Real Estate Administrative Assistant Resume Guide

Real estate administrative assistants provide support to real estate offices, agents and brokers. They are responsible for a variety of tasks, such as answering phones, scheduling appointments and maintaining client databases. Additionally, they may handle marketing materials or help with closing processes.

You have the skills to be a great administrative assistant in any real estate office, but employers don’t know who you are yet. To let them see how talented and experienced you are, create an outstanding resume that will make them take notice.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Real Estate Administrative Assistant Resume

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Real Estate Administrative Assistant Resume Sample

Jaclyn Jenkins
Real Estate Administrative Assistant

[email protected]
029-364-8105
linkedin.com/in/jaclyn-jenkins

Summary

Dependable real estate administrative assistant with 5+ years of experience providing exceptional customer service and managing day-to-day operations for busy real estate offices. Seeking to join ABC Realty as a full-time Admin Assistant where I can utilize my organizational skills, knowledge of industry best practices, and passion for helping others succeed. Key accomplishments include improving office efficiency by 23%, resulting in faster turnaround times on client requests.

Experience

Real Estate Administrative Assistant, Employer A
Augusta, Jan 2018 – Present

Recorded and tracked all incoming and outgoing contracts for real estate transactions, ensuring accuracy of data; reduced paperwork errors by 30%.
Facilitated smooth communication between clients and agents with accurate information to ensure timely completion of sales agreements.
Competently managed the filing system in accordance with applicable state laws while also updating client records as required; increased customer satisfaction ratings by 40%.
Introduced new policies and procedures to streamline administrative functions such as scheduling open houses, responding to inquiries, preparing documents etc.; shortened turnaround time on tasks by 25% on average across all departments.
Streamlined accounting processes associated with property transfers through automated systems including QuickBooks Pro & Microsoft Dynamics CRM; achieved 95% accuracy rate when reconciling financial statements each quarter.

Real Estate Administrative Assistant, Employer B
Birmingham, Mar 2012 – Dec 2017

Updated and maintained real estate databases, ensuring accuracy and completeness of records; reduced data entry errors by 45%.
Researched and evaluated potential property acquisitions to identify the best investments for clients; generated over $200,000 in revenue from successful deals.
Monitored market trends on a daily basis to provide accurate information about prices, local economies, legal requirements and other factors related to buying or selling properties.
Accurately prepared contracts & documents such as deeds of trust, leases & options with attention to detail; improved customer satisfaction scores by 22% within 6 months of employment.
Spearheaded implementation projects that automated routine administrative tasks through software solutions resulting in an 8-hour reduction in weekly workloads for staff members.

Skills

Property Management
Client Relations
Contract Negotiation
Financial Analysis
Lease Administration
Database Management
Regulatory Compliance
Scheduling
Office Administration

Education

Associate Degree in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Real Estate Administrative Assistant Certification
National Association of Realtors
May 2017

1. Summary / Objective

A resume summary for a real estate administrative assistant should demonstrate your ability to efficiently manage multiple tasks, prioritize work assignments and provide excellent customer service. Include any relevant certifications or qualifications you have obtained, such as an industry-recognized license or diploma in office administration. You could also mention the number of years’ experience you have working in the field and how this has helped hone your organizational skills and knowledge of real estate laws.

Below are some resume summary examples:

Amicable and detail-oriented real estate administrative assistant with 5+ years of experience in a fast-paced, high-volume work environment. Demonstrated success providing support to agents and brokers while ensuring accuracy, data integrity, and compliance with all regulations. Seeking to leverage my expertise as part of ABC Real Estate’s dynamic team. Key achievements include managing over 500 transactions for the past two years without any errors or delays.

Proficient real estate administrative assistant with 5+ years of experience providing exceptional customer service and office support. Seeking to join ABC Realty in order to utilize my expertise in data entry, calendar scheduling, file organization, and client communications. As a key member of the team at XYZ Real Estate Agency, I improved workflow efficiency by 20% while maintaining an excellent record for accuracy and timeliness.

Driven and organized real estate administrative assistant with 5+ years of experience in the industry. Experienced in handling customer inquiries, scheduling property viewings and conducting market research. At XYZ Inc., managed a portfolio of 150 properties while effectively communicating with agents and owners to ensure timely completion of all tasks. Adept at multitasking and working under pressure to meet deadlines on time.

Enthusiastic real estate administrative assistant with 5+ years of experience in providing comprehensive support to real estate agents. Skilled at managing online marketing campaigns, preparing contracts and documents, maintaining records, and coordinating client meetings. At XYZ Realty Group, successfully closed 56 transactions totaling $9M in sales volume within a single year—an increase of 20% from the previous year.

Detail-oriented administrative assistant with 5+ years of experience providing administrative support for a real estate company. Experienced in managing customer inquiries, scheduling appointments, and completing paperwork efficiently and accurately. Seeking to leverage proven organizational skills at ABC Real Estate to ensure smooth operations on behalf of clients while increasing efficiency within the department.

Diligent and organized real estate administrative assistant with 5+ years of experience in supporting a variety of real estate professionals. Highly experienced in managing and maintaining multiple complex databases, coordinating office activities, scheduling appointments, and organizing client files. At XYZ Realty Group achieved an average sales increase of 15% within six months through efficient data management.

Reliable real estate administrative assistant with 5+ years of experience in property management and customer service. Skilled at managing multiple projects, organizing paperwork, and handling communication between clients. Proven track record of assisting realtors to achieve their goals by providing efficient support services. At XYZ, created a system for tracking contracts that improved accuracy by 15%.

Hard-working real estate administrative assistant with 3+ years of experience providing high-level support to busy real estate agents. Seeking a role at ABC Realty, where I can utilize my expertise in customer service and organizational abilities to assist the team efficiently. At XYZ Real Estate, contributed significantly to reducing paperwork backlogs by 57%.

2. Experience / Employment

The employment (or experience) section is where you talk about your work history. This should be written in reverse chronological order, meaning the most recent job is listed first.

When writing this section, stick to bullet points primarily; doing so makes it easier for the reader to take in what you want to say quickly. When describing what tasks or responsibilities you had at each role, provide detail and explain any quantifiable results that were achieved as a result of your efforts.

For example, instead of saying “Assisted with administrative duties,” you could say, “Organized client files and documents into an electronic database system which resulted in improved efficiency across multiple departments.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Coordinated
Scheduled
Processed
Monitored
Assisted
Prepared
Organized
Researched
Analyzed
Recorded
Updated
Managed
Generated
Communicated
Negotiated

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Participated in up to 8 real estate transactions per month, ensuring all paperwork was accurately completed and filed in a timely manner.
Utilized the MLS system to assist agents with listing properties, generating accurate market analyses and researching comparable sales; increased operational efficiency by 40%.
Negotiated contracts between buyers & sellers for residential property deals worth over $4 million annually, leveraging customer service skills to resolve conflicts quickly & effectively.
Prepared detailed reports on monthly housing trends including supply/demand ratios and median home prices; reduced data collection time from 2 days down to 6 hours weekly through automation techniques.
Consistently exceeded customer expectations when providing administrative support services such as scheduling appointments, responding promptly to inquiries and keeping records organized & up-to-date at all times.

Communicated with clients, agents, lenders and title companies to ensure that all property transactions were handled in a timely manner; reduced document processing times by 40%.
Reduced paperwork errors and miscommunications between parties by 30% through the maintenance of organized filing systems for real estate documents.
Optimized administrative processes with new procedures to improve efficiency within the office; increased productivity levels by 35%.
Proficiently managed online marketing campaigns for listings using various digital platforms including social media sites and email listservs.
Structured process flows and protocols for internal workflow, streamlining operations across departments while maintaining compliance standards at all times.

Scheduled and coordinated over 50 complex real estate transactions each month, ensuring that all deadlines were met and paperwork was received in a timely manner.
Revised and updated the filing system to ensure accuracy of client files; reduced errors by 35%.
Processed payments for clients quickly and efficiently, resulting in an increase of customer satisfaction ratings from 75% to 90%.
Organized incoming emails into relevant folders according to property type; facilitated quicker response times by 25%.
Effectively communicated with brokers on behalf of customers regarding new listings, open houses, renewals etc.; increased customer engagement rate among existing clients by 10%.

Advised clients on real estate procedures and paperwork, ensuring that all documents were accurately completed with 100% accuracy.
Coordinated appointments between agents and clients for viewings of properties; handled over 200 calls a week to book visits and track progressions.
Represented the company at local real estate fairs, providing vital information to prospective buyers while successfully boosting interest in property listings by 30%.
Managed administrative tasks such as filing, scanning documents, preparing contracts/lease agreements & handling payments; reduced backlog of paper-based files by 50%.
Successfully administered office operations including supplies ordering/inventory management & maintaining accurate records for financial tracking purposes; saved $2K in operational costs within 6 months of employment.

Formulated and implemented efficient strategies for streamlining administrative processes, resulting in a 30% reduction of paperwork backlogs.
Developed and managed all aspects of real estate contracts; secured over $10 million worth of deals within the last two years alone.
Presented monthly reports to executives summarizing key metrics such as sales data and customer feedback, driving successful business decisions with accurate insights into market trends.
Expedited complex transactions by accurately preparing documentation required for closing procedures; facilitated smooth transitions between buyers/sellers on more than 15 properties every month.
Resourcefully used various online tools & software applications to organize client information, coordinate marketing efforts and manage daily operations efficiently; increased work efficiency by 25%.

Compiled, organized and filed paperwork for over 200 real estate transactions, resulting in a 20% increase in efficiency.
Assisted agents with the preparation of contracts, disclosures and other legal documents; successfully closed 50+ deals last year.
Reorganized filing system to maximize office space usage by 40%; maintained accurate records while ensuring compliance with all applicable laws & regulations.
Mentored new administrative assistants on best practices related to data entry accuracy and customer service skills; trained 3 employees within 6 months of joining team.
Thoroughly reviewed offers and counteroffers as well as tenant leases before submitting them back to clients or landlords for approval; achieved 100% accuracy rate every quarter since starting role 2 years ago.

Assessed renewal tenant applications and credit reports to determine eligibility for leasing office space; achieved an approval rate of over 90% for rental applicants.
Achieved a 50% reduction in administrative costs through streamlined processes, improved document organization & updated filing systems.
Confidently managed all incoming inquiries from landlords and tenants regarding property listings, leases & other relevant documents; directed calls to the appropriate personnel as needed.
Improved customer satisfaction by providing prompt responses to their questions within 24 hours or less on average, resulting in a 20% increase in client retention rates during first quarter of 2020 compared with the previous year’s figures.
Demonstrated exceptional organizational skills when organizing maintenance appointments, scheduling inspections and creating detailed financial statements related to rental properties; reduced paperwork errors by 15%.

3. Skills

Two organizations that have advertised for a position with the same title may be searching for individuals whose skills are quite different. For instance, one may be looking for someone with a strong background in customer service, while the other might require proficiency in Microsoft Office Suite.

Therefore, it is important to tailor the skills section of your resume to each job you are applying for. This will help ensure that your application passes through any applicant tracking system (ATS) used by employers – these computer programs scan resumes for certain keywords before passing them on to human recruiters.

In addition, make sure to elaborate on your most relevant skills and qualifications throughout the rest of your resume; this can include discussing them further in either the summary or experience sections.

Below is a list of common skills & terms:

Client Relations
Contract Negotiation
Database Management
Document Preparation
Financial Analysis
Lease Administration
Office Administration
Property Management
Regulatory Compliance
Scheduling

4. Education

Including an education section on your resume will depend on how far along you are in your career. If you just graduated and have no prior work experience, mention your education below the resume objective. However, if you have plenty of relevant administrative assistant experience to showcase, it might be better to omit an education section altogether.

If including a section for educational background is necessary or desired, try mentioning courses and subjects that would be applicable to the real estate administrative assistant role you are applying for.

Associate Degree in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your knowledge and proficiency in a certain field. Employers will be impressed by seeing that you have taken the time and effort to gain certifications, as it shows dedication and commitment.

Including any relevant certifications on your resume can help you stand out from other applicants who may not possess such qualifications. Be sure to list all of the certifications that are related to the job for which you are applying so employers know exactly what skillset you bring with you.

Real Estate Administrative Assistant Certification
National Association of Realtors
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Jaclyn Jenkins, this would be Jaclyn-Jenkins-resume.pdf or Jaclyn-Jenkins-resume.docx.

7. Cover Letter

Including a cover letter with your job application is a great way to make yourself stand out from the competition. It’s typically made up of 2 to 4 paragraphs and provides more detail about who you are, what skills and experience you have that makes you an ideal candidate for the role, as well as why you’re interested in it.

A cover letter isn’t always required but writing one can be beneficial if done correctly. Not only does it give recruiters better insights into who you are but also allows them to get a sense of your personality and enthusiasm for the position.

Below is an example cover letter:

Dear Paige,

I am writing to apply for the Real Estate Administrative Assistant position at your company. I have a strong interest in this role as it would allow me to utilize my administrative skills in support of a successful real estate team.

I currently work as an administrative assistant at [company name], where I provide general office support, including managing calendars, scheduling appointments, and handling customer inquiries. I am also responsible for preparing marketing materials and maintaining the real estate database. My experience has taught me how to juggle multiple tasks simultaneously and remain calm under pressure.

In addition to my administrative experience, I have taken several courses in real estate law and principles that have given me a strong foundation in the industry. I am confident that I can be an asset to your team and contribute to your success.

I would welcome the opportunity to discuss my qualifications with you further at an interview. Thank you for your time and consideration; I look forward to hearing from you soon!

Sincerely,

Jaclyn