Security Operations Manager Resume Guide

Security operations managers oversee the security of an organization’s information systems and networks. They develop policies, procedures and programs to ensure that data is protected from unauthorized access or destruction. They also monitor network activity for suspicious behavior, investigate security incidents, and provide guidance on how to improve system security.

You have the knack for leading security teams and managing operations. But employers don’t know that yet, so to make them aware of your expertise, you must write a resume that will blow them away.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Security Operations Manager Resume Sample

Abbie Moen
Security Operations Manager

[email protected]
165-491-4662
linkedin.com/in/abbie-moen

Summary

Enthusiastic security operations manager with 5+ years of experience in the IT security field. Proven ability to develop and implement effective strategies for protecting corporate information systems from cyber threats. Experienced in analyzing data, identifying potential risks, creating comprehensive reports and delivering presentations on current trends and best practices. Skilled at managing teams of security professionals to ensure compliance with industry standards and regulations.

Experience

Security Operations Manager, Employer A
Fayetteville, Jan 2018 – Present

Mentored and supervised a team of 15 security officers, increasing daily patrol efficiency by 20% and training records accuracy by 40%.
Accurately assessed risk levels in the area and implemented corresponding safety protocols to ensure 24/7 protection for all employees; decreased overall incidents rate by 10%.
Reorganized the existing security operations structure, introducing new schedules & procedures that improved staff productivity and reduced operational costs by 8%.
Structured comprehensive emergency response plans according to company guidelines, ensuring rapid deployment of personnel during crisis scenarios; responded to 150+ alarms within one hour on average over 12-month period.
Coordinated with local law enforcement agencies when necessary for investigations or other activities related to workplace safety; increased employee satisfaction ratings from 80% up to 90% year-over-year basis.

Security Operations Manager, Employer B
Fort Lauderdale, Mar 2012 – Dec 2017

Optimized security operations for a large company by developing and implementing comprehensive strategies that improved efficiency by 30%.
Demonstrated leadership skills when managing teams of up to 50 security personnel, providing direction and guidance while ensuring compliance with established policies.
Formulated detailed plans in response to potential threats or breaches; identified risk areas and took corrective action before any serious incidents occurred.
Substantially reduced on-site burglary incidents through effective monitoring of CCTV footage and the deployment of additional guards; lowered theft rate by 40%.
Assessed current practices related to safety protocols across multiple locations, making recommendations for process improvements that resulted in an overall reduction in security costs by 5%.

Skills

Security
Security Operations
Security Management
Physical Security
Risk Assessment
Surveillance
Emergency Management
Corporate Security
Security Training

Education

Bachelor’s Degree in Security Management
Educational Institution XYZ
Nov 2011

Certifications

Certified Information Systems Security Professional (CISSP)
International Information
May 2017

1. Summary / Objective

Your resume summary should be a brief but powerful statement that gives the hiring manager an overview of your qualifications and experience as a security operations manager. Include information such as how many years you have been in the industry, what certifications you hold, any awards or recognition received for outstanding performance, and details about successful projects completed. Additionally, mention any specialized skills or knowledge related to cybersecurity that make you stand out from other candidates.

Below are some resume summary examples:

Well-rounded security operations manager with 8+ years of experience managing and overseeing security systems, policies, procedures and personnel. Skilled in identifying security threats and risks while providing technical guidance to ensure compliance with applicable laws and regulations. Achieved a 30% reduction in data breaches by implementing comprehensive IT security strategies at XYZ Corp. Seeking to bring this expertise to ABC Security as the new Operations Manager.

Committed security operations manager with 10+ years of experience in developing and executing strategies to protect corporate assets. Proven track record of enhancing security protocols, minimizing risk exposure, and responding quickly to incidents. Skilled in utilizing cutting-edge technologies such as AI/ML for threat detection. Looking forward to joining ABC Tech’s team as the Security Operations Manager and help ensure a secure environment for its employees.

Diligent security operations manager with 10+ years of experience leading teams to manage security systems and protocols in highly secure environments. Skilled at developing effective policies and procedures, conducting vulnerability assessments, providing incident response support, and overseeing network monitoring activities. Seeking to join ABC Security as the next Operations Manager where I can use my expertise to ensure a safe environment for employees.

Detail-oriented security operations manager with 8+ years of experience managing complex information security projects. Adept at leading cross-functional teams to develop and implement effective policies and procedures that ensure organizational compliance with industry regulations. Seeking to join ABC Company as the next Security Operations Manager, leveraging strong leadership skills and a proven ability to reduce risk exposure by 25%.

Accomplished Security Operations Manager with a proven track record of leading high-performing teams. Extensive experience in developing and implementing security policies to ensure compliance with industry regulations and standards. Skilled at detection, response, investigation, threat analysis and reporting for incident management. Proven ability to manage multiple projects successfully while inspiring trust from stakeholders.

Reliable security operations manager with 8+ years of experience in overseeing security teams and implementing strategies to protect personnel, premises, products, information systems and assets. Proven track record of success managing complex projects while maintaining compliance with all regulations. Highly organized leader who is comfortable coordinating multiple tasks simultaneously and efficiently resolving conflicts.

Professional security operations manager with 10+ years of experience leading security teams to prevent, detect and respond to cyber threats. Expert in designing, implementing and managing comprehensive security policies that align with industry standards. Highly skilled in developing incident response plans as well as utilizing threat detection tools for proactive protection of critical assets at ABC Corp.

Determined Security Operations Manager with 10+ years of experience in the security industry. Managed a team of 20 personnel at XYZ, where I implemented best practices to protect confidential information and assets. Developed an incident response plan that reduced data breaches by 35%. Experienced in creating policies, procedures and training programs for physical security operations.

2. Experience / Employment

For the experience section, you should list your employment history in reverse chronological order. This means that the most recent job is listed first.

Stick to bullet points when talking about what you did; this makes it easier for the reader to take in all of the information quickly and efficiently. When writing out each bullet point, provide detail on what you did and any quantifiable results obtained from your work.

For example, instead of saying “Developed security policies,” say something like “Created a comprehensive set of security policies which reduced data breaches by 25% within 6 months.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Reduced security risks by 30% through the implementation of an advanced surveillance system and improved security protocols.
Expedited emergency situation response times by 50%, leading to a decrease in property damage and robberies at the premises.
Introduced new safety measures such as ID scanning, access control systems, patrol routes and CCTV monitoring resulting in a 90% reduction in criminal activity on site.
Spearheaded team training sessions for 50+ employees on topics related to emergency preparedness, security enforcement procedures & risk assessment; helped improve employee job performance by 20%.
Proficiently managed day-to-day operations of the Security Department including scheduling shifts, conducting investigations and overseeing maintenance/upgrade projects with minimal supervision or guidance.

Represented the company in the development and implementation of security operations policies and procedures, leading to a 15% decrease in security breaches.
Compiled detailed reports on day-to-day incidents utilizing CCTV footage, monitored alarms systems, interacted with staff members and responded to customer inquiries; conducted over 50 investigations annually.
Improved operational efficiency by streamlining processes for patrolling premises through the introduction of a new system that included more frequent checks at high risk areas; minimized response time from 10 minutes to 5 minutes when alerted about suspicious activity or intruders.
Efficiently managed daily staffing schedules while ensuring compliance with internal regulations; trained 20+ personnel every month on basic safety measures as well as advanced techniques related to surveillance equipment usage & maintenance routines.
Presented an updated yearly budget proposal outlining costs associated with patrolling services along with recommendations for additional expenditures such as purchasing specialized tools & software upgrades; secured $8K extra funding for improved monitoring capabilities upon approval of the plan.

Developed and implemented security operations plans for a team of 20+ security personnel, reducing the risk of theft or other criminal activities by 40%.
Advised senior management on best practices to ensure safety compliance with local regulations at all times; proactively identified potential risks in advance and advised precautionary measures accordingly.
Diligently monitored live CCTV feeds from 5 different sites simultaneously for 8 hours daily, managing response teams when needed to address any suspicious activity quickly and effectively.
Streamlined security processes that improved staffing efficiency by 80%, resulting in an overall reduction of operating expenses by $4500 per month.
Prepared detailed weekly reports on key metrics such as number of incidents handled, downtime due to system failures etc., enabling the organization’s leadership team make informed decisions related to resource deployment & policy updates going forward.

Actively monitored and managed the operations of a security team of 25 across multiple sites, ensuring that all personnel adhered to safety protocols.
Participated in the development and implementation of new policies for operational procedures; reduced response time to emergencies by 40%.
Achieved an improvement rate of 95% in overall customer satisfaction through regular staff training exercises and evaluations on service delivery standards.
Revised current incident reporting system for accuracy & clarity, streamlining processes that saved up to 10 hours per month in paperwork processing time.
Utilized cutting-edge technology such as CCTV cameras, access control systems & intrusion detection systems to enhance security measures at each site within budget constraints while minimizing risks associated with physical threats or breaches.

3. Skills

The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization might be seeking someone with experience in cyber security, while another may want a candidate who is proficient in risk management.

It’s essential to tailor the skills section of your resume to each job you are applying for; this way, applicant tracking systems (which many employers use) can pick up on the keywords they’re looking for and pass it onto a human.

In addition to listing relevant skills here, discuss them further by elaborating on their importance or how you have applied them successfully in other roles/projects.

Below is a list of common skills & terms:

Access Control
Account Management
Active Directory
Alarm Systems
Asset Protection
Business Continuity
CCTV
CISSP
Change Management
Close Protection
Closed Circuit Television
Cloud Computing
Command
Computer Security
Contingency Planning
Corporate Security
Counterterrorism
Crime Prevention
Criminal Investigations
Criminal Justice
Crisis Management
Data Center
Disaster Recovery
Emergency Management
Enforcement
Executive Protection
Firearms
Firewalls
First Aid
Force Protection
Government
Homeland Security
IT Management
IT Service Management
ITIL
Incident Management
Information Security
Information Security Management
Information Technology
Integration
Intelligence Analysis
Internal Investigations
Investigation
Law Enforcement
Loss Prevention
Military Experience
Military Operations
Network Security
Networking
Operational Planning
Operations Management
Personal Protection
Personal Security
Physical Security
Police
Policy
Private Investigations
Process Improvement
Program Management
Project Planning
Protection
Public Safety
Risk Assessment
Risk Management
Security
Security Audits
Security Awareness
Security Clearance
Security Management
Security Operations
Security Training
Servers
Supervisory Skills
Surveillance
System Administration
Tactics
Team Leadership
Time Management
Troubleshooting
VMware
VPN
Vendor Management
Virtualization
Vulnerability Assessment
Weapons
Windows Server
Workplace Violence

4. Education

Adding an education section to your resume will depend on how far into your career you are. If you recently graduated and have few work experiences to showcase, include an education section below the resume objective. However, if you have many years of experience in security operations management or other related fields, omitting the education section is perfectly acceptable.

If including an education section, try to mention courses and subjects that are relevant to the security operations manager job for which you’re applying.

Bachelor’s Degree in Security Management
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your knowledge and expertise in a particular field. They can be especially beneficial when applying for jobs that require specific skills or qualifications, as they show potential employers that you have been tested and certified by an authoritative organization.

Including certifications on your resume is an excellent way to prove to hiring managers that you possess the necessary skillset for the job. Make sure any relevant certifications are clearly listed so recruiters can easily identify them.

Certified Information Systems Security Professional (CISSP)
International Information
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Abbie Moen, this would be Abbie-Moen-resume.pdf or Abbie-Moen-resume.docx.

7. Cover Letter

Including a cover letter with your job application is a great way to give hiring managers an insight into who you are and why you’d be perfect for the role. It should consist of 2 to 4 paragraphs, providing further information that isn’t already mentioned in your resume.

Cover letters aren’t always mandatory but they can help set you apart from other applicants and make it easier for employers to gain a better understanding of what makes you unique as a professional.

Below is an example cover letter:

Dear Jamarcus,

I am writing to apply for the position of Security Operations Manager at XYZ Corporation. With more than 10 years of experience in security operations and management, I am confident that I can be an asset to your team.

In my current role as Security Operations Manager at ABC Corporation, I oversee a team of 20 security guards who protect our facilities 24/7. I am responsible for developing and implementing security protocols, investigating incidents, and training new employees. In addition, I regularly collaborate with other departments to ensure that our security procedures are aligned with company objectives.

During my time at ABC Corporation, I have been instrumental in reducing losses due to theft by 50%. In addition, I have developed strong relationships with local law enforcement agencies which has resulted in quicker response times and increased cooperation on investigations. My ability to develop effective security solutions and manage high-performing teams would make me a valuable asset to your organization.

I look forward to speaking with you about this opportunity and thank you for your consideration.

Sincerely,

Abbie