Shipping and Receiving Clerk Resume Guide

Shipping and receiving clerks are responsible for managing the flow of incoming and outgoing shipments in an organization. They track shipments, maintain records, and coordinate with other departments to ensure that orders are filled correctly and products reach their destination on time. In some cases, they may also be responsible for packing or loading items onto trucks or aircraft.

You’re an expert at organizing shipments and keeping track of inventory, but your resume isn’t catching the attention of employers. To get hired as a shipping and receiving clerk, you need to write a resume that demonstrates your skills and experience.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Shipping and Receiving Clerk Resume Sample

Rachael Zemlak
Shipping and Receiving Clerk

[email protected]
506-844-2253
linkedin.com/in/rachael-zemlak

Summary

Seasoned shipping and receiving clerk with more than 9 years of experience in warehouse operations. Proven track record of reducing shipping costs by 10% or more through creative routing and efficient packaging methods. Strong understanding of all relevant laws, regulations, and compliance issues related to shipments. Able to lift heavy objects repeatedly and work long hours when necessary.

Experience

Shipping and Receiving Clerk, Employer A
Sacramento, Jan 2018 – Present

Effectively managed the shipping and receiving of goods for a busy online retailer; processed an average of 200 orders per day.
Stocked shelves and organized warehouse inventory, ensuring that all products were properly labelled and easy to find; reduced search times for items by 20%.
Spearheaded the development of a new system for tracking inbound shipments, which led to a 10% reduction in lost or damaged goods.
Streamlined the packing and shipping process, resulting in a 15% increase in efficiency and a corresponding decrease in costs.
Reduced customer complaints about damaged or missing items by implementing stricter quality control measures during the packing and shipping process.

Shipping and Receiving Clerk, Employer B
Moreno Valley, Mar 2012 – Dec 2017

Developed an efficient system for organizing and tracking inbound and outbound shipments which resulted in a 25% decrease in lost or misplaced packages.
Utilized computerized shipping software to process orders, print labels and generate manifests; also updated the database with delivery information on a daily basis.
Facilitated the receiving of deliveries by signing for packages, checking contents against invoices and taking inventory of new stock; also coordinated with vendors to resolve any discrepancies.
Prepared outgoing shipments by packing items securely, attaching labels and calculating postage using scale; arranged for courier pick-ups as needed.
Efficiently processed an average of 200+ shipments per day during peak periods while maintaining a 98% accuracy rate according to company standards.

Skills

Inventory Control
Shipping
Logistics
Warehousing
Manufacturing
Process Improvement
Time Management
Continuous Improvement
Purchasing

Education

High School Diploma
Educational Institution XYZ
Nov 2011

Certifications

Certified Shipping and Receiving Specialist
National Association of Certified Professional Rece
May 2017

Related Resume Examples

All Examples

1. Summary / Objective

Your resume summary is like a teaser for the rest of your resume – it should provide the employer with an outline of your skills and experience as a shipping and receiving clerk. Some things you could mention in your summary include your experience managing inventory, coordinating shipments, and ensuring that orders are received on time and in good condition. You could also highlight any relevant certifications or training you have, such as forklift certification.

Below are some resume summary examples:

Detail-oriented shipping and receiving clerk with 3+ years of experience in the shipping industry. Efficiently manages inventory, orders, and shipments while ensuring accuracy and timeliness. Experienced in using various warehouse management systems (WMS) and order fulfillment software. Adept at multitasking and maintaining a high level of productivity in fast-paced environments.

Hard-working shipping and receiving clerk with 4+ years of experience in warehouse operations. Organized and detail-oriented, with a strong focus on accuracy to ensure that orders are properly fulfilled. At XYZ, responsible for managing inventory of 200+ SKUs while maintaining 98% accuracy rate. Track record of reducing shipping costs by 10% through process improvements.

Dependable shipping and receiving clerk with 3+ years of experience in warehouse environments. Contributed to the successful shipment of more than 500 orders per day by streamlining inventory management processes. Motivated to join ABC Corporation as the next shipping and receiving clerk to help improve efficiency and contribute to a positive work environment.

Determined shipping and receiving clerk with more than 7 years of experience in warehouse operations. Proven ability to streamline processes and optimize workflows to increase efficiency and productivity. Committed to quality control, safety, and compliance in all areas of responsibility. Seeking a challenging role with room for growth at ABC Corporation.

Passionate shipping and receiving clerk with 2+ years of experience in warehouse logistics and inventory management. In previous roles, increased accuracy of outgoing shipments by 17% and decreased incoming shipping errors by 23%. Efficiently coordinated schedules between 3rd-party shippers to reduce delays by an average of 4 days per month.

Skilled shipping and receiving clerk with 4+ years of experience in warehouse inventory management. At ABC, oversaw the shipping/receiving operations for a 100,000 square foot facility handling up to $2M in product value per day. Implemented an innovative real-time tracking system that increased accuracy by 25%.

Enthusiastic shipping and receiving clerk with 7 years of experience in warehouse operations. Proven ability to optimize stock levels, minimize shipping costs, and maintain high levels of customer satisfaction. At XYZ Corporation, managed inventory for a team of 12 clerks while reducing product damage by 25%.

Professional shipping and receiving clerk with 6+ years of experience in fast-paced warehouse environments. Expertise in verifying incoming and outgoing shipments, stocking shelves, and organizing inventory. Track record of maintaining high accuracy levels to prevent errors and improve efficiency.

2. Experience / Employment

The work history/experience section is next, and it should be written in reverse chronological order with your most recent job first.

When detailing what you did at each position, use bullet points for easy readability. Take some time to think about the specific duties you performed and any quantifiable results you achieved.

For example, instead of saying “Managed inventory,” you could say, “Monitored inventory levels of 300+ SKUs on a daily basis and created purchase orders to replenish stock as needed.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Loaded
Unloaded
Stocked
Organized
Inspected
Shipped
Received
Recorded
Tracked
Delivered
Maintained
Updated
Coordinated
Scheduled
Managed

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Loaded and unloaded trucks and containers by hand, operating machinery such as forklifts when necessary.
Improved the efficiency of the receiving process by 20% through the development and implementation of new organization methods and routines.
Resourcefully resolved a shortage of packing materials by negotiating with suppliers for discounts and making use of recycled materials where possible.
Structured the shipping department’s daily workflow to better utilize staff resources and minimize errors; this resulted in a 10% decrease in overall shipping costs.
Presented monthly reports on shipments, stock levels and other relevant data to senior management team; provided recommendations for improving operations based on findings.

Unloaded merchandise from inbound trucks, checking items against delivery manifests to ensure accuracy and completeness.
Advised customers on the most efficient shipping methods for their products, resulting in an increase of orders by 20%.
Consistently maintained high levels of organization and coordination in the warehouse, which improved overall efficiency by 15%.
Organized and coordinated the schedules of outbound shipments, ensuring that all products were delivered on time and within budget.
Coordinated with other departments to resolve any issues with shipments or deliveries, averting potential delays or disruptions.

Scheduled and expedited the shipments of outgoing orders, ensuring that all items were properly packed and labeled before being loaded onto trucks.
Shipped an average of 100 orders per day, often having to lift heavy boxes (up to 50 lbs) and load them onto pallets by hand.
Diligently maintained shipment records and order manifests, updating them whenever a change or issue arose; this allowed for much smoother operations and prevented potential delays/mistakes down the line.
Carefully inspected incoming shipments for signs of damage or tampering, reporting any issues to superiors immediately; helped reduce customer complaints by 25%.
Maintained a clean and organized work area at all times, which improved efficiency and safety in the shipping & receiving department as a whole.

Reorganized the shipping and receiving area to improve workflow and efficiency; assessed inventory levels and directed the ordering of new supplies as needed.
Optimized route schedules for delivery drivers, resulting in a 10% reduction in fuel costs and improved customer satisfaction ratings.
Meticulously tracked incoming and outgoing shipments using Excel spreadsheets, catching errors and preventing delays; achieved 98% accuracy rating.
Monitored security camera footage to deter theft and pilferage; reported any suspicious activity to management immediately.
Achieved company-wide recognition for exemplary performance in shipping & receiving operations; received 4 commendations from upper management over the course of 2 years.

Proficiently managed the receiving, packaging and shipping of goods for an e-commerce company with 100+ daily orders; processed and shipped an average of 10 orders per hour.
Formulated efficient workflows and packing procedures to streamline order fulfillment process, reducing overall processing time by 20%.
Compiled accurate inventory reports on a daily basis, highlighting discrepancies and anomalies; helped reconcile $5,000 worth of inventory errors in the last quarter.
Received and inspected incoming shipments against purchase orders to ensure accuracy and completeness; rejected damaged items and contacted suppliers to resolve discrepancies.
Revised shipping manifests according to changes in customer orders, ensuring that all products were properly labeled and accounted for before being loaded onto trucks for delivery.

Accurately logged and tracked 100+ shipments per day using the company’s inventory management software, ensuring that all outgoing and incoming orders were accounted for.
Delivered exceptional customer service when liaising with clients and vendors to coordinate pickups/drop-offs; successfully resolved any issues or complaints in a timely manner.
Updated the shipping & receiving database on a daily basis, inputting data such as order numbers, product types, weights/dimensions and delivery dates/times.
Represented the company in a professional manner at all times when interacting with customers, suppliers and other third parties involved in the shipping & receiving process.
Inspected all merchandise upon arrival to ensure that it was undamaged and met quality standards; logged any discrepancies or damaged items accordingly.

Recorded and updated inventory records for all incoming and outgoing shipments using Microsoft Excel.
Managed the daily shipping and receiving schedule, ensuring that all orders were processed in a timely and efficient manner.
Tracked packages via UPS, FedEx and DHL to ensure that they were delivered to the correct destination safely and on time; resolved any delivery issues that arose.
Reliably operated a forklift to load/unload heavy boxes of merchandise weighing up to 50 lbs; completed OSHA-mandated forklift training course with certification.
Participated in monthly inventory counts, reconciling discrepancies between physical count and computer records; helped resolve issue that resulted in $10,000 overage in inventory value.

Mentored 2 new shipping and receiving clerks on proper procedures and protocol.
Demonstrated expertise in loading and unloading trucks, as well as sorting and organizing packages by destination.
Actively participated in monthly inventory checks, leading to more accurate stock counts going forward.
Introduced a new system for tracking high-value shipments, which led to a decrease in lost or damaged packages worth over $1,000 each month.

3. Skills

Job skills will vary depending on the employer’s needs. As such, it’s important to tailor the skills section of your resume to each job that you are applying for. This will ensure that your resume is more likely to get past any applicant tracking systems that may be used.

Once listed here, you can further elaborate on your skillset by discussing it in more detail in other areas, such as the summary or experience section.

Below is a list of common skills & terms:

Continuous Improvement
Customer Satisfaction
Data Entry
Distribution Center Operations
Forklift Operation
Forklift Operator
Inventory Control
Lean Manufacturing
Logistics
Manufacturing
Operations Management
Process Improvement
Purchasing
Shipping
Shipping and Receiving
Supply Chain
Supply Chain Management
Team Leadership
Teamwork
Time Management
Transportation
Troubleshooting
Warehouse Management
Warehousing

4. Education

Including an education section on your shipping and receiving clerk resume will depend on how much experience you have in the field. If you are just starting out, mention your education below your resume objective statement. However, if you have years of experience and want to showcase other accomplishments and skillsets, omitting the education section is perfectly fine.

If an education section is included, try to mention courses or subjects that are relevant to the shipping and receiving position you are applying for. For example, “Courses included supply chain management, logistics, and transportation.”

High School Diploma
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are not always required, but they can help show a potential employer that you have what it takes to do the job. They also demonstrate that you are willing to put in extra effort to improve your skills and stay up-to-date with industry trends.

If you have any shipping or receiving certifications, be sure to list them in this section of your resume so that hiring managers can see them at a glance.

Certified Shipping and Receiving Specialist
National Association of Certified Professional Rece
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Rachael Zemlak, this would be Rachael-Zemlak-resume.pdf or Rachael-Zemlak-resume.docx.

7. Cover Letter

Submitting a cover letter alongside your resume can make all the difference when applying for a job. A cover letter gives you an opportunity to introduce yourself and explain why you’re the best candidate for the role.

Keep in mind that a cover letter should be around 2 to 4 paragraphs long and free of any grammar or spelling errors. Start by introducing yourself and then go on to list your key qualifications, work experience and/or skills. Finish up by thanking the hiring manager for their time and letting them know how they can reach you if they have any further questions.

Below is an example cover letter:

Dear Marina,

I am writing to apply for the shipping and receiving clerk position at your company. I have three years of experience working in a warehouse environment and am confident that I can be an asset to your team.

In my previous role, I was responsible for receiving shipments, checking for damage or discrepancies, and stocking items in the warehouse. I also regularly communicated with vendors to track orders and resolve issues. My attention to detail and excellent organizational skills resulted in accurate inventory records and efficient operations at the warehouse.

I am familiar with using different types of shipping software and would be able to hit the ground running in this role. I am motivated to learn new things and would be eager to take on additional responsibilities as needed.

Please find attached a copy of my resume detailing my experience. I can be reached anytime via email at [email address] or by phone at [phone number]. Thank you for your time, and I look forward to hearing from you soon.

Sincerely,

Rachael