Business Solutions Manager Resume Guide

Business Solutions Managers are responsible for developing and implementing strategies to improve the efficiency of a business. They analyze current operations, identify areas needing improvement, develop solutions and implement them with the help of other departments. They also work closely with clients to understand their needs and design systems that meet those requirements.

You have the perfect combination of business acumen and technical know-how. But hiring managers don’t yet realize that, so to make them aware of your capabilities, you must write a resume that captures their attention.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Business Solutions Manager Resume Sample

Stuart VonRueden
Business Solutions Manager

[email protected]
517-387-8219
linkedin.com/in/stuart-vonrueden

Summary

Reliable and experienced Business Solutions Manager with 10+ years of experience in developing and implementing innovative solutions to improve business processes. Proven track record in driving growth, increasing efficiency, and reducing costs for companies ranging from start-ups to Fortune 500s. Adept at gathering customer requirements, creating cost-effective strategies tailored to the needs of each organization, leading project teams, and training personnel on new systems.

Experience

Business Solutions Manager, Employer A
Jacksonville, Jan 2018 – Present

Accurately identified and implemented cost-effective business solutions that resulted in a 10% reduction of operational costs.
Developed innovative strategies to increase customer satisfaction by 20%, leading to an overall boost in sales revenue.
Mentored a team of 5 junior staff members, providing guidance on how to properly use software programs for data analysis and reporting purposes.
Monitored project timelines, budgets and resource allocation regularly; identified potential problems early on and proposed viable resolutions before they escalated into major issues.
Assessed the effectiveness of new approaches within short periods (e.g., two weeks) with detailed reports delivered promptly each time.

Business Solutions Manager, Employer B
Columbus, Mar 2012 – Dec 2017

Formulated successful business solutions for clients in a variety of industries, resulting in an increase of revenue by 15% within 6 months.
Consulted with stakeholders and conducted market research to identify areas needing improvement; implemented changes that increased customer satisfaction levels by 18%.
Reorganized the operations department from ground up, streamlining processes and eliminating redundancies which reduced budget spendings by $20K per quarter.
Independently managed multiple projects simultaneously while meeting tight deadlines; delivered results ahead of schedule on five occasions over a 12-month period.
Optimized existing systems and software applications to better align with organizational goals; increased productivity rates by 33% across all departments as measured annually.

Skills

Business Analysis
Account Management
Business Development
Team Leadership
Process Improvement
Business Process Improvement
Change Management
Business Intelligence
CRM

Education

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Business Solutions Manager
International Association of Business Solutions Managers
May 2017

1. Summary / Objective

Your resume summary/objective should be a concise overview of your professional experience and qualifications as a business solutions manager. Highlight the areas where you have excelled, such as developing innovative strategies to increase efficiency or creating cost-effective solutions for clients. You could also mention any certifications or awards that demonstrate your expertise in this field. Finally, make sure to include how you can bring value to the company by leveraging your skills and knowledge.

Below are some resume summary examples:

Diligent Business Solutions Manager with 8+ years of experience successfully managing client relationships and delivering business solutions for major clients in the financial services industry. Proven track record of developing effective strategies to meet customer requirements, driving process improvements that reduce costs by 15%, and increasing customer satisfaction ratings by 20%. Looking to join ABC Company as a Business Solutions Manager and lead successful projects.

Amicable business solutions manager with 7+ years of experience in leading large-scale technology projects and implementing innovative strategies to improve customer service. At Company X, successfully managed 35 staff members across 8 locations while developing a new online platform that generated $3M in revenue. Looking to join ABC Corp as the next Business Solutions Manager, where I can leverage my expertise to help drive growth by optimizing customer experiences.

Dependable business solutions manager with 10+ years of experience implementing successful business strategies and creating cost-saving measures. Demonstrated success in developing innovative products, building customer relationships, and leading high performing teams to achieve organizational objectives. At XYZ Company, reduced costs by 15% while increasing revenue by 24%. Recognized for streamlining workflow processes that improved productivity by 20%.

Detail-oriented business solutions manager with over 10 years of experience providing innovative and cost-effective business strategies. Experienced in all facets of IT, from developing new software programs to creating customized customer service plans. Proven track record in driving positive outcomes through project management, problem solving and data analysis. Skilled at managing teams to meet deadlines while ensuring quality standards are met.

Hard-working business solutions manager with 8+ years of experience in the IT industry. Proven track record of leading successful software development projects and delivering innovative technical solutions for a variety of customers. Skilled at analyzing customer needs, developing action plans, managing stakeholders, and ensuring project success. Seeking to join ABC Inc., where I can use my skillset to drive efficiency and increase profitability.

Skilled business solutions manager with 10+ years of experience in providing customer-focused business solutions. Proven success in developing and executing strategies to drive efficiency, reduce costs, and improve processes. Expertise across multiple industries including finance, retail, healthcare, and manufacturing. Consistently praised for project management skills that ensure on-time delivery of projects within budget constraints.

Energetic and highly organized business solutions manager with 10+ years of experience leading successful projects in the corporate environment. Proven ability to develop and execute innovative strategies, while maintaining an eye on budgeting and resource allocation. Seeking a role at ABC Solutions where I can leverage my expertise to drive process improvement initiatives that will maximize efficiency and profitability.

Talented business solutions manager with 10 years of experience in strategic planning, problem solving, and process improvement. Proven track record of successfully identifying customer needs to create innovative business solutions that drive growth and profitability. Looking to join ABC Company as a Solutions Manager to help develop strategies for the implementation of new technologies and systems.

2. Experience / Employment

The employment (or experience) section is the part of your resume where you list out all the details about your past positions. It should be written in reverse chronological order, with your most recent job listed first.

When writing this section, stick to bullet points as much as possible; it makes it easier for readers to take in what you have to say quickly and easily. When describing each position, think carefully about how best to explain what you did and any results that were achieved through your efforts.

For example, instead of saying “Managed business solutions,” you could say “Developed innovative solutions for clients’ businesses by leveraging cutting-edge technologies such as artificial intelligence and machine learning, resulting in a 20% increase in customer satisfaction.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Managed
Analyzed
Developed
Implemented
Optimized
Resolved
Monitored
Streamlined
Automated
Negotiated
Collaborated
Facilitated
Trained
Consulted
Presented

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Expedited
Formulated
Improved
Introduced
Mentored
Participated
Prepared
Reduced
Reorganized
Represented
Revised
Spearheaded
Structured
Utilized

Below are some example bullet points:

Streamlined business operations and processes, resulting in a 30% reduction of operating costs over the course of 6 months.
Negotiated contracts with vendors to secure better prices on office supplies; saved an average $5,000 each month on equipment purchases.
Participated in customer service forums to provide timely resolutions for complex technical issues and escalated problems when needed; successfully resolved 98% of customer inquiries within 48 hours or less.
Reduced employee training time by 50%, implementing innovative onboarding strategies that improved efficiency throughout the organization by 20%.
Effectively managed projects from concept through production launch stages, utilizing effective communication skills and project management software tools to ensure successful outcomes for all initiatives assigned.

Analyzed business operations of over 50 clients and identified areas for improvement, leading to an increase in efficiency by 15% across all departments.
Introduced innovative solutions that enabled the organization to save $1 million on operational costs within one year.
Trained more than 200 personnel on how to use new business tools and processes, boosting productivity levels by 10%.
Reliably managed a team of 30 consultants responsible for deploying business solutions; achieved 100% customer satisfaction ratings in every project undertaken during tenure.
Presented progress reports at monthly executive meetings, outlining successes & challenges faced while implementing various strategies over 6 months.

Advised more than 100 clients on the best business solutions for their organizations, resulting in an average of $10K+ in cost savings per client.
Competently managed projects from conception to completion involving teams ranging up to 30 people; achieved a 95% project success rate.
Prepared comprehensive reports outlining recommendations and action plans for improving organizational processes and operations; reduced customer service response time by 40%.
Resolved complex problems related to software implementation and system integration with minimal disruption or downtime hours; maintained high user satisfaction ratings at 97%.
Collaborated cross-functionally with IT personnel, executives, marketers & sales team members to develop creative strategies that increased revenue by 15% over 3 years period.

Expedited the implementation of business solutions, leading to an increase in customer satisfaction by 25% and a reduction in operational costs by $90K over 6 months.
Proficiently managed the research and development process for 10+ products, ensuring that all projects were completed on time within budget parameters.
Managed key stakeholders during product launches & upgrades; collaborated closely with marketing teams to ensure successful roll-outs of new services/solutions without any disruption or delay.
Spearheaded a team of 5 developers working on software applications which increased user engagement rates by 30%.
Compiled detailed reports about progress updates and performance metrics for senior leadership review every quarter; presented insights regarding market trends, customer feedback data and other related topics at monthly meetings with the CTO & VP’s.

Coordinated the development and implementation of business solutions for over 25 clients, resulting in an average cost savings of 20% on their operational costs.
Represented the company at client meetings to discuss project requirements, negotiate contracts and ensure successful delivery within allotted budgets and timelines; successfully secured 3 new projects worth $150K each in a 4-month period.
Actively participated in team collaboration sessions to provide creative input into product designs, features & functionality that were tailored to meet customer needs while improving end user experience by 10%.
Implemented best practices such as data analytics & automation tools across multiple software systems to streamline workflow processes and reduce manual labor hours by 200+ per month on average.
Facilitated knowledge transfer activities between departments regarding system use policies; facilitated training sessions for teams comprising up to 15 members covering topics such as security protocols & compliance regulations with zero incidents reported so far.

Structured and implemented comprehensive business solutions that increased productivity by 40% and saved the company over $100,000 in operational costs.
Achieved a 10-point customer satisfaction rating within 3 months of taking on the role; successfully oversaw 5 client projects to completion during this period.
Revised existing processes for greater efficiency, resulting in an estimated 30 hours of labor savings per week across all departments; led weekly meetings with stakeholders to ensure continuity of operations.
Improved data accuracy through rigorous testing procedures & quality assurance checks; deployed automated systems to reduce human errors significantly and maintain 100% compliance standards at all times.
Efficiently managed resources such as personnel, budgeting & scheduling requirements for maximum cost savings without compromising service delivery or customer experience levels.

Demonstrated strong leadership skills as a Business Solutions Manager, overseeing operations and projects for an organization with over 500 employees across 8 countries; improved efficiency by 20% within the first 6 months.
Resourcefully identified customer needs and implemented customized solutions to streamline business processes while meeting operational goals; reduced contractual costs by $200K annually.
Automated manual processes using cutting-edge technologies such as AI & ML algorithms, resulting in enhanced accuracy of data reporting with 15% fewer errors than before.
Utilized strategic planning techniques to develop comprehensive roadmaps aligning organizational objectives with technological resources; increased profits by 25%.

3. Skills

Two organizations that have advertised for a position with the same title may be searching for individuals whose skills are quite different. For instance, one may require the candidate to have knowledge of customer relationship management (CRM) software while another might be looking for someone with experience in project management.

To ensure your resume is seen by a human and not filtered out by an applicant tracking system, it’s important to tailor the skills section of your resume according to each job you are applying for. This means listing only those skills that are relevant and mentioned in the job posting.

You can further elaborate on these key qualifications throughout other sections such as summary or work experience; this will help demonstrate how you’ve used them successfully in past roles.

Below is a list of common skills & terms:

Account Management
Agile Methodologies
Analysis
B2B
Business Analysis
Business Development
Business Intelligence
Business Process
Business Process Improvement
Business Strategy
CRM
Change Management
Coaching
Cold Calling
Consulting
Contract Negotiation
Cross Functional Team Leadership
Customer Relationship Management
Customer Retention
Customer Satisfaction
Direct Sales
ERP
Forecasting
Human Resources
IT Strategy
Integration
Microsoft SQL Server
Networking
Operations Management
Process Improvement
Product Management
Program Management
Project Delivery
Project Planning
Recruiting
Requirements Analysis
Requirements Gathering
Risk Management
SDLC
SQL
Sales Operations
Sales Process
Salesforce.com
Selling
SharePoint
Social Media Marketing
Social Networking
Software Project Management
Solution Selling
Strategy
Team Leadership
Team Management
Teamwork
Telecommunications
Time Management
Vendor Management
Visio

4. Education

Adding an education section to your resume depends on how far along you are in your career. If you just graduated and don’t have much experience, mention it below the objective statement. However, if you already have years of work experience as a business solutions manager to showcase, omitting an education section may be beneficial for highlighting other important details about yourself.

If including an education section is necessary, make sure to list courses related to the job role like project management or finance that can demonstrate your understanding of the industry and skills required for success.

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications demonstrate to potential employers that you have the knowledge and proficiency in a certain field. They also show that you are committed to staying up-to-date with industry trends and standards.

If there is any certification related to the job for which you are applying, make sure it is included on your resume as this will give hiring managers an indication of how qualified you are for the role.

Certified Business Solutions Manager
International Association of Business Solutions Managers
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Stuart VonRueden, this would be Stuart-VonRueden-resume.pdf or Stuart-VonRueden-resume.docx.

7. Cover Letter

Providing a cover letter when applying for a job is an excellent way to demonstrate your enthusiasm and interest in the role. It’s usually made up of 2 to 4 paragraphs, giving you the opportunity to explain why you’re suitable for the position and what makes you stand out from other applicants.

A cover letter allows recruiters to gain more insight into who you are as a person and professional. Even though they may not be required by all employers, it’s definitely worth submitting one with your resume if given the chance!

Below is an example cover letter:

Dear Timmy,

I am writing to apply for the Business Solutions Manager position at XYZ Corporation. With extensive experience leading teams of business analysts and developing creative solutions to complex problems, I am confident I will make a significant contribution to your organization.

In my current role as Business Solutions Manager at ABC Company, I manage a team of 15 business analysts who support multiple departments within the company. I have successfully led initiatives to streamline processes and improve efficiency across the organization. For example, I spearheaded a project that resulted in a 30% reduction in customer churn by implementing new retention strategies. In addition, I have developed strong relationships with key stakeholders and department heads to ensure they are getting the most out of our team’s capabilities.

I firmly believe that my skills and experience would benefit XYZ Corporation immensely. In particular, my ability to think outside the box when it comes to solving problems would be an asset to your organization. I look forward to discussing how I can help you achieve your business goals during an interview at your earliest convenience. Thank you for your time and consideration; please do not hesitate to contact me if you have any questions or require additional information about my qualifications.

Sincerely,

Stuart