Dental Insurance Coordinator Resume Guide

Skilled and organized dental insurance coordinator with 3+ years of experience submitting and verifying claims, maintaining patient records, and working with providers to ensure timely reimbursements. At XYZ Dental Clinic, handled over 350 monthly patients accounts while managing a 95% accuracy rate in processing payments. Seeking to join ABC Dentistry as the next insurance coordinator utilizing exceptional organizational skills and attention to detail.

Dependable dental insurance coordinator with 4+ years of experience in a dental practice setting. Seeking to leverage exceptional communication and organizational skills to improve the patient care experience at ABC. At XYZ, successfully processed 300+ patients’ claims per month while troubleshooting any complications on behalf of clients. Received top ratings from providers for accuracy and timeliness in processing claims over three successive audits.

Proficient dental insurance coordinator with 5+ years of experience in the field. Experienced in managing patient accounts, claims submissions and appeals, as well as analyzing benefits for all major dental plans. At XYZ Dental Clinic I was able to increase collections by 15% over a six-month period by optimizing billing processes. Committed to providing excellent customer service while ensuring compliance with HIPAA regulations at all times.

Driven dental insurance coordinator with 5+ years of experience in patient care and billing. Proven ability to manage highly sensitive data while meeting all deadlines. At XYZ Dental, improved claims processing efficiency by 32% through the implementation of a new database system. Seeking to join ABC Clinic as their go-to dental insurance specialist where I can ensure accuracy and compliance for every claim submitted.

Enthusiastic and detail-oriented dental insurance coordinator with over 6 years of experience in the health care industry. Skilled at verifying eligibility, processing claims, and collecting payments from both private and public providers. Achieved a 95% accuracy rate on submitted documents while at XYZ Clinic. Looking to leverage my expertise to support ABC Dental’s mission of providing quality patient care.

Professional and detail-oriented dental insurance coordinator with 8+ years of experience in the field. Skilled at verifying patient eligibility, processing claims and payments, maintaining accurate records, and providing excellent customer service. Seeking to join ABC Dental Clinic as a dental insurance coordinator where I can make use of my expertise in this area to ensure efficient services for patients.

Amicable dental insurance coordinator with 5+ years of experience working in a fast-paced dental practice. Expertise in verifying patient eligibility, submitting claims, and resolving discrepancies to achieve successful reimbursement outcomes. Seeking to bring strong customer service skills and organizational abilities to ABC Practice as the next insurance coordinator.

Talented and detail-oriented Dental Insurance Coordinator with 5+ years of experience in the dental field. Skilled at gathering and verifying insurance information, billing for services rendered, and obtaining preauthorization from insurance companies. Highly organized with a proven track record of managing patient accounts efficiently to maximize revenue collections.

• Followed up on over 200 patient insurance claims per month, ensuring that all eligibility and policy information was accurate while adhering to government regulations; reduced denied claim rate by 40%.
• Optimized dental office workflow processes to streamline filing of insurance forms & payment collection, leading to a 15% reduction in administrative costs.
• Formulated reimbursement strategies for patients with complicated or multiple coverage plans, successfully billing insurers within 3 days of appointments for 95% of cases handled.
• Advised staff members on various aspects of the health insurance industry such as fee schedules, coding systems and regional carrier guidelines; improved overall team efficiency by 20%.
• Actively monitored changing state laws concerning dentistry-related reimbursements and updated internal procedures accordingly; minimized compliance issues resulting from outdated practices by 25%.

• Developed and implemented optimized dental insurance claims processes that resulted in a 40% decrease in payment turnaround time.
• Introduced innovative strategies to reduce administrative paperwork and streamline filing procedures, saving the practice over $3,000 a year on overhead costs.
• Reliably tracked patient coverage eligibility and updated records accordingly; ensured accurate billing for approximately 300 patients per month by verifying all data with respective insurers before submission of claims.
• Presented detailed information about available plans to incoming clients, helping them make informed decisions about their health care needs while adhering to HIPAA regulations at all times during consultations & follow-ups.
• Prepared reports reflecting current utilization trends as well as financial performance analyses based on monthly claim submissions; identified potential areas of improvement which allowed the practice to boost revenue by 27%.

• Diligently processed over 400 dental insurance claims each week, ensuring accuracy and completeness of all forms to maximize reimbursement rates by 20%.
• Represented the practice in meetings with regional insurance providers; proactively negotiated favorable terms for coverage and fee structures on behalf of patients.
• Monitored patient accounts regularly to ensure timely payment and resolution of any issues or discrepancies related to their coverage policies.
• Successfully reconciled an average of 50 outstanding claims per month, generating additional $6,000 in revenue for the practice within 6 months’ time frame.
• Wrote detailed reports summarizing overall trends in dental insurance plans utilization while providing recommendations on ways to optimize billing processes and improve cost savings opportunities.

• Mentored 5 junior dental insurance coordinators in claims processing, customer service and other relevant tasks; substantially reduced the time spent on answering patient queries by 30%.
• Expedited dental insurance claim payments for over 400 patients each month, ensuring that all procedures were done according to policy guidelines and taking responsibility for any discrepancies.
• Substantially improved efficiency of documentation processing operations by implementing a new filing system; resulted in a 25% decrease in paperwork related errors.
• Spearheaded outreach initiatives with local dentists to create awareness about available coverage options while promoting company services; increased patient registration rates by 10%.
• Participated actively in various educational seminars on topics such as coding changes, HIPAA compliance and benefit plan design to stay updated on current industry trends and best practices.

• Competently managed incoming dental insurance claims for over 200 patients, ensuring timely processing and accurate reimbursement.
• Investigated denied claims and discrepancies in payments by actively consulting with insurance providers; successfully increased reimbursements by $20,000 annually.
• Assessed patient eligibility according to the terms of their health plans; communicated coverage options to clients while answering inquiries regarding payment schedules and benefit details via phone/email daily.
• Resolved billing issues such as coding errors or incorrect charges; improved accuracy levels from 75% to 92%.
• Utilized practice management software systems (eClaims) efficiently when submitting, tracking & managing medical documents related to patient cases & policy information updates on a regular basis.

• Improved accuracy of claims processing by 25%, resulting in a decrease in average claim turnaround time from 14 days to 7.
• Demonstrated exceptional customer service when dealing with insurance companies, patients and dental providers; handled over 100 inquiries per day while maintaining a 95% satisfaction rating.
• Efficiently managed the collection of premiums, copayments and other payments related to patient’s coverage plans; created monthly reports detailing all financial transactions for the CEO’s review.
• Negotiated better terms with multiple insurers on behalf of the practice, securing discounts up to 30% on certain services while increasing reimbursements by 8%.
• Achieved an overall reduction of 12% in annual administrative costs through streamlining processes and implementing cost-saving measures within the department.

• Facilitated patient insurance coverage by verifying and submitting claims to over 25 dental plans; saved $7,000 in rejected claim costs.
• Structured patient accounts according to payer-specific requirements while maintaining accuracy of electronic medical records on the billing system.
• Meticulously reviewed all insurance forms for correctness and updated data when discrepancies were found; improved accuracy rate of forms from 90% to 98%.
• Updated payment information accurately in the office management software after every appointment with patients or phone calls with insurers; reduced unpaid invoices by 32%.
• Filed documents such as claim reports, clinical notes & financial statements within organized folders daily, ensuring compliance with HIPAA regulations & confidentiality policies.

Associate Degree in Health Administration
Educational Institution XYZ
Nov 2011

Certified Dental Insurance Coordinator
American Association of Dental Office Management
May 2017