Diversity and Inclusion Manager Resume Guide
Diversity and inclusion managers are responsible for creating an inclusive environment within a company or organization. This may involve developing policies and procedures related to diversity, training employees on unconscious bias and microaggressions, conducting research on the impact of diversity initiatives, and more. In order to be effective, diversity and inclusion managers must have a deep understanding of various social identities (race, ethnicity, gender identity, sexual orientation, etc.) as well as the ability to navigate difficult conversations around these topics.
Diversity and inclusion are important topics in today’s workplace. As a diversity and inclusion manager, you play a vital role in ensuring that all employees feel comfortable and valued. To get hired for this rewarding career, you need to write a resume that demonstrates your commitment to these values.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Diversity and Inclusion Manager Resume Sample
Conrad Ruecker
Diversity and Inclusion Manager
[email protected]
153-330-6024
linkedin.com/in/conrad-ruecker
Summary
Seasoned professional with 6+ years of experience working in diversity and inclusion, specializing in building programs that foster a sense of belonging for employees from all walks of life. Eager to leverage my experience and expertise to support the success of ABC Corporation’s commitment to being an equitable workplace for all. In previous roles, led initiatives that resulted in a 15% increase in underrepresented minority representation across all levels and a 20% reduction in voluntary turnover rates.
Experience
Diversity and Inclusion Manager, Employer A
Oklahoma City, Jan 2018 – Present
- Efficiently managed and delivered all diversity and inclusion training programs for new hires, with a focus on unconscious bias, anti-harassment and cross-cultural communication.
- Facilitated regular workshops and seminars to increase awareness of diversity & inclusion initiatives amongst employees across all levels; helped reduce complaints by 50%.
- Advised senior management on strategic ways to attract, develop and retain a more diverse workforce that is representative of the company’s customer base; as a result, 4 new positions were created within the D&I department.
- Optimized current recruitment practices to better target underrepresented groups through various channels such as job fairs, online postings and social media outreach; increased applications from women and minority candidates by 20%.
- Implemented policies and procedures related to equal employment opportunity (EEO), non-discrimination/harassment in the workplace, accommodation requests etc.; developed an internal reporting system for incidents which led to a decrease in cases filed with HR by 30%.
Diversity and Inclusion Manager, Employer B
Reno, Mar 2012 – Dec 2017
- Reduced turnover rate by 15% through the implementation of new diversity and inclusion initiatives.
- Evaluated current hiring practices and created a more inclusive process that resulted in a 5% increase in applications from underrepresented groups.
- Supported employees in creating an environment where everyone feels comfortable reporting incidents of discrimination or harassment; as a result, complaints decreased by 25%.
- Investigated all claims of discrimination or harassment and took appropriate disciplinary action when necessary; cases resolved increased by 10%.
- Accurately tracked data related to diversity and inclusion metrics, which was used to inform future decision-making around company policies and procedures.
Skills
- Diversity and Inclusion
- Cross-cultural Competence
- Organizational Development
- Human Resources
- Change Management
- Communication
- Facilitation
Education
Bachelor’s Degree in Human Resources
Educational Institution XYZ
Nov 2011
Certifications
Certified Diversity Professional
National Diversity Council
May 2017
1. Summary / Objective
A resume summary/objective is like an appetizer for the employer – it whets their appetite and gives them a taste of who you are and what makes you a great diversity and inclusion manager. In your summary, you could mention your experience developing and implementing successful D&I initiatives, the awards your company has won for its inclusive practices, or how you were able to increase employee satisfaction ratings by X%.
Below are some resume summary examples:
Committed diversity and inclusion manager with extensive experience in talent recruitment, corporate training, and policy development. Proven ability to foster a more inclusive environment that attracts top talent and promotes employee engagement. Seeking to leverage my skills and experience to support the D&I initiatives of ABC Corporation. In previous roles, created programs that resulted in a 5% increase in underrepresented groups being hired and a 12% reduction in workplace discrimination complaints.
Skilled diversity and inclusion manager with 7+ years of experience developing and implementing D&I initiatives in the workplace. Proven ability to increase employee satisfaction by creating a more inclusive environment. Seeking to use my skills and experience to help ABC Corporation build a more diverse and inclusive workforce. In my previous role, led the development of an unconscious bias training program that was rolled out company-wide; as a result, reported incidents of bias decreased by 36%.
Energetic and proactive Diversity and Inclusion Manager who is passionate about building an inclusive workplace culture. With 7 years of experience in the Human Resources field, I have a proven track record in developing and implementing D&I programs that engage employees and promote organizational values. At my previous organization, I led the development of their first-ever diversity strategy which resulted in a 17% increase in the representation of underrepresented groups across all levels.
Reliable and proactive Diversity and Inclusion Manager with 5+ years of experience in the field. At XYZ Corporation, managed a team of 7 HR professionals responsible for implementing Diversity & Inclusion initiatives across 4 locations. Achieved 95% satisfaction rating from employees for D&I training programs. Led the development and implementation of an inclusion strategy that achieved a 34% reduction in bias complaints over 2 years.
Hard-working, certified Diversity and Inclusion Manager with 4+ years experience in the field. I have a proven track record of increasing workplace diversity through innovative programming and initiatives. I am passionate about creating an inclusive environment for all employees, from recruitment to retention. My goal is to continue promoting equity and inclusion in the workplace while also increasing organizational effectiveness.
Talented Diversity and Inclusion Manager with 4+ years experience developing and implementing successful D&I initiatives across a variety of industries. Skilled in conducting training sessions, facilitating workshops, collaborating with cross-functional teams, and measuring the success of programs through data analysis. Proven ability to increase employee satisfaction by building an inclusive environment that values diversity.
Amicable and analytical Diversity and Inclusion Manager with 9 years of experience developing, managing, and executing corporate diversity initiatives. Passionate about promoting work environments where employees feel included, respected, and valued for their individual backgrounds and experiences. Achieved a 91% employee satisfaction rating in the latest company-wide survey by XYZ Corp.
2. Experience / Employment
In the experience/employment/work history section, you will detail your prior roles. This section should be written in reverse chronological order, with your most recent job at the top.
When explaining what you did in each role, use bullet points. This format allows the reader to quickly scan and understand the main points you’re trying to make. When writing each point, include specifics on what you did and any quantifiable results achieved.
For example, instead of saying “Developed inclusion initiatives,” you could say, “Created and implemented 3 successful diversity & inclusion initiatives that increased employee satisfaction by 15%.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Implemented
- Monitored
- Evaluated
- Coordinated
- Advocated
- Promoted
- Facilitated
- Developed
- Presented
- Trained
- Investigated
- Resolved
- Counseled
- Supported
- Encouraged
Other general verbs you can use are:
- Achieved
- Advised
- Assessed
- Compiled
- Demonstrated
- Expedited
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Prepared
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Reorganized the diversity and inclusion program to better reflect the needs of employees, resulting in a 15% increase in participation.
- Introduced new methods for tracking employee demographics, which led to a more accurate understanding of the company’s workforce composition.
- Developed and implemented unconscious bias training for all managers, leading to improved decision-making around hiring and promotions.
- Proficiently managed all aspects of the budget for the diversity and inclusion program, coming in under budget by 10%.
- Spearheaded initiatives to improve workplace culture for LGBTQIA+ employees, resulting in a 20% reduction in complaints about discriminatory behavior.
- Demonstrated commitment to diversity and inclusion in the workplace by organizing monthly events and workshops on the topic.
- Mentored employees from underrepresented groups, providing guidance and support on navigating office politics and building successful careers.
- Competently handled all aspects of Employee Resource Group management, including budgeting, event planning, marketing and outreach.
- Represented the company at various community events focused on diversity & inclusion initiatives; also served as a liaison between employees and upper management on D&I-related issues.
- Counseled employees who have experienced bias or discrimination in the workplace; also conducted investigations into complaints filed with HR regarding potential D&I violations.
- Compiled data and information from various sources to produce comprehensive reports on the status of diversity and inclusion initiatives within the company.
- Reliably completed all assigned tasks related to managing diversity and inclusion programs, projects and activities within budget and on schedule.
- Resolved conflicts between employees of different backgrounds in a fair and unbiased manner; helped reduce instances of workplace discrimination by 27%.
- Advocated for underrepresented groups within the company, promoting their career development and growth through mentorship opportunities and other professional development initiatives.
- Coordinated training sessions on unconscious bias, cross-cultural communication and other topics related to diversity & inclusion for new hires as well as existing employees across all departments.
- Presented company-wide training on unconscious bias and cultural inclusion, which led to a 5% decrease in reported instances of discrimination.
- Formulated and implemented a new diversity and inclusion strategy that was aligned with the company’s business goals, resulting in a more diverse workforce.
- Structured employee resource groups (ERGs) for LGBTQIA+, people of color, women, and other underrepresented groups, which increased retention rates by 12%.
- Utilized data from exit interviews to identify patterns of discrimination and develop targeted solutions; this resulted in a 10% reduction in voluntary turnover due to discriminatory practices.
- Actively participated in all aspects of the recruitment process to ensure that only the most qualified candidates were hired, regardless of their background or identity.
- Participated in the development and implementation of diversity & inclusion initiatives across the organization, including training programs, hiring goals and communication strategies.
- Assessed employee satisfaction levels with regard to diversity & inclusion policies and procedures; successfully identified areas requiring improvement and implemented corrective action plans.
- Streamlined the new hire onboarding process to better educate employees about diversity & inclusion expectations from day one; led monthly departmental meetings on the topic.
- Improved inter-departmental collaboration by developing a Diversity & Inclusion Council made up of representatives from every area of the company; successfully increased participation in D&I events by 20%.
- Successfully created and executed a communications campaign highlighting the importance of diversity & inclusion in the workplace; resulted in a decrease in complaints by 30%.
- Revised the diversity and inclusion policy to better reflect the needs of employees, which resulted in a 7% increase in employee satisfaction.
- Prepared monthly reports on the progress of diversity and inclusion initiatives, which were used to make decisions on future programming.
- Consistently promoted an inclusive environment through workshops, lunch-and-learns, and one-on-one coaching sessions with employees.
- Monitored social media platforms for instances of discrimination and harassment, and took appropriate action when necessary.
- Led the development of a new mentorship program for underrepresented groups, which led to a 10% increase in participation from those groups.
- Trained 50+ employees on diversity and inclusion best practices, raising awareness of unconscious bias in the workplace.
- Achieved 85% employee satisfaction rate in latest survey for diversity and inclusion initiatives.
- Expedited the roll-out of 5 new policies aimed at promoting a more diverse and inclusive workplace environment.
- Encouraged open dialogue among employees on sensitive topics related to diversity and inclusion through regular lunch & learn sessions.
- Effectively managed 2 major projects relating to the implementation of Diversity & Inclusion programs across the company.
3. Skills
The necessary skills for a diversity and inclusion manager will vary depending on the company. However, some essential skills are always required, such as experience with diversity training, ability to manage projects, and excellent communication skills.
Some companies might also require specific software knowledge or fluency in another language. As such, it is important to tailor the skills section of your resume to each job that you are applying for. This will ensure that your resume passes through any applicant tracking system filters and gets seen by the human recruiters.
Once listed here, you can further elaborate on your skillset by discussing it in more detail in other areas of your resume – such as the summary or experience sections.
Below is a list of common skills & terms:
- Change Management
- Communication
- Cross-cultural Competence
- Diversity and Inclusion
- Facilitation
- Human Resources
- Organizational Development
4. Education
Mentioning your education on your resume will depend on how far into your career you are. If you just graduated and have no work experience, mention your education below your resume objective. However, if you have significant work experience in the diversity and inclusion field, you might not want to include an education section altogether.
If including an education section, try to mention courses and subjects that are relevant to the diversity and inclusion manager job you are applying for. For example “Courses included Foundations of Inclusion & Belonging and Diversity Strategy & Implementation.”
Bachelor’s Degree in Human Resources
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications allow you to prove your commitment and expertise in the field of diversity and inclusion. By including these certifications on your resume, you will be able to show potential employers that you have the necessary skill set to excel in this role.
Certified Diversity Professional
National Diversity Council
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Conrad Ruecker, this would be Conrad-Ruecker-resume.pdf or Conrad-Ruecker-resume.docx.
7. Cover Letter
Submitting a cover letter alongside your resume gives you the chance to elaborate on certain points and expand upon your skills and experience. It also allows you to highlight why you’re the best candidate for the job.
A cover letter should be 2-4 paragraphs long and include additional information about yourself that isn’t already mentioned in your resume. If a job application doesn’t specifically ask for a cover letter, it’s still worth sending one anyway.
Below is an example cover letter:
Dear Alejandra,
I am writing to apply for the Diversity and Inclusion Manager position at [company name]. With extensive experience leading diversity initiatives in both the public and private sector, I am confident I can make a positive impact on your organization.
In my current role as Diversity and Inclusion Officer for the City of New York, I have been responsible for developing and implementing programs aimed at promoting diversity and inclusion within city government. Prior to this, I served as Director of Diversity Initiatives for a major financial institution, where I led efforts to increase recruitment and retention of diverse talent.
I have a proven track record in designing and delivering effective diversity training programs, conducting climate assessments, developing policies and procedures related to equal opportunity/affirmative action, and investigating complaints of discrimination. My interpersonal skills are exemplary, which has allowed me to build strong relationships with employees at all levels across various departments.
I am excited about the possibility of bringing my experience and expertise to [company name] as your next Diversity & Inclusion Manager. Thank you for your time; I look forward to hearing from you soon.
Sincerely,
Conrad