Performance Manager Resume Guide

Performance managers are responsible for overseeing the performance of employees within an organization. They monitor employee progress, provide feedback and advice on improvement strategies, create training programs to increase productivity, and track metrics to ensure that goals are met in a timely manner.

You know how to lead teams and get the most out of your employees. But employers don’t understand what you bring to the table yet. To show them, you must craft a resume that captures their attention and highlights your achievements in performance management.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Performance Manager Resume Sample

Petra Kuvalis
Performance Manager

[email protected]
456-481-2680
linkedin.com/in/petra-kuvalis

Summary

Proficient performance manager with 5+ years of experience in developing and implementing performance management systems. Successfully improved employee engagement by 35% at XYZ Corporation through effective training programs, goal alignment, and feedback mechanisms. Proven track record of designing comprehensive success frameworks that have resulted in increased productivity across multiple departments. Experienced in leveraging data to identify areas for improvement and develop actionable plans accordingly.

Experience

Performance Manager, Employer A
Knoxville, Jan 2018 – Present

Formulated and implemented performance management strategies, resulting in a 10% increase in individual team member productivity.
Streamlined workflow processes to reduce administrative overhead by 20%, allowing for more time to be spent on training and development activities.
Accurately monitored employee progress using various metrics such as attendance records, project deadlines, customer feedback scores; identified strengths/weaknesses of each team member for targeted improvement initiatives.
Reduced staff turnover rate from 8% to 4% through effective communication with employees regarding their performance targets and providing ongoing support & guidance when needed.
Structured weekly one-on-one coaching sessions with direct reports to review successes & challenges while helping them reach their professional goals within the organization.

Performance Manager, Employer B
Memphis, Mar 2012 – Dec 2017

Mentored 10+ team members in performance management strategies and techniques, resulting in a 20% increase in overall productivity.
Diligently monitored employee performance metrics and identified areas of improvement; successfully reduced absenteeism by 25%.
Presented monthly progress reports to executive leadership teams, outlining successful measures taken as well as upcoming challenges faced by the organization.
Utilized data-driven insights to develop tailored training plans for individual employees and oversaw implementation efforts that improved job satisfaction scores by 15%.
Prepared detailed workflows to monitor employee engagement levels throughout the year which resulted in an average 10% reduction of time spent on recurring tasks across departments annually.

Skills

Team Leadership
Customer Satisfaction
Account Management
Change Management
Performance Management
Coaching
Operations Management
Customer Retention
Process Improvement

Education

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Performance Management Professional
International Association for Performance Improvement
May 2017

1. Summary / Objective

Your resume summary should be a concise and compelling snapshot of your professional experience, qualifications, and accomplishments. As a performance manager, you should focus on the skills that make you an ideal candidate for the role such as project management expertise, ability to motivate teams to meet deadlines or exceed goals, problem-solving abilities in high-pressure situations etc.

This summary should also highlight any certifications or awards related to performance management that demonstrate your commitment to excellence in this field.

Below are some resume summary examples:

Talented performance manager with 8+ years of experience in building, leading and coaching high-performance teams. Proven record of driving continuous improvement initiatives to increase employee engagement and overall team productivity. At XYZ Corp., developed a comprehensive performance management system that resulted in improved customer satisfaction ratings by 25%. Skilled at creating an environment that encourages open communication and collaboration between stakeholders for maximum results.

Determined and results-driven performance manager with 8+ years of experience managing teams. At XYZ, successfully managed 50 employees in the sales team by developing strategies to increase productivity and efficiency. Achieved a 20% increase in revenue through effective coaching and training initiatives while maintaining high levels of employee engagement. Proven ability to identify areas for improvement, develop solutions, and track progress towards goals.

Professional performance manager with 6+ years of experience driving improvement in operational efficiency, customer service and team morale. Skilled at developing effective strategies to increase productivity and create a positive work environment. Seeking to join ABC Corporation as the next Performance Manager and use my expertise in change management, process optimization and problem-solving techniques to drive successful outcomes for the organization.

Well-rounded performance manager with 8+ years of experience in developing and driving performance management solutions to improve organizational effectiveness. Skilled at analyzing data, identifying improvement opportunities, and creating strategic plans for achieving desired outcomes. Seeking to join ABC Corp as a Performance Manager to use proven leadership techniques that will help the organization reach its business objectives.

Skilled performance manager with 5+ years of experience managing teams to meet and exceed organizational goals. At XYZ, increased team efficiency by 25% while reducing budget costs by $450K per annum. Adept at developing successful strategies for talent management, assessing employee performance, and motivating staff to attain peak results. Experienced in overseeing the implementation of multiple projects simultaneously.

Passionate and driven performance manager with 8+ years of experience in leading high-performing teams. Experienced in developing strategies to improve employee engagement, customer satisfaction, and overall company performance. At XYZ Corp., led a team of 15 sales representatives that achieved over $2M in revenue growth within 1 year. Seeking to apply my skills at ABC Inc., as the new Performance Manager.

Energetic and experienced performance manager with a track record of success in developing and implementing strategies to improve employee engagement, productivity, and overall organizational efficiency. 8+ years leading teams in fast-paced corporate environments at ABC Corporation. Strengths include the ability to identify and drive change initiatives through effective communication and problem solving.

Enthusiastic performance manager experienced in developing and implementing strategies to achieve organizational goals. Proven record of success in leading teams, managing complex programs, and driving employee engagement through innovative initiatives. Seeking an opportunity at ABC Company to leverage 8+ years of experience for building high-performing teams that deliver results with consistency.

2. Experience / Employment

The work history/experience section should be written in reverse chronological order, with your most recent job listed first. Use bullet points to list out what you did and the results obtained.

For example, instead of saying “Managed performance,” you could say, “Developed a comprehensive employee performance management system that resulted in an 8% increase in overall productivity within 3 months.”

Be sure to provide detail on how you achieved the results mentioned; this will help demonstrate your skills and abilities as a Performance Manager.

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Improved performance metrics by 10% and increased individual productivity of team members by 20%, resulting in a total revenue growth of $5,000.
Developed comprehensive training plans for new hires, ensuring smooth onboarding processes and reducing time-to-performance from 8 to 4 weeks.
Advised leadership on effective strategies for boosting morale among team members through positive reinforcement techniques; reduced employee turnover rate by 25%.
Successfully managed the delivery of 100+ projects within budget and timelines; saved an estimated $15,000 with cost optimization initiatives over 12 months period.
Demonstrated excellent problem-solving skills when resolving conflicts between employees or departments quickly, leading to improved collaboration across teams.

Spearheaded the planning and execution of over 50 performances annually, resulting in a 20% increase in ticket sales.
Optimized performance schedules to maximize efficiency by reducing rehearsal time by 15 hours per month while still delivering high quality results.
Coordinated with performers, stage crew, lighting technicians and music directors to ensure timely delivery of all projects within budget constraints; achieved an average cost savings of $8,000 per quarter on production costs.
Reorganized current processes for coordinating auditions and scheduling rehearsals which resulted in improved workflow effectiveness across departments and a 25% decrease in headcount needs for administrative personnel overseeing those tasks.
Consistently met or exceeded deadlines set forth by clients while managing up to 10 simultaneous productions at any given time without compromising quality standards.

Expedited the development and implementation of performance management processes, resulting in a 25% increase in overall productivity.
Participated in employee assessment reviews to assess individual and team performance; identified areas for improvement that resulted in improved customer satisfaction ratings by 10%.
Competently developed monthly performance reports to track progress against goals, monitored staff competency levels and provided feedback on their professional growth.
Revised existing job descriptions according to company needs while also creating new ones where required; updated all information within the HR systems accurately with zero errors reported over 2 years.
Compiled data from various sources including surveys, interviews & observation logs into comprehensive analysis reports which were used as a basis for developing action plans for process improvements across departments.

Introduced a new performance management system that improved employee engagement by 20%, reduced turnover rate by 10% and increased productivity levels by 15%.
Facilitated regular workshops to help employees understand the goals of each project, assess individual performances and provide feedback for improvement opportunities.
Assessed team members’ work against key objectives on a quarterly basis; coached them where needed to ensure they met pre-set targets ahead of deadlines.
Represented the organization in various networking events across the region, resulting in successful collaborations with 3 major industry players within 6 months.
Reliably managed all administrative duties associated with performance evaluations such as scheduling meetings, logging data and preparing reports; this allowed senior managers more time to focus on strategic initiatives instead.

3. Skills

Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may require experience in performance management software, while Organization XYZ might be looking for someone with expertise in employee engagement.

Therefore, it is essential to tailor the skills section of your resume to each job you are applying for. This will enable employers using applicant tracking systems (computer programs that scan resumes) to pick up on the relevant keywords and pass your application onto a human recruiter.

You can further elaborate on these skills by discussing them more fully in other areas of your resume; such as the summary or work experience sections.

Below is a list of common skills & terms:

Account Management
Advertising
Analysis
Automobile
Automotive
Automotive Aftermarket
B2B
Business Analysis
Business Development
Business Planning
Business Process Improvement
Business Strategy
CRM
Change Management
Coaching
Continuous Improvement
Contract Management
Customer Retention
Customer Satisfaction
Data Analysis
Dealer Management
Digital Marketing
Employee Training
Event Management
Finance
Forecasting
Marketing Communications
Online Advertising
Online Marketing
Operations Management
Performance Management
Policy
Process Improvement
Profit
Program Management
Project Planning
Public Sector
Recruiting
Risk Management
Sales Operations
Sales Process
Social Media Marketing
Social Networking
Stakeholder Management
Strategy
Team Leadership
Team Management
Teamwork
Time Management
Vehicles

4. Education

Adding an education section on your resume will depend on how far along you are in your career. If you just graduated and have little to no work experience, mention your education below your resume objective. However, if you have been working as a performance manager for many years with plenty of responsibilities to show off, omitting the education section is perfectly fine.

If an education section is included, try to list courses and subjects related to the performance management role that you are applying for.

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your knowledge and proficiency in a certain field. They show potential employers that you have taken the time and effort to gain an official qualification, which can be highly beneficial when applying for jobs.

Include any certifications relevant to the job you are applying for on your resume. This will help hiring managers understand how qualified you are for the position and give them confidence that they’re making the right decision by bringing you onboard.

Certified Performance Management Professional
International Association for Performance Improvement
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Petra Kuvalis, this would be Petra-Kuvalis-resume.pdf or Petra-Kuvalis-resume.docx.

7. Cover Letter

Including a cover letter with your job application is an excellent way to explain why you’re the perfect person for the role. This document, which should be made up of 2 to 4 paragraphs, allows you to provide additional detail about yourself that isn’t already mentioned in your resume.

Cover letters aren’t usually mandatory but they can give hiring managers more insight into who you are as a professional and help them get a better understanding of how well-suited you are for the position.

Below is an example cover letter:

Dear Margie,

I am writing to express my interest in the Performance Manager position at XYZ Company. Based on my skills in organizational development, employee relations, and training & development, I am confident I would be a valuable asset to your team.

In my current role as a human resources generalist, I have gained experience managing performance improvement initiatives across multiple departments. Through this work, I have developed a keen eye for identifying areas of opportunity and designing targeted solutions that produce tangible results. In addition, I have cultivated strong relationships with employees at all levels of the organization and am adept at handling sensitive situations with tact and diplomacy.

Furthermore, as an experienced trainer & facilitator, I am well-equipped to develop and deliver engaging learning experiences that support employees in meeting their full potential. My ability to effectively assess needs and customize programs has resulted in increased engagement and improved performance throughout the organization.

I believe my skills and experience would make me an ideal candidate for the Performance Manager position at XYZ Company. I look forward to discussing how I can contribute to your team’s success in further detail during an interview. Thank you for your time and consideration; please do not hesitate to contact me if you have any questions or need additional information about my qualifications.

Sincerely,

Petra