Banquet Manager Resume Guide
Banquet Managers are responsible for planning and organizing events, such as weddings or corporate functions. They coordinate catering staff, set up event spaces, manage budgets and oversee the overall operations of a banquet hall or venue. Additionally, they must ensure that all safety regulations are met while ensuring guests have an enjoyable experience at their event.
You know how to organize and manage a successful banquet event from start to finish, but employers don’t yet recognize your abilities. To make them aware of your experience and qualifications, you must create an eye-catching resume.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Banquet Manager Resume Sample
Darron Rolfson
Banquet Manager
[email protected]
976-271-8352
linkedin.com/in/darron-rolfson
Summary
Committed banquet manager with more than five years of experience in hospitality and event management. Experienced in planning, leading, organizing, and executing all aspects of events for up to 500 people. Successfully managed numerous high-end corporate functions at XYZ Hotel including a large gala dinner attended by the Prime Minister. Recognized for consistently achieving excellent customer satisfaction results while staying within budget constraints.
Experience
Banquet Manager, Employer A
Toledo, Jan 2018 – Present
- Directed the catering staff of 20 to efficiently organize and manage successful events for up to 250 guests while ensuring that all safety protocols were followed; reduced event setup time by 30 minutes on average.
- Scheduled banquet reservations, coordinated vendor services, managed the preparation of food menus and ensured sufficient staffing levels ahead of each event; exceeded customer satisfaction goals in 95% of cases.
- Competently delegated tasks amongst the kitchen crew & waitstaff during busy periods as well as maintained accurate records regarding inventories, costs and guest preferences for future reference purposes.
- Demonstrated exceptional interpersonal skills when interacting with customers & vendors in person or over the phone; negotiated contracts with suppliers resulting in a $1,000 savings annually without compromising quality standards nor service delivery expectations.
- Presented professional invoices and receipts according to accounting regulations whilst promptly addressing any issues related to billing within 24 hours after being notified about them by clients/guests.
Banquet Manager, Employer B
Bakersfield, Mar 2012 – Dec 2017
- Reliably managed the catering and banquet operations of a 3-star hotel, overseeing 20+ staff members while planning 200 events per year; reduced wastage and costs by 15%.
- Developed efficient procedures to ensure all guests received impeccable service during weddings, conferences or other functions; increased customer satisfaction ratings by 12% in the last quarter.
- Coordinated with external vendors for event supplies such as entertainment equipment, decorations and food & beverages; saved an average of $750 on each event compared to previous years’ costs.
- Advised clients on menu selection options that best suit their budget needs while also meeting dietary requirements if necessary; successfully upsold additional services resulting in a 5% increase in revenues over 6 months period.
- Facilitated smooth running of events from start to end – organized seating arrangements for parties/receptions according to client requests & monitored staff performance throughout each function ensuring compliance with health & safety guidelines at all times.
Skills
- Hospitality Management
- Food and Beverage
- Hospitality Industry
- Hospitality
- Catering
- Event Management
- Banquets
- Hotels
- Hotel Management
Education
Bachelor’s Degree in Hospitality Management
Educational Institution XYZ
Nov 2011
Certifications
Certified Banquet Manager
National Association of Catering Executives
May 2017
1. Summary / Objective
A resume summary/objective is like a trailer for the rest of your resume – it should provide an overview of who you are and why you make an excellent banquet manager. In this section, highlight some of your best qualities; such as how many years experience in hospitality management you have, any awards or recognition received from past employers, and what sets you apart from other applicants.
Below are some resume summary examples:
Seasoned banquet manager with 10+ years of experience in venue management and hospitality. Proficient at managing large-scale events, including weddings, parties, conferences, and other celebrations. Successfully organized over 150 events for ABC Venue within budget constraints while delivering excellent customer service to clients. Seeking to leverage organizational skillset and customer-focused approach as the next Banquet Manager for XYZ Company.
Diligent banquet manager with 8+ years of experience managing and delivering exceptional events. Demonstrated expertise in the planning, organizing, and scheduling of corporate functions for up to 1000 guests. Proficient in using cost-effective strategies that ensure successful execution while staying within budget constraints. Seeking a role at ABC Events where I can utilize my skills to help create memorable experiences for clients.
Well-rounded and ambitious banquet manager with 10+ years of experience in the hospitality industry. At XYZ, managed a team of 20 servers to deliver exceptional service for high-end events. Highly organized and able to handle multiple tasks simultaneously while maintaining an attention to detail. Skilled at troubleshooting any issues that arise during events as well as ensuring all standards are met or exceeded on behalf of clients.
Amicable banquet manager with 5+ years of experience in the hospitality industry. Expertise include planning, organizing and managing special events such as weddings, corporate functions and birthday parties. Experienced in developing creative menu options that meet customer needs while staying within budget constraints. Proven track record of delivering successful events on time and under budget at ABC Hotel & Resort.
Professional and highly organized banquet manager with 8+ years of experience in the hospitality industry. Proven track record of successfully coordinating events from start to finish, while ensuring guest satisfaction and exceeding revenue goals. Skilled at creating unique event plans tailored to client specifications. Seeking to utilize my expertise as the next Banquet Manager for ABC Hotel & Resort.
Talented banquet manager with 10+ years of professional experience in the hospitality industry. Highly adept at coordinating and overseeing banquets, events, and conferences for large groups of guests. Proven ability to manage staff while consistently delivering high-quality customer service experiences on a tight budget. Seeking to bring expertise to ABC Company’s team as the next Banquet Manager.
Detail-oriented banquet manager with over 10 years of experience in the hospitality industry. Proven success at planning and managing large-scale events, from corporate functions to private parties. Skilled at business development, budgeting and forecasting, as well as customer relations. At XYZ Hotel managed an award-winning staff that successfully increased revenue by 20%.
Driven banquet manager with over seven years of experience in the hospitality industry. Proven track record for utilizing creative problem-solving skills to successfully manage events, from small corporate gatherings to large weddings. Seeking an opportunity at ABC venue as banquet manager where I can use my expertise and enthusiasm to ensure a successful event every time.
2. Experience / Employment
In the experience section, you should list your employment history in reverse chronological order. This means that the most recent job is listed first.
When writing this section, stick to bullet points; doing so allows the reader to quickly digest what you have written. You want to provide detail when describing each role and its responsibilities, as well as any quantifiable results achieved.
For example, instead of saying “Managed banquets,” you could say, “Oversaw 10+ high-end corporate events per month with up to 500 guests each time; ensured all service standards were met while keeping costs within budget.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Coordinated
- Scheduled
- Supervised
- Monitored
- Organized
- Prepared
- Directed
- Assisted
- Resolved
- Negotiated
- Developed
- Implemented
- Trained
- Managed
- Ensured
Other general verbs you can use are:
- Achieved
- Advised
- Assessed
- Compiled
- Demonstrated
- Expedited
- Facilitated
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Achieved $15,000 in revenue by successfully managing and supervising over 50 high-end banquets for up to 350 guests per event.
- Ensured the highest levels of customer service were delivered at all times through implementing quality assurance standards and overseeing a team of 15 banquet staff members.
- Reduced costs associated with catering services by 10% annually through effective negotiations with suppliers and vendors.
- Improved customer satisfaction ratings from 75% to 95%, as indicated in post-event surveys; led successful efforts to resolve any complaints or issues quickly and efficiently while exceeding expectations whenever possible.
- Resourcefully managed multiple events simultaneously, ensuring that each ran smoothly according to timeline requirements while staying within allocated budgets on every occasion.
- Reorganized banquet operations, streamlining processes to increase efficiency by 25% and reducing setup/cleanup time for events by 15 minutes on average.
- Efficiently managed the planning of over 400 corporate & private function events per year; ensured that all food orders were accurate and fulfilled in a timely manner with zero errors or complaints from customers.
- Represented the venue during sales calls with potential clients, successfully converting 35+ new customer inquiries into booked reservations each month; generated total revenue of $70,000 through upselling additional services such as floral arrangements and live entertainment packages.
- Trained a team of 10+ staff members on event management procedures including client relations, service quality standards and food preparation protocols; consistently maintained high-quality customer satisfaction ratings at 94%.
- Prepared menus according to dietary restrictions while meeting budgetary requirements across 250+ functions annually; helped save an estimated $8500 in catering costs this fiscal year alone due to smart inventory control techniques implemented throughout kitchen operations.
- Implemented creative strategies to improve banquet operations; achieved a 20% increase in customer satisfaction ratings within 6 months.
- Compiled and managed an extensive list of over 500 vendors, securing the best deals for supplies while staying within budgeted limits.
- Participated in staffing events by recruiting, interviewing & hiring new staff members according to service requirements; reduced labor costs by $5,000 annually.
- Organized up to 30 high-profile banquets every week that included food tastings, entertainment & décor setup; successfully increased event attendance rate by 50%.
- Meticulously supervised all aspects of each event from start to finish including scheduling waitstaff shifts and organizing catering services onsite with zero incidents or complaints reported during my tenure as Banquet Manager.
- Revised banquet service process to streamline operations and reduce costs by 10%, resulting in a savings of $5,000 over the last quarter.
- Formulated detailed budgets for 30+ upcoming events and managed related expenses within set limits; successfully delivered projects under budget on all occasions.
- Introduced innovative ideas to enhance customer experience during event setup, catering menu selection and overall management of banquets while maintaining quality standards throughout each occasion.
- Resolved technical issues such as lighting problems or sound system malfunctions promptly using problem-solving skills; addressed complaints from guests efficiently with zero repeat incidents reported in the past year.
- Actively monitored staff performance at events to ensure that they were providing excellent guest services according to company policies & procedures; trained 15 new hires on proper etiquette when dealing with customers and VIPs.
- Assessed banquet hall needs for over 400 events annually, ensuring that all equipment and resources were available in a timely manner; increased overall efficiency by 25%.
- Structured menus, seating plans and event timelines to accommodate varying group sizes while maintaining budget restrictions; saved an average of $1,200 per event.
- Expedited orders with catering staff on-site at venues to ensure prompt delivery of meals according to guest specifications; decreased wait times by 14 minutes on average between each course served.
- Accurately tracked inventory levels throughout the duration of an event and replenished supplies as needed when requested by guests or management team members.
- Assisted with setup & takedown at off-site locations which included loading/unloading trucks, setting up tables & chairs for receptions, coordinating floral displays and hanging decorations; completed tasks 15% faster than estimated time frames given from clients.
- Monitored and coordinated activities within banquet operations to ensure smooth delivery of catering services for up to 400 guests daily; reduced customer wait time by 15%.
- Thoroughly inspected event settings, equipment and supplies prior to start of events; lowered the number of complaint incidences related to technical failures or missing items by 10%.
- Supervised a team consisting of 50+ staff members in order to provide efficient and professional guest service during banquets, weddings, holiday parties & corporate functions; led employees through difficult situations with poise and grace while upholding company standards.
- Mentored new hires on all aspects of banquet management such as food preparation/presentation techniques, stock control procedures & health safety regulations – trained 8 new recruits over 6 months without any incidents reported.
- Utilized advanced knowledge in various computer software programs (such as Microsoft Office) for planning menus according customer preferences/budgets within tight timelines; achieved an average savings rate on catering costs up $1,500 per month compared to previous year’s budgeted totals.
- Negotiated contracts with local vendors and suppliers to secure the best prices on food, beverages, decorations, entertainment and other services for 20+ large-scale banquets per year; saved an average of $2,500 in costs.
- Independently managed all stages of banquet preparations from venue selection to seating arrangements and event décor setup; successfully hosted over 500 guests at various events without any major issues.
- Spearheaded training programs for new staff members on banquet service procedures such as table setting etiquette and how to properly serve guests according to dietary requirements or allergies.
- Optimized inventory controls by automating tracking systems which reduced product spoilage by 45% during peak seasons while simultaneously increasing customer satisfaction levels due to higher quality dishes served at each function/event held throughout the year.
- Streamlined billing processes through online invoicing software resulting in a 15% reduction in time spent preparing bills after every event along with increased accuracy when calculating total charges owed by clients after their functions have concluded.
3. Skills
Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may be looking for someone with experience in managing large-scale events, while Organization XYZ might require a candidate to have knowledge of the local hospitality industry.
It is important to tailor your skills section resume accordingly because many companies use applicant tracking systems (ATS). These computer programs scan resumes for certain keywords before passing them on to a human.
Once listed here, you can further elaborate on your skillset by discussing it in more detail in other areas such as the summary or experience section.
Below is a list of common skills & terms:
- Banquet Operations
- Banquets
- Catering
- Convention Services
- Corporate Events
- Culinary Skills
- Customer Satisfaction
- Event Management
- Fine Dining
- Food
- Food Safety
- Food Service
- Food and Beverage
- Front Office
- Hospitality
- Hospitality Industry
- Hospitality Management
- Hotel Management
- Hotels
- MICROS
- Meeting Planning
- Menu Development
- Pre Opening
- Resorts
- Restaurant Management
- Restaurants
- Revenue Analysis
- Rooms Division
- Social Networking
- Team Leadership
- Teamwork
- Time Management
- Tourism
- Wine
4. Education
Including an education section on your resume will depend on how far along you are in your career. If you have just graduated and don’t have a lot of work experience, mention your education below the resume objective. However, if you already have significant work experience to showcase, omitting the education section is perfectly acceptable.
If an education section is included, try to list courses or subjects that relate directly to banquet management such as hospitality management or food service operations and/or any related certifications obtained during school years.
Bachelor’s Degree in Hospitality Management
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications are a great way to demonstrate your expertise in a particular field. They show potential employers that you have taken the time and effort to become certified by an accredited organization, which can help set you apart from other applicants.
Including certifications on your resume is especially important if they are related to the job for which you are applying. Doing so will showcase your knowledge of the industry and give hiring managers confidence in your abilities as an employee.
Certified Banquet Manager
National Association of Catering Executives
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Darron Rolfson, this would be Darron-Rolfson-resume.pdf or Darron-Rolfson-resume.docx.
7. Cover Letter
Cover letters are an important addition to a job application. They provide recruiters with more information about you, your skills, and why they should consider hiring you.
Cover letters typically consist of 2 to 4 paragraphs which explain in detail what makes you the perfect candidate for the role. This is your chance to demonstrate why employers should choose you over other candidates who may have similar qualifications or experience as yourself.
By taking time to craft a well-written cover letter that reflects who you are and highlights your strengths, it can make all the difference when trying to get hired for a new job opportunity!
Below is an example cover letter:
Dear Betsy,
I am writing to apply for the Banquet Manager position at your hotel. With more than 10 years of experience in hospitality and event planning, I am confident I would be a valuable asset to your team.
In my current role as Banquet Manager at the Marriott, I oversee all aspects of banquet operations for up to 500 guests. I have a proven track record of successfully coordinating events while maintaining high standards of customer service. My ability to manage multiple projects simultaneously is an asset that would benefit your hotel.
I am also well-versed in food and beverage operations, including menu development and cost control measures. In my previous role as Assistant Food & Beverage Manager, I increased revenue by 15% through effective management of staff and inventory. My keen eye for detail ensures that every event runs smoothly from start to finish.
I would welcome the opportunity to bring my expertise in banquet management to your hotel and contribute to its continued success. Please do not hesitate to contact me if you have any questions or need clarification on any points in my application. Thank you for your time and consideration; I look forward to hearing from you soon.
Sincerely,
Darron