Billing Coordinator Resume Guide

Diligent billing coordinator with 4+ years of experience. Excellent at working with insurance companies to get claims processed and payments made on time. In previous roles, increased timely claim submissions by 23% and decreased outstanding receivables by 17%. Seeking to leverage knowledge and experience to become the next billing coordinator at ABC company.

Determined and accurate billing coordinator with 6 years of experience in the industry. At XYZ, increased efficiency by streamlining the claims process and reducing errors by 30%. Led a team of 4 billers to increase collections by 10% through more effective follow-up on outstanding balances.

Driven medical billing coordinator with 6+ years of experience managing medical claims and patient accounts. In previous roles, increased accuracy of insurance payments by 13% and improved collections by 21%. Seeking to apply proven organizational skills to streamline billing procedures at ABC Medical Center.

Proficient billing coordinator with 6+ years of experience working in fast-paced offices. Seeking to leverage strong organizational skills and in-depth knowledge to streamline billing operations at ABC. At XYZ, managed accounts receivable totaling $2M+. Achieved 97% payment collection rate by following up with various parties on a daily basis.

Well-rounded billing coordinator with more than five years of experience in customer service, accounts receivable, and collections. In previous roles increased efficiency by developing new workflows and automating manual processes. Key achievements include reducing the outstanding A/R balance by $250,000 over a six-month period and increasing payment collection rate by 7%.

Reliable billing coordinator with 3+ years of experience in invoicing, collections, and customer service. At ABC Corporation, increased on-time payments by 10% through more efficient invoicing procedures. Seeking to leverage strong organizational skills to streamline billing processes at XYZ Inc.

Skilled billing coordinator with 6+ years of experience in medical office administration. Proven ability to streamline billing processes and improve collections by 15%. Experienced in ICD-10 and CPT coding, as well as insurance verification and claims processing. At ABC Medical Clinic, increased patient satisfaction scores by implementing a new online payment portal.

Amicable and detail-oriented billing coordinator with 5+ years of experience in medical administration and customer service. At ABC, increased departmental efficiency by 15% through the implementation of an improved data management system. As a result, the team was able to process 30% more claims per hour while reducing error rates by 7%.

Professional billing coordinator with 3+ years of experience in the medical industry. Proven ability to provide support to doctors, nurses, and patients while ensuring billing accuracy and compliance. In previous roles increased efficiency by 15% through process improvements. Seeking to leverage my skills and knowledge to become the next billing coordinator at ABC Medical Center.

• Investigated and resolved over 500 billing discrepancies, saving the company an average of $250 per discrepancy.
• Spearheaded the development of a new billing system that increased accuracy by 5%.
• Developed and implemented a training program for new employees on the billing system, reducing onboarding time by 2 weeks.
• Negotiated discounts with vendors that saved the company $100,000 annually.
• Independently managed the billing department in the absence of the manager, ensuring all deadlines were met and targets were achieved.

• Revised and updated monthly billing statements for accuracy before sending to over 1,200 customers, resulting in a decrease of customer complaints by 23%.
• Optimized the billing process by streamlining data entry and eliminating duplicate workflows; this resulted in an increase in productivity by 15%.
• Efficiently managed collections for past due accounts, reducing the amount of outstanding invoices by 7% within a 3-month period.
• Represented the company at quarterly meetings with key clients to discuss billing concerns and resolve any issues; as a result, client retention increased by 2%.
• Generated monthly reports detailing billings and receivables for management review; assisted with developing new strategies to improve cash flow and reduce aged receivables.

• Prepared and processed an average of 500 invoices per month, ensuring that all billing information was accurate and up to date.
• Reduced customer payment times by 10% on average by streamlining the invoicing process and working closely with the accounting department.
• Authorized payments for over 200 vendors per month, within set budget parameters; created new system for tracking vendor payment history and outstanding balances.
• Confidently resolved any billing inquiries or discrepancies in a timely and professional manner.
• Reorganized the filing system for all invoices, resulting in a more efficient workflow for the entire department.

• Utilized various software programs to generate invoices and track payments.
• Introduced a new filing system that improved organization and decreased billing errors by 25%.
• Facilitated communication between the accounting, sales, and customer service departments to ensure timely billing.
• Participated in monthly meetings with the CEO and other coordinators to discuss company-wide billing concerns.
• Consistently met deadlines for issuing bills and processing payments, improving customer satisfaction by 10%.

• Monitored and tracked daily billing activities to ensure that all invoices were processed in a timely and accurate manner.
• Advised clients on payment options, helped them to understand their bill, and answered any questions or concerns they had regarding charges.
• Competently handled a high volume of phone calls (50+ per day) from clients, insurance companies, and medical offices regarding billing inquiries.
• Formulated creative solutions to complex billing problems and successfully resolved over 100 customer complaints.
• Structured new systems and processes for the department which improved efficiency by 30%.

• Expedited the billing process for over 100 customers per day, resulting in a 15% decrease in customer wait time.
• Organized and filed all customer invoices alphabetically, by account number and month/year; created a new filing system that improved efficiency by 30%.
• Accurately entered data into the computer system, ensuring that all charges were correctly applied to each customer’s account; made 10 or fewer errors per week.
• Scheduled appointments for the billing department staff, as well as for customers who needed to speak with a representative; coordinated schedules for 5 employees on average.
• Tracked payments made by customers, following up with those who were behind on their payments; helped increase payment collection rate by 7%.

• Achieved a 97% accuracy rate when entering patient data and insurance information into the billing system.
• Confirmed that all required documentation was received from patients prior to processing their claims.
• Substantially reduced the number of outstanding claims by following up with patients and insurance companies on a regular basis.
• Processed an average of 500 claims per month, ensuring that they were submitted in a timely manner.
• Verified that all payments received were applied correctly to the corresponding patient accounts.

• Improved the efficiency of the billing process by streamlining communication between the sales, accounting and customer service teams.
• Compiled and analyzed data from customer invoices to identify errors and discrepancies; resolved over 400 issues in the last quarter.
• Meticulously reviewed invoices for accuracy before they were sent out to customers, catching and correcting mistakes that would have resulted in over $6,000 in lost revenue.
• Resolved all customer inquiries and complaints related to billing in a timely and professional manner.

Associate’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

Medical Billing and Coding Specialist
American Medical Billing Association
May 2017