Benefits Manager Resume Guide
Benefits Managers are responsible for overseeing the administration of employee benefits programs. They design and implement benefit plans, evaluate options to ensure that employees receive competitive compensation packages, develop budgeting strategies for managing costs associated with benefits programs, and monitor compliance with applicable regulations.
You have a knack for understanding the complexities of benefits plans, and would make an invaluable asset to any organization. To get noticed by hiring managers, you must write a resume that demonstrates your knowledge and experience in this field.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Benefits Manager Resume Sample
Devan Mills
Benefits Manager
[email protected]
657-607-3581
linkedin.com/in/devan-mills
Summary
Professional benefits manager with 8+ years of experience in employee benefits administration. Skilled at designing and administering benefit plans for organizations, including health care coverage, retirement savings programs, life insurance policies and other voluntary benefits. Proven track record in driving cost efficiency while maintaining a high level of service to employees. Experienced in managing complex projects across multiple departments within tight deadlines.
Experience
Benefits Manager, Employer A
San Jose, Jan 2018 – Present
- Evaluated employee benefit plans and provided solutions on cost-saving opportunities to reduce premium expenses by 15%.
- Actively researched, developed and managed new benefits programs such as financial counseling, tuition assistance, life insurance coverage, disability coverage and 401(k) retirement options for over 500 employees.
- Presented comprehensive presentations of company’s employee benefit packages at monthly team meetings; recruited 200+ employees through these sessions in the past year alone.
- Utilized a variety of software tools to track eligibility status for each individual employee based on their job role & duration with the organization; created reports detailing changes accordingly within 2 days per month on average.
- Optimized current processes related to onboarding/offboarding activities by streamlining paperwork using online forms and reducing administrative tasks up to 4 hours a week (50%).
Benefits Manager, Employer B
Memphis, Mar 2012 – Dec 2017
- Introduced and implemented an innovative benefits package for 800+ employees, resulting in a 25% increase in employee satisfaction levels.
- Streamlined the process of reviewing and updating existing health insurance plans; reduced paperwork time by 30 hours per month on average.
- Researched best practices from top-tier companies to continually improve benefit offerings according to industry standards; increased cost savings by $4500 annually across all programs.
- Spearheaded the development of multiple wellness initiatives such as free gym memberships, healthy eating challenges & mental health awareness campaigns – boosting productivity amongst staff members by 10%.
- Competently handled all aspects of employee benefits administration including open enrollment periods, COBRA regulations & HIPPA compliance issues with 100% accuracy rate at all times.
Skills
- Human Resources
- Employee Benefits
- Benefits Administration
- Employee Relations
- HRIS
- Onboarding
- Recruiting
- Performance Management
- Deferred Compensation
Education
Bachelor of Science in Human Resources Management
Educational Institution XYZ
Nov 2011
Certifications
Certified Employee Benefits Specialist (CEBS)
International Foundation of Employee
May 2017
1. Summary / Objective
Your resume summary should be a brief snapshot of your qualifications and experience as a benefits manager. It should highlight the skills that make you stand out from other applicants, such as your knowledge of employee benefit laws, ability to develop cost-effective plans for employers, and expertise in managing complex projects. You could also mention any certifications or awards you have received related to benefits management, as well as any relevant volunteer work or internships. This will give potential employers an idea of why they should hire you over someone else with similar qualifications.
Below are some resume summary examples:
Proficient benefits manager with 10+ years of experience handling the administration and management of employee benefit programs. Proven record of effectively managing a wide variety of health, disability, retirement, and other welfare plans. Especially adept at identifying cost-saving opportunities while ensuring compliance to applicable laws and regulations. Seeking to join ABC Company as their next Benefits Manager to help optimize their existing benefits portfolio.
Hard-working benefits manager with 8+ years of experience developing, implementing, and managing employee benefit programs. Skilled in researching and understanding complex legal regulations while ensuring compliance at ABC Company. Achieved a 10% savings on healthcare costs by negotiating favorable terms with vendors. Proven success in creating innovative solutions to improve operational efficiency as well as increase employee satisfaction rates.
Skilled benefits manager with 5+ years of experience overseeing employee benefit plans and programs. Proven record in developing, implementing, administering and evaluating various benefits packages that align with organizational goals. Experienced in negotiating competitive health insurance contracts to save ABC Corporation over $200K annually. Seeking a position at XYZ Company to use my expertise in optimizing employee benefits strategies.
Detail-oriented benefits manager with 8+ years of experience in designing, implementing and managing employee benefit programs. Proven track record of improving the efficiency and cost-effectiveness of existing benefits plans while increasing employee satisfaction levels. At XYZ Inc., managed a large portfolio of corporate health insurance plans that provided comprehensive coverage to over 1,500 employees across multiple states.
Driven benefits manager with 5+ years of experience in benefits administration and employee relations. Proven track record of success managing benefit plans, developing policies, and streamlining processes while reducing costs by 15%. At XYZ, successfully developed a comprehensive benefits plan that increased retention rates by 10%. Experienced in working with multiple stakeholders to ensure compliance with all regulations.
Energetic and experienced benefits manager with 8+ years of experience in designing, implementing, and evaluating employee benefits programs. At XYZ Corporation managed the health insurance plan for over 500 employees while reducing costs by 20%. Skilled at developing policies and procedures to ensure compliance with federal regulations. Experienced in project management, budgeting, customer service, and problem-solving.
Seasoned Benefits Manager with 8+ years of experience managing complex employee benefit plans and systems. Highly adept at conducting audits, financial analysis, and preparing executive-level reports to ensure compliance in all areas. Proven success in developing more efficient processes that saved ABC Corporation over $50K annually. Seeking to leverage expertise for the role of Benefits Manager at XYZ Company.
Amicable and organized benefits manager with 10+ years of experience in the human resources industry. Skilled at administering benefit programs that meet organizational objectives, employee needs, and legal requirements. At XYZ Corporation, designed a new employee benefit program that saved $50K annually for the organization. Seeking to bring similar cost savings to ABC Company as its next Benefits Manager.
2. Experience / Employment
For the experience section, you should list your employment history in reverse chronological order. This means that the most recent job is listed first.
Stick to bullet points when writing this section; doing so makes it easier for the reader to take in your accomplishments quickly and easily. When crafting these bullet points, be sure to provide detail on what you did and any results or successes achieved as a result of your work.
For example, instead of saying “Managed employee benefits,” you could say, “Developed an online platform for tracking employee benefit usage which resulted in a 15% reduction in administrative costs.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Administered
- Developed
- Monitored
- Evaluated
- Implemented
- Analyzed
- Researched
- Negotiated
- Managed
- Coordinated
- Assessed
- Streamlined
- Enforced
- Advocated
- Facilitated
Other general verbs you can use are:
- Achieved
- Advised
- Compiled
- Demonstrated
- Expedited
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Prepared
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Structured
- Utilized
Below are some example bullet points:
- Efficiently managed a $1.5 million annual budget to provide employee benefits such as health insurance, 401Ks and paid time off while achieving an 8% reduction in expenses year-over-year.
- Advised over 200 employees on how best to utilize their benefit packages; effectively solved problems related to coverage access and eligibility requirements for 75+ customers within 24 hours of inquiry receipt.
- Advocated for the rights of workers by engaging with government agencies regarding legislative changes impacting employee benefits programs; secured up to 6 weeks extra family leave for over 100 new parents during last fiscal year period.
- Participated in multiple task forces which successfully negotiated favorable contracts with major healthcare providers resulting in 30% savings across all medical plans offered by the organization’s HR department annually; oversaw contract renewals twice per annum without disruption or interruption of service levels provided under those agreements.
- Negotiated long term disability coverage at discounted rates saving company an additional $200k/year compared against market rate costs associated with that type of protection plan package provisioning.
- Reliably managed employee benefits programs for a staff of 1,000+; increased the overall satisfaction rate by 33% through efficient and timely delivery of services.
- Prepared detailed monthly reports on benefit plan costs, claims analysis, enrollment trends and utilization statistics to ensure accuracy and proper budgeting in all areas.
- Compiled complex data from multiple sources to develop comprehensive presentations for senior management regarding new or modified health plans & other group insurance policies.
- Coordinated with vendors such as insurance providers, brokers and third-party administrators to negotiate better rates while ensuring compliance with applicable laws & regulations at all times.
- Monitored performance indicators related to benefits operations continuously; identified risks early on towards taking preventative action where necessary, resulting in an 11% reduction in errors/delays over 12 months period.
- Formulated and implemented benefit plans for a staff of 350+ employees, resulting in cost savings of $15K.
- Reduced health insurance costs by over 20% through negotiations with providers and implementing innovative solutions to streamline benefits administration procedures.
- Developed employee wellness programs that increased participation from 30% up to 70%, enhancing productivity levels across the organization.
- Consistently monitored corporate benefits packages and updated them regularly according to changing regulations, improving compliance with state and federal laws by 15%.
- Reorganized existing policies into easy-to-understand documents which provided more clarity on employee rights & entitlements; this improved job satisfaction scores among 77% of surveyed workers within 3 months.
- Diligently managed employee benefits programs and administered over 2,000 benefit enrollments each year; reduced costs by 15% while increasing coverage quality.
- Expedited the onboarding process of new hires by creating an automated system for entering employee information into HR databases within 24 hours.
- Improved customer service levels when responding to queries about insurance plans, health savings accounts and other medical benefits; achieved a 95% satisfaction rating from employees according to surveys conducted every quarter.
- Implemented creative strategies that resulted in a 4% rise in overall enrollment numbers with minimal additional cost implications on employers; negotiated lower rates with insurers without sacrificing coverage quality or breadth of services offered per plan option available to staff members.
- Represented the organization at various networking events related to healthcare reform initiatives as well as industry seminars & conferences concerning changes in healthcare regulations & laws affecting employer-sponsored group plans nationwide.
- Accurately processed and managed benefits for over 500 employees, ensuring that all paperwork was compliant with governmental regulations.
- Facilitated the implementation of a new retirement system structure; reduced costs by 20% while increasing employee satisfaction ratings by 35%.
- Analyzed data sets to identify trends in benefit utilization; proposed cost-effective solutions to increase efficiency and reduce expenses year-over-year.
- Structured efficient processes for enrolling, terminating and updating employee benefits packages; met deadlines 30 days ahead of schedule on average each quarter.
- Assessed current programs against industry standards to determine areas needing improvement or upgrades; achieved an overall savings of $50K annually through process optimization efforts.
- Achieved a 10% decrease in benefit costs by renegotiating contracts with vendors and obtaining discounts.
- Managed the day-to-day administration of employee benefits, including health, dental, vision and retirement plans for over 500 employees.
- Administered COBRA requirements for former employees; created and maintained confidential records on all participants’ accounts accurately.
- Resourcefully handled complex customer service inquiries related to claims processing, billing discrepancies or enrollment issues within 24 hours of receipt from customers/employees via phone calls and emails; improved customer satisfaction ratings by 18%.
- Revised existing policies to ensure compliance with changing regulations while maintaining cost effectiveness; decreased overall administrative costs by 15%.
- Successfully managed the benefits program for a company of 350+ employees, ensuring that all payroll and medical deductions were accurately calculated each period.
- Enforced compliance with federal & state regulations on employee benefit plans; reduced legal risks by 45%.
- Demonstrated strong communication skills when explaining complex benefit rules and policies to new hires during orientation sessions; decreased onboarding time by 12 hours per new hire.
- Mentored 5 junior staff members on best practices in employee benefits management, developing their knowledge base around coding, claims processing, retirement planning & other related topics while increasing productivity by 22%.
3. Skills
Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may require the candidate to be proficient in administering health insurance plans while Organization XYZ might demand expertise in managing retirement benefits.
It is essential to tailor the skills section of your resume for each job you are applying for because many employers use applicant tracking systems these days, which scan resumes for certain keywords before passing them on to a human.
You should also elaborate on your most important skillset by discussing it further in other areas such as the summary or experience sections.
Below is a list of common skills & terms:
- 401k
- ADP Payroll
- Applicant Tracking Systems
- Benefits Administration
- Business Process Improvement
- Change Management
- Coaching
- Cobra
- College Recruiting
- Deferred Compensation
- Employee Benefits
- Employee Engagement
- Employee Relations
- Employee Training
- Employment Law
- FMLA
- HR Policies
- HRIS
- Health Insurance
- Healthcare
- Hiring
- Human Resources
- Human Resources Information Systems
- Insurance
- Interviews
- Labor Relations
- Leadership Development
- New Hire Orientations
- Onboarding
- Open Enrollment
- Organizational Development
- Payroll
- PeopleSoft
- Performance Management
- Personnel Management
- Policy
- Process Improvement
- Program Management
- Recruiting
- Succession Planning
- Talent Acquisition
- Talent Management
- Team Leadership
- Time Management
- Vendor Management
- Workers Compensation
- Workforce Planning
4. Education
Including an education section on your resume will depend on how far along you are in your career. If you just graduated and have little to no work experience, mentioning your education below the resume objective is a good idea. However, if you have been working as a benefits manager for years with plenty of accomplishments to showcase, omitting the education section altogether can be beneficial.
If an education section is included, try to mention courses and subjects related to the job of benefits manager that demonstrate knowledge relevant to this role.
Bachelor of Science in Human Resources Management
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications are a great way to demonstrate your proficiency in certain areas and can give you an edge over other applicants. Employers will be interested in seeing what professional development courses you have taken and if you have actively kept up with industry standards.
If the job advert emphasizes any certifications that may be beneficial, make sure to include them on your resume as they could prove invaluable when it comes time for employers to choose between candidates.
Certified Employee Benefits Specialist (CEBS)
International Foundation of Employee
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Devan Mills, this would be Devan-Mills-resume.pdf or Devan-Mills-resume.docx.
7. Cover Letter
Providing a cover letter is a great way to highlight your skills and qualifications for a job. It’s made up of 2 to 4 paragraphs that explain why you are the perfect fit for the role, as well as providing more information than what’s included in your resume.
Although cover letters aren’t always required, they can help set you apart from other applicants by showing off how passionate and motivated you are about pursuing this opportunity. They can also be used to address any potential issues or concerns an employer may have with hiring you.
Below is an example cover letter:
Dear Vesta,
I am writing to apply for the position of Benefits Manager at XYZ Corporation. With more than 10 years of experience in human resources and benefits administration, I have the knowledge and skills needed to excel in this role.
In my current position as Benefits Manager at ABC Company, I oversee all aspects of our employee benefits program, including health insurance, retirement plans, and other voluntary benefit offerings. I am well-versed in compliance regulations related to benefits administration, and I have a proven track record of designing and implementing cost-effective benefits programs that meet the needs of employees.
I am confident that I can provide similar results for XYZ Corporation. In addition to my experience with benefits administration, I also have strong interpersonal and communication skills that will be invaluable in managing relationships with vendors, negotiating contracts, and resolving employee inquiries or concerns.
I would welcome the opportunity to discuss how my experience could benefit your organization. Please contact me at [phone number] or [email address] to arrange a time for us to speak. Thank you for your time and consideration; I look forward to hearing from you soon.
Sincerely,
Devan