Air Export Agent Resume Guide

Hard-working Air Export Agent with 5+ years of experience in providing exceptional customer service and efficient export operations. At ABC, managed the shipment of goods to over 20 countries while adhering to all applicable laws, regulations and safety standards. Received a “Customer Service Award” for successfully handling complex shipments on short notice. Skilled at coordinating air freight services through multiple vendors and negotiating competitive rates for clients.

Amicable and detail-oriented Air Export Agent with 5+ years of experience managing the complex logistics and paperwork associated with international cargo shipments. Proven track record in dealing effectively with customers, airlines, customs authorities, and other stakeholders to ensure seamless transport of goods across borders. Looking to join ABC Co. as an Air Export Agent to utilize my expertise in air freight operations for their benefit.

Well-rounded air export agent with 7+ years of experience in air freight forwarding and import/export regulations. Skilled at providing seamless customer service while meeting all relevant deadlines. At ABC Shipping, reduced paperwork processing time by 25% through process improvement initiatives. Looking to join XYZ Logistics as an Air Export Agent and utilize my expertise to maximize efficiency while helping the company achieve its goals.

Driven air export agent with more than 8 years of experience in international freight forwarding and customs brokerage. Recognized for outstanding performance leading a team of 15 agents at XYZ Logistics. Focused on providing an exceptional customer service while increasing efficiency by 20% through process improvement initiatives. Seeking to leverage my expertise and knowledge as the next Air Export Agent at ABC Shipping Solutions, Inc.

Enthusiastic air export agent with 5+ years of experience in international logistics and shipping. Highly knowledgeable about air freight, ocean transportation, customs regulations, and document preparation. Proven ability to coordinate complex shipments while maintaining excellent customer service standards. At XYZ Logistics Solutions achieved a 10% reduction in shipment costs by streamlining processes for the company’s top 20 clients.

Determined air export agent with 5+ years of successful experience managing the transportation and documentation associated with international cargo shipments. At XYZ, improved on-time delivery rate by 37% while reducing customer complaints due to mishandled freight by 50%. Seeking to apply problem-solving abilities and industry knowledge at ABC International Logistics in order to ensure timely, efficient global transport solutions.

Diligent air export agent with 8+ years of experience working in the air cargo industry. Experienced in arranging air shipments for both domestic and international locations, as well as managing customs paperwork and invoices. Proven track record of meeting tight deadlines while ensuring accuracy on all documents. Seeking to join ABC Logistics to maximize efficiency and cost-effectiveness within its expanding global network.

Reliable and highly organized air export agent with 5+ years of experience in the logistics industry. Seeking to leverage strong knowledge and expertise in handling high-value shipments from end to end for ABC Logistics. Expertise in arranging international courier services, clearance documents, flight bookings and tracking cargo movements. Experienced working with freight forwarders and airlines on a global scale.

• Processed over 75 export shipments daily, ensuring accurate completion of all necessary documents and paperwork according to US Customs regulations; reduced delivery time by 17%.
• Improved customer experience through proactive communication & collaboration with freight forwarders, airlines, shippers & consignees; increased customer satisfaction ratings by 10%.
• Scheduled transit times for air cargo shipments in accordance with customers’ needs while adhering to cost-effective solutions; saved an average of $1,500 per shipment.
• Represented the company at various industry events and trade shows promoting new products/services offered as well as existing ones; received positive feedback from over 100 attendees across 3 separate conferences.
• Successfully negotiated lower prices on behalf of clients when arranging freight services such as pick-up/drop-off transportations and storage containers rentals, resulting in a total savings of $10K+.

• Streamlined the generated export-import documents for over 200 international shipments per month, resulting in a 20% reduction of paperwork processing time.
• Revised existing procedures to ensure compliance with U. S Customs regulations and International Traffic in Arms Regulations (ITAR), increasing overall efficiency by 25%.
• Reliably tracked the movement of goods from origin to destination and maintained up-to-date records of all air cargo shipments; successfully minimized shipment delays by 30%.
• Resolved discrepancies in invoices, customs declarations, bills of lading and other related documents quickly and accurately; improved onsite customer service satisfaction rate by 40%.
• Coordinated with freight forwarders, airlines & shipping lines to arrange door pick ups or deliveries within specified timelines; achieved 100% delivery accuracy across all assigned projects within budget constraints.

• Negotiated and secured competitive shipping rates with over 25 carriers, resulting in a 20% decrease in average freight costs.
• Inspected and verified that export shipments were compliant with various international laws, ensuring no violations occurred during transit.
• Independently coordinated the documentation of customer orders for air cargo exports totaling 2 million dollars per month; streamlined processes to reduce paperwork time by 15%.
• Spearheaded the implementation of automated tracking systems to monitor progress of all export shipments from origin to destination and eliminated manual reporting errors by 40%.
• Documented customs clearance & flight departure information accurately within company databases while meeting tight deadlines on 200+ daily transactions; improved data accuracy rate by 10% year-on-year.

• Achieved a 25% increase in air export shipments successfully processed within a one-month period.
• Resourcefully coordinated with customers, airlines and overseas agents to ensure timely delivery of goods for over 200 clients per month.
• Tracked all shipment activities such as pick up, documentation preparation and customs clearance using an automated system; minimized cargo delays by 10%.
• Compiled detailed reports on customs regulations for various destinations, enabling smooth import/export operations across the globe without any non-compliance issues or fines from authorities; saved $5K in penalties last quarter alone.
• Demonstrated exceptional problem solving skills when handling urgent requests and emergency situations while ensuring customer satisfaction at all times through proactive communication & follow ups throughout the process.

• Formulated and implemented efficient air export procedures to ensure timely deliveries, reducing average transit time by 10 hours.
• Communicated with airlines and customers regarding flight schedules, shipping documents and customs clearance requirements through digital platforms.
• Assessed cargo size, weight and other relevant details for accurate freight charges calculation; lowered expenses by $4,000 in the last fiscal year.
• Meticulously tracked shipment progress from origin to final destination using global logistics software programs; improved customer satisfaction ratings by 20%.
• Reduced paperwork processing time of import/export shipments up to 50% per day on average while also ensuring accuracy of data entry into internal systems at all times.

• Participated in the preparation of 75+ air freight export shipments per month, ensuring that all paperwork was accurately completed and customs regulations were adhered to.
• Optimized shipping routes for each shipment to reduce transit times by 30% on average while keeping costs low; saved over $10,000 in annual transport expenses.
• Utilized advanced knowledge of international trade compliance standards & government regulations when preparing documents such as import/export declarations and commercial invoices for customers worldwide.
• Expedited document clearance process with local authorities upon request, reducing delivery delays from 2-3 days down to a mere 12 hours in some cases.
• Thoroughly checked cargo weight calculations prior to loading onto aircrafts or ships and ensured accuracy of information listed on manifests before dispatching goods abroad; reduced misdeclaration incidents by 50%.

• Advised over 250 international customers on export shipment processes and regulations, ensuring compliance with applicable laws.
• Assisted in the development of new air freight forwarding procedures and strategies that resulted in a 15% increase in customer satisfaction ratings.
• Mentored junior colleagues on best practices for documentation accuracy, risk management and cargo transportation; reduced errors by 18%.
• Developed an efficient system for tracking shipments from origin to destination which successfully decreased delivery timeframes by 10%.
• Consistently met deadlines while handling up to 100+ orders daily without compromising quality standards or service levels; exceeded sales targets every month by 8-10%.

Bachelor’s Degree in International Business
Educational Institution XYZ
Nov 2011

Certified International Air Transport Association (IATA) Cargo Agent
I
May 2017