Repair Technician Resume Guide

Repair Technicians are responsible for diagnosing and repairing mechanical or electrical equipment. They inspect, maintain, troubleshoot, replace and install components on a variety of machines such as cars, computers and medical devices. In addition to fixing the problem at hand they also ensure that all safety protocols have been followed in order to prevent any future accidents from occurring.

You have a knack for fixing things, and any repair shop would be lucky to have you on board. But managers won’t know who you are unless you present yourself through an eye-catching resume that highlights your technical skillset.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Repair Technician Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Repair Technician Resume Sample

Della Brakus
Repair Technician

[email protected]
702-038-5033
linkedin.com/in/della-brakus

Summary

Committed and hardworking repair technician with 5+ years of experience in maintenance and troubleshooting. Skilled at diagnosing, repairing, and testing a wide range of hardware problems on all types of systems including computers, networks, printers, servers etc. Experienced in providing effective customer support while working remotely to resolve difficult technical issues quickly. Received multiple awards for excellent service delivery from ABC Company.

Experience

Repair Technician, Employer A
Enterprise, Jan 2018 – Present

  • Installed, repaired and maintained over 3,000 electrical & mechanical components in consumer appliances; reduced customer service wait times by 50% within a year.
  • Operated specialized tools such as soldering irons, oscilloscopes and other diagnostic equipment to troubleshoot complex problems with time efficiency; improved repair accuracy rate by 70%.
  • Utilized knowledge of electronics engineering principles and industry standards to provide cost-effective solutions for customers’ needs while ensuring all safety protocols were followed at all times.
  • Represented the company in various trade shows throughout the year to promote new products, services and special offers; increased revenue from promotions by $8,000 annually on average.
  • Accurately read diagrams/blueprints related to appliance designs when performing repairs and replacements of parts based on technical specifications provided; decreased product defect rates by 40%.

Repair Technician, Employer B
Worcester, Mar 2012 – Dec 2017

  • Demonstrated expertise in troubleshooting, repairing and maintaining a wide range of electronic equipment including computers, printers and phones; reduced repair time by 25% on average.
  • Facilitated repairs to over 100 customer devices per week while providing friendly customer service throughout the process; achieved 98% positive feedback ratings from customers for exceptional service.
  • Resourcefully diagnosed complex hardware & software problems through component-level testing and replaced defective parts with minimal downtime for an improved user experience; cut costs by $4,000 in new part replacement last quarter alone.
  • Configured network systems according to company standards using configuration management tools such as Ansible or Chef within tight deadlines; successfully completed 20+ networking projects without any delays or errors reported thereafter.
  • Calibrated various instruments and machines used in production lines with precision accuracy which increased overall product quality by 15%.

Skills

  • Troubleshooting
  • Electronics
  • Manufacturing
  • Customer Satisfaction
  • Computer Hardware
  • Team Leadership
  • Testing
  • Windows
  • Maintenance and Repair

Education

Associate Degree in Electronics Technology
Educational Institution XYZ
Nov 2011

Certifications

Certified Appliance Repair Technician
Appliance Service Training Institute
May 2017

1. Summary / Objective

A resume summary/objective is your chance to make a great first impression on the hiring manager. In this section, you should highlight your experience as a repair technician and any certifications or qualifications that demonstrate your expertise in the field. You can also mention how you have successfully troubleshot complex technical issues, saved time/money for employers with efficient repairs, and provided excellent customer service throughout all stages of repair work.

Below are some resume summary examples:

Enthusiastic repair technician with 5+ years of experience in diagnosing, troubleshooting, and repairing a wide range of consumer electronics. Demonstrated ability to quickly identify root causes and perform repairs to the highest standards. At XYZ Company, increased customer satisfaction by 30% by providing timely solutions for complex issues. Skilled at using hand tools as well as various test equipment such as multi-meters and oscilloscopes.

Energetic repair technician with 5+ years of experience in troubleshooting and diagnosing a wide range of electronic equipment. Skilled at providing both on-site and remote technical support to customers, including installation, repair, maintenance, upgrades, and training. At XYZ Inc., improved customer satisfaction ratings by 15% through quality assurance checks. Seeking to bring expertise to ABC Company’s team as the next Repair Technician.

Accomplished repair technician with 8+ years of experience in the automotive industry. Proven record of troubleshooting and resolving complex technical issues, installing new parts/software, and performing preventive maintenance. At XYZ Automotive, handled over 200 customer requests per month with a 98% satisfaction rate. Possess strong communication skills to effectively explain repair processes to customers for their understanding.

Passionate repair technician with 10+ years of experience in the field. Skilled in diagnosing, troubleshooting and performing repairs on a variety of equipment including electronics, HVAC systems, plumbing systems and more. Seeking to join ABC Tech as a repair technician where I can utilize my knowledge and expertise to help provide superior customer service. Key accomplishments include reducing average repair time by 15%.

Determined repair technician with 5+ years of experience. Expertise in troubleshooting and repairing a variety of consumer electronics devices, including laptops, tablets, smartphones, gaming consoles and more. Successfully managed 50+ repairs per month while maintaining customer satisfaction ratings above 90%. Highly technical individual who is comfortable working on the latest technologies as well as legacy systems.

Proficient repair technician with 10+ years of experience in the electronics industry. Adept at troubleshooting and repairing a diverse range of complex technical issues while meeting strict deadlines. Seeking to leverage expertise in working on sophisticated systems to become an integral part of ABC Tech’s repair team. Previously achieved 98% customer satisfaction rating for repairs completed within 24-hour window.

Talented repair technician with 10+ years of experience troubleshooting and repairing diverse types of consumer electronics and appliances. Skilled in diagnosing problems, performing repairs quickly and correctly, educating customers on product use, and providing exceptional customer service to ensure client satisfaction. Looking for a new challenge at ABC Electronics as the next repair technician specialist.

Skilled repair technician with 8 years of experience in troubleshooting, diagnosing and repairing a wide range of electrical components. Strong attention to detail and accuracy when identifying problems as well as solving them efficiently. Looking forward to joining ABC Company where I can contribute my expertise in keeping the shop running smoothly while providing excellent customer service.

2. Experience / Employment

In the experience/employment/work history section, you should list your past roles in reverse chronological order, with the most recent one first.

When writing what you did for each role, use bullet points to make it easier for the reader to digest your information quickly. You want to provide detail and explain any quantifiable results that were achieved as a result of your work.

For example, instead of saying “Repaired computers,” you could say “Successfully repaired 30+ laptops per week using advanced diagnostic tools and troubleshooting techniques; reduced customer wait times by 50%.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Diagnosed
  • Repaired
  • Installed
  • Assembled
  • Adjusted
  • Troubleshot
  • Tested
  • Inspected
  • Replaced
  • Calibrated
  • Rebuilt
  • Programmed
  • Configured
  • Operated
  • Serviced

Other general verbs you can use are:

  • Achieved
  • Advised
  • Assessed
  • Compiled
  • Coordinated
  • Demonstrated
  • Developed
  • Expedited
  • Facilitated
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Optimized
  • Participated
  • Prepared
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Streamlined
  • Structured
  • Utilized

Below are some example bullet points:

  • Troubleshot, diagnosed and repaired over 150 mechanical, electrical and electronic components on a daily basis; successfully reduced customer service wait times by 24%.
  • Structured preventive maintenance plans for all equipment in the repair shop to maximize efficiency, resulting in lower downtime of machines by 35% during peak hours.
  • Competently conducted quality assurance tests on finished products before releasing them back to customers; achieved 95% accuracy rate with no defects found during inspections.
  • Presented detailed reports and technical documents related to each job order performed as well as monthly progress updates at supervisor meetings; improved communication flow between departments by 20%.
  • Optimized parts ordering system through effective inventory management techniques, reducing operational costs associated with replacement items by $2,000 per month.
  • Spearheaded repairs of over 500 household appliances and electronics, resulting in a 20% increase in customer satisfaction ratings.
  • Mentored junior technicians on the proper use of company tools & equipment, reducing repair time by an average of 5 hours per week.
  • Revised standard operating procedures for diagnosing and repairing technical issues more efficiently; improved response time to customers’ complaints by 33%.
  • Developed custom-made solutions to troubleshoot complex problems with minimal downtime; reduced number of callbacks due to incomplete repairs by 40%.
  • Successfully completed advanced training courses related to wiring diagrams, circuitry analysis, system optimization and other relevant topics within 6 months’ period.
  • Participated in the repair and maintenance of electronics, home appliances and other equipment for up to 50 customers a week; reduced downtime by 18% through careful diagnosis.
  • Prepared detailed cost estimates for parts replacement, labor costs and service fees prior to repairs; saved clients over $5,000 in the last quarter alone.
  • Achieved 95% success rate when performing complex fixes on phones, laptops & gaming consoles within 30 minutes or less per unit.
  • Reliably tested all repaired products using specialized diagnostic tools before returning them to customers with zero defects reported since joining 6 months ago.
  • Repaired 125+ items each month without fail while adhering strictly to safety guidelines at all times during work hours.
  • Diagnosed and repaired over 500 pieces of equipment, including computers and mobile devices, reducing customer downtime by 30%.
  • Tested and evaluated components for functionality using specialized diagnostic tools; identified defects in a timely manner with an accuracy rate of 90% or higher.
  • Coordinated repairs with team members to ensure completion within 24 hours from initial diagnosis; increased customer satisfaction scores by 20%.
  • Actively researched new techniques/tools for troubleshooting complex issues and proactively introduced them into the repair process, resulting in a 45% reduction in average repair time per unit.
  • Introduced innovative training methods to mentor junior technicians on advanced maintenance activities such as software installation & hardware replacements; successfully trained 10+ employees across 2 years period.
  • Streamlined repair operations, reducing operational costs by 10% and increasing repair efficiency by 20%.
  • Replaced malfunctioning parts on a range of equipment including cars, motorcycles, boats and other vehicles; completed 200+ repairs in the last quarter.
  • Formulated effective maintenance plans for each vehicle type to ensure they were kept in optimal condition; reduced breakdowns & servicing requirements by 25%.
  • Advised customers on preventive measures to keep their vehicles running efficiently as well as how regularly scheduled maintenance would help prolong the lifespan of their machines; generated an additional $5K revenue from service recommendations alone over 3 months period.
  • Independently diagnosed and repaired varying types of issues related to engines, brakes, air conditioning systems etc., leading to successful resolution within allotted timeframes 95% of the time or less with no customer complaints received during that period.
  • Programmed over 50 computers and servers per month to solve complex software issues, significantly increasing operational efficiency by 25%.
  • Inspected and tested a variety of electronic equipment including phones, tablets, printers & scanners for malfunctions; completed repairs within two hours on average with success rate of 97%.
  • Reduced customer waiting times from 1 hour to 15 minutes when resolving technical problems through efficient troubleshooting techniques involving the use of specialized tools.
  • Reorganized entire inventory system for over 3,000 parts and components across 6 warehouses in order to streamline operations and save $5,000 in labor costs annually.
  • Substantially improved repair quality assurance standards by performing detailed follow-up inspections on all fixed items before releasing them back into circulation; increased consumer satisfaction ratings by 10% as a result.
  • Rebuilt and repaired over 200 machines and systems, reducing downtime by an average of 15 hours per month.
  • Expedited repairs on malfunctioning equipment to reduce customer wait times by 25%; received several commendations from customers for exemplary service and quality workmanship.
  • Consistently maintained a 95% success rate in identifying technical issues quickly, while managing repair jobs with minimal supervision or guidance; overall efficiency of maintenance team increased by 10%.
  • Compiled detailed reports after completing each job including parts used, time taken and any other relevant information; enabled accurate tracking of progress across all repair operations as well as stock ordering/management decisions based on data collected over time.
  • Adjusted factory settings to ensure optimal performance levels were achieved for various industrial machinery components such as motors, sensors & actuators; improved production output yields by 5%.
  • Serviced over 500 appliances and electronic equipment, including TVs, smartphones, air conditioners and refrigerators – reducing customer complaints by 25%.
  • Assembled components to repair damaged products in a timely manner; replaced defective parts on over 200 devices with 95% accuracy for the past year.
  • Meticulously inspected all units after repairs were completed to ensure optimal performance of machines prior to delivery back to customers; reduced number of follow-up visits due to unsatisfactory service by 30%.
  • Assessed customer needs based on product usage & technical specifications when recommending spare part replacements or upgrades; helped generate $7000+ worth of additional sales per quarter from repeat clientele alone.
  • Improved overall efficiency and productivity at the repair center through redesigning workshop layouts & developing new maintenance protocols which cut down labor time by 2 hours daily on average.

3. Skills

Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may require the technician to be proficient in repairing refrigerators while Organization XYZ may need them to have experience with washing machines.

Therefore, you want to tailor the skills section of your resume for each job that you are applying for. This is because a large number of employers use applicant tracking systems these days which scan resumes for certain keywords before passing them on to a human.

Once listed here, it would also be beneficial if you elaborate on some of those skills in other areas such as the summary or experience sections.

Below is a list of common skills & terms:

  • Computer Hardware
  • Computer Repair
  • Continuous Improvement
  • Customer Satisfaction
  • Electronics
  • Electronics Repair
  • Engineering
  • Maintenance and Repair
  • Manufacturing
  • Networking
  • Process Improvement
  • Software Installation
  • Soldering
  • Team Leadership
  • Teamwork
  • Technical Support
  • Testing
  • Time Management
  • Troubleshooting
  • Windows

4. Education

Adding an education section to your resume is a personal choice. If you have recently graduated and have no experience in the repair technician field, it might be beneficial to mention your education below your resume objective. However, if you already have work experience that speaks for itself, omitting an education section altogether may be best.

If including an education section on your resume, list out courses or subjects related to the repair technician job you are applying for as well as any certifications or licenses applicable to the role.

Associate Degree in Electronics Technology
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to show potential employers that you have the necessary skills and knowledge for the job. They demonstrate your commitment to professional development, as well as highlight any specialized training or certifications that may be relevant to the role.

Including certifications in your resume can help make it stand out from other applicants and give hiring managers an idea of what qualifications you possess. Be sure to include all applicable certifications when applying for jobs so they are taken into consideration during the selection process.

Certified Appliance Repair Technician
Appliance Service Training Institute
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Della Brakus, this would be Della-Brakus-resume.pdf or Della-Brakus-resume.docx.

7. Cover Letter

Including a cover letter in your job application is an important step to take as it gives you the opportunity to introduce yourself and demonstrate why you are a good fit for the role. A cover letter should be made up of 2-4 paragraphs, separate from your resume, and provide additional details about who you are and what makes you suitable for the position.

Though not always required by employers, writing a well-crafted cover letter can make all the difference in helping set yourself apart from other applicants. It allows recruiters to gain deeper insight into who you are professionally which could help them decide if they want to bring you on board or not!

Below is an example cover letter:

Dear Odessa,

I am writing to apply for the position of Repair Technician with your company. With more than 10 years of experience in the repair and maintenance industry, I have the skills and knowledge to be a valuable asset to your team.

In my current role as Repair Technician with ABC Company, I provide repair and maintenance services for a wide range of commercial equipment. My responsibilities include diagnosing problems, performing repairs, and conducting preventative maintenance. I have successfully completed training courses in electrical safety, OSHA standards, and forklift operation. In addition, I am proficient in the use of various hand tools and power tools.

Through my previous work experiences, I have developed strong problem solving skills that enable me to troubleshoot issues quickly and efficiently. My ability to think outside the box has allowed me to develop creative solutions to complex problems on numerous occasions. In addition, I work well independently or as part of a team depending on the situation at hand.

The combination of my technical skillset along with my customer service orientation makes me confident that I would excel in this role with your company. Please do not hesitate to contact me if you should have any questions or if you would like discuss my qualifications further.

Sincerely,

Della

Repair Technician Resume Templates

Fossa
Indri
Echidna
Cormorant
Markhor
Axolotl
Numbat
Hoopoe
Lorikeet
Ocelot
Dugong
Pika
Quokka
Bonobo
Jerboa
Gharial
Saola
Rhea
Kinkajou