Legal Case Manager Resume Guide

Legal case managers work with clients to help them navigate the legal system. They provide information about the legal process and connect clients with resources, such as lawyers and social services. Legal case managers also advocate for their clients’ rights and ensure that their voices are heard in court.

You have a keen eye for detail and know the law inside out. But potential employers don’t know who you are or what you’re capable of. To get your foot in the door, you need to write a resume that outlines your skills and experience in the legal field.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Legal Case Manager Resume Sample

Brandy Murazik
Legal Case Manager

[email protected]
943-005-5547
linkedin.com/in/brandy-murazik

Summary

Seasoned legal case manager with 6+ years of experience in law firms and corporate legal departments. Proven ability to manage multiple deadlines, work independently, and provide excellent customer service. Experienced in e-discovery software (Relativity), litigation support databases (Concordance and Summation), and trial presentation software (TrialDirector). At ABC Corporation, managed 50 active cases at any given time while reducing outside counsel costs by 15%.

Experience

Legal Case Manager, Company ABC
Albuquerque, Jan 2018 – Present

Streamlined the legal case management process, reducing the average time per case by 20%.
Assessed and prioritized over 100 legal cases every week, ensuring that each one received the necessary attention and resources.
Substantially increased the success rate of appeals by 30% through careful research and analysis of relevant data.
Demonstrated excellent organizational skills in managing multiple complex legal cases simultaneously, often with tight deadlines.
Effectively communicated with clients, lawyers, witnesses and other parties involved in each case to keep them updated on progress and next steps.

Legal Case Manager, Company XYZ
New York City, Mar 2012 – Dec 2017

Filed over 500 legal cases per year and managed a caseload of 100+ active clients at any given time.
Facilitated communication between clients, witnesses, attorneys and other parties involved in the legal process.
Confidently represented clients in mediation sessions and court hearings.
Developed strong relationships with clients and provided them with support throughout their case proceedings.
Drafted motions, petitions and other legal documents for submission to the court system.

Skills

Legal Research
Case Management
Client Communication
Time Management
Organizational Skills
Writing Skills
Multitasking
Detail Oriented
Critical Thinking

Education

Bachelor of Science in Law
Educational Institution XYZ
Nov 2011

Certifications

Certified Legal Case Manager
National Association of Legal Case Managers
May 2017

1. Summary / Objective

The summary or objective at the top of your resume is like a teaser – it gives the employer an outline of who you are and why you excel as a legal case manager.

Here is where you can showcase your best qualities. For example, you could talk about the number of cases you have successfully managed, the awards you have received for your work, and how efficient and organized you are in managing complex cases.

Below are some resume summary examples:

Determined legal case manager with 3 years of experience working on civil and criminal litigation cases. Skilled in client intake, legal research, and trial preparation. Achieved a 90% success rate for all managed cases. Seeking to leverage excellent organizational skills to streamline operations as the next case manager at ABC law firm.

Professional with extensive experience in legal case management, documentation preparation, and client relations. At XYZ law firm, managed over 400 cases from start to finish while executing all administrative duties with exceptional organization and prioritization skills. Able to work well independently as well as part of a team.

Committed legal case manager with proven experience managing a high volume of complex cases from inception to completion. Track record of reducing caseload by an average of 20% per year through the development and implementation of innovative case management strategies. Seeking to leverage organizational skills and knowledge of court procedures to support the lawyers at ABC in providing quality legal services to clients.

Amicable legal case manager with 6+ years of experience in family law and civil litigation. Proven ability to manage a caseload of up to 150 active files while providing top-notch client service. Achieved positive settlements in 85% of all managed cases. Experienced in conducting client interviews, legal research, document drafting, and trial preparation.

Energetic legal case manager with a paralegal background and 5+ years of experience in law firms. Proven ability to work independently, manage multiple cases at once, and meet deadlines under pressure. Also skilled in problem-solving, collaborating with team members, and conducting research. In previous roles, managed up to 15 active cases simultaneously while providing support to two attorneys.

Driven, detail-oriented legal case manager with 4+ years of experience in law firms and corporate environments. Skilled at managing the end-to-end process for a variety of legal cases, from intake to litigation. At XYZ Corporation, managed 50+ active employment law cases at any given time while developing strong relationships with clients and vendors. Recognized as an expert on state and federal employment laws.

Detail-oriented legal case manager with over 7 years of experience in both law firms and corporate legal departments. Proven ability to manage multiple projects simultaneously while providing high-quality support to attorneys and clients. In previous roles, improved process efficiencies that resulted in a 23% reduction in departmental costs. Seeking to leverage organizational skills and knowledge of the legal landscape to become the next case manager at ABC Corporation.

Talented legal case manager with 6+ years of experience in law firms, corporate legal departments, and government agencies. Proven ability to manage multiple cases simultaneously while providing excellent customer service. Adept at using various software programs to streamline casework and improve efficiency. At XYZ Corporation, successfully managed over 200 cases per year while reducing the average case load by 15%.

Passionate legal case manager with 3+ years of experience managing and executing various stages of litigation. Experienced in conducting research, writing reports, communicating with clients, and collaborating with team members to deliver positive results. In previous roles increased win rate by 19% and lowered per-case cost by 17%.

2. Experience / Employment

In the experience section, you list your employment history in reverse chronological order. This means your most recent job is at the top of the section.

When writing about your experience, stick to bullet points. This will make it easier for the reader to understand what you did in each role. You also want to be specific when describing your duties and accomplishments.

For example, instead of saying “Managed legal cases,” you could say, “Successfully managed 50+ active legal cases at any given time while maintaining a 97% success rate.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Investigated
Researched
Analyzed
Coordinated
Negotiated
Mediated
Drafted
Filed
Served
Argued
Adjudicated
Settled
Appealed
Dismissed

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Independently managed caseload of 100+ active files, ensuring that all deadlines were met and that files were properly organized.
Expedited the resolution of cases by communicating regularly with clients, witnesses, lawyers and other parties involved.
Achieved a 97% success rate in court appearances by preparing thorough case files and collaborating closely with lawyers.
Introduced new methods for tracking case progress and managing documents, leading to a 10% increase in efficiency in the department.
Represented the firm at client meetings, mediations and conferences as required.

Spearheaded the organization and management of 100+ legal cases at any one time, ensuring that all deadlines were met and paperwork was filed correctly.
Served as the primary point of contact between clients, witnesses, lawyers and other parties involved in active cases; provided updates on case status and answered general inquiries.
Proficiently used various computer software programs to input data, generate reports and create presentations for use in court proceedings.
Argued motions during hearings and trials; negotiated settlements outside of court on behalf of clients when necessary.
Mediated disputes between parties involved in lawsuits to reach a mutually agreeable resolution without the need for further litigation.

Mentored and trained 4 new legal case managers, equipping them with the knowledge and skills needed to be successful in the role.
Coordinated and managed a caseload of 200+ active legal cases at any one time, ensuring that each case was dealt with in a timely and efficient manner.
Structured and implemented an improved system for managing court documents, which resulted in a 50% reduction in lost or misplaced files.
Consistently achieved high levels of client satisfaction by providing clear and concise updates on the progress of their cases, frequently going above and beyond to ensure their needs were met.

Optimized the workflow in the legal department of a busy law firm, which resulted in a 10% increase in productivity.
Reorganized and streamlined the case management system, which reduced the average time spent on each case by 15%.
Accurately maintained all records and files related to ongoing cases, ensuring that lawyers always had access to the latest information.
Participated in weekly meetings with clients to update them on the status of their cases and answer any questions they may have had.
Revised and updated standard operating procedures for the legal department, which improved efficiency and communications between departments within the firm.

Compiled and managed all case files, legal documents and correspondence for 12 attorneys, reducing the risk of important items being misplaced by 60%.
Researched and analyzed complex legal data to support attorneys in preparing for trials, hearings and other court proceedings; helped win 3.5 out of 5 cases.
Improved communication between attorneys and clients by keeping them updated on deadlines, next steps and potential outcomes of their cases; increased customer satisfaction rating by 17%.
Resourcefully resolved conflicts between opposing parties through mediation when necessary; averted 2 lawsuits from going to trial.

Advised clients on their legal rights and obligations, as well as the likely outcomes of their cases, helping them to make informed decisions about whether or not to proceed with litigation.
Settled over 80% of cases through mediation and negotiation, saving clients significant time and expense by avoiding trial.
Competently managed all aspects of case preparation and discovery, including document production and review, witness interviews and expert consultations.
Investigated potential claims thoroughly before deciding whether or not to take them on, ensuring that only meritorious cases were pursued.
Analyzed evidence and developed strategic arguments in order to achieve the best possible outcome for each client.

3. Skills

Job skills will differ from employer to employer – this can be ascertained by reviewing the job posting. One company may require experience in handling personal injury cases, while another may focus on medical malpractice suits. Therefore, you’ll want to tailor the skills section of your resume to fit each job that you apply for.

This is vital because many employers nowadays use applicant tracking systems during their hiring process; these computer programs scan resumes for pre-determined characteristics (such as specific keywords) before passing them along to a human reviewer.

Once listed here, you should also discuss your skill set in more detail elsewhere in your resume.

Below is a list of common skills & terms:

Case Management
Client Communication
Critical Thinking
Detail Oriented
Legal Research
Multitasking
Organizational Skills
Problem Solving
Time Management
Writing Skills

4. Education

Including an education section on your resume will depend on how far along you are in your career. If you just graduated and have no work experience, your education should be mentioned below your resume objective. However, if you have significant work experience that you want to showcase, omitting the education section is perfectly fine.

If an education section is included, mention courses related to the legal case manager role you are applying for. Examples include “Courses focused on civil procedure, discovery practice and deposition-taking.”

Bachelor of Science in Law
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications demonstrate to potential employers that you have taken the time and effort to stay up-to-date in your field. They also show that you are willing to put in extra work to improve your skills.

If you have any relevant certifications, be sure to include them in this section of your resume so that hiring managers can see them right away.

Certified Legal Case Manager
National Association of Legal Case Managers
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Brandy Murazik, this would be Brandy-Murazik-resume.pdf or Brandy-Murazik-resume.docx.

7. Cover Letter

A cover letter is a document that is separate from your resume and usually consists of 2 to 4 paragraphs. The main purpose of a cover letter is to provide more information about yourself, your qualifications, and why you would be a good fit for the role you are applying for.

In most cases, a cover letter is not required when applying for a job. However, writing one can give you an advantage over other candidates as it allows you to introduce yourself and sell your skills in a way that may not be possible with just a resume.

Below is an example cover letter:

Dear Marge,

I am writing to apply for the legal case manager position at [law firm name]. With more than 10 years of experience in the legal field, I have a deep understanding of the inner workings of a law firm and how to keep cases organized and running smoothly. In my current role as a paralegal at [company name], I manage a caseload of more than 50 active litigation files. I am confident I can bring my knowledge and experience to your firm and contribute to your team’s success.

As a legal case manager, one of my primary responsibilities is maintaining communication between clients, attorneys, witnesses, experts, and other parties involved in each case. I excel at keeping all parties updated on the status of their cases while maintaining strict confidentiality. Additionally, I have experience drafting various legal documents such as motions, briefs, discovery requests, depositions notices, subpoenas, and settlement agreements.

In addition to my strong organizational skills and attention to detail, I also have excellent time management skills, allowing me to prioritize tasks and meet deadlines even when working on multiple cases simultaneously. My ability to work well under pressure has been praised by both clients and attorneys alike.

If given the opportunity, I would be proud to put my skills and experience to work for you as your next legal case manager. Thank you for your consideration; I look forward to hearing from you soon.

Sincerely,

[Your name]