Building Manager Resume Guide

Building managers are responsible for the upkeep and maintenance of a building or property. This can include scheduled cleaning, repairs, and other necessary tasks to keep the building in good condition. Building managers may also be responsible for managing staff or contractors who work on the property.

You have the experience and credentials to manage any type of building, but employers don’t know who you are. To get your foot in the door, you’ll need to write a resume that demonstrates your ability to lead and oversee a property.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Building Manager Resume Sample

Walton Reinger
Building Manager

[email protected]
079-748-5312
linkedin.com/in/walton-reinger

Summary

Proficient building manager with experience in both commercial and residential properties. Managed a team of 5 at XYZ, responsible for total property upkeep including but not limited to repairs, maintenance, and janitorial services. Have extensive experience dealing with vendors, contractors, and government agencies such as the fire department. Known for always being able to find cost-effective solutions that do not sacrifice quality or safety.

Experience

Building Manager, Company ABC
Columbus, Jan 2018 – Present

Efficiently managed the upkeep and maintenance of a 5-story office building, including scheduling repairs, coordinating with outside contractors and overseeing janitorial staff.
Utilized strong interpersonal skills to effectively resolve tenant complaints in a timely manner; decreased number of unresolved complaints by 33% in the last quarter.
Formulated and implemented a new security protocol for after-hours access that increased safety for tenants and reduced break-ins by 50%.
Spearheaded the creation of a green initiative that encouraged recycling and energy conservation amongst tenants; resulted in a reduction of utility costs by 10%.
Reorganized the building’s floor plan to accommodate new businesses moving into the complex; successfully completed all renovations within budget and ahead of schedule.

Building Manager, Company XYZ
Murfreesboro, Mar 2012 – Dec 2017

Supervised a team of 12 maintenance workers and 2 janitorial staff, ensuring that all building operations were carried out in a safe and efficient manner.
Expedited the repair of faulty electrical wiring, plumbing and HVAC systems; advised building occupants on how to conserve energy during peak usage periods.
Advised management on cost-effective ways to improve building security, safety and aesthetics; helped implement new policies that led to a decrease in theft and vandalism incidents by 15%.
Effectively communicated with tenants regarding scheduled maintenance work, fire drills and other important announcements; resolved 85% of tenant complaints within 24 hours.
Inspected the condition of the premises on a daily basis, identifying potential hazards & reporting them to the appropriate department for corrective action; compiled monthly reports detailing the status of all repair & renovation projects underway.

Skills

Contract Negotiation
Contract Management
Facilities Management
Property Management
Project Planning
Operations Management
Team Leadership
Time Management
Teamwork

Education

Bachelor of Science in Facilities Management
Educational Institution XYZ
Nov 2011

Certifications

Building Manager Certification
BOMA International
May 2017

Related Resume Examples

All Examples

1. Summary / Objective

Your resume summary/objective is like an elevator pitch – it should be brief and to the point, highlighting your most relevant qualifications for the job.

In a building manager resume summary, you could mention your experience overseeing construction projects, ensuring that they are completed on time and within budget. You could also talk about your experience managing a team of maintenance staff, as well as any relevant industry certifications or training courses you have completed.

Below are some resume summary examples:

Determined building manager with 7+ years of experience in residential and commercial property management. In previous roles, increased tenant satisfaction by 27% through the development and implementation of new customer service initiatives. Seeking to join ABC Properties where I can continuing growing my career while providing top-notch service to tenants.

Detail-oriented building manager with 4+ years of experience in property maintenance and construction. Seeking to leverage knowledge and experience to take on a challenging role at ABC. At XYZ, managed the construction of a 30-unit apartment complex, ensuring timely completion within budget while maintaining high quality standards. In previous roles oversaw the maintenance of 100+ residential units and commercial properties.

Seasoned building manager with 5+ years of experience in commercial and residential property management. In previous roles, increased tenant satisfaction by 15% via consistent attention to detail and 24/7 availability. At XYZ Property Management, managed a team of 6 building staff members and successfully improved retention rates by 22%.

Energetic building manager with 20 years of experience in all aspects of commercial and residential property management. Proven ability to manage budgets, staff, vendors, and multiple properties simultaneously. Track record of decreasing operating costs while increasing tenant satisfaction. Recognized for being a proactive problem solver with an aptitude for quickly establishing rapport and trust with tenants, employees, and clients.

Passionate building manager with 5+ years of experience in construction and maintenance. Seeking to leverage experience to take on a larger role at ABC. In previous roles, managed a team of 12 workers responsible for the upkeep of XYZ properties. Also created an inventory management system that resulted in a 15% reduction in operating costs.

Well-rounded professional with 10 years of experience in Facilities Management, Construction Project Management, and Real Estate Development. Achieved corporate cost-savings goal of 15% by developing a preventative maintenance program that increased equipment lifespan by an average of 3 years. Led the $2MM gut-renovation project of 555 Main Street on time and under budget by proactive management of construction crew and maintaining strict quality control measures

Amicable and detail-oriented building manager with 7+ years of experience in overseeing the day-to-day operations of commercial and residential buildings. Strong multitasker able to handle a high volume of work while maintaining quality control standards. In previous roles, decreased energy costs by 10% on average per month through process improvements. Eager to leverage organizational skills for the benefit of ABC Properties.

Enthusiastic and experienced building manager seeking a position at XYZ. I have experience managing large teams of maintenance staff and tradespeople, as well as budgeting and project management. In my previous role, I increased tenant satisfaction by 15% through improved communication and timely resolution of maintenance issues.

Talented building manager with over a decade of experience in maintaining commercial, residential and industrial buildings. In previous roles increased customer satisfaction by 17% due to timely responses to maintenance requests and preventative maintenance measures. In addition created an emergency response plan that was utilized during a weather event which resulted in no downtime for the building systems.

2. Experience / Employment

For the experience section, you should list your employment history in reverse chronological order. This means your most recent job is first.

When writing about what you did in each role, stick to bullet points. This allows the reader to quickly understand the main points you’re trying to make. When possible, include quantifiable results to back up your claims.

For example, instead of saying “Managed building maintenance,” you could say, “Successfully managed a team of 10+ maintenance staff who were responsible for upkeep of a 500-unit apartment complex.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Managed
Coordinated
Scheduled
Hired
Trained
Supervised
Inspected
Evaluated
Improved
Maintained
Repaired
Cleaned
Operated
Secured
Provided

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Demonstrated
Developed
Expedited
Facilitated
Formulated
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Evaluated condition of buildings and grounds, and formulated monthly maintenance plans accordingly.
Thoroughly inspected all areas of the property on a daily basis, looking for repair/replacement needs, safety hazards and general cleanliness issues.
Compiled reports detailing repair/upkeep costs, estimated timeframes for completion and proposed solutions for any problems discovered during inspections.
Prepared work orders for outside contractors as needed, ensuring that all repairs were completed in a timely manner and within budget constraints.
Demonstrated excellent customer service skills when interacting with tenants, addressing their concerns in a prompt and professional manner.

Independently managed all aspects of a 50-unit apartment building, including budgeting, maintenance, repairs and tenant relations.
Cleaned and maintained all common areas on a daily basis; received positive feedback from tenants regarding the cleanliness of the building.
Reduced overall operating expenses by 10% through effective cost-cutting measures such as renegotiating vendor contracts and reducing energy consumption.
Provided prompt and courteous customer service to tenants; resolved conflict in a professional manner while maintaining good relationships with tenants.
Represented the interests of the landlord at monthly board meetings; effectively communicated updates and changes to fellow board members.

Introduced a new system for tracking maintenance requests which resulted in a 15% decrease in outstanding requests.
Managed a team of 12 janitorial staff, delegating tasks and ensuring that all areas of the building were clean and presentable at all times.
Operated the building’s security system, managing access for employees and visitors while also responding to any incidents or alarms.
Proficiently used Excel to track inventory levels and budget expenditure; identified cost-saving opportunities which reduced overall spending by $2,000 per month.
Improved communication between different departments by implementing monthly interdepartmental meetings; this led to a 10% increase in collaboration across the organization.

Structured the work schedule for a team of 6 janitors, allocating tasks based on individual strengths and weaknesses to ensure that the building was cleaned effectively and efficiently.
Mentored 2 new members of the cleaning staff, teaching them how to properly use cleaning equipment and chemicals while following all safety procedures.
Revised the building’s evacuation plan in accordance with updated fire safety regulations, ensuring that all staff members were familiar with the revised procedures.
Reliably completed daily inspections of the building to check for any maintenance or repair issues, making sure to resolve any problems in a timely manner.
Assessed potential security risks around the property and took appropriate measures to mitigate those risks (e.g., installing additional lighting in dark areas).

Secured the building by locking all doors and windows, setting the alarm, and performing regular security checks.
Developed and implemented a new cleaning schedule that saved 4 hours of cleaning time per week.
Participated in monthly safety meetings with the local police department to develop emergency response plans.
Substantially reduced energy costs by implementing new energy-saving measures such as motion sensor lights and programmable thermostats.
Achieved a 95% satisfaction rating from tenants in the most recent tenant survey.

Facilitated the building and grounds maintenance for a commercial office complex with 500+ employees, contractors and visitors.
Optimized the daily cleaning schedule to reduce labor costs by 10%.
Scheduled and oversaw all repairs and renovations, ensuring that all work was completed on time and within budget.
Maintained the security of the premises at all times, responding quickly to any incidents or emergencies.
Competently handled all customer inquiries and complaints in a professional manner.

Presented monthly building status reports to the Board of Directors, detailing repair and maintenance needs, budget projections and staff performance metrics.
Repaired roof leaks, renovated aging bathrooms, replaced outdated HVAC units and took other corrective measures to bring the property up to code compliance standards.
Coordinated with outside vendors to schedule regular cleaning, landscaping and snow removal services for the common areas; also arranged for monthly inspections by the city fire marshal.
Consistently enforced building rules and regulations among residents, resulting in a 25% decrease in noise complaints and a 10% increase in customer satisfaction ratings from surveys.
Streamlined work order processing by implementing an online system that allowed tenants to submit requests electronically; this resulted in a 30% reduction in average response time forrepair/maintenance issues.

3. Skills

Skills required for a building manager will differ depending on the employer, as well as the size and type of building they manage. For example, one company might be looking for someone with experience in managing a high-rise office building, while another is seeking a candidate to oversee a smaller residential complex.

One way to ensure that your resume stands out from the competition is by tailoring the skills section to each job you are applying for. This will show employers that you have the specific qualifications they are looking for and increase your chances of getting your foot in the door.

In addition to just listing skills here, try to highlight your most relevant ones elsewhere in your resume (such as in the summary or experience section).

Below is a list of common skills & terms:

Account Management
Building Maintenance
Building Management
Building Services
Communication
Construction Management
Contract Management
Contract Negotiation
Event Management
Facilities Management
Leases
Operations Management
Procurement
Project Planning
Property Management
Real Estate
Team Leadership
Teamwork
Time Management

4. Education

Including an education section on your resume will depend on how far along you are in your career. If you just graduated and have no prior experience, mention your education below your resume objective. On the other hand, if you have been working as a building manager for years with plenty of experience to showcase, omitting the education section is perfectly fine.

If an education section is included, mention courses and subjects related to the building manager job you are applying for such as “Courses included Facilities Management & Maintenance, Building Construction & Design.”

Bachelor of Science in Facilities Management
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications highlight your specialized knowledge and prove to potential employers that you have the skillset required for the job.

Including relevant certifications in your resume will demonstrate that you are up-to-date with industry standards and best practices. This can give you a significant advantage over other candidates who do not hold any certifications.

Building Manager Certification
BOMA International
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Walton Reinger, this would be Walton-Reinger-resume.pdf or Walton-Reinger-resume.docx.

7. Cover Letter

Including a cover letter with your job application is a great way to show potential employers who you are and what you have to offer. It’s an opportunity for you to elaborate on your skills, accomplishments and experience in a way that your resume doesn’t allow.

Most cover letters are made up of 2 to 4 paragraphs and highlight why you would be the perfect candidate for the role. Although they aren’t always required, it’s generally recommended that you include one with your job application.

Below is an example cover letter:

Dear Jonathon,

I am interested in the Building Manager position at your company. As a building manager with over 10 years of experience, I have the skills and knowledge to oversee all aspects of building operations. I am a motivated individual who is able to work independently and take initiative when needed. In my previous role, I was responsible for managing a team of janitorial staff, overseeing maintenance projects, and ensuring that health and safety regulations were being followed. I am confident that I can provide excellent service to your tenants and contribute to the overall success of your organization.

Some key qualifications that I possess include:

– Strong leadership skills: I have experience leading teams of employees and delegating tasks efficiently.
– Excellent communication skills: I am able to effectively communicate with tenants, vendors, and other stakeholders.
– Organizational skills: I am highly organized and can manage multiple tasks simultaneously without compromising quality or service levels.
– Problem solving skills: I have proven ability to troubleshoot issues quickly and effectively in order to minimize disruptions.

Please find attached my resume for additional details regarding my qualifications as well as contact information should you have any questions or would like to schedule an interview at your earliest convenience. Thank you for your time!

Sincerely,

[Your name]