Property Manager Resume Guide

Property managers are responsible for the day-to-day operations of rental properties. They oversee tenant relations, rent collection, maintenance and repair requests, financial reporting and compliance with local laws. Additionally they may coordinate with contractors to ensure that all repairs are completed in a timely manner.

You know all the ins and outs of property management, yet employers have no idea who you are. To make them aware of your qualifications, you must write a resume that highlights your experience in this field.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Property Manager Resume Sample

Harrison Treutel
Property Manager

[email protected]
446-070-6020
linkedin.com/in/harrison-treutel

Summary

Proficient property manager with 5+ years of experience in residential and commercial properties. Skilled at developing marketing plans, budgeting, and tenant relations to ensure successful occupancy rates. At XYZ Property Management Company, managed a portfolio of 15 buildings ranging from single-family homes to high-rise apartments with 95% success rate on maintaining the upkeep and integrity of the property while maximizing profit margins.

Experience

Property Manager, Employer A
Elk Grove, Jan 2018 – Present

Coordinated multiple rental properties, successfully managing the housing of over 200 tenants and increasing occupancy rate by 10%.
Utilized property management software to efficiently track tenant payments, develop marketing strategies for vacant units and generate monthly financial reports.
Assessed both move-in and move-out conditions of each unit, ensuring all safety regulations were met while reducing any damages up to $500 per tenancy agreement.
Advised owners on appropriate leasing laws, resolving disputes between tenants in a timely manner; reduced vacancy time from 1 month to 2 weeks on average due to proactive intervention techniques.
Accurately maintained records pertaining to rent collections, maintenance costs & expenses as well as other accounting tasks with 100% accuracy within established timelines.

Property Manager, Employer B
Mesa, Mar 2012 – Dec 2017

Spearheaded the daily management and upkeep of a portfolio of 3 residential properties, ensuring that all tenant issues were addressed promptly and efficiently.
Demonstrated excellent customer service by responding to over 100 tenant inquiries each month in a timely manner; reduced number of unresolved complaints by 38%.
Prepared detailed reports on rental income from tenants, leasing agreements, building maintenance expenses and property tax payments for submission to senior managers monthly with accuracy rate exceeding 95%.
Developed comprehensive marketing strategies for vacant units which led to successful occupancy rates reaching 97% within 6 months; increased overall revenue generated from rentals by $25K year-over-year.
Proficiently handled budgeting responsibilities such as setting up rent collection schedules & tracking late payments while maintaining cost control measures through optimizing operational processes at all times.

Skills

Property Management
Real Estate
Leases
Investment Properties
Contract Negotiation
Lease Administration
Rentals
Apartments
Residential Homes

Education

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Property Manager (CPM)
Institute of Real Estate
May 2017

1. Summary / Objective

A resume summary/objective is the first thing a hiring manager will read, so it’s important to make sure you capture their attention. As a property manager, your summary should highlight your experience in managing properties and overseeing maintenance staff. You could also mention any certifications or awards that demonstrate your expertise in this field and emphasize how you have successfully managed multiple properties at once while keeping costs low for owners/investors.

Below are some resume summary examples:

Well-rounded property manager with 7+ years of experience managing rentals, overseeing maintenance projects and providing customer service. Seeking to leverage problem-solving skills and attention to detail at ABC Property Management in order to ensure tenants’ satisfaction while maximizing occupancy rates. In previous roles, successfully implemented rental increases that resulted in a 23% increase in revenue over the span of 12 months.

Seasoned property manager with 8+ years of experience in rental, leasing, and management. Experienced in creating operational strategies to increase revenue while providing excellent customer service. At XYZ Management Company, generated over $1M in additional income by increasing the occupancy rate from 65% to 95%. Committed to developing long-term relationships with tenants through prompt responses and effective communication methods.

Passionate property manager with eight years of experience in managing residential and commercial properties. Dedicated to providing a seamless tenant experience from move-in to move-out while ensuring compliance with local, state, and federal regulations. At XYZ Properties, reduced the vacancy rate by 10% within 3 months by implementing effective marketing strategies. Adept at financial management using QuickBooks accounting software.

Dependable and detail-oriented property manager with 10+ years of experience in the real estate industry. Specializing in lease administration, tenant relations, and maintenance management for residential communities. At ABC Properties, managed an 800-unit portfolio that achieved a successful occupancy rate of 93%. Highly organized multitasker who consistently meets deadlines while maintaining high standards of customer service.

Committed and highly organized property manager with 5+ years of experience in rental and leasing management. Proven track record in successfully overseeing operations, tenant relations, maintenance services and financial reporting for over 1,000 residential units at ABC Property Management Company. Skilled negotiator who is able to maximize profits while minimizing costs through effective contracts negotiation strategies.

Hard-working property manager with 10+ years of experience managing large-scale residential and commercial properties. Skilled in all aspects of tenant relations, budgeting, and maintenance management to ensure a secure living environment for tenants. Track record includes reducing annual operating costs by 14%, while maintaining a 97% occupancy rate throughout the year at XYZ Property Management Company.

Energetic and organized property manager with more than 5 years of experience in residential and commercial real estate. Seeking to leverage expertise in tenant relations, budgeting, and maintenance operations at ABC Property Management. At XYZ Corporation oversaw a portfolio of 500+ rental units across multiple states resulting in an average occupancy rate of 98%.

Accomplished and detail-oriented property manager with 8+ years of experience in the real estate industry. Seeking to bring expertise in budgeting, tenant relations, legal compliance, and customer service to ABC Company. At XYZ Property Management firm achieved a 30% increase in occupancy rates while ensuring all tenants were compliant with lease agreements.

2. Experience / Employment

In the experience/employment/work history section, you should list your roles in reverse chronological order, starting with the most recent.

When writing about what you did in each role, use bullet points and provide specific details. This makes it easier for the reader to take in all of the information quickly. You also want to include any quantifiable results that were achieved as a result of your work.

For example, instead of saying “Managed properties,” you could say, “Managed a portfolio of 10 rental properties across two counties; increased occupancy rate by 15% within one year.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Streamlined tenant move-in and move-out processes, resulting in a 20% decrease in vacancy rates.
Improved tenant relations by providing exceptional customer service and responding to inquiries within 24 hours; increased monthly rent payments by $4,500 on average per month.
Expedited rental property maintenance requests from tenants; completed repairs/renovations within 72 hours of request submission with zero complaints or unsatisfied customers reported during lease period.
Consistently monitored budget allocations for each building under management, ensuring that all operating costs were kept below allocated limits (+10%) while still maintaining high standards of safety & security at the properties supervised.
Achieved 95% occupancy rate across 10 multi-family apartment buildings through targeted marketing initiatives and proactive networking with local real estate agents.

Represented clients in the purchase and sale of over $15M worth of residential real estate, negotiating favorable terms with buyers to maximize profits.
Meticulously maintained records for 200+ properties owned by clients while managing all leasing operations; reduced delinquency rate from 10% to 5%.
Facilitated the repair and maintenance of rental units within budgetary constraints; implemented cost-saving measures that decreased overhead costs by 30%.
Introduced a new system for tracking tenant complaints, resolving issues 75% faster on average than prior methods used.
Reorganized property management office procedures to streamline workflow between departments, resulting in more efficient customer service delivery and an increase in client satisfaction ratings by 20%.

Structured effective property management plans for a portfolio of 50+ rental units, resulting in an 11% decrease in tenant turnover rate.
Presented monthly financial summaries to the board of directors and identified potential areas for cost savings; achieved $12,000 reduction in operational expenses over 6 months.
Mentored 3 junior property managers on best practices for handling tenant complaints, maintaining accurate records and adhering to legal regulations; increased team productivity by 30%.
Compiled quarterly reports detailing maintenance costs and rent collection statistics that allowed senior management to make informed decisions about future investments; generated additional revenue of $25K within one year period.
Diligently inspected all properties prior to new tenants moving-in/out ensuring safety compliance with applicable building codes & standards which minimized liability risks by 20%.

Revised property management procedures and policies to ensure compliance with all applicable laws, regulations and standards; successfully reduced tenant complaints by 25%.
Reduced monthly maintenance costs for a portfolio of 10 properties by 15%, through negotiating competitive contracts with vendors and improving operational efficiency.
Reliably processed rent payments, generated lease agreements, collected deposits, maintained accurate records & handled other administrative tasks related to leasing activities within the allotted timeframes.
Participated in interviews with prospective tenants upon owner request; screened applications based on creditworthiness and rental history while ensuring fair housing practices were met at all times.
Optimized digital marketing strategies such as email campaigns & social media ads to attract new leads/tenants; achieved an increase of 30% in occupancy rates within 6 months period.

3. Skills

Even though two organizations are hiring for the same role, the skillset they want an ideal candidate to possess could differ significantly. For instance, one may be on the lookout for an individual who understands the basics of building maintenance and another may require knowledge in tenant relations.

Therefore, you want to tailor the skills section of your resume according to each job that you are applying for. This is because a lot of employers use applicant tracking systems these days, which scan resumes for certain keywords before passing them on to human recruiters.

It’s not enough just listing out your skills here; be sure to also elaborate on them in other sections such as summary or experience so that they stand out even more!

Below is a list of common skills & terms:

Account Management
Apartments
Budgeting
Commercial Real Estate
Condos
Contract Management
Contract Negotiation
Corporate Real Estate
Customer Satisfaction
Event Management
Fair Housing
Investment Properties
Landlords
Lease Administration
Leases
Property
Property Management
Real Estate
Real Estate Development
Real Estate Transactions
Rentals
Residential Homes
Sellers
Social Media Marketing
Team Leadership
Teamwork
Tenant
Time Management
Yardi

4. Education

Mentioning an education section on your resume will depend largely on how far along you are in your career. If you have just graduated and don’t have much work experience, it’s important to include an education section below the objective statement. However, if you’ve been working as a property manager for many years with plenty of accomplishments and responsibilities to showcase, omitting the education section is perfectly acceptable.

If including an education section, try to list courses or subjects that are relevant to the property management role you’re applying for.

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise in a particular field. They can show potential employers that you have taken the time and effort to become certified by an organization, proving that you are knowledgeable about the subject matter.

Including certifications on your resume is beneficial as it gives hiring managers more insight into what skills and qualifications you possess for the job role they are looking to fill. Be sure to list any relevant certifications so that recruiters know exactly how qualified you are for their position.

Certified Property Manager (CPM)
Institute of Real Estate
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Harrison Treutel, this would be Harrison-Treutel-resume.pdf or Harrison-Treutel-resume.docx.

7. Cover Letter

A cover letter is a great way to provide an employer with more information about yourself and your qualifications for the role they are recruiting for. It serves as an introduction separate from your resume, usually consisting of 2-4 paragraphs in length.

Cover letters offer you the opportunity to shine by showcasing key skills and experiences that make you stand out among other job applicants. While not all jobs require one, writing a cover letter can be highly beneficial when it comes time to land that dream job!

Below is an example cover letter:

Dear Dandre,

I am writing to apply for the position of Property Manager at your company. As a property manager with over 10 years of experience in the industry, I have the necessary skills and qualifications to take on this role and exceed your expectations.

In my current role as property manager at [company name], I oversee a portfolio of properties totaling over 1 million square feet. I am responsible for all aspects of property management, including but not limited to: budgeting, financial reporting, lease administration, vendor relations, and facility maintenance. Through my efforts, I have been able to increase occupancy rates by 20% and reduce operating costs by 15%.

I am confident that I can bring the same level of success to your organization. In addition to my experience in property management, I also have a degree in Business Administration from XYZ University. My combination of education and experience makes me uniquely qualified for this position.

I would welcome the opportunity to discuss my qualifications further with you at your earliest convenience. Thank you for your time and consideration; I look forward to hearing from you soon!

Sincerely,

Harrison