Salon Manager Resume Guide
Salon managers are responsible for the day-to-day operations of a salon. This includes managing staff, scheduling appointments, and ensuring that the salon runs smoothly. Salon managers must be able to multitask and have strong interpersonal skills.
You’re a skilled beautician with years of experience managing salons. But your resume isn’t reflecting that. If you want to attract the attention of employers, you need to write a resume that demonstrates your management abilities.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Salon Manager Resume Sample
Osbaldo Nienow
Salon Manager
[email protected]
251-734-3482
linkedin.com/in/osbaldo-nienow
Summary
Enthusiastic salon manager with 5+ years of experience. At ABC Salon, increased sales by 20% and grew the clientele base by 30%. Proven ability to provide an exceptional customer experience and manage a team of stylists effectively. Seeking to leverage my skills and knowledge to grow XYZ Salon’s business.
Experience
Salon Manager, Company ABC
Norfolk, Jan 2018 – Present
- Structured work schedules for a team of 15 stylists, ensuring proper coverage during high-traffic hours and preventing overbooking.
- Hired and trained 4 new stylists, orienting them on company policies and procedures.
- Successfully increased customer retention by 10% through the implementation of a loyalty rewards program.
- Reorganized the salon floor plan to improve traffic flow and reduce wait times for customers.
- Spearheaded a marketing campaign that generated $5,000 in new revenue within the first month.
Salon Manager, Company XYZ
Glendale, Mar 2012 – Dec 2017
- Opened and closed the salon on a daily basis, ensuring that all equipment was turned off and locked away properly.
- Developed and implemented new marketing campaigns which increased customer traffic by 25%.
- Trained new stylists in company policies and procedures, as well as basic hair cutting techniques.
- Accurately completed sales reports on a weekly basis, tracking progress and identifying areas of improvement.
- Consistently achieved sales targets, generating an additional $1,500 in revenue for the salon each month.
Skills
- Beauty Industry
- Hair Cutting
- Time Management
- Hair Care
- Inventory Management
- Cosmetology
- Merchandising
- Styling
Education
Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011
Certifications
Certified Salon Manager
National Accreditation of Salon Professionals
May 2017
1. Summary / Objective
Your resume summary/objective is like an elevator pitch – it should be brief but give the employer enough information to want to learn more about you.
In your summary, you could mention your experience overseeing a team of stylists, the successful marketing campaigns you have launched, and the awards your salon has won under your leadership.
Below are some resume summary examples:
Detail-oriented salon manager with 6+ years of experience in the industry. Skilled in hair care, skin care, nail care, and customer service. Achieved 97% client retention rate by providing excellent service and individualized attention to each client. Seeking to leverage managerial experience and people skills to take on a new challenge as salon manager at ABC.
Seasoned salon manager with 7+ years of experience in the beauty industry. Expertise in managing day-to-day operations, overseeing stylists, and ensuring customer satisfaction. Proven ability to increase sales by 20% through creative marketing initiatives. Seeking to leverage extensive experience and leadership skills to drive growth at ABC Salon.
Well-rounded salon manager with 7+ years of professional experience. In previous roles, managed up to 8 stylists and 2 receptionists while providing exceptional customer service. Seeking to leverage organizational and leadership skills to become the next salon manager at ABC Salon.
Professional salon manager with 7+ years of experience in managing all aspects of a high-end salon. Seeking to use my skills and experience to improve customer satisfaction at XYZ Salon. At ABC, increased revenue by 20% through effective marketing and management of the stylists. Consistently received positive feedback from clients regarding the quality of service provided.
Driven and motivated manager with 7+ years of experience managing salons. Consistently exceeds sales goals by 10% or more through expert product knowledge and exceptional customer service. Seeking to use proven leadership skills to increase clientele and grow business at ABC Salon.
Diligent and hardworking salon manager with 6+ years of experience in the hair industry. Skilled in all aspects of hair and skin care, makeup application, and nail care. Proven ability to manage a high-volume salon with up to 20 stylists. Expertise in both traditional and emerging trends within the beauty industry.
Committed and passionate salon manager with 8+ years of experience in the hair and beauty industry. Expertise in overseeing day-to-day operations, managing staff, and ensuring customer satisfaction. In previous roles increased sales by 15% and grew clientele base by 35%. Seeking to leverage strong leadership skills to become the next salon manager at ABC Salon & Spa.
Determined and passionate salon manager with 4+ years of experience in the beauty industry. Trained in hairstyling, makeup artistry, and skincare. Proven ability to increase clientele by 30% through providing excellent customer service and developing creative marketing strategies. Experienced in managing a team of stylists and overseeing day-to-day operations of a busy salon.
Passionate and experienced salon manager with 8+ years of experience in the beauty industry. In previous roles, increased revenue by an average of 30% through creative marketing initiatives and exceptional customer service. Seeking to leverage strong leadership skills to manage day-to-day operations at ABC Salon and Spa.
2. Experience / Employment
The work history/experience section is next, and it should be written in reverse chronological order with your most recent position at the top.
When detailing what you did in each role, use bullet points to make the information easier to read. Be sure to go into detail about your accomplishments and the quantifiable results you achieved.
For example, instead of saying “Managed a team of stylists,” you could say, “Successfully managed a team of 12 stylists, overseeing their daily schedules and ensuring that they provided high-quality service to clients.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Managed
- Hired
- Trained
- Scheduled
- Supervised
- Coordinated
- Stocked
- Opened
- Closed
- Cleaned
Other general verbs you can use are:
- Achieved
- Advised
- Assessed
- Compiled
- Demonstrated
- Developed
- Expedited
- Facilitated
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Prepared
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Scheduled and confirmed appointments for up to 20 clients per day, while managing a team of 4 stylists and 2 assistants.
- Kept inventory of all salon products and supplies, placing orders as needed and ensuring that the shelves were always stocked; this prevented product shortages which had previously caused a 15% decrease in customer satisfaction.
- Presented new styling ideas and hair care products to customers during their appointment, resulting in an average upsell of 2 items per client; this increased retail sales by $1,200 last month.
- Confidently recommended hairstyles, color treatments and other services based on each client’s individual needs and preferences; this led to a 25% increase in customer retention rates over the past year.
- Assessed staff performance on a regular basis and provided feedback/suggestions for improvement; as a result, employee morale has increased by 30%.
- Maintained inventory levels for all salon products and supplies, ensuring that shelves were never empty and customers always had what they needed.
- Independently managed day-to-day operations of the salon in the absence of the owner, including opening/closing duties, handling customer inquiries and managing staff scheduling.
- Achieved monthly sales targets set by the owner; consistently generated 10% more revenue than expected through upselling services and retail product recommendations.
- Improved team productivity by 20% through effective delegation of tasks and providing clear instructions/expectations to employees; also implemented a new cleaning schedule which saved 2 hours per week in total cleaning time.
- Participated in daily opening and closing salon procedures, including setting up workstations, sanitizing tools and equipment, and stocking supplies.
- Reliably completed all scheduled appointments with clients while providing high-quality hair styling services that met or exceeded their expectations.
- Closed the salon on a nightly basis by properly cleaning all work areas, restocking products and supplies, counting cash drawer contents, and securing the premises.
- Mentored new stylists on company policies and procedures as well as best practices for providing excellent customer service to clients.
- Formulated creative marketing strategies that increased salon revenue by 20% over a 6-month period through promotions of new services and discounts on popular treatments.
- Actively managed and oversaw a team of 12 stylists, 2 assistants, and 1 receptionist; ensured that the salon operated smoothly and efficiently at all times.
- Facilitated regular training sessions for staff on new hair styling techniques, product knowledge, and customer service best practices; led by example to ensure high standards were always met.
- Kept accurate records of daily sales transactions and monthly inventory levels using QuickBooks; helped to streamline bookkeeping procedures which saved 4 hours per week.
- Streamlined appointment scheduling system which reduced customer wait times by 20% and increased stylist productivity by 15%.
- Reduced overall operating costs by 10% through effective cost-cutting measures such as negotiating better supplier contracts and reducing wastefulness across all salon departments.
- Optimized the daily operations of the salon, including scheduling appointments, maintaining supplies and equipment, and processing customer payments.
- Represented the salon in a professional and courteous manner at all times when interacting with customers, managing staff members and handling conflict resolution.
- Substantially increased customer satisfaction ratings by implementing new policies for handling customer complaints and concerns.
- Provided each customer with individualized attention to ensure that their needs were met in a timely and efficient manner.
- Advised clients on which hair care products would best suit their individual needs based on hair type, lifestyle and budget constraints.
- Supervised a team of 8 stylists, 2 colorists, and 1 assistant; ensured that the salon operated smoothly and efficiently at all times.
- Coordinated daily appointments, managed the retail sales of hair care products, and handled customer complaints in a professional manner.
- Expedited the opening and closing procedures of the salon on a daily basis; revised operating procedures to increase efficiency by 15%.
- Meticulously kept track of inventory levels for all hair care products and ordered supplies as needed to avoid shortages; lowered product wastage by 10%.
- Demonstrated excellent time management skills when scheduling appointments and completing paperwork; completed all tasks within allotted timeframes on average.
- Utilized industry-leading software to manage appointments, client records and staff schedules; achieved 97% customer satisfaction rating.
- Introduced new marketing initiatives that increased salon revenue by 15% in the first quarter.
- Prepared weekly reports on staff performance and customer feedback; utilized data to make necessary changes to improve productivity and retention rates.
- Consistently exceeded daily/weekly targets for retail sales, add-on services and rebooking rates; recognized as top-performing manager 3 months in a row.
- Demonstrated excellent leadership skills by managing a team of 20+ stylists/beauticians; provided regular coaching & guidance to help them improve their skillsets and better serve customers’ needs.
- Compiled data and created reports on salon sales, customer demographics, and employee performance to help owners make informed business decisions.
- Managed the day-to-day operations of a busy salon with up to 15 employees, including scheduling appointments, handling customer inquiries and complaints, and processing payments.
- Cleaned and maintained all areas of the salon, such as shampooing stations, pedicure chairs, waiting areas and restrooms; ensured that the salon met all local health code regulations at all times.
- Proficiently performed hair cuts, color treatments, styling services and other beauty treatments according to current trends; upsold customers on additional services and retail products whenever possible.
3. Skills
The skills required for a salon manager job will differ from employer to employer, so it’s important that you tailor the skills section of your resume to each individual job posting.
Some of the skills that may be required include excellent customer service, strong organizational and leadership abilities, and being up-to-date on trends in the hair and beauty industry.
It is essential to keep this in mind because of the applicant tracking systems utilized by many companies. Their role is to analyze resumes for certain characteristics (such as specific keywords), filtering out the ones they deem not to be a high-quality match for that particular job.
Besides just listing skills in this section, you should also elaborate on the most important ones in other resume sections.
Below is a list of common skills & terms:
- Beauty Industry
- Coaching
- Cosmetics
- Cosmetology
- Customer Satisfaction
- Data Entry
- Event Management
- Event Planning
- Fashion
- Hair Care
- Hair Coloring
- Hair Cutting
- Hair Extensions
- Hair Straightening
- Hair Styling
- Inventory Control
- Inventory Management
- Loss Prevention
- Makeup Artistry
- Marketing Strategy
- Merchandising
- Product Knowledge
- Recruiting
- Retail Sales
- Sales Management
- Salons
- Skin Care
- Social Media Marketing
- Social Networking
- Store Management
- Styling
- Team Leadership
- Teamwork
- Time Management
- Visual Merchandising
- Waxing
4. Education
Including an education section on your resume will depend on how far along you are in your career. If you just graduated and have no work experience, your education should be mentioned below your resume objective. However, if you have significant work experience to showcase, omitting the education section is perfectly fine.
If an education section is included, mention courses relevant to the salon manager job you are applying for such as “Hairdressing & Salon Management” or “Business Administration.” You can also include any licenses or certifications related to this field.
Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications allow you to prove that you have the skills required for the job. In some cases, they may even be required by law.
Including your certifications in your resume shows potential employers that you are serious about your career and willing to put in the extra effort to stay up-to-date with industry changes. This can give you a leg up on the competition and demonstrate your commitment to excellence.
Certified Salon Manager
National Accreditation of Salon Professionals
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Osbaldo Nienow, this would be Osbaldo-Nienow-resume.pdf or Osbaldo-Nienow-resume.docx.
7. Cover Letter
Including a cover letter as part of your job application is highly recommended. It’s an opportunity for you to elaborate on your skills and qualifications, as well as explain why you believe you’re the best candidate for the role.
A cover letter typically consists of 2 to 4 paragraphs, and should be separate from your resume. Keep in mind that a hiring manager will likely read dozens, if not hundreds, of letters – so make sure yours is concise and to the point.
Below is an example cover letter:
Dear Mikel,
I am writing to apply for the Salon Manager position at [salon name]. I am a salon professional with 7+ years of experience in the industry, and I have the necessary skills and qualifications to take on this role. In my previous positions, I have demonstrated my ability to manage all aspects of salon operations, from scheduling and budgeting to marketing and customer service.
As Salon Manager at [salon name], I will be responsible for overseeing all day-to-day operations of the business. This will include managing staff, handling customer inquiries, maintaining inventory levels, and ensuring that the salon is running smoothly and efficiently. With my experience in managing salons, I am confident that I can successfully meet all expectations for this role.
In addition to my managerial experience, I also have extensive knowledge of hair care techniques and products. As such, I will be able to provide guidance and support to your stylists in order to ensure that they are providing the best possible service to clients. My goal will always be to ensure that your clients leave the salon happy with their experience and looking their best.
If you are looking for a motivated individual with strong leadership qualities who can effectively manage your salon’s operations, then please do not hesitate to contact me at [phone number] or [email address]. Thank you for your time and consideration; I look forward to hearing from you soon.
Sincerely,
[Your name]
Salon Manager Resume Templates
![](https://www.rezjumei.com/wp-content/uploads/salon-manager-resume-template-Bonobo.jpg)
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![](https://www.rezjumei.com/wp-content/uploads/salon-manager-resume-template-Kinkajou.jpg)
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