Administrative Support Coordinator Resume Guide

Administrative Support Coordinators are responsible for providing administrative support to ensure the efficient operation of an organization. They provide organizational and clerical assistance, manage schedules, coordinate meetings and travel arrangements, maintain filing systems and databases, handle incoming calls and emails as well as other office duties.

Your administrative support and organizational skills are unparalleled, but prospective employers don’t know who you are. To make them aware of your capabilities, you need to write a resume that stands out from the competition.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Administrative Support Coordinator Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Administrative Support Coordinator Resume Sample

Fritz Williamson
Administrative Support Coordinator

[email protected]
851-034-8940
linkedin.com/in/fritz-williamson

Summary

Proficient and organized Administrative Support Coordinator with 8+ years of experience in coordinating office operations and procedures. Experienced in managing multiple tasks, including payroll processing, budgeting, record maintenance and customer service. Highly effective at identifying process improvement opportunities to reduce costs and enhance the efficiency of daily operations. Committed to producing excellent results through strong problem-solving skills and attention to detail.

Experience

Administrative Support Coordinator, Employer A
Corona, Jan 2018 – Present

  • Resolved up to 30 customer queries and complaints per day via phone, email and in-person; achieved a 99% customer satisfaction rating.
  • Accurately maintained databases of customers’ information, recorded details on various spreadsheets & created reports summarizing key data points with up to 98% accuracy rate.
  • Demonstrated excellent organizational skills when managing the office calendar for 10+ employees, scheduling meetings & appointments while ensuring minimal conflicts in their daily schedules.
  • Spearheaded several projects that improved operational efficiency by 20%, enabling departments such as finance and sales to achieve their goals more quickly and cost effectively.
  • Utilized Microsoft Office Suite (Word, Excel PowerPoint) for creating documents/presentations related to administrative support tasks; developed an automated system that streamlined processes associated with filing paperwork saving 8 hours each week.

Administrative Support Coordinator, Employer B
Mobile, Mar 2012 – Dec 2017

  • Streamlined administrative support processes and procedures, resulting in a 25% reduction in project completion times.
  • Expedited the onboarding of new employees by creating detailed orientation manuals for various departments; reduced employee training hours by 35%.
  • Optimized office operations through the implementation of automated software solutions which improved workflows and productivity levels by 15%.
  • Implemented cost-saving initiatives across multiple departments to reduce overhead costs by $5,000 over three months while maintaining quality standards of service.
  • Independently managed all incoming client inquiries with professionalism and accuracy; achieved resolution on 95% of customer complaints within 24 hours or less.

Skills

  • Office Management
  • Scheduling
  • Data Entry
  • Filing
  • Record Keeping
  • Budgeting
  • Travel Coordination

Education

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Administrative Professional (CAP)
International Association of Administrative Professionals
May 2017

1. Summary / Objective

A resume summary/objective is your chance to make a great first impression with the hiring manager. As an administrative support coordinator, you can use this section to highlight your organizational and communication skills as well as any other relevant qualifications that set you apart from other candidates. For example, you could mention how many years of experience in customer service or office administration you have, what type of software programs are familiar to you, and how quickly and efficiently tasks were completed at previous jobs.

Below are some resume summary examples:

Dependable administrative support coordinator with five years of experience in busy office environments. Adept at creating and managing filing systems, coordinating meetings, performing data entry tasks, and providing general administrative assistance to the staff. At ABC Corporation, reduced daily paperwork by 50%, significantly improving overall efficiency. Committed to delivering timely results while ensuring accuracy and quality control standards are met.

Accomplished administrative support coordinator with over 10 years of experience providing effective customer service and administrative assistance. Skilled in managing projects, developing presentations, and creating reports for executive-level decision making. Seeking to bring my expertise to ABC Company as the next Administrative Support Coordinator where I can utilize my skills in problem solving and organization to help grow their business operations.

Committed and reliable Administrative Support Coordinator with over 5 years of experience in providing top-tier administrative support to executive management and staff. Proven track record for anticipating needs, streamlining processes, and delivering results that exceed expectations. Skilled in managing calendar organization, travel arrangements, data entry/analysis projects, event coordination & planning as well as office maintenance tasks.

Reliable and organized Administrative Support Coordinator with 5+ years of experience in a fast-paced office environment. Skilled at managing multiple priorities and providing excellent customer service while meeting tight deadlines. Proactive approach to problem solving, leading to improved processes and increased efficiency throughout the department. Seeking to join ABC Company where I can utilize my skillset for greater success.

Skilled administrative support coordinator with 5+ years of experience in providing administrative and operational assistance to executives, managers and staff. At XYZ Corporation successfully managed the daily operations for a department of 15 personnel. Developed procedures that increased productivity by 20%. Consistent track record of meeting tight deadlines while ensuring accuracy and quality control standards are met.

Diligent administrative support coordinator with 5+ years of experience helping to streamline business operations and ensure efficient day-to-day office management. Seeking to join ABC Company, where I can further utilize my problem solving skills and organizational talents for the benefit of its team members. At XYZ Corp., managed over 200 projects from conception to completion; increased efficiency by 25%.

Energetic and organized administrative support coordinator with 5+ years of experience in providing executive-level support to C-suite executives. Skilled at multitasking and managing multiple projects simultaneously, as well as coordinating complex schedules and travel arrangements. Looking to join ABC Company where I can utilize my skillset to increase efficiency and workflow processes.

Passionate and organized administrative support coordinator with 5+ years of experience working in an office setting. Skilled at managing day-to-day operations, providing customer service, and streamlining projects to improve efficiency. Looking to leverage my expertise in coordination and problem solving for ABC’s team as their next Administrative Support Coordinator.

2. Experience / Employment

In the experience section, you should list your employment history in reverse chronological order. This means that the most recent job is listed first.

When writing this section, stick to bullet points primarily; it makes it easier for the reader to digest what you are saying quickly and accurately. When describing each role, include details on what you did and any quantifiable results achieved due to your efforts.

For example, instead of saying “Organized office events,” you could say “Planned 10+ company-wide events per year with an average attendance rate of 95%, resulting in a 20% increase in employee morale.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Coordinated
  • Scheduled
  • Organized
  • Monitored
  • Assisted
  • Streamlined
  • Resolved
  • Processed
  • Prepared
  • Implemented
  • Analyzed
  • Tracked
  • Updated
  • Managed
  • Facilitated

Other general verbs you can use are:

  • Achieved
  • Advised
  • Assessed
  • Compiled
  • Demonstrated
  • Developed
  • Expedited
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Optimized
  • Participated
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Structured
  • Utilized

Below are some example bullet points:

  • Reliably tracked progress of administrative tasks and maintained organizational systems for 10+ office personnel, resulting in an improved efficiency rate of 20%.
  • Tracked inventory levels, ordered new supplies and managed procurement processes when necessary; reduced overall spend on office supplies by $5,000 within a six-month period.
  • Advised senior leadership team on best practices to improve internal structures for maximum productivity; successfully implemented 3 improvement initiatives that increased staff satisfaction by 17%.
  • Represented the company at external meetings with vendors & customers in order to resolve issues quickly and maintain positive relationships; closed out 5 customer disputes without escalating cases to upper management.
  • Prepared detailed monthly reports summarizing key performance indicators such as budget expenditures & employee engagement scores, ensuring accurate financial records were kept up-to-date at all times.
  • Substantially increased administrative efficiency by streamlining existing processes, resulting in a 20% decrease in time spent on manual data entry.
  • Facilitated effective communication between the executive team and other departments within the organization; coordinated meetings with up to 25 attendees per month.
  • Assisted office managers during peak periods, handling over 80 phone calls every day and assisting with scheduling duties for 15+ employees daily.
  • Mentored new staff members in various software programs such as MS Office Suite and Salesforce CRM, training 4-5 interns each quarter on how to use the systems effectively.
  • Formulated comprehensive reports based on customer feedback surveys that highlighted areas of improvement across all business operations; increased customer satisfaction ratings by 12%.
  • Analyzed workflow processes for 10+ departmental teams to identify and implement improvements, reducing administrative costs by 20%.
  • Monitored progress of projects and tasks assigned to colleagues; provided timely updates on project status at regular intervals.
  • Proficiently managed the office supply budget of $50,000+, restocking inventory items twice a month as needed while staying within budgetary limits.
  • Managed daily workflow operations for 6 departments with 100+ staff members, ensuring all deadlines were met in an efficient manner without compromising quality standards or customer service levels.
  • Structured documents such as purchase orders, contracts & invoices using MS Office Suite tools which improved data accuracy by 30% and streamlined document processing times by 15 minutes per task on average.
  • Revised administrative processes and procedures, resulting in a 15% increase in operational efficiency.
  • Coordinated the schedules of 10+ executives, ensuring all meetings were attended on time and without disruption; handled over 500 phone calls per month from internal & external sources.
  • Introduced an online booking system for client appointments which reduced wait times by 40%.
  • Developed effective filing systems to organize documents related to sales, contracts and other administrative tasks; retrieved information quickly upon request with 100% accuracy rate for customer satisfaction purposes.
  • Efficiently managed office inventory needs such as stationery supplies, equipment maintenance services, catering orders etc., reducing spending costs by 20%.
  • Updated organizational databases with new employee and customer information, resulting in a 20% reduction of data entry errors.
  • Participated actively as part of the reception team to answer incoming calls and direct them appropriately; responded to over 100 inquiries every day professionally while maintaining strong customer service standards.
  • Reduced administrative costs by 10%, streamlining processes through automation and improved workflow management practices.
  • Improved accuracy of document compilation & filing by 50%; ensured documents were properly stored according to company policy guidelines at all times for easy retrieval when needed.
  • Diligently managed multiple calendars including meetings, deadlines, travel arrangements for executives; successfully coordinated 15+ events per month with no scheduling conflicts reported during this period.
  • Organized and managed calendars, schedules and meetings for 10+ executives; reduced delays in meeting bookings by 70% through improved time management.
  • Scheduled travel arrangements and accommodations for over 50 trips annually, ensuring that costs remained within budgeted limits ($4500/year).
  • Achieved an average of 95% accuracy rate when entering data into the company’s database system; optimized input speed to complete tasks 2 hours ahead of deadline on a regular basis.
  • Successfully maintained office supplies inventory at optimal levels while keeping expenses under strict control (reduced spending by $1200 per quarter).
  • Assessed client needs with attention to detail and provided timely solutions to any arising administrative issues; responded promptly to all customer inquiries resulting in increased satisfaction ratings by 15%.
  • Presented accurate and up-to-date reports on financials, inventory, personnel data and other administrative functions to executive staff; reduced reporting time by 50%.
  • Processed customer orders quickly with accuracy while providing excellent customer service; increased order processing efficiency by 42% in 2 months.
  • Compiled detailed weekly summaries of sales figures for all departments utilizing proprietary software programs; improved tracking of business metrics by 20%.
  • Reorganized filing system within the office space, increasing storage capacity without sacrificing organization or accessibility; saved $10K in annual expenditures due to improved resource management practices.
  • Actively collaborated with team members across various departments to provide comprehensive administrative support services that resulted in a 30% increase in overall productivity levels among staff members.

3. Skills

The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization may be looking for someone with experience in customer service and another may require the candidate to have knowledge of Microsoft Office Suite.

In order to ensure that your resume is seen by a human, you should tailor the skills section of your resume according to each job posting. This is because many employers use applicant tracking systems (ATS) which scan resumes for certain keywords before passing them on to a human recruiter.

Once listed here, it’s important that you elaborate on these skills further in other sections such as summary or work history; this will help show why hiring managers should choose you over others who applied for the same role.

Below is a list of common skills & terms:

  • Budgeting
  • Data Entry
  • Filing
  • Office Management
  • Record Keeping
  • Scheduling
  • Travel Coordination

4. Education

Including an education section on your resume will depend on how far you have progressed in your career. If you are just starting out and don’t yet have any work experience, it is important to include an education section below your resume objective. However, if you already have years of administrative support coordinator experience under your belt, then omitting the education section altogether might be a better option for showcasing what matters most—your skills and accomplishments.

If including an education section, try to mention courses or subjects studied that are related to the job role as well as any relevant awards received while completing those studies.

Bachelor’s Degree in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications demonstrate to potential employers that you have the knowledge and skills necessary for the job. They also show that you are committed to continuing your professional development, which is an attractive quality in any applicant.

If a certification is relevant or required for the position you are applying for, make sure it’s included on your resume. This will help demonstrate to recruiters and hiring managers that you possess all of the qualifications they need from their ideal candidate.

Certified Administrative Professional (CAP)
International Association of Administrative Professionals
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Fritz Williamson, this would be Fritz-Williamson-resume.pdf or Fritz-Williamson-resume.docx.

7. Cover Letter

A cover letter is an essential part of any job application. It is a document that provides additional information about your skills, experience and qualifications which are not already mentioned in the resume. Composed of 2 to 4 paragraphs, it allows you to explain why you’re the perfect candidate for the role and how your background makes you uniquely qualified for it.

Including a cover letter with your application can make all the difference when applying for jobs as it gives hiring managers more insight into who you are and what value you could bring to their organization. Even though some employers may not require one, writing one is always recommended if given the opportunity – as this will help set yourself apart from other applicants!

Below is an example cover letter:

Dear Kyler,

As an experienced administrative professional with more than 10 years of experience in providing support to busy executives and teams, I am confident I would be a valuable asset to your organization. In my current role as Administrative Support Coordinator at [company name], I provide high-level support to the Executive team while managing complex schedules, coordinating travel plans, and handling sensitive information.

I have a proven track record of being able to work independently with little supervision as well as being part of a team. My ability to take on additional responsibilities when needed has allowed me to contribute significantly to the success of the organizations I have worked for. In my previous role as Executive Assistant at [company name], I was responsible for managing the CEO’s schedule, preparing expense reports, coordinating travel arrangements, and handling confidential information.

I am extremely organized and detail oriented with strong time management skills that enable me to prioritize tasks and meet deadlines. My interpersonal skills allow me to build relationships easily both internally and externally which is essential in an administrative role. I am confident that I can provide the level of support you are looking for and would be an asset to your organization.

Please find attached a copy of my resume outlining my experience and qualifications in further detail. If you have any questions or would like clarification on anything please do not hesitate to contact me at [phone number] or via email at [email address]. Thank you for your consideration; I look forward hearing from you soon about this opportunity.

Sincerely,

Fritz

Administrative Support Coordinator Resume Templates

Bonobo
Dugong
Pika
Hoopoe
Quokka
Axolotl
Kinkajou
Jerboa
Saola
Echidna
Fossa
Rhea
Markhor
Indri
Numbat
Gharial
Cormorant
Ocelot
Lorikeet