasion
  • Pedicures
  • Receptionist Duties
  • Reflexology
  • Relaxation
  • SPA
  • Skin Care
  • Swedish
  • Swedish Massage
  • Team Leadership
  • Teamwork
  • Therapeutic Massage
  • Time Management
  • Treatment
  • Waxing
  • Wellness

4. Education

Mentioning an education section on your resume will depend on how far along you are in your career. If you just graduated and have no prior experience, it is important to include an education section below the resume objective. However, if you already have several years of work experience as a spa therapist, omitting this section may be more beneficial for showcasing relevant experiences instead.

If including an education section, try to mention courses and qualifications related to the spa therapy role that demonstrate your knowledge and skillset in the profession.

Certificate in Spa Therapy
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications demonstrate to a potential employer that you have the necessary skills and knowledge required for the job. They also show that you are committed to staying up-to-date with industry trends and developments, as most certifications require regular renewal or reexamination.

Including any relevant certifications in your resume will help demonstrate your qualifications and make you stand out from other applicants who may not have them.

Certified Spa Therapist
International Spa Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Jaycee Herzog, this would be Jaycee-Herzog-resume.pdf or Jaycee-Herzog-resume.docx.

7. Cover Letter

Including a cover letter with your job application can be a great way to stand out from the crowd and make sure you get noticed. A cover letter is usually made up of 2 to 4 paragraphs that provide more detail than what’s included in your resume. It allows you to explain why you are an ideal fit for the role and provides recruiters with deeper insights into who you are as a professional.

Although most jobs won’t require one, writing a well-crafted cover letter will give yourself an advantage over other applicants and could help increase your chances of getting hired!

Below is an example cover letter:

Dear Liam,

I am writing to apply for the Spa Therapist position at your resort. I have five years of experience working as a spa therapist and my skills perfectly match the job description. In addition, I have completed a course in massage therapy and hold a certificate in reflexology.

As a spa therapist, I am responsible for providing massages and other treatments to guests. I am skilled in identifying each guest’s individual needs and tailoring treatments accordingly. In addition, I maintain high standards of cleanliness and sanitation at all times. My goal is always to provide each guest with an enjoyable and relaxing experience.

I would be an excellent addition to your team because of my commitment to excellence and my ability to provide outstanding customer service. In addition, I have the physical strength and stamina necessary to perform long hours of standing or light activity without tiring easily. For these reasons, I believe that I would be successful in this role at your resort.

Sincerely,

Jaycee

Spa Therapist Resume Templates

Hoopoe
Echidna
Saola
Axolotl
Dugong
Numbat
Bonobo
Lorikeet
Rhea
Jerboa
Indri
Gharial
Fossa
Markhor
Cormorant
Quokka
Kinkajou
Pika
Ocelot