Auto Glass Technician Resume Guide

Auto glass technicians install, repair, and replace automotive windshields and windows. They use special tools to remove the old glass from vehicles before fitting new ones in place. They also apply sealants to ensure a secure fit for the new auto glass.

Your experience and expertise in auto glass repair is unparalleled, but potential employers don’t know this. To reveal your qualifications and demonstrate why you’re the ideal candidate for the job, writing a resume that stands out from the crowd is essential.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Auto Glass Technician Resume Sample

Kelley Stark
Auto Glass Technician

[email protected]
546-123-9292
linkedin.com/in/kelley-stark

Summary

Accomplished auto glass technician with 6+ years of experience in the repair and installation of windshields, windows, and other automotive glass components. ASE Certified in Automotive Glass Installation. Successfully installed more than 500 windshields for ABC Auto over 2 years resulting in a 20% decrease in customer complaints about product quality. Ready to join XYZ Auto as lead auto glass technician to continue delivering exceptional service.

Experience

Auto Glass Technician, Employer A
Hialeah, Jan 2018 – Present

Represented the company in a professional manner while servicing over 200+ vehicles per month, including cars, trucks and SUVs; successfully repaired or replaced auto glass within allotted timeframes.
Replaced windshields on average 25% faster than industry standards without compromising quality of workmanship; earned recognition from supervisors for efficiency improvements.
Mentored newly hired technicians on the proper techniques to install, repair and replace automotive glass with accuracy and precision; reduced errors by 50%.
Demonstrated excellent customer service skills when dealing with clients regarding their concerns about the installation process or warranty information for products purchased directly from store outlets.
Resourcefully utilized spare parts lying around the shop to build scaffolding platforms needed to complete hard-to-reach installations that usually took twice as much time otherwise; saved an estimated $600 annually in costs related to purchasing new supplies & materials every month.

Auto Glass Technician, Employer B
Baltimore, Mar 2012 – Dec 2017

Accurately replaced windshields and other auto glass components on over 200 vehicles each month, while adhering to industry safety standards.
Formulated cost-effective solutions for customers seeking windshield repair/replacement services; saved $500 in materials costs last year alone.
Improved installation processes by 25%, resulting in a 50% decrease of customer waiting times during service appointments.
Troubleshot and resolved technical issues with window regulators, wiper arms, power windows & door locks on the spot for 30+ clients per day; reduced turnaround time from 7 hours to 4 hours per vehicle repair job.
Introduced new methods of removing defective auto glass parts that improved work efficiency by 10%.

Skills

Windshield Installation
Window Tinting
Automotive Glass Repair
Glass Cutting
Automotive Glass Replacement
Urethane Application
Glass Polishing
Glass Cleaning
Automotive Glass Inspection

Education

Certificate in Automotive Glass Repair and Replacement
Educational Institution XYZ
Nov 2011

Certifications

Auto Glass Technician Certification
National Glass Association
May 2017

Related Resume Examples

All Examples

1. Summary / Objective

The summary/objective at the top of your resume should give potential employers an overview of who you are and why you excel as an auto glass technician. In this section, highlight your most impressive qualifications; for example, mention any certifications or licenses that make you stand out from other applicants, list the types of vehicles with which you have experience working on, and explain how quickly and efficiently you can complete a job.

Below are some resume summary examples:

Talented auto glass technician with 7+ years of experience installing, repairing and maintaining auto glass for vehicles. Possesses in-depth knowledge of all types of automotive windshields and related components. Skilled at adhering to safety protocols while working efficiently to meet tight deadlines. Seeking a position as an Auto Glass Technician at ABC Auto Repair where my expertise can be used to maximize customer satisfaction.

Seasoned auto glass technician with 8+ years of experience seeking a position at ABC. Skilled in inspecting and repairing auto glass, installing new windshields or windows, and providing customer service to ensure complete satisfaction. At XYZ Auto Glass Company successfully completed 70+ jobs per month while maintaining an excellent safety record. Received client recognition for excellence in workmanship on numerous occasions.

Passionate auto glass technician with a proven track record of success in the auto repair industry. Experienced in replacing, repairing and installing windshields, door glasses and back glasses on different types of vehicles. Skilled at using advanced tools to ensure proper installation that meets safety standards. Committed to providing effective customer service and satisfaction while working quickly and efficiently.

Well-rounded auto glass technician with 8+ years of experience in the automotive industry. At XYZ, installed windshields and other auto glass components on more than 500 vehicles per year. Skilled at removing damaged parts and installing replacements that meet or exceed OEM standards for quality assurance. Adept at troubleshooting difficult cases to ensure customer satisfaction every time.

Driven, detail-oriented auto glass technician with 8+ years of experience repairing, replacing, and retrofitting windshields for a variety of vehicles. Seeking to join ABC Auto Glass to expand on my knowledge base in the industry while providing quality customer service. At XYZ Automotive, reduced average repair time by 25% through efficient scheduling and prioritization techniques.

Reliable auto glass technician with 10+ years of experience in quickly and accurately replacing automotive windshields. Experienced in repairing and replacing side view mirrors, door windows, rearview mirrors, sunroofs and other vehicle components. Seeking to join ABC Auto Glass to use superior skills at diagnosing issues while providing quality customer service on a daily basis.

Professional auto glass technician with 10+ years of experience providing reliable and timely repair, replacement, and installation services. Skilled in auto window tinting as well as windshield repairs. Achieved a 98% customer satisfaction rating for work completed at XYZ Auto Glass. Seeking to join ABC team to continue providing excellent service that exceeds expectations.

Skilled auto glass technician with 8+ years of experience providing windshield replacement and repair services. Experienced in working on a variety of makes and models, from luxury vehicles to economy cars. At XYZ, improved customer satisfaction ratings by 25%, leading to increased auto glass sales by 10%. Serviced over 5000 customers during tenure at the company.

2. Experience / Employment

In the experience/employment/work history section, you want to provide details on your previous roles. This should be written in reverse chronological order, meaning the most recent job is listed first.

Stick to bullet points when writing this section; doing so allows the reader to quickly digest what you have done and accomplished. You also want to take some time thinking about how you can explain what you did with quantifiable results, such as numbers or percentages.

For example, instead of saying “Installed auto glass,” you could say, “Successfully installed over 500 pieces of automotive glass per month for a variety of vehicles.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Installed
Replaced
Repaired
Inspected
Calibrated
Adjusted
Sealed
Polished
Cleaned
Tested
Aligned
Resealed
Troubleshot
Reassembled

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Expedited auto glass installation for over 100 vehicles a month, reducing average turnaround time by 45%.
Efficiently removed and replaced cracked windshields and side windows; made necessary repairs to ensure airtight seal around the window frame in order to prevent wind noise.
Optimized existing processes for tinting auto glass, resulting in an 18% reduction in labor costs per job completed.
Sealed all newly installed auto glass with high-quality adhesive materials while following industry safety protocols such as wearing gloves & masks at all times; ensured that no leaks or drafts occurred afterwards due to improper sealing of the joint areas.
Utilized specialized tools including drill bits, grinding wheels and other cutting implements when removing old broken windshields prior to installing new ones; reduced damage rate on customer’s cars from 3% down to 0%.

Diligently replaced and repaired auto glass for over 200 vehicles per month; achieved a 98% customer satisfaction rating.
Facilitated repairs, replacements and adjustments in accordance with manufacturer specifications while adhering to all safety protocols.
Compiled detailed reports on work completed including materials used, hours worked and parts replaced; reduced paperwork errors by 70%.
Adjusted window regulators when needed for optimal fitment of the new windshields or side glasses; decreased installation time by 20 minutes per vehicle on average.
Tested installed windows after repair/replacement to ensure proper operation before releasing the vehicle back to customers; improved quality assurance rate from 60% to 85%.

Thoroughly inspected and tested over 100 vehicles per month for windshield damage, chip repairs, and glass replacement needs.
Participated in the installation of over 200 auto glass units each week while adhering to strict safety regulations; reduced customer wait times by 15%.
Resealed windshields with urethane adhesive on more than 50 cars a day; increased water tightness ratings from 78% to 95%.
Developed an efficient system for inventory management that resulted in 10% reduction of stock costs within 6 months.
Structured innovative training programs for new employees which helped them become certified technicians twice as fast as expected timeframes.

Spearheaded the installation and replacement of auto glass for 50+ vehicles a month, ensuring that each job was completed to the highest quality standards.
Prepared windshields for removal by removing moldings, trims and other components with precision; reduced average time per installation from 4 hours to 3 hours over 6 months.
Substantially improved customer service ratings through effective communication with customers regarding their concerns and needs throughout the entire process.
Calibrated advanced driver assistance systems (ADAS) in 60% of all cars after completing new or replacement installations; ensured that the cameras were correctly adjusted according to OEM guidelines.
Reduced costs associated with replacing side windows by 25%, while simultaneously improving safety standards as measured against industry benchmarks.

Streamlined the installation of over 150 windshields, side and rear windows per month; reduced repair time by 25%.
Advised customers on the best options for auto glass repairs or replacements based on budget and needs, helping to close an average of 40 sales every week.
Cleaned surfaces before applying adhesives in order to ensure a secure bond between window frames & glass when installing new car windows; improved customer satisfaction with results by 30%.
Confidently removed damaged glass from vehicle exteriors using specialized tools such as electric drills, saws and scrapers while ensuring all safety protocols were followed at all times.
Reassembled exterior moldings around newly installed windshields with precision accuracy within 2 hours per window, leading to a 95% reduction in callbacks due to improper installation issues.

Meticulously repaired and replaced over 500 auto glass components, including windshields, back glasses, side mirrors and door windows with precision; reduced installation time by 25%.
Reorganized the stockroom inventory of auto glass accessories such as UV sealant kits, rubber setting gaskets and moldings to ensure efficient use of resources.
Polished a variety of car surfaces using specialized tools for buffing out scratches on paint work or removing stubborn grime from exterior trim pieces; increased customer satisfaction ratings by 15%.
Coordinated with customers to schedule appointments for in-home repairs or referrals to partner garages when required; developed long-term relationships leading to $10k worth of repeat business within 6 months.
Applied protective coatings on new windshields and other automotive glass parts following manufacturer instructions for better durability against weather conditions; improved endurance rate by 10%.

Inspected 500+ vehicles for faulty windshields and other auto glass components each month, recommending repair or replacement solutions that met customer needs.
Presented detailed quotations to customers on the cost, materials and services needed for successful completion of their automotive glass repairs/replacements; achieved 95% satisfaction rate from clients.
Revised existing installation techniques by incorporating innovative tools & methods in order to speed up service delivery times while maintaining a high level of safety standards; reduced average job time per vehicle by 20%.
Assessed damages caused by environmental factors such as extreme temperatures, hail storms and water exposure to recommend appropriate course of action when repairing/ replacing windscreens & side windows on cars & trucks.
Effectively removed old windshields from vehicles using specialized suction cups or cutting tools before fitting new ones with precision accuracy within 2 hours – reducing risk of leakage due to improper installation practices.

Proficiently removed and replaced windshields, door glass, quarter glasses and vent windows using the proper tools on up to 20 vehicles per day; achieved a 95% customer satisfaction rate for service quality.
Aligned new auto glass with existing frames to ensure accuracy of fitment; reduced installation time by 30 minutes per vehicle on average.
Installed rain sensors, defogger grids, heated wiper park areas and other automotive components as requested while adhering strictly to all safety protocols throughout each repair process.
Achieved additional certification in Advanced Auto Glass Repair in order to expand knowledge base & provide more comprehensive services; generated an extra $1,000 in revenue during last fiscal year due to increased marketability of skillset.

3. Skills

The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization might be looking for someone with experience in automotive glass repair, while another might require knowledge of windshield replacement.

It is important to tailor your skills section accordingly as many employers use applicant tracking systems (ATS) to scan resumes for certain keywords before passing them on to a human.

In addition, you can further elaborate on the most relevant skills by discussing them in more detail in other sections such as the summary or experience section.

Below is a list of common skills & terms:

Automotive Glass Inspection
Automotive Glass Repair
Automotive Glass Replacement
Automotive Glass Sealing
Glass Cleaning
Glass Cutting
Glass Polishing
Urethane Application
Window Tinting
Windshield Installation

4. Education

Mentioning an education section on your resume will depend on how far you are in your career. If you just graduated and have no prior work experience, include the education section below your resume objective. However, if you have a lot of job-related experience to showcase, it might be best to leave out an education section altogether.

If including an education section is necessary for the auto glass technician role you’re applying for, try mentioning courses or subjects related to this field that could make you stand out from other applicants.

Certificate in Automotive Glass Repair and Replacement
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your proficiency in a given field and can be an invaluable asset when applying for jobs. Employers will often look favorably upon applicants who have taken the time to become certified, as it shows that they are committed to their profession and take pride in their work.

Include any certifications you may have on your resume so employers can easily see what qualifications you possess. This could give you the edge over other candidates who lack these credentials.

Auto Glass Technician Certification
National Glass Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Kelley Stark, this would be Kelley-Stark-resume.pdf or Kelley-Stark-resume.docx.

7. Cover Letter

Including a cover letter when applying for a job is highly recommended. It’s an important document that helps you to introduce yourself, explain your qualifications and provide the hiring manager with more insight into who you are as a professional.

Cover letters usually consist of 2 to 4 paragraphs and should be tailored specifically to each role or company you’re applying for. This way, recruiters can easily see why you’re the perfect fit for their organization and get an idea of what kind of value you will bring if hired.

Below is an example cover letter:

Dear Juliana,

I am writing to apply for the position of Auto Glass Technician at your company. With more than 5 years of experience in the auto glass industry, I have the skills and knowledge necessary to be a valuable asset to your team.

In my current role as an Auto Glass Technician at [company name], I install, repair, and replace all types of automotive glass. I am also responsible for conducting regular maintenance checks on equipment and keeping accurate records of inventory levels. In addition, I have developed strong relationships with customers and insurance companies to ensure that all repairs are conducted smoothly and efficiently.

I am confident that I can provide the same high level of service to your company if given the opportunity. My attention to detail, excellent customer service skills, and ability to work well under pressure would be a valuable asset to your team. Please find attached a copy of my resume for your review; I will follow up next week with a call to discuss this opportunity further. Thank you for your time and consideration!

Sincerely,

Kelley