Showroom Manager Resume Guide

Showroom Managers are responsible for the day-to-day operations of showrooms, including managing staff, overseeing customer service and sales activities, maintaining inventory levels and ensuring that displays are attractive. They also ensure compliance with safety regulations and develop strategies to increase profits.

You have the skills and experience to be a great showroom manager, but employers won’t know that until you introduce yourself. To get noticed by hiring managers, you must write a resume that stands out from the competition.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Showroom Manager Resume Sample

Kaylee Wolf
Showroom Manager

[email protected]
369-775-5359
linkedin.com/in/kaylee-wolf

Summary

Detail-oriented showroom manager with a proven track record of increasing sales, managing inventory, and training team members. At XYZ, managed over $2M in annual product sales and successfully grew the customer base by 15%. Received the “Employee of the Month” award for outstanding performance in leading a multi-cultural team to meet monthly goals. Skilled at creating unique promotional strategies that generate positive results for retail stores.

Experience

Showroom Manager, Employer A
Tampa, Jan 2018 – Present

Introduced innovative sales & marketing strategies to promote the showroom, resulting in increased revenue by 15% over a six-month period.
Reorganized and rearranged all product displays within the store; improved customer service satisfaction ratings from 80% to 95%.
Facilitated communication between customers and staff, resolving conflicts quickly and efficiently at all times.
Represented the brand during various events such as trade shows, conferences, expositions etc., successfully promoting new products across target markets with enthusiasm and confidence.
Proficiently managed daily operations of the entire showroom including stock control, inventory management and budget planning; reduced operational costs by 10%.

Showroom Manager, Employer B
Lexington, Mar 2012 – Dec 2017

Spearheaded the management of a 20,000 square foot showroom with 10+ staff members; increased sales by 15% and customer satisfaction ratings by 12%.
Achieved 95% accuracy in inventory tracking using specialized software and reduced stock-outs to less than 1%.
Compiled detailed reports on product performance data for senior management review; identified key trends resulting in improved merchandising strategies.
Competently managed daily operations, including staffing schedules, vendor relations and budgeting; saved $8K over the course of one year through cost optimization measures such as renegotiating contracts with suppliers/vendors.
Streamlined store processes to improve efficiency while decreasing costs associated with labor hours by 25%, leading to an overall increase in profitability within 6 months of appointment.

Skills

Merchandising
Interior Design
Visual Merchandising
Account Management
Space Planning
Time Management
Furniture
Store Management
Customer Satisfaction

Education

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Showroom Manager
National Retail Federation
May 2017

1. Summary / Objective

A resume summary/objective is the first thing a hiring manager will read and is your chance to make an impression. As a showroom manager, you can use this section to highlight key skills such as customer service experience, sales ability, product knowledge, and organizational capabilities. You could also mention any awards or recognition you have received for outstanding performance in the past.

Below are some resume summary examples:

Committed showroom manager with 5+ years of experience in handling the sales, operations, and customer service for a retail showroom. Experienced at successfully leading teams to meet monthly targets by developing effective strategies and utilizing data-driven approaches towards marketing. At XYZ Showrooms, improved overall customer satisfaction ratings from 60% to 88%. Received “Employee of the Month” award twice due to excellent performance.

Reliable showroom manager with 6+ years of experience designing and executing successful sales strategies. Skilled in developing client relationships, monitoring budgets, and increasing store profitability through targeted promotions. At XYZ Company, managed a team of 10 staff to achieve an 8% increase in revenue over the course of one year. Seeking to bring my expertise to ABC Store and help drive success for the business.

Hard-working and detail-oriented showroom manager with 5+ years of experience overseeing sales teams, managing customer relationships, and providing exceptional customer service. At XYZ Apparel, increased retail sales by 15% within the first 3 months of employment. Seeking to join ABC Company as a Showroom Manager in order to exceed targets while building strong client partnerships through excellent communication skills.

Proficient showroom manager with 8+ years of experience in the luxury retail industry. At XYZ, managed a team of 10 salespeople and increased annual revenues by 30%. Proven track record of driving customer satisfaction through exceptional service and product knowledge. Highly organized individual who can manage multiple tasks simultaneously while delivering excellent results under tight deadlines.

Amicable showroom manager with 8+ years of experience in customer relations and sales. Proven track record of creating a welcoming environment to drive retail success, profitability and repeat customers. Innovative problem solver who leveraged technology to increase efficiency by 13%. Seeking the opportunity to join ABC Retail as their next Showroom Manager for an exciting challenge!

Seasoned showroom manager with 7+ years of experience in the retail industry. At XYZ, managed a team of 10 sales associates and increased profits by 25%. Highly organized and adept at analyzing customer feedback to stay ahead of trends. Possesses excellent communication skills which allow me to build strong relationships with customers and vendors alike for maximum efficiency.

Skilled Showroom Manager with 8+ years of experience managing the day-to-day operations of a high-end retail showroom. At ABC, developed efficient processes to increase sales and improve customer satisfaction by 20%. Expert in merchandising, inventory management, customer service and staff training. Committed to providing an exceptional shopping experience for every customer.

Enthusiastic showroom manager with 8+ years of experience in retail sales and customer service. Proven ability to drive sales growth, build strong teams, develop creative marketing strategies, manage inventory levels and ensure customer satisfaction. Seeking to leverage leadership skills and passion for fashion at ABC Clothing Company as the next Showroom Manager.

2. Experience / Employment

For the experience section, you should list your employment history in reverse chronological order. This means that the most recent job is listed first and then followed by previous roles.

When writing this section, it’s best to use bullet points as they make it easier for the reader to take in what you have written quickly. When making each point, provide detail on what tasks were completed and any results achieved. For example, instead of saying “Managed a showroom,” you could say “Successfully managed a high-end retail showroom with an average daily revenue of $3K+.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Participated in the setup and launch of two new showrooms, successfully managing all operations for a sales team of 12.
Successfully increased annual revenue by $1 million through effective promotion strategies and client relationship-building initiatives.
Utilized monthly reporting systems to monitor budgeting performance; revised cost control procedures which led to an 11% decrease in overhead costs within 6 months.
Revised customer service standards and processes, providing comprehensive product knowledge training for 10+ employees per quarter while ensuring compliance with company policies & regulations at all times.
Mentored junior staff members on communication methods, resulting in a 15% improvement in customer satisfaction ratings over three quarters.

Formulated and executed strategies to maximize revenue and customer satisfaction in the showroom, resulting in a 20% increase of sales revenue within 3 months.
Developed customized promotional campaigns that targeted local customers, leading to an additional 10+ new clients per week on average over 6 months.
Optimized display layout for better navigation and increased visual appeal by rearranging items every 2 weeks; this resulted in a 15% decrease of product returns due to misplacement issues.
Thoroughly trained staff members on proper customer service etiquette as well as product knowledge; decreased number of complaints from unsatisfied customers by 30%.
Reduced overhead costs through streamlining purchasing processes with vendors while maintaining superior quality standards at all times.

Effectively managed a team of 10+ showroom staff to meet customer expectations and sales goals; improved total store revenue by 25% over 6 months.
Presented merchandise in an attractive manner, created engaging window displays that increased foot traffic by 80%.
Improved product knowledge training for all employees resulting in an increase of 20% in average sales per employee each month.
Demonstrated excellent customer service skills while responding to inquiries, solving problems and providing advice on products; successfully resolved 200+ complaints from customers during 3-month period as Showroom Manager.
Advised clients on the latest trends and styles when selecting furniture items, recommended alternative options based on budget constraints which resulted in 15 additional purchases weekly.

Accurately managed the day-to-day operations of a showroom with $1.2 million in annual sales, ensuring that all customer inquiries and requests were met promptly.
Structured & maintained inventory systems for 500+ products across 3 departments within the store to minimize stock outages & maximize efficiency; increased overall sales by 17% over 12 months.
Coordinated upselling activities amongst 5 retail staff members to boost product purchases; achieved an average purchase value of $30 per customer transaction which was 8% higher than last year’s results.
Assessed customer feedback on a daily basis and identified areas for improvement in terms of service delivery, communication channels, product range and pricing strategies; implemented changes resulting in improved satisfaction ratings from 83%-93%.
Expedited order processing times by 30%, allowing customers to receive their orders faster while increasing cost savings from reduced shipping costs & labor hours spent on packaging items for dispatch.

3. Skills

Two organizations that have advertised for a position with the same title may be searching for individuals whose skills are quite different. For instance, one may be looking for someone with excellent customer service skills, while the other expects their showroom manager to have experience in merchandising.

It is important to tailor your resume accordingly; this means that you should adjust the skills section of your resume according to each job posting. This will help ensure that it passes through applicant tracking systems (which scan resumes for certain keywords) and reaches a human reader who can appreciate the value you bring as an individual.

You can also elaborate on some of these key skills by discussing them further in other sections, such as the summary or work experience area.

Below is a list of common skills & terms:

Account Management
Advertising
Apparel
AutoCAD
Business Development
Contract Negotiation
Customer Satisfaction
Event Management
Fashion
Floor Plans
Furnishings
Furniture
Interior Architecture
Interior Design
Inventory Control
Kitchen and Bath Design
Loss Prevention
Merchandising
Pricing
Profit
Purchasing
Recruiting
Rendering
Residential Design
Retail Sales
Sales Operations
Sketching
Social Media Marketing
Social Networking
Space Planning
Store Management
Store Operations
Styling
Team Leadership
Teamwork
Textiles
Time Management
Trade Shows
Visual Merchandising
Wholesale

4. Education

Mentioning your education section on your resume depends on how much experience you have in the field of showroom management. If you are a recent graduate with little to no work experience, make sure this is mentioned below your resume objective. However, if you already have plenty of relevant work experience that should be highlighted, omitting an education section may be beneficial.

If including an education section is necessary, try to mention courses and subjects related to showroom management that will demonstrate your knowledge and skills for this role.

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your knowledge and expertise in a particular field. They can help you stand out from other applicants, as they show that you have been tested by an accredited organization.

When applying for jobs, make sure to include any relevant certifications on your resume. This will give employers confidence that you are qualified for the position and have kept up with industry standards.

Certified Showroom Manager
National Retail Federation
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Kaylee Wolf, this would be Kaylee-Wolf-resume.pdf or Kaylee-Wolf-resume.docx.

7. Cover Letter

A cover letter is a great way to introduce yourself and explain why you’re the ideal candidate for the role. It’s usually made up of 2 to 4 paragraphs, separate from your resume, and provides further detail about who you are as an individual in addition to what your skillset can bring to the company.

Cover letters aren’t always necessary when applying for jobs but they do have their perks. Not only does it make your application stand out from other candidates, but it also gives employers greater insight into who you are as a person which helps them decide if you’d be a good fit for their team or not.

Below is an example cover letter:

Dear Brooks,

I am writing to express my interest in the Showroom Manager position at your company. With more than 10 years of experience working in customer-facing roles and managing teams of up to 15 employees, I have the skills and knowledge necessary to excel in this role.

In my current position as Store Manager at [company name], I oversee all aspects of operations for a high-end retail store that specializes in home furnishings. I am responsible for leading a team of sales associates, merchandisers, and stockers while also maintaining relationships with vendors, customers, and corporate decision-makers. In addition to these duties, I often take on special projects such as developing new marketing initiatives or redesigning the store layout. Through my efforts, I have been able to increase sales by 20% over the past two years while also reducing shrinkage by 10%.

The skills and experiences I have gained in my career thus far would allow me to contribute significantly to your organization as Showroom Manager. In particular, my ability to develop strong relationships with customers and vendors alike would be an asset in this role. Additionally, my experience managing inventory levels and overseeing loss prevention efforts would be beneficial in ensuring smooth showroom operations. Finally, as someone who is highly organized and detail-oriented, I am confident that I could successfully manage all administrative tasks associated with this role.

I look forward to discussing how I can use my skillsetto benefit your organization as Showroom Manager during an interview at your earliest convenience. Thank you for your time and consideration; please do not hesitate to contact me if you have any questions about my qualifications or candidacy for this role.

Sincerely,

Kaylee