Billing Manager Resume Guide

Talented billing manager with 10+ years of experience overseeing and managing accounts payable/receivable, collections, invoicing processes, customer service inquiries, and data entry. Proven track record of increasing revenue by 11% within 3 months through process optimization and streamlining procedures. Seeking to join ABC Inc., where I can leverage my expertise in financial management to support the pursuit of organizational objectives.

Driven billing manager with 8+ years of experience in the medical and finance industries. Analytical problem solver who has managed a team of 10 accountants, ensuring accuracy and timeliness for all claims processed. Accustomed to using advanced IT systems to ensure data integrity, streamline workflow processes, and reduce costs by 20%. Looking to leverage proven expertise at ABC Medical Center as their next Billing Manager.

Diligent and detail-oriented billing manager with 8+ years of experience in the finance industry. At XYZ, increased collections by 10% while managing a team of 5 billers. Developed innovative strategies to optimize cost savings and streamline operations that resulted in an improvement of 40% efficiency across all departments. Experienced with various types of billing software, invoicing systems, and accounting processes.

Amicable billing manager with 10+ years of experience leading customer-focused teams in high-volume environments. Proven record of delivering accurate, timely outputs and streamlining processes to reduce costs. At XYZ Company, identified a $50K discrepancy in accounts receivable that resulted in improved client satisfaction ratings by 24%. Looking forward to bringing the same level of excellence to ABC Corporation.

Skilled billing manager with 10+ years of experience overseeing processes and procedures in the medical, insurance, and hospitality industries. At XYZ Hospitality Group, improved revenue cycle management process by 25%, resulting in a 20% increase in collections efficiency. Seeking to join ABC Corporation’s finance team as its next Billing Manager to optimize cost savings for stakeholders across all departments.

Determined billing manager with 10 years of experience in the medical field. Proficient in financial software and regulations, including Medicare, Medicaid, private insurances. At XYZ Hospital managed a team of 8 to ensure accurate billing process and timely collection from patients/insurance companies. Reduced delinquent accounts receivable balance by 40%, saving $250K annually for the hospital.

Reliable and detail-oriented billing manager with 8+ years of experience in accounts receivable management, collections, customer service, and cash flow analysis. Effective communicator who is able to troubleshoot complex issues quickly and efficiently. Seeking to join ABC Company as the next Billing Manager where I can utilize my skillset for increased efficiency and improved performance.

Seasoned billing manager with 8 years of experience managing complex accounts. Proven success in streamlining processes, decreasing costs and improving customer satisfaction. At XYZ, successfully managed a team of 20 employees responsible for the collection of 500 monthly accounts totaling $5M in revenue. Received multiple awards from upper management for exceptional performance.

• Advised clients on billing-related issues and resolved over 100 inquiries per day, ensuring that all customer concerns were addressed in a timely and professional manner.
• Prepared invoices for customers using the company’s proprietary software system, streamlining the process to complete up to 500 transactions daily with an accuracy rate of 99%.
• Monitored client accounts for payment discrepancies and identified $20,000 worth of errors within 1 month; collaborated with collections team to recoup lost revenue by 70% in 3 months.
• Accurately processed payments from customers via credit card or other electronic methods while adhering strictly to PCI compliance standards; decreased total processing time by 25 minutes per transaction on average.
• Assessed staff performance quarterly according to quality control metrics such as invoice accuracy, response times & dispute resolutions; developed training plans based on results which improved overall employee satisfaction ratings by 19%.

• Documented and processed over 20,000 bills for various services each month with 100% accuracy, resulting in a 5% increase in on-time payments.
• Reliably managed accounts receivable operations including invoicing, cash collection and credit card processing; reduced overdue balances by 15%.
• Implemented streamlined billing processes to improve efficiency and raise customer satisfaction levels; decreased invoice processing time from 3 days to 2 days across the board.
• Updated accounting records accurately using QuickBooks software while ensuring that all transactions were properly documented according to GAAP standards.
• Expedited resolution of customer billing issues within 24 hours through prompt follow-up calls or emails when necessary; increased customer retention rate by 10%.

• Resolved over $2 million in accounts receivable discrepancies per month, reducing overdue payments by 15%.
• Participated in key meetings with stakeholders to review patient billing and insurance issues; identified process gaps that resulted in a 50% drop of charge denials.
• Improved the accuracy of billing procedures through developing and implementing new coding processes, resulting in an increase of revenue collections by 22%.
• Meticulously reviewed all documentation related to medical claims before submission for payment, eliminating potential inaccuracies or errors prior to submission deadline.
• Mentored junior team members on proper filing techniques and standard operating procedures within the department while ensuring HIPAA compliance practices were met at all times.

• Generated and processed over 5,000 invoices per month, resulting in a 20% decrease in overdue payments.
• Thoroughly reviewed financial records to ensure accuracy of billing information such as customer ID, payment due dates and itemized costs; identified $25K worth of errors in the process.
• Introduced an automated system for collecting client data which resulted in faster invoice processing time by 25%.
• Investigated discrepancies between actual payments received and expected amounts; successfully recovered $15K that had been underbilled or not billed at all from clients within 6 months.
• Streamlined paperless billing procedures for 800+ customers using QuickBooks software to increase efficiency by 50%.

• Utilized computerized accounting software to manage billing, generate invoices and process payments for over 1,500 clients each month; successfully maintained accurate records of all accounts receivable transactions.
• Revised existing payment methods to ensure timely collection of payments and reduce the number of overdue bills by 25%.
• Actively monitored customer’s account activity to identify any discrepancies or late fees due on invoices; reconciled outstanding balances with customers accordingly.
• Coordinated with other departments such as sales & collections teams in resolving disputes related to billing matters; improved customer satisfaction ratings by 12%.
• Streamlined manual processes involved in generating reports, tracking unpaid debts and managing client information using advanced spreadsheet tools; reduced operational costs associated with billing activities by $10K annually.

• Compiled and submitted monthly invoices of over $500,000 to customers in a timely manner; managed accounts receivable for more than 200 clients.
• Reconciled discrepancies between payment records and customer billing statements with accuracy, saving the company an estimated $15,000 annually.
• Spearheaded process improvement initiatives resulting in a 30% reduction in invoice processing time from 3 weeks to 2 weeks without compromising quality or data integrity.
• Substantially increase collections rate by 10% within 6 months by optimizing collection procedures such as automated follow-ups on overdue payments and using third party debt collectors when necessary.
• Presented detailed financial reports regarding outstanding balances at weekly management meetings which helped inform strategic decisions related to cash flow optimization efforts.

• Reported to the Financial Controller and supervised a team of seven billing clerks; improved accuracy in invoice preparation by 34% and reduced outstanding payments from clients by 20%.
• Managed accounts receivable processes including invoicing, credit notes & refunds, payment collections and bank reconciliations while ensuring compliance with GAAP standards.
• Competently processed up to 200 high-volume customer transactions daily within an ERP system, recording all data accurately for easy reporting purposes.
• Achieved cost savings on postage expenses through the implementation of online billing strategies; lowered costs by $8,000 annually without sacrificing quality or response time accuracy.
• Demonstrated strong organizational skills when compiling financial statements such as balance sheets & income statements; completed tasks 8 hours faster than average colleagues each month.

Bachelor of Science in Accounting
Educational Institution XYZ
Nov 2011

Certified Professional Medical Billing Manager
American Medical Billing Association
May 2017