School Administrative Assistant Resume Guide

School administrative assistants are responsible for providing clerical and administrative support to school staff, faculty, and students. They may be asked to help with scheduling classes or meetings, preparing documents such as invoices and reports, managing student records and databases, organizing events like field trips or assemblies, handling correspondence from parents or teachers, and coordinating volunteers in the classroom or on-campus projects.

Your organizational and administrative abilities could be a huge asset to any school. But in order for the hiring committee to recognize your potential, you must write a resume that highlights your qualifications and experience.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

School Administrative Assistant Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

School Administrative Assistant Resume Sample

Kaitlin Schuppe
School Administrative Assistant

[email protected]
247-536-9196
linkedin.com/in/kaitlin-schuppe

Summary

Enthusiastic school administrative assistant with 5+ years of experience in a school setting. Proven track record for providing efficient and accurate support to teachers, staff members, students, parents/guardians, and other stakeholders. Adept at managing multiple tasks simultaneously while maintaining the highest degree of professionalism. Experienced in organizing student records and developing procedures to streamline processes within the school office environment.

Experience

School Administrative Assistant, Employer A
Glendale, Jan 2018 – Present

  • Utilized MS Office Suite and other software applications to manage calendars, create spreadsheets, prepare documents, send emails and organize school records with 100% accuracy.
  • Scheduled over 200 appointments for staff members each month; streamlined the appointment system by implementing an online booking service which reduced administrative costs by 25%.
  • Assisted teachers in developing course syllabi and lesson plans for special projects; supported students with their learning requirements & extracurricular activities on a daily basis.
  • Processed attendance data of over 500 students every week using educational software solutions; successfully identified discrepancies between student’s registered hours compared to actual attendance rate within 24 hours or less from report submission date.
  • Diligently followed up on all requests from faculty members related to office equipment inventory management, ensuring that necessary items were always available when needed while reducing budget expenditure by 15%.

School Administrative Assistant, Employer B
Tucson, Mar 2012 – Dec 2017

  • Resourcefully managed student records and administrative paperwork, filing over 500 documents with 100% accuracy.
  • Monitored office supply inventory; ordered supplies when needed, resulting in a reduction of $1,500 in unnecessary expenses annually.
  • Assessed students’ academic progress to identify areas that need improvement and worked closely with teachers to ensure their success on exams & projects.
  • Reduced the time spent processing student fees by 20%, utilizing an automated invoicing system for tuition payments and tracking late payment charges accurately using Excel spreadsheets/Google Sheets formulas & functions.
  • Implemented efficient organizational systems for class schedules, attendance records and other related data which improved administrative operations by 15%.

Skills

  • Microsoft Office Suite
  • Data Entry
  • Scheduling
  • Record Keeping
  • Communication
  • Organization
  • Problem-solving
  • Time Management
  • Filing and Archiving

Education

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified School Administrative Assistant (CSAA)
National Association of Educational
May 2017

1. Summary / Objective

The summary/objective at the top of your resume should be a concise, yet compelling statement that captures the essence of who you are as an administrative assistant. For example, you could mention how many years of experience you have in school administration and what areas (e.g., student records management) you specialize in. You can also highlight any awards or recognition received for outstanding performance and customer service skills.

Below are some resume summary examples:

Passionate and organized school administrative assistant with 5+ years of experience in educational settings. Experienced in providing comprehensive support to teachers, students, and parents while ensuring compliance with school policies. Seeking to join ABC School as the next Administrative Assistant where I can help create a friendly learning environment for all learners. Key achievements include streamlining processes that improved efficiency by 20%.

Detail-oriented school administrative assistant with 5+ years of experience in school operations. Experience includes organizing and maintaining student records, preparing daily attendance reports, handling confidential documents, and providing general clerical support as needed. At XYZ School increased efficiency by 30% through streamlining processes for managing student files and creating a time-saving filing system for easy retrieval of information.

Committed and organized school administrative assistant with 5+ years of experience providing support to multiple departments. At XYZ, managed student records, handled payments and billing inquiries, and coordinated events. Successfully reduced operational costs by 25%. Proven track record of maintaining accurate data entry while exceeding expectations in customer service. Skilled at multitasking and problem-solving in a fast-paced environment.

Diligent and organized school administrative assistant with 5+ years of experience providing support to teachers, staff and students. Skilled in streamlining processes via the use of technology while maintaining excellent customer service standards. Seeking to join ABC School as an Administrative Assistant where I can leverage my skills in data entry, scheduling and record keeping for a successful educational institution.

Seasoned school administrative assistant with 8+ years of experience providing top-notch assistance to faculty, staff and students in a variety of settings. Experienced in maintaining accurate records, scheduling meetings, supporting event planning and coordinating travel arrangements. At ABC School, successfully managed 15 special projects simultaneously while also managing day-to-day operations for the school office.

Accomplished school administrative assistant with 5+ years of experience in providing support to faculty and staff. Skilled at managing multiple projects simultaneously while maintaining superior customer service standards. At XYZ School, created a new filing system which improved the accuracy of records by 90%. Recognized for excellent communication skills and proactive approach to problem-solving.

Dependable administrative assistant with 4+ years of experience in school office settings. Skilled at providing top-tier customer service, managing calendars and events, and responding to inquiries from students, staff members, parents/guardians, and other stakeholders. Looking to take on a similar role with ABC School where I can help ensure its success by completing important tasks efficiently.

Determined school administrative assistant with 5+ years of experience offering exceptional service to students, teachers and parents. Seeking a position at ABC School where I can utilize my organizational skills and attention to detail to ensure efficient office operations. At XYZ School, reduced paperwork by 25% through the implementation of automated systems for student records management.

2. Experience / Employment

The work history/experience section is where you provide details on your employment history. It should be written in reverse chronological order, which means the most recent job is listed first.

Stick to bullet points when writing this section; it makes it easier for the reader to take in what you want to convey quickly and effectively. When writing each point, make sure that you include detail about what tasks were performed and the results achieved from them.

For example, instead of saying “Answered phones,” say something like “Managed school’s main phone line by answering incoming calls promptly and directing inquiries appropriately.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Coordinated
  • Scheduled
  • Organized
  • Monitored
  • Assisted
  • Processed
  • Prepared
  • Recorded
  • Updated
  • Resolved
  • Communicated
  • Supervised
  • Managed
  • Implemented
  • Analyzed

Other general verbs you can use are:

  • Achieved
  • Advised
  • Assessed
  • Compiled
  • Demonstrated
  • Developed
  • Expedited
  • Facilitated
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Optimized
  • Participated
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Streamlined
  • Structured
  • Utilized

Below are some example bullet points:

  • Revised school policies and procedures to ensure compliance with state regulations, resulting in a 15% reduction of paperwork.
  • Structured efficient filing systems for all student records, decreasing retrieval time by 25%.
  • Proficiently managed the school’s phone system, responding to over 150 inquiries per day while maintaining an accurate record of all calls received and answered.
  • Updated student information on a daily basis within the school’s database; successfully updated details for 1,200 students each month with zero errors or discrepancies reported during audits.
  • Managed multiple office projects simultaneously under tight deadlines; completed assignments ahead of schedule 65% of times due to effective organizational skills and attention-to-detail practices applied throughout workdays.
  • Spearheaded administrative operations for a school of 1,500 students and staff members; managed student records, attendance tracking and other paperwork with 100% accuracy.
  • Streamlined existing processes for filing documents, compiling reports and handling inquiries from parents/guardians; reduced paper usage by 40%.
  • Resolved conflicts between faculty members and aided in disciplinary matters when needed; improved overall morale among the teaching staff by 25%.
  • Expedited courses registration procedures to ensure that all students were enrolled on time before classes started each semester; decreased wait times in line at the front office by 50%.
  • Consistently provided excellent customer service to visitors while answering phone calls & emails promptly during peak hours; increased satisfaction ratings from 90% to 95%.
  • Introduced an efficient filing system to manage student records, resulting in improved organization and a 10% reduction of administrative costs.
  • Optimized the school calendar for maximum efficiency; saved up to 100 hours of faculty time over the course of one year by reducing unnecessary meetings and paperwork.
  • Effectively managed all communication with parents, students and staff members regarding educational events, activities or issues; maintained strong relationships with families throughout district-wide initiatives.
  • Presented information on new policies & procedures at parent nights or orientations as needed; served as a resource for any questions related to registration processes & documentation requirements when applicable.
  • Represented the school during various community functions such as festivals or conferences, actively engaging in conversations about education standards while promoting awareness around local programs offered at the school level.
  • Reorganized and streamlined administrative processes for the school office, resulting in a 20% decrease in paperwork backlogs and an 18% increase in staff productivity.
  • Prepared reports and presentations on student progress; generated over 500 individualized report cards to be distributed among students’ parents at the end of each semester.
  • Compiled data from various sources such as attendance records, test scores & behavioral notes into comprehensive databases using specialized software programs like Microsoft Excel; achieved 98% accuracy rate on all entries.
  • Independently handled daily operations of the front desk including answering phone calls, responding to emails and welcoming visitors while providing exceptional customer service throughout every interaction with members of the community.
  • Advised teachers, faculty members and administrators about applicable laws related to education matters; provided guidance for handling difficult situations involving students or their families when necessary.
  • Participated in the planning of school events, organizing and distributing materials for over 1,000 students across 3 campuses; single-handedly increased student engagement by 15%.
  • Thoroughly reviewed all incoming applications to ensure they met administrative requirements; identified discrepancies in over 300 applications which resulted in a 95% approval rate.
  • Coordinated daily operations such as class scheduling & attendance tracking, overseeing the work of 6 staff members while managing changes effectively with minimal disruption to classes.
  • Demonstrated excellent interpersonal skills when providing support services to faculty & parents on various issues including fee payment processing & program admissions inquiries; answered 250+ calls per day with an average satisfaction rating of 4 stars out of 5 from customers/clients surveyed.
  • Mentored new administrative assistants on best practices related to office management, customer service and data entry processes within 2 weeks after their hire date; improved efficiency by 10% among team members during this time period.
  • Supervised a team of 10 administrative staff members, delegating tasks and managing daily operations to ensure that all deadlines were met.
  • Confidently handled inquiries from parents & students; responded promptly with accurate information and resolved 80% of requests within 24 hours.
  • Achieved $25,000 cost savings by streamlining processes for school supplies ordering/inventory management for the past year.
  • Analyzed statistical data to identify areas in need of improvement or modification, subsequently formulating new policies that improved student attendance rate by 5%.
  • Formulated monthly reports detailing student enrollment numbers and forecasting potential changes in admissions figures accurately over 20 times throughout the academic term.
  • Meticulously managed the school’s administrative database, recording and updating over 3,000 student records each semester; improved accuracy of data entry by 15%.
  • Organized all incoming mail into appropriate categories while ensuring that outgoing mail was sent in a timely manner; facilitated smooth operations between faculty staff and students on campus.
  • Recorded attendance for weekly classes using an online software system, reducing manual paperwork processing time by 4 hours every week.
  • Improved workflow efficiency through the implementation of electronic filing systems to store important documents such as transcripts, financial aid forms and course schedules securely in one place.
  • Facilitated communication with parents regarding their children’s academic progress via email & telephone calls; increased parent satisfaction ratings from 68% to 90% within 2 months of taking up this role.

3. Skills

Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may require a candidate to have experience with Microsoft Office and Google Docs, while Organization XYZ might prefer someone who is familiar with customer service software.

It is important to tailor the skills section of your resume for each job you apply for because many employers use applicant tracking systems (ATS) these days. These computer programs scan resumes for specific keywords before passing them on to a human being.

In addition to listing your relevant qualifications in this section, it’s also helpful if you can elaborate on some of the most important ones in other areas such as the summary or experience sections.

Below is a list of common skills & terms:

  • Communication
  • Data Entry
  • Filing and Archiving
  • Microsoft Office Suite
  • Organization
  • Problem-solving
  • Record Keeping
  • Scheduling
  • Time Management

4. Education

Mentioning your education on your resume will depend on how far along you are in your career. If you have recently graduated and have no prior work experience, include an education section below your resume objective. However, if you already have significant work experience to showcase, it is acceptable to omit the education section altogether.

If including an education section is necessary, try to focus on courses or subjects related to the school administrative assistant role for which you are applying.

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise in a certain field or industry. They show potential employers that you have taken the time and effort to gain knowledge, skills, and experience related to the job you are applying for.

Including certifications on your resume will help make it stand out from other applicants who may not be as qualified or experienced. It also shows that you take initiative when it comes to professional development and staying up-to-date with industry trends.

Certified School Administrative Assistant (CSAA)
National Association of Educational
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Kaitlin Schuppe, this would be Kaitlin-Schuppe-resume.pdf or Kaitlin-Schuppe-resume.docx.

7. Cover Letter

Attaching a cover letter to your job application is a great way to make yourself stand out from the crowd and show employers why you are the perfect fit for their role. A cover letter should be made up of 2 to 4 paragraphs that give recruiters more insight into who you are, what makes you unique, and why they should choose you over other applicants.

Cover letters aren’t always required when applying for jobs but writing one can help increase your chances of getting an interview as it allows hiring managers to get a better understanding of your skillset and experience in relation to the position.

Below is an example cover letter:

Dear Cindy,

I am writing to apply for the position of School Administrative Assistant at XYZ Middle School. I have worked as an administrative assistant in a variety of settings, and my experience has given me the skills needed to excel in this role.

As an administrative assistant at ABC Elementary School, I was responsible for managing the front office, handling all incoming calls and visitors, and providing support to the school’s faculty and staff. I also maintained student records, organized school events, and handled all correspondence. My experience in a school setting has provided me with a deep understanding of the day-to-day operations of a school, as well as knowledge of relevant policies and procedures.

In addition to my administrative experience, I have excellent organizational skills that would enable me to effectively manage the daily operations of your school’s office. I am capable of multitasking and thrive in fast-paced environments. My positive attitude and strong work ethic would be an asset to your team.

I am confident that I possess the skills necessary to be successful in this role, and I look forward to contributing to your school’s success. Please find attached a copy of my resume for your review; if you have any questions or would like additional information about my qualifications, please do not hesitate to contact me at [phone number] or [email address]. Thank you for your time and consideration; I look forward to hearing from you soon!

Sincerely,

Kaitlin

School Administrative Assistant Resume Templates

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