Asset Protection Associate Resume Guide
Asset Protection Associates are responsible for monitoring and protecting the assets of a company. This includes preventing theft, fraud, vandalism, or any other activity that could potentially harm the business. They must be knowledgeable in safety regulations and policies to ensure compliance with all applicable laws. Additionally, they work closely with store personnel to identify potential issues before they become serious problems.
Your experience in asset protection and security is unparalleled, yet employers don’t know about you. To make them aware of your qualifications, a well-crafted resume that highlights all your accomplishments is essential.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Asset Protection Associate Resume Sample
Everett Prosacco
Asset Protection Associate
[email protected]
438-559-6509
linkedin.com/in/everett-prosacco
Summary
Proficient asset protection associate with over 3 years of experience in loss prevention and security operations. Trained in all areas of asset protection, including inventory control, CCTV monitoring, alarm response, and customer service. Experienced working with a team to ensure the safety and security of customers and staff at retail stores such as XYZ. Recognized for excellent problem-solving skills when dealing with theft or other criminal activity on store premises.
Experience
Asset Protection Associate, Employer A
Richmond, Jan 2018 – Present
- Thoroughly monitored a large retail store’s security systems and cameras, resulting in the prevention of $10K worth of theft attempts over three months.
- Participated actively in customer service initiatives, resolving shoplifting incidents by de-escalating confrontational situations with tact and empathy.
- Protected merchandise from damage through proper handling techniques while restocking shelves; reduced damaged goods returns by 10%.
- Structured an efficient process to apprehend shoplifters using evidence obtained from surveillance equipment; apprehended 30+ offenders over 12 months’ tenure at the company.
- Analyzed weekly sales data to identify trends in theft activity and develop preventive strategies that resulted in 25% fewer thefts within six weeks after implementation.
Asset Protection Associate, Employer B
Oxnard, Mar 2012 – Dec 2017
- Enforced security policies and procedures to prevent shoplifting, fraud or theft within the store; reduced incidents of shrinkage by 40% in a 6-month period.
- Represented the company positively when dealing with customers and external parties, helping to maintain an excellent reputation for asset protection services.
- Effectively utilized surveillance systems such as CCTV cameras to monitor suspicious activities in order to identify possible threats or risks ahead of time.
- Streamlined inventory tracking processes through accurate cycle counts that identified discrepancies between physical assets on hand versus those recorded on database records; saved up $1,500 annually due to improved efficiency levels alone.
- Resolved customer complaints promptly and professionally while ensuring compliance with all applicable laws during investigations into any potential thefts or losses incurred by the business.
Skills
- Loss Prevention
- Security Systems
- Risk Management
- Surveillance
- Access Control
- Investigation
- Emergency Response
- Crisis Management
- Physical Security
Education
Associate Degree in Criminal Justice
Educational Institution XYZ
Nov 2011
Certifications
Certified Asset Protection Associate (CAPA)
Loss Prevention Certification
May 2017
1. Summary / Objective
Your resume summary should be a brief overview of your experience and qualifications as an asset protection associate. Include any relevant certifications or training you have received, such as loss prevention certification or safety management courses. Mention the number of years you’ve been in the industry, how many stores/locations you’ve worked at, and any successes that demonstrate your ability to protect assets from theft and damage.
Below are some resume summary examples:
Driven asset protection associate with 5+ years of experience in loss prevention and asset management. Proven success in reducing shrinkage by 20% while increasing customer satisfaction at XYZ retail locations. Highly experienced in implementing security protocols and procedures to maintain a safe working environment for customers and employees alike. Dedicated to providing excellent customer service and ensuring safety standards are met throughout the store premises.
Seasoned asset protection associate with 8+ years of experience in loss prevention and inventory control. Experienced in implementing policies to ensure the safety and security of merchandise, staff, customers, and assets at XYZ Retail Store. Achieved a 5% reduction in shoplifting incidents during tenure through active monitoring of retail floor. Seeking to join ABC Security as an Asset Protection Associate for their chain stores across the country.
Talented asset protection associate with 3+ years of experience in retail loss prevention. Proactive and organized team player who is highly skilled at addressing potential shoplifters, conducting investigations, training staff members on safety protocols and ensuring compliance with corporate policies. Seeking to join ABC Store as an asset protection specialist where I can use my expertise to reduce losses from theft and fraud.
Professional asset protection associate with 3+ years of experience in loss prevention and safety. Proven ability to monitor store surveillance, detect shoplifters, diffuse customer disputes, and take appropriate action when needed. Seeking to join ABC Retail’s team as an asset protection associate where I can use my expertise in security protocols and crisis management to protect merchandise stock from theft or damage.
Reliable asset protection associate with over five years of experience in loss prevention. Experienced in identifying, monitoring and preventing theft, shoplifting and other security risks. Proficient at using CCTV systems to monitor customer activity. At XYZ Retail Store provided asset protection services for more than 6 million customers annually resulting in a 40% reduction in shrinkage costs year-over-year.
Amicable asset protection associate with 5+ years of experience in loss prevention. Proven track record at ABC Retail Store, reducing shrinkage by 23% year-on-year through risk mitigation and deterrence strategies. Skilled in maintaining compliance to safety regulations and using surveillance equipment for investigation purposes. Committed to providing a safe retail environment while deterring theft attempts.
Accomplished asset protection associate with 5+ years of experience in security, loss prevention, and customer service. Seeking to join ABC Retail as a physical asset protector where I can leverage my expertise in surveillance equipment installation and monitoring along with excellent communication skills. Proven success in handling shoplifting cases while maintaining high levels of professionalism.
Determined asset protection associate with strong communication and interpersonal skills. At XYZ, reduced shoplifting incidents by 60% in two years through improved surveillance methods. Successfully identified and apprehended a suspect who attempted to steal $1,500 worth of merchandise. Skilled at de-escalating potentially dangerous situations while ensuring customer safety.
2. Experience / Employment
In the experience section, you should provide details on your employment history. This section should be written in reverse chronological order, meaning the most recent job is listed at the top.
When writing about what you did in each role, stick to bullet points primarily. Doing so makes it easier for the reader to quickly digest what you have to say and take away key information from it. You want to make sure that when crafting these bullets points they are detailed enough and include quantifiable results where possible.
For example, instead of saying “Monitored store security,” you could say “Surveilled customers using CCTV cameras while patrolling aisles; identified 3 shoplifters which resulted in successful prosecution.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Monitored
- Investigated
- Patrolled
- Assessed
- Reported
- Responded
- Enforced
- Educated
- Analyzed
- Documented
- Confronted
- Detained
- Intervened
- Resolved
- Protected
Other general verbs you can use are:
- Achieved
- Advised
- Compiled
- Coordinated
- Demonstrated
- Developed
- Expedited
- Facilitated
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Prepared
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Mentored new Asset Protection Associates on proper use of surveillance equipment, procedures and techniques; reduced training time by 40%.
- Substantially improved the safety and security standards within store premises by identifying potential risks & threats using CCTV cameras, alarms systems and other asset protection tools.
- Facilitated the apprehension of shoplifters in line with company policies while maintaining a safe environment for customers; arrested over 100 shoplifters in the last year alone.
- Detained suspected criminals until police arrival, ensuring that evidence was collected properly without compromising any investigation process or legal proceedings; recovered stolen goods worth $20K+ from suspects during this period of time.
- Monitored activity throughout store premises to detect suspicious behavior or illegal activities via video reviews/recordings; flagged 30 incidents to local law enforcement officers resulting in successful convictions over the past 12 months.
- Optimized loss prevention strategies to reduce inventory shrinkage by 20%, saving the company over $8,000 in annual losses.
- Educated and trained staff on proper security procedures; ensured that all employees followed protocols consistently and minimized theft incidents by 10%.
- Prepared daily reports detailing store activities related to asset protection and provided updates to management regarding any suspicious behaviors or actions taken.
- Revised existing policies & guidelines for asset protection teams across five locations, ensuring uniformity of practices between stores while maintaining high standards of safety & security at each location.
- Consistently monitored CCTV surveillance systems throughout each facility as part of comprehensive risk assessment processes; identified potential threats ahead of time with 100% accuracy rate on all occasions.
- Investigated over 50 cases of shoplifting, employee theft and fraud each month; successfully reduced shrinkage by 10%.
- Reported potential security risks to the store manager on a daily basis, proactively averting loss incidents worth more than $5,000 in total.
- Expedited investigations that required additional resources or evidence gathering; resolved 75% of all cases within 24 hours with no disruption to business operations.
- Reliably monitored customer behavior at checkout lanes and throughout the store using CCTV surveillance systems, ensuring compliance with safety protocols at all times.
- Compiled detailed records of asset protection activities for internal audits and management review including incident reports and follow-up action plans which contributed towards improved overall efficiency by 5%.
- Formulated comprehensive asset protection plans to reduce internal and external theft of merchandise, resulting in a 10% decrease in losses within the first year.
- Intervened when suspicious activity was observed on the sales floor; apprehended 3 shoplifters and recovered over $800 worth of stolen goods.
- Patrolled store premises, monitored CCTV footage and enforced safety regulations to ensure customer security at all times.
- Accurately identified fraudulent transactions using data analytics software; saved the company more than $300 per month by preventing chargebacks or returns due to frauds/errors.
- Demonstrated excellent communication skills while interacting with customers who had questions about loss prevention policies & procedures; successfully resolved 5 customer disputes without escalation each week.
- Presented a professional, customer-focused presence while patrolling the store and confronting shoplifters; apprehended an average of 25+ suspected shoplifters per month.
- Diligently monitored video surveillance systems to identify suspicious activity in all areas of the store; decreased theft incidents by 30% over a six-month period.
- Responded immediately to any alarm activations or security alerts, performing physical searches as needed and deescalating tense situations with customers when necessary.
- Spearheaded initiatives that promoted safety education among employees, such as training sessions on loss prevention techniques and protocols for handling difficult shoppers/shoplifters in store environments.
- Developed detailed plans for inventory control procedures to reduce shrinkage through improved accountability over high value items; reduced losses due to shrinkage by 10%.
- Utilized advanced security technology and surveillance systems to monitor customer behavior, detect criminal activity and protect assets from theft; reduced shoplifting incidents by 25% over 3 months.
- Reduced the number of administrative errors related to inventory management by 15%, through proactive monitoring of stock levels in-store and ensuring accuracy each day before closing hours.
- Assessed incoming shipments for discrepancies or damage; identified a 20% reduction in shipping costs per quarter as a result of identifying mistakes made during packing & labeling process.
- Resourcefully implemented loss prevention strategies within store premises, such as organizing mystery shopper programs, providing safety training courses and carrying out regular audits on staff performance; achieved an overall increase in employee engagement scores by 10%.
- Achieved recognition awards from senior executives for consistently surpassing key performance indicators (KPIs) set forth at the beginning of every fiscal year with regards to reducing shrinkage losses due to potential theft or fraud cases.
- Advised store managers on asset protection strategies and loss prevention policies, resulting in a 7% reduction of shrinkage over the last year.
- Introduced an improved inventory tracking system that enabled more accurate stocktaking processes and saved up to 10 hours per week for store staff.
- Reorganized security systems across 5 stores, leading to faster response times during emergency situations and increased customer safety by 15%.
- Competently managed CCTV surveillance technology within all retail locations; identified potential threats before they occurred and averted theft incidents by 20%.
- Coordinated with local law enforcement officials regarding investigations into shoplifting cases; actively participated in apprehending suspects on 3 separate occasions this year alone.
- Developed effective strategies to protect company assets, resulting in a 20% decrease in theft and vandalism losses.
- Improved the existing electronic surveillance system by installing advanced video cameras and integrating it with POS systems; minimized inventory shrinkage by $5,000 over six months period.
- Documented all incidents of shoplifting or trespassing according to policy guidelines; kept accurate records of security violations for future reference if needed.
- Actively monitored customers’ activities within store premises using CCTV footage; identified suspicious behavior quickly and took necessary action to ensure safety standards were met at all times.
3. Skills
The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization may be looking for someone who is proficient in CCTV monitoring, while another may require experience with customer service.
The skills section of your resume should therefore be tailored to each job you are applying for; this will help ensure that the applicant tracking system (which many employers use) can properly identify and assess the suitability of your candidacy.
You should also take the opportunity to elaborate on any relevant skillset or qualifications by discussing them further in other sections such as summary or experience.
Below is a list of common skills & terms:
- Access Control
- Crisis Management
- Data Protection
- Emergency Response
- Investigation
- Loss Prevention
- Physical Security
- Risk Management
- Security Systems
- Surveillance
4. Education
Including an education section on your resume will depend on how far along you are in your career. If you just graduated and have no work experience, mentioning your education below the resume objective is a good idea. However, if you have been working as an asset protection associate for years and already have plenty of job responsibilities to showcase, omitting the education section might be best.
If including an education section is necessary or desired, try to mention courses related to asset protection that may be relevant for the role you are applying for.
Associate Degree in Criminal Justice
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications demonstrate to a potential employer that you have the knowledge and skills required for a particular job. They also show that you are committed to professional development, as certifications require dedication and hard work in order to be obtained.
Including any relevant certifications on your resume can help give employers an indication of how well-suited you are for the role they’re looking to fill. This is particularly true if the certification is specific or related to the position being applied for.
Certified Asset Protection Associate (CAPA)
Loss Prevention Certification
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Everett Prosacco, this would be Everett-Prosacco-resume.pdf or Everett-Prosacco-resume.docx.
7. Cover Letter
Writing a cover letter is an important part of the job application process. It is a document that provides you with the opportunity to introduce yourself and explain why you are well-suited for the role.
Cover letters should be between two and four paragraphs in length, separate from your resume, and provide additional detail about who you are as a professional. Although they may not always be required by employers, writing one can make all the difference when it comes to being considered for a position.
Below is an example cover letter:
Dear Lucio,
I am writing to apply for the asset protection associate position at [company name]. As a highly observant and detail-oriented individual with experience in loss prevention, I am confident that I would make an excellent addition to your team.
In my current role as asset protection specialist at [company name], I conduct regular audits of store inventory and security systems to identify potential risks and vulnerabilities. I also participate in investigations of incidents of theft or fraud, provide reports detailing my findings, and make recommendations for improving security measures. In addition, I regularly train new employees on loss prevention procedures and policies.
Through my work in asset protection, I have developed strong analytical skills and a keen eye for detail. My ability to think strategically has helped me identify potential problems before they occur, saving the company time and money. I am confident that these same skills would benefit your organization as well.
I look forward to speaking with you about this opportunity soon. Thank you for your time and consideration!
Sincerely,
Everett