Human Resources Administrator Resume Guide
Human resources administrators are responsible for a wide range of functions within an organization. They may be involved in recruiting, hiring, and training employees; administering employee benefits; and creating and enforcing company policies. In larger organizations, human resources departments may also be responsible for payroll and employee relations.
You know all there is to know about HR policies and procedures. You’re the go-to person in your current company for any employee queries. But other businesses don’t yet know of your skills and experience. To make them aware, you must write a top-notch resume.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Human Resources Administrator Resume Sample
Lesly Schmeler
Human Resources Administrator
[email protected]
434-349-8690
linkedin.com/in/lesly-schmeler
Summary
Driven and detail-oriented human resources administrator with experience in benefits administration, payroll processing, and employee relations. Skilled at developing creative solutions to complex problems while maintaining a high level of professionalism. Committed to fostering a positive work environment that promotes the company’s core values and encourages employees to reach their full potential.
Experience
Human Resources Administrator, Company ABC
Louisville, Jan 2018 – Present
- Structured and reorganized the human resources department, resulting in a more efficient workflow and reduced processing time for employee requests by 20%.
- Compiled and updated employee records, ensuring that all data was accurate and up-to-date; created new filing system which improved organization by 50%.
- Efficiently handled payroll for 100+ employees every week, disbursing over $10,000 in wages while maintaining strict confidentiality of sensitive information.
- Reduced staff turnover rate by 15% through the implementation of new onboarding procedures and regular check-ins with employees during their first 90 days on the job.
- Actively participated in recruitment efforts, screening resumes and conducting initial interviews for 10+ open positions; helped hire 5 qualified candidates who are still employed after 6 months.
Human Resources Administrator, Company XYZ
Glendale, Mar 2012 – Dec 2017
- Disciplined employees for various infractions and coordinated with management on appropriate corrective action, resulting in a 15% decrease in disciplinary issues over the course of 6 months.
- Promoted from HR Generalist to Administrator after 9 months with the company, based on excellent performance and ability to take on additional responsibility.
- Confidently handled all aspects of employee relations, including investigations, coaching, counseling and conflict resolution; successfully resolved 85% of cases without escalation.
- Coordinated and facilitated new hire onboarding orientations for up to 50 employees per month while maintaining high levels of engagement and satisfaction (as evidenced by post-orientation surveys).
- Utilized knowledge of employment law to develop & implement policies & procedures that comply with local, state & federal regulations; created an employee handbook that is now used as a template by other businesses in the area.
Skills
- Human Resources
- Recruiting
- Time Management
- Employee Relations
- Teamwork
- Performance Management
- Onboarding
- Communication
- HR Policies
Education
Bachelor of Science in Human Resources Management
Educational Institution XYZ
Nov 2011
Certifications
Certified Human Resources Administrator
Human Resources Professionals Association
May 2017
1. Summary / Objective
A resume summary or objective is a short, powerful statement at the top of your resume. It gives the hiring manager essential information about you and, if written correctly, should compel them to read on.
As a human resources administrator, you could mention the various HR software platforms you are familiar with, your experience managing employee records, and how you successfully resolved a conflict within the department.
Below are some resume summary examples:
Determined and deadline-driven human resources administrator with more than 4 years of experience in recruiting, onboarding, benefits administration, and employee relations. Seeking to leverage exceptional organizational skills to streamline HR operations for ABC Company. At previous job XYZ Corp., increased new hire retention rate by 12% through the implementation of an improved onboarding program.
Accomplished Human Resources Administrator with 10 years of experience in employee relations, benefits administration, and payroll processing. Proven ability to streamline processes and reduce costs while maintaining compliance with all relevant regulations. At XYZ Corporation, managed the full-cycle recruitment process for 100+ employees across 12 departments.
Energetic and detail-oriented human resources administrator with more than three years of experience in recruiting, benefits administration, and payroll. At ABC Corporation, managed full-cycle recruitment for 50+ open positions each year while also administering benefits to 200+ employees. Seeking to leverage excellent organizational skills to streamline processes at XYZ Company.
Passionate human resources administrator with 6 years of experience in benefits administration, recruiting, and employee on-boarding. Highly skilled at developing creative solutions to improve efficiency in the workplace. At XYZ Company, initiated a successful work-from-home program that saved the company over $15,000 annually in office rental costs.
Dependable human resources administrator with 7+ years of experience in recruitment, benefits administration, and employee relations. Demonstrated ability to work effectively with all levels of employees across various departments. Seeking to leverage strong organizational skills and interpersonal abilities to support the human resources department at ABC Company.
2. Experience / Employment
For the experience section, start with your most recent job and work backwards. Stick to bullet points for each position, and elaborate on what your responsibilities were as well as the results you achieved.
For example, rather than saying “Answered employee inquiries,” you could say “Responded to an average of 75 employee inquiries per day via email and phone, addressing issues such as benefits eligibility and payroll.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Coordinated
- Administered
- Organized
- Scheduled
- Tracked
- Monitored
- Evaluated
- Selected
- Hired
- Fired
- Promoted
- Demoted
- Disciplined
- Counseled
- Trained
Other general verbs you can use are:
- Achieved
- Advised
- Assessed
- Compiled
- Demonstrated
- Developed
- Expedited
- Facilitated
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Prepared
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Scheduled and coordinated over 500 interviews, ensuring that each candidate was interviewed by the appropriate department head and hiring manager.
- Tracked new employee training progress and performance reviews, created monthly reports for senior management detailing successes and areas of improvement; identified a 12% decrease in turnover rates after implementing new onboarding procedures.
- Monitored attendance records and vacation/sick days for all employees; worked with individual departments to resolve any scheduling conflicts or absences in accordance with company policy.
- Meticulously maintained personnel files for all current and former employees, ensuring compliance with state and federal regulations; updated employee information in HRIS database on a daily basis.
- Hired and trained 2 new HR administrators to assist with day-to-day operations of the department; developed an efficient filing system which cut down on retrieval time by 30%.
- Advised employees and managers on various human resources topics, such as benefits, policies and procedures.
- Consistently provided high-quality customer service by resolving employee inquiries and concerns in a timely and efficient manner.
- Facilitated the onboarding process for new employees, which included orientations and training sessions.
- Administered payroll for 200+ employees on a biweekly basis, ensuring that all calculations were accurate and that payments were processed in a timely manner.
- Participated in monthly meetings with the human resources team to discuss departmental goals and objectives.
- Mentored and developed 10 new employees, increasing their job satisfaction by 25% and reducing turnover rates by 18%.
- Trained employees on proper use of company software and systems, resulting in a 40% decrease in help desk tickets.
- Thoroughly investigated all employee complaints and grievances, taking appropriate disciplinary action when necessary while maintaining a high level of fairness and impartiality.
- Fired 2 employees for violating company policy, saving the company an estimated $12,000 per year in salary and benefits costs.
- Reduced paperwork associated with onboarding new hires by streamlining the process and making it available online, saving an average of 2 hours per hire.
- Evaluated employee performance and generated corresponding reports for upper management, resulting in more accurate staff evaluations and a 5% decrease in turnover rate.
- Spearheaded the development of a new employee onboarding program that reduced training time by 20%.
- Expedited the processing of payroll documents by 10%, ensuring employees were paid on time and reducing accounting discrepancies.
- Reliably handled all employee inquiries and concerns in a timely manner, resolving 95% of issues without escalation.
- Achieved 100% compliance with government regulations related to human resources administration, avoiding potential penalties or legal action against the company.
- Introduced a new employee onboarding program that increased retention rates by 12%.
- Formulated and implemented a company-wide attendance policy that reduced tardiness by 15%.
- Optimized the performance review process, saving the company an average of 4 hours per review.
- Independently handled all aspects of the recruitment process for 100+ open positions each year.
- Counseled employees on work/life balance, helping them to increase productivity by 10%.
- Substantially increased employee satisfaction ratings by implementing new policies and procedures.
- Organized and led monthly staff meetings, communicating updates and changes effectively.
- Improved communication between departments by developing a new inter-departmental messaging system.
- Assessed training needs for employees and created individual development plans accordingly.
- Presented findings of annual performance review to senior management team.
- Revised the employee onboarding process, reducing new hire orientation time by 2 hours on average.
- Streamlined the performance review process by implementing an online submission and tracking system; this resulted in a 95% reduction in late submissions.
- Resourcefully developed and implemented a company-wide mentorship program that increased employee satisfaction by 12%.
- Selected as Employee of the Month 3 times for going above and beyond to help fellow employees with their workloads.
3. Skills
The necessary skills for a human resources administrator will vary depending on the employer. However, some essential skills that are often required include excellent communication and interpersonal abilities, strong organizational skills, and experience with various HR software programs.
Once you have listed your skills in this section, you can further elaborate on them by discussing them in more detail in other areas of your resume – such as the summary or experience section. Doing so will give employers a better idea of your capabilities and how they match up to their specific needs.
Below is a list of common skills & terms:
- Administration
- Applicant Tracking Systems
- Benefits Administration
- Change Management
- Coaching
- Communication
- Communications
- Compensation And Benefits
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Entry
- Diversity And Inclusion
- Employee Benefits
- Employee Engagement
- Employee Relations
- Employee Training
- Employment Law
- Event Management
- Event Planning
- Google Suite
- HR Policies
- HR Policies And Procedures
- HRIS
- Human Resources
- Interviews
- Leave Of Absence Management
- Microsoft Office
- Microsoft PowerPoint
- New Hire Orientations
- Office Administration
- Onboarding
- Organizational Development
- Outlook
- Payroll
- Performance Management
- Personnel Management
- Process Improvement
- Project Management
- Recruiting
- Recruitment Advertising
- Reporting
- Retail
- Safety And Risk Management
- Social Media
- Social Networking
- Talent Acquisition
- Talent Management
- Team Leadership
- Teamwork
- Time Management
- Training
- Workers’ Compensation
- Workforce Planning
4. Education
Adding an education section to your resume will depend on how much experience you have in the field of human resources. If you just graduated and this is your first job, it might be necessary to include an education section below your resume objective. However, if you have several years of experience working in human resources at different companies, omitting the education section is perfectly fine.
If you do choose to add an education section, mention any relevant coursework or subjects related to human resources that you studied. For example, “Courses included Employee Relationships & Development, Organizational Behavior and Labor Laws”.
Bachelor of Science in Human Resources Management
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications show your potential employer that you have taken the initiative to stay up-to-date with the latest industry information and trends. They also demonstrate that you are capable of handling different aspects of human resources.
Including relevant certifications in this section will make your resume more impressive and could give you an edge over other candidates who do not have any certification.
Certified Human Resources Administrator
Human Resources Professionals Association
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Lesly Schmeler, this would be Lesly-Schmeler-resume.pdf or Lesly-Schmeler-resume.docx.
7. Cover Letter
A cover letter is a document that is sent along with your resume when applying for a job. It’s usually made up of 2 to 4 paragraphs and its purpose is to provide more information about you as a candidate, as well as highlighting why you would be an excellent fit for the role.
Cover letters are not always required, but they can give you a chance to stand out from other candidates who are applying for the same role. If you’re unsure whether or not to include one with your application, it’s always best to err on the side of caution and go ahead and submit one.
Below is an example cover letter:
Dear Robbie,
I am writing to apply for the Human Resources Administrator position at XYZ Corporation. With more than 10 years of experience working in human resources, I have the skills and knowledge necessary to excel in this role.
In my current position as HR Manager at ABC Company, I oversee a team of five HR professionals. I am responsible for all aspects of employee relations, including recruitment, onboarding, training and development, benefits administration, and policy enforcement. I have successfully implemented several initiatives that have improved employee satisfaction and retention rates at ABC Company.
I am confident that I can bring my experience and expertise to XYZ Corporation and contribute to the success of your organization. In addition to my strong leadership skills, I am also an excellent communicator with superb interpersonal skills. These skills would enable me to effectively manage relationships with employees at all levels within your organization.
I look forward to discussing this opportunity with you further during an interview soon. Thank you for your time and consideration; I very much appreciate it!
Sincerely,
[Your name]