Field Application Engineer Resume Guide

Field Application Engineers are responsible for providing technical support to customers, troubleshooting hardware and software issues, designing customized solutions based on customer requirements, and developing strategies to increase product usage. They also provide training services to clients in order to ensure they understand how the products work.

Your knowledge and experience in the field of application engineering is unrivaled. But employers won’t know how great you are until they see your resume. To make sure they take notice, write a professional yet creative document that highlights why you’re the best applicant for the job.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Field Application Engineer Resume Sample

Sean Steuber
Field Application Engineer

[email protected]
956-401-4828
linkedin.com/in/sean-steuber

Summary

Energetic field application engineer with 7+ years of experience in the semiconductor industry. Demonstrated success developing and deploying embedded systems for consumer products, including a next-generation IoT device. Skilled communicator who has worked closely with sales teams to identify customer needs and develop solutions that meet their requirements. Experienced troubleshooter capable of resolving complex technical problems quickly and efficiently while staying within budget constraints.

Experience

Field Application Engineer, Employer A
Lakewood, Jan 2018 – Present

Formulated customized software solutions to improve the performance of field applications, resulting in a 20% increase in customer satisfaction.
Optimized existing application designs and implemented new technologies to reduce time-to-market by 3 months on average.
Consistently monitored system operations for potential issues and delivered proactive maintenance when needed; decreased downtime incidents by 15%.
Improved user experience with intuitive interface design that conformed to industry standards while preserving usability across all devices; raised completion rate from 60% to 80%.
Facilitated training sessions for engineers & technicians on proper use of applications within their respective fields, reducing troubleshooting costs by $7000 over 6 months period.

Field Application Engineer, Employer B
Houston, Mar 2012 – Dec 2017

Troubleshot and resolved technical issues related to product deployments, resulting in a 95% reduction of customer complaints within the last 6 months.
Monitored field operations and provided on-site support for over 100 clients across five states; performed preventive maintenance on all products deployed with zero downtime.
Accurately installed new hardware units per engineering specifications and developed customized software solutions that improved throughput by 10%.
Supported remote technicians located at various sites during deployment projects; successfully completed 10+ installations without any delays or errors reported by customers.
Utilized advanced diagnostic testing tools to identify performance bottlenecks in existing system applications, saving an average of $8K each month in repair costs due to timely detection of problems before they occurred.

Skills

Electronics
Engineering
Embedded Systems
Manufacturing
Testing
MATLAB
Semiconductors
Product Development
Electrical Engineering

Education

Bachelor of Science in Electrical Engineering
Educational Institution XYZ
Nov 2011

Certifications

Certified Field Application Engineer
Field Application Engineers Association
May 2017

Related Resume Examples

All Examples

1. Summary / Objective

A resume summary for a field application engineer should provide the employer with an overview of your qualifications and experience. Include details such as your degree in engineering, any certifications you have obtained, and how many years of experience you have working in the industry. Additionally, mention any successes or accomplishments that demonstrate why you are well-suited for this role; for example, if you solved complex technical problems at previous companies or developed innovative solutions to improve customer satisfaction.

Below are some resume summary examples:

Driven field application engineer with 7+ years of experience in providing technical sales support to customers. Successfully implemented a number of engineering projects, from concept through completion and launch, resulting in significant increases in customer satisfaction and revenue growth. Experienced working with various software platforms including C++, Java, HTML/CSS. Proven track record for effective troubleshooting, problem-solving skills as well as strong communication abilities.

Well-rounded Field Application Engineer with 7+ years of experience in customer service and technical support. Skilled at troubleshooting, debugging and resolving complex issues for a diverse range of customers. Seeking to leverage my expertise in installation, maintenance and product customization to join ABC Solutions as the next Field Application Engineer. In previous roles, increased customer satisfaction by 17% through effective problem solving techniques.

Hard-working and experienced Field Application Engineer with a proven track record of providing technical support and customer service in the field. Experienced with hardware installation, wiring, troubleshooting software issues, and on-site repair for products such as medical equipment. Familiarity with different programming languages used to develop applications or control devices. Dedicated team player who is committed to delivering quality work on time.

Passionate Field Application Engineer with 8+ years of experience in customer-facing roles. Skilled at troubleshooting, pre-sales engineering, and technical support for a broad range of industrial automation products. Proven track record of resolving complex issues quickly and efficiently while providing top-notch customer service. Seeking to join ABC Technologies as a Field Application Engineer to help drive the organization’s growth forward.

Reliable and detail-oriented Field Application Engineer with 5+ years of experience providing technical support to customers and partners. Proven history of developing innovative solutions, improving customer satisfaction rates by 14%, and reducing troubleshooting time by 20%. Seeking to join ABC Tech as a field application engineer and leverage my expertise in software engineering, product design, and problem solving.

Dependable Field Application Engineer with 5+ years of experience providing technical support for an array of high-end products to various customers. Proven ability to troubleshoot complex issues and develop innovative solutions in a timely manner, based on customer needs. Looking to join ABC Tech as a Field Application Engineer where I can leverage my skillset and expertise in order to provide top-notch service.

Skilled field application engineer with seven years of experience in providing technical support to customers, developing and delivering presentations on products/services, and ensuring customer satisfaction. Highly experienced at troubleshooting hardware and software problems while keeping up-to-date with the industry trends. Awarded “Employee of the Year” for exceptional service delivery by XYZ Corporation.

Determined field application engineer with 5+ years of experience providing technical support and customer service to a diverse range of clients. Skilled in troubleshooting, diagnostics, and debugging. Seeking to join ABC Tech as the next field application engineer where I can use my expertise in engineering principles to ensure successful product deployment for customers.

2. Experience / Employment

In the experience section, you should list your employment history in reverse chronological order. This means that the most recent job is listed first.

When writing about what you did on each role, stick to bullet points as they make it easier for the reader to take in information quickly. You want to provide detail and explain how you achieved results with each task or project assigned to you.

For example, instead of saying “Provided technical support,” say something like this: “Provided comprehensive technical support for customers across multiple industries by troubleshooting software issues and recommending solutions.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Installed
Configured
Troubleshot
Analyzed
Optimized
Monitored
Resolved
Documented
Implemented
Trained
Tested
Debugged
Upgraded
Supported
Evaluated

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Revised and upgraded over 50 existing field applications, improving system performance and reducing maintenance time by 20%.
Implemented a series of automation protocols to streamline the development cycle, resulting in an increase of efficiency by 40% on average.
Competently provided technical support for customers via email or phone calls; responded promptly to customer inquiries and resolved all issues within 24 hours.
Achieved 100% success rate when participating in product installation tests conducted at various sites nationwide; identified potential problems before launch dates with accuracy rates exceeding 92%.
Developed comprehensive training programs for users across multiple locations, enabling them to gain a thorough understanding of each application’s features within 1 week on average.

Reliably served as field application engineer for a major manufacturing company, troubleshooting technical problems and providing on-site customer support to over 50 clients daily.
Structured innovative training programs for new engineers, reducing onboarding time by 25% and eliminating up to $4,000 in labor costs per month.
Trained 15+ employees in the use of specialized software systems; achieved 80% improvement in efficiency among the team within six months of implementation.
Assessed site conditions and developed detailed reports outlining possible improvements to increase safety levels at all client locations; saved an estimated total of $15K from resulting repairs/modifications.
Prepared real-time estimates based on project requirements while maintaining high accuracy rates (98%) across all submitted bids; successfully secured 3 additional contracts worth over $50K last quarter alone.

Reduced customer downtime by 32% through the implementation of automated testing and diagnostic processes.
Meticulously designed, tested and implemented software applications for various clients in a range of industries; consistently met deadlines with no errors or defects reported.
Introduced new technologies to improve operational efficiency while reducing costs by $6500 annually on average per customer site/programme.
Resolved complex technical issues within 2 hours when responding to client queries using advanced troubleshooting techniques; increased customer satisfaction ratings from 85% to 95%.
Documented all steps taken during application development & deployment activities for future reference purposes; saved over 250 hours of time spent recreating projects from scratch each year due to accurate records maintained by team members.

Coordinated the installation and maintenance of high-end field application systems for over 40 customers, resulting in a 10% increase in customer satisfaction.
Participated in the development and implementation of various software applications to better optimize workflow processes; reduced system downtime by 30 hours per month on average.
Developed detailed technical documentation for 20+ products, including instructions manuals, user guides and training materials that enabled users to understand the technology more effectively.
Compiled extensive reports outlining all components used during product testing phases as well as any modifications made; increased accuracy of data collected by 15%.
Confidently led daily demos with clients demonstrating the capabilities of new products while answering questions regarding features & functions; secured 4 major contracts worth $250K+.

Demonstrated expertise in troubleshooting field applications and resolving customer issues, leading to a 15% increase in customer satisfaction ratings.
Independently developed and tested new software for various field application projects; improved system performance by 25%.
Analyzed data from existing systems, providing valuable insights into the design of future products that increased overall efficiency by 20%.
Spearheaded the implementation of an automated testing process which reduced debugging time from 3 days to 8 hours on average.
Mentored junior engineers in understanding technical concepts related to hardware & software integration, helping them become more proficient with their work tasks within 4 months of starting employment.

Effectively delivered product support for customers, resulting in a customer satisfaction rate of 90%+.
Represented the company at several trade shows and expositions, generating over $250K in sales inquiries.
Advised more than 500 clients on hardware & software solutions to meet their specific needs; provided online training sessions that led to an increase of 10%+ customer retention rates.
Evaluated new applications and assessed system compatibility issues; successfully identified 5 major bugs across multiple platforms with minimal downtime costs incurred by users/customers.
Debugged numerous coding errors related to application development projects, achieving cost savings up to 15%.

Tested and evaluated various software applications and hardware components for 3+ years, achieving 95% success rate in debugging issues.
Expedited product delivery timelines by 20%, while concurrently providing technical assistance to customers on their inquiries related to the application of field engineering systems.
Presented detailed reports outlining project plans, system designs and cost estimates at weekly team meetings; successfully completed projects under budget within specified deadlines.
Installed custom-designed machinery and equipment across 10 industrial sites in a timely manner, ensuring that all safety protocols were implemented as per company standards & regulations.
Successfully provided hands-on training sessions for new engineers joining the team over 6 months period resulting in improved employee retention rate by 25%.

Streamlined the deployment of 30+ applications by 20% and facilitated the transition to a cloud-based infrastructure, resulting in an estimated savings of $15K.
Reorganized existing application codes into reusable components for better scalability, performance and maintainability; implemented these changes within 6 months without disrupting business operations.
Configured complex networks with multiple routers & switches using protocols such as BGP & OSPF; increased network throughput by 35%.
Proficiently worked on Linux systems while managing system security issues, troubleshooting hardware malfunctions and optimizing software applications for improved efficiency.

3. Skills

Skill requirements will differ from one employer to the next; this can easily be ascertained from the job posting. Organization A may be looking for a field application engineer with experience in embedded systems, while Organization B may be seeking someone who is well versed in medical device technology.

It is important to tailor the skills section of your resume to each job that you are applying for because many employers use applicant tracking systems these days. These computer programs scan resumes for certain keywords before passing them on to a human.

In addition, it’s wise to elaborate more on your most relevant skills by discussing them in other areas such as the summary or experience section.

Below is a list of common skills & terms:

ASIC
Account Management
Analog
Analog Circuit Design
AutoCAD
Automation
Business Development
C
C++
Circuit Design
Computer Hardware
Continuous Improvement
Cross Functional Team Leadership
Data Analysis
Debugging
Electrical Engineering
Electronics
Embedded Software
Embedded Systems
Engineering
Engineering Management
FPGA
Firmware
Hardware
Hardware Architecture
IC
Integration
Java
LabVIEW
Lean Manufacturing
Linux
MATLAB
Manufacturing
Microcontrollers
Microprocessors
Mixed Signal
Networking
PCB Design
Product Development
Product Management
Product Marketing
Programming
Python
RF
SOC
SOLIDWORKS
Semiconductor Industry
Semiconductors
Simulations
Six Sigma
Software Development
Systems Engineering
Team Leadership
Teamwork
Technical Support
Telecommunications
Testing
Troubleshooting
VHDL
Verilog
Windows
Wireless

4. Education

Mentioning an education section on your resume will depend on how far along you are in your career. If this is a new field for you and don’t have any prior experience, include an education section below the resume objective. However, if you already have substantial work history to showcase, omitting the education section might be appropriate.

If including an education portion of your resume, try to mention courses or subjects that relate specifically to being a field application engineer such as engineering principles or computer programming languages.

Bachelor of Science in Electrical Engineering
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise in a particular field. They are also proof that you have taken the time and effort to stay up-to-date with industry standards and best practices.

Including any certifications related to the job you’re applying for on your resume can help give hiring managers an idea of how qualified you are for the position. It will also show them that you take professional development seriously, which could be beneficial when it comes to getting hired.

Certified Field Application Engineer
Field Application Engineers Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Sean Steuber, this would be Sean-Steuber-resume.pdf or Sean-Steuber-resume.docx.

7. Cover Letter

Writing a cover letter is an important part of the job application process. It’s a great opportunity to showcase your skills and experience, as well as introduce yourself in a more personal way than what is included on your resume.

Cover letters usually consist of 2 to 4 paragraphs that provide further detail about who you are and why you’d be a great fit for the position. Even though it isn’t always required by employers, taking time to write one can help set you apart from other applicants vying for the same role.

Below is an example cover letter:

Dear Marley,

I am writing to apply for the Field Application Engineer position at [company name]. With my experience in customer support and technical sales, as well as my knowledge of engineering principles, I am confident that I would be a valuable asset to your team.

In my current role at [company name], I provide technical support and training to customers on a wide range of products. I have also been responsible for creating product demonstrations and presentations, as well as giving input on product development. My excellent communication skills have allowed me to build strong relationships with customers, which has resulted in increased sales for the company. In addition, my problem-solving skills have helped me resolve complex customer issues quickly and effectively.

I believe that my customer service and technical expertise would make me an ideal candidate for the Field Application Engineer position. I am eager to put my skills to work in a new environment and contribute to the success of your company.

Thank you for your time and consideration; I look forward to hearing from you soon.

Sincerely,

Sean