Release of Information Specialist Resume Guide

Skilled Release of Information (ROI) specialist with 5+ years of experience in processing and releasing patient information to internal/external customers. Responsible for ensuring accuracy, completeness, and confidentiality when handling sensitive data. At XYZ Hospital, processed an average of 500 requests per month while maintaining a 99% accuracy rate. Highly organized with excellent attention to detail and customer service skills.

Talented Release of Information (ROI) specialist with 8+ years’ experience in healthcare data management. Skilled at verifying patient information, preparing documents for release, and ensuring HIPAA compliance. Track record of processing over 500 requests per month while maintaining 100% accuracy rate. Seeking a role as an ROI Specialist at ABC Hospital to provide top-notch customer service and support the organization’s mission.

Dependable Release of Information (ROI) Specialist with 5+ years of experience in the health care industry. Adept at efficiently verifying patient records and HIPPA-compliantly releasing information to authorized parties while maintaining confidentiality. Seeking to join ABC Medical Center as a ROI specialist and help streamline their recordkeeping process by utilizing my knowledge, attention to detail, and organizational skills.

Well-rounded release of information specialist with 5+ years of experience in a healthcare setting. Skilled in processing and releasing confidential medical records to patients, physicians, insurance companies, and other entities according to HIPAA regulations. Seeking the role at ABC Medical Center where I can utilize my knowledge to ensure patient privacy is maintained while providing accurate records quickly and efficiently.

Amicable, detail-oriented Release of Information Specialist with 5+ years’ experience in the healthcare industry. Seeking to leverage expertise at XYZ Medical Center, where I successfully processed over 7500 requests for records while maintaining compliance with HIPAA and other regulations. Received several awards from ABC Healthcare System for accuracy and timeliness in processing sensitive information.

Diligent Release of Information Specialist with 5+ years of experience managing the release and sharing of medical records. Skilled in a variety of IT systems, including EMR/EHRs, and HIPAA regulations. At XYZ Health Care System increased efficiency by 20% through process automation. Looking to contribute expertise at ABC Healthcare to ensure compliance while maintaining patient privacy and security.

Determined Release of Information Specialist with 5+ years of experience in healthcare. Proven track record of efficiently managing and accurately releasing confidential patient information while adhering to HIPAA and other regulations. Seeking a role at ABC Health System where I can leverage my knowledge, skills, and expertise to ensure the secure release of protected health information requests.

Committed Release of Information Specialist with 5+ years in the healthcare field. Adept at managing and releasing medical records, utilizing knowledge of HIPAA regulations to protect patient information. At XYZ Hospital, improved efficiency by streamlining processes for retrieving patient data from EMR systems while maintaining compliance with all laws and regulations.

• Streamlined the release of information process by automating over 40% of requests, resulting in a 25% decrease in response times.
• Processed up to 200 detailed and confidential medical records daily for patients and insurance companies; consistently met deadlines with zero errors.
• Disclosed sensitive patient data accurately and securely according to HIPAA regulations, protecting the privacy of 500+ customers per month; reduced risk exposures by 20%.
• Meticulously reviewed all incoming requests for authorization prior to releasing patient files, ensuring that all documents had valid signatures from both parties before providing access or copies as required.
• Retrieved archived medical files quickly upon request using established filing systems; able to locate requested records within 10 minutes on average each time.

• Reduced processing time of release of information requests by 40% through effective tracking and maintenance of records.
• Monitored compliance with HIPAA guidelines, state and federal laws when releasing confidential patient documentation; successfully processed over 500 requests per month without any errors or omissions.
• Prepared letters, certificates, transcripts and other documents in accordance with legal requirements for the release of information; maintained accuracy and confidentiality at all times while working on these tasks.
• Thoroughly researched medical records to ensure that only relevant data was released as requested by authorized personnel; created a comprehensive database to store retrieved files securely for future reference purposes.
• Represented the organization professionally during meetings & conferences related to the disclosure of health care records; provided expert advice on matters pertaining to ROI policies & procedures whenever needed.

• Reorganized and streamlined the filing system of medical records, resulting in an improved efficiency rate that reduced document retrieval time by 50%.
• Documented and tracked all requests for patient information for compliance with HIPPA regulations; managed over 500+ case files per day.
• Filed more than 20,000 documents into the electronic health record (EHR) database accurately within a three-month period, reducing paper clutter by 70%.
• Substantially increased customer satisfaction ratings from 78% to 95%, following implementation of new release of information policies and procedures.
• Demonstrated expertise in using various software programs such as Microsoft Office Suite & EHR systems to retrieve patient data quickly and efficiently when responding to inquiries or filling out forms on behalf of patients or their representatives.

• Spearheaded the release of 80,000+ confidential medical records and documents to authorized parties within an average turnaround time of 3 business days, resulting in a 10% increase in customer satisfaction ratings.
• Expedited the review process for over 20 requests per day by troubleshooting complex authorization issues and utilizing software solutions; leading to a 35% reduction in processing times.
• Revised company policies related to information security protocols and access controls, ensuring compliance with all HIPAA regulations while protecting patient confidentiality at all times.
• Participated actively in weekly team meetings to discuss new procedures for handling sensitive data & report any discrepancies or errors encountered during document reviews; reduced errors from 7% down to 2%.
• Consistently exceeded customer expectations when responding promptly (within 24 hours) via phone calls/emails and providing detailed explanations on request status updates throughout the process cycle, leading to improved client relationship management efforts overall.

• Competently responded to over 500 requests for medical records release, while verifying patient identity and ensuring all HIPAA regulations were followed.
• Updated the existing filing system by digitizing an estimated 10,000 paper documents per month; resulting in a 75% reduction of document retrieval time.
• Utilized specialized software to accurately process up to 120 requests daily, securely releasing information as required within 2-4 business days or less from receipt of request form(s).
• Compiled 24 monthly reports on overall department performance metrics such as incoming/outgoing mail volume and turnaround times at 95% accuracy rate or higher.
• Achieved 8 successful audits with 0 issues reported regarding customer service practices related to the Release of Information protocols during tenure in role.

• Improved accuracy of patient information release requests by 40% through comprehensive review and validation of medical records.
• Formulated efficient policies and procedures for releasing confidential health information in compliance with HIPAA regulations; reduced processing time from 7 days to 4 days on average.
• Assessed over 500 patient data requests per month, ensuring that all documents were released in the most accurate manner possible while maintaining the highest level of confidentiality standards at all times.
• Proficiently managed daily workflow within tight deadlines, routinely handling up to 3x more work than expected without sacrificing accuracy or quality control levels; improved process efficiency by 20%.
• Researched state-level laws regarding access to public records & disclosure requirements for sensitive healthcare information, keeping abreast of any changes related to mandated privacy protocols & regulatory updates as they arose.

• Developed and implemented a new release of information process that reduced the average turnaround time from 8 days to 4, thereby increasing customer satisfaction by 20%.
• Resourcefully retrieved and accurately processed over 500 medical records requests daily with 100% accuracy rate.
• Presented staff training sessions on HIPAA compliance for newly hired personnel; coached 10+ individuals in adhering to regulatory standards when releasing confidential patient data.
• Coordinated with physicians, nurses and other healthcare providers to ensure timely delivery of requested documents while ensuring complete privacy safeguards were maintained at all times.
• Facilitated secure document transfers between external parties such as insurance companies or attorney offices using encrypted email systems; completed approximately 1500 transmissions per month without any breaches or delays in processing timeframes.

Bachelor’s Degree in Health Information Management
Educational Institution XYZ
Nov 2011

Certified Release of Information Specialist (CRIS)
AHIMA
May 2017