Business Solutions Consultant Resume Guide

Business Solutions Consultants work to help companies improve their operations by analyzing their current business processes and providing solutions that can increase efficiency, reduce costs, and enhance customer service. They collaborate with stakeholders across the organization to identify problems, develop strategies for improvement, and implement changes in order to achieve desired outcomes.

Your expertise in business solutions is unparalleled, and any organization would benefit from having you on their team. To make sure recruiters know about your qualifications, create a resume that highlights your skillset and experience.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Business Solutions Consultant Resume Sample

Marshall Hegmann
Business Solutions Consultant

[email protected]
751-951-7830
linkedin.com/in/marshall-hegmann

Summary

Detail-oriented business solutions consultant with 5+ years of experience designing and implementing successful business strategies. Experienced in leading teams to create customized software, hardware, and technology systems that streamline operations while maximizing efficiency. At XYZ, designed a comprehensive system for tracking customer data across multiple channels which resulted in an 8% increase in sales revenue over 6 months. Highly experienced at developing effective relationships with clients and stakeholders to ensure project success.

Experience

Business Solutions Consultant, Employer A
Milwaukee, Jan 2018 – Present

Actively consulted with over 50 businesses to identify, assess and formulate solutions for operational challenges; reduced operational costs by 15%.
Utilized advanced knowledge in project management, process engineering and data analysis tools to develop cost-effective strategies that improved business efficiency.
Structured corporate performance objectives according to industry best practices while providing training support on system implementation processes; achieved a customer satisfaction rating of 95% across all projects.
Introduced innovative technologies and methodologies such as cloud computing systems, CRM platforms and Agile development approaches within multiple organizations resulting in increased sales revenue of $500k+ annually at each client site.
Participated in the improvement of existing systems through periodic reviews which helped reduce upkeep expenses by 10%, enhancing overall profitability levels significantly.

Business Solutions Consultant, Employer B
Hialeah, Mar 2012 – Dec 2017

Implemented innovative business solutions for over 50 clients, resulting in a 20% average increase in customer satisfaction ratings.
Reliably provided customized solution development services to address unique business needs of customers and achieved an on-time delivery rate of 95%.
Consulted extensively with stakeholders at all levels within the organization to determine objectives, analyze requirements and develop cost effective strategies that generated $20K savings on technology investments annually.
Revised existing software applications & systems to improve user experience by 15%, while adhering strictly to quality standards set forth by industry regulations.
Expedited production cycle times from 3 weeks down to 2 weeks without compromising product/service quality; reduced labor costs associated with resource allocation process by 10%.

Skills

Account Management
Business Development
Team Leadership
Business Analysis
Solution Selling
Sales Process
Business Intelligence
CRM
Direct Sales

Education

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Business Solutions Professional
International Association of Business Solutions Professionals
May 2017

1. Summary / Objective

A resume summary/objective is the perfect place to showcase your skills as a business solutions consultant. In this section, you can highlight your ability to identify and analyze customer needs, develop innovative solutions for complex problems, and create effective strategies that drive results. Additionally, mention any certifications or awards you have received in the past that demonstrate your expertise in this field.

Below are some resume summary examples:

Diligent Business Solutions Consultant with 5+ years of experience in delivering innovative and cost-effective solutions to meet customer needs. Proven track record in driving business growth by implementing streamlined processes, increasing operational efficiency and maximizing profits across various industries. At XYZ Corporation, developed a custom CRM system that facilitated sales team performance by 25%. Experienced in leading project teams through all stages of the software development lifecycle.

Enthusiastic business solutions consultant with 5+ years of experience helping clients identify and implement the most suitable software and hardware solutions to optimize their business operations. Proven track record in quickly understanding client needs and providing tailored recommendations, resulting in improved cost-efficiency for multiple companies. Seeking to join ABC Solutions as a senior consultant to contribute my expertise towards developing innovative solutions for businesses worldwide.

Seasoned business solutions consultant with 10+ years of experience providing strategic advice and guidance to organizations across a range of industries. Skilled at understanding customer needs, developing tailored strategies for cost reduction, process improvement and efficiency gains. Experienced in leading cross-functional teams to execute successful business change programs that deliver tangible results. Proven track record of success improving KPIs by up to 40%.

Reliable business solutions consultant with 8+ years of experience helping clients identify their business needs and develop innovative solutions to address them. Highly adept at creating detailed requirements documents, project plans, system diagrams, and process flows that ensure successful implementation of optimal IT solutions. Proven track record in leading teams through all stages of the software development life cycle while adhering to tight deadlines.

Dependable and results-driven business solutions consultant with over 8 years of experience in providing customized, cost-effective IT and operational solutions to clients across a range of industries. In previous roles, successfully identified and implemented process improvements that slashed operational costs by 17% while increasing customer satisfaction ratings by 23%. Seeking to join ABC Consultancy Services as the next Business Solutions Consultant.

Talented Business Solutions Consultant with 5+ years of experience providing customized solutions to corporate clients and individual businesses. Skilled in analyzing customer requirements, developing effective strategies, and delivering presentations that generate positive feedback. Seeking to bring expertise in business process optimization and data-driven decision making to ABC Consulting Group’s team.

Well-rounded business solutions consultant with 7+ years of experience developing, deploying and managing business applications for Fortune 500 companies. Proven track record in identifying problems, designing innovative solutions and guiding clients through successful implementations. Skilled at leading client engagements to create operational efficiencies that drive ROI and customer satisfaction.

Passionate business solutions consultant with 5+ years of experience in corporate strategy, process improvement and change management. Proven track record of increasing efficiency by 24%, reducing costs by 15% and improving customer satisfaction ratings by 20%. Seeking to leverage expertise towards helping ABC Company develop innovative business strategies that guarantee success.

2. Experience / Employment

For the experience section, you should list your employment history in reverse chronological order, with the most recent job listed first.

When talking about what you did on each role, use bullet points to keep it concise and easy to read. When writing these bullets, focus on providing detail as well as quantifiable results that were achieved through your work. For example, instead of saying “Provided business solutions,” you could say “Developed customized business solutions for 10+ clients using a combination of data analysis and strategic planning techniques which resulted in an average increase in customer satisfaction by 15%.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Analyzed
Consulted
Developed
Implemented
Managed
Researched
Designed
Streamlined
Evaluated
Monitored
Negotiated
Presented
Trained
Facilitated
Optimized

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Expedited
Formulated
Improved
Introduced
Mentored
Participated
Prepared
Reduced
Reorganized
Represented
Revised
Spearheaded
Structured
Utilized

Below are some example bullet points:

Reduced operational costs of over 50 clients by an average of 20% through optimizing business processes and introducing cost-effective solutions.
Negotiated pricing contracts with external vendors, resulting in a $4 million savings for the company annually.
Designed user-friendly software systems to streamline customer relationship management (CRM) operations, improving overall efficiency by 45%.
Researched latest industry trends and advancements in technology to develop innovative strategies that increased client satisfaction ratings from 75% to 95%.
Consistently met project deadlines ahead of schedule while ensuring accuracy across all deliverables; slashed completion time on projects by 25 hours each month on average.

Effectively provided strategic business solutions to over 20 clients, driving a 10% reduction in overall operational costs.
Spearheaded the development of customized cloud-based applications for client businesses and successfully implemented these within 3 months.
Compiled comprehensive use cases & requirement documents, ensuring that all technical specifications were accurately met by developers during implementation phases.
Managed projects involving up to 5 personnel and coordinated with stakeholders across multiple teams to ensure successful delivery of projects on time & within budget parameters (+$10K savings).
Evaluated existing processes and identified areas for improvement while suggesting cost effective alternatives that resulted in an 8% increase in productivity levels across departments.

Analyzed customer business operations, needs and goals to develop tailored solutions that improved total efficiency by 15%.
Coordinated with team members across multiple departments to ensure timely delivery of all project components within tight deadlines; completed 8 projects on-time in the last quarter.
Substantially reduced customer costs by 20% through optimized system configuration and process automation implementations.
Advised clients on best practices for their respective businesses, helping them understand how technology could be used effectively to increase productivity and maximize profits.
Presented customized solution proposals at board meetings with potential customers, successfully closing 3 deals worth $200K+ each in the past year alone.

Developed innovative business solutions for 5+ clients, improving operational efficiency and cost savings by 15%.
Streamlined processes across 3 departments to reduce manual labor hours by 20% while increasing quality assurance output.
Diligently analyzed customer data from multiple sources to identify areas of improvement in operations and product offerings; increased client satisfaction ratings by 10%.
Improved organizational performance through the implementation of new technologies such as AI-based analytics systems, resulting in a 25% decrease in total IT costs over 6 months.
Represented the organization at industry events and conferences throughout North America, helping build brand recognition with key stakeholders and potential customers alike.

Reorganized the business operations of over 25 clients in the past year, resulting in an average cost reduction of 17% and a productivity increase of 20%.
Achieved full compliance with relevant regulations within 8 weeks on all projects; saved over $5000 in fines due to proactive advice provided to clients.
Thoroughly researched industry trends and identified lucrative new markets for 3 companies, leading to sales growth exceeding 30%.
Prepared detailed reports outlining potential risks & opportunities as well as actionable strategies tailored specifically for each client’s needs; increased customer satisfaction by 15%.
Trained up 10+ staff members on best practices related to utilizing current technologies and software applications across different departments; improved operational efficiency by 40% overall.

Optimized business processes, reducing operational costs by 15% and increasing productivity by 20%.
Formulated innovative technology solutions to solve complex business challenges while staying within budget parameters; successfully completed five projects in the last six months.
Demonstrated proficiency in analyzing data trends, identifying areas of improvement and presenting actionable insights for senior management team members.
Assessed customer needs effectively, utilizing a combination of research techniques and industry-leading analysis tools; improved customer satisfaction scores from 75% to 87%.
Competently managed client relationships on behalf of the organization with key stakeholders across industries, resulting in increased repeat sales opportunities worth $75K over 6 months’ period.

Meticulously analyzed and evaluated existing business processes of 50+ clients, identifying cost saving opportunities that resulted in an average savings of $18K per client.
Monitored the progress of various projects to ensure successful completion within budget and timeline; facilitated efficient communication between stakeholders across departments for 15+ projects.
Mentored a team of 5 consultants on best practices when dealing with complex customer requirements, improving their problem-solving skills by 30%.
Facilitated workshops for 150 employees to help them understand new business solutions effectively; implemented changes that increased operational efficiency by 20%.

3. Skills

The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization may require a business solutions consultant to have experience in customer relationship management software and another may prefer someone with expertise in enterprise resource planning.

It is important to tailor the skills section of your resume accordingly, as many employers use applicant tracking systems that scan resumes for certain keywords. This means you need to include all relevant skills listed on the job posting, but also mention them elsewhere (such as within the summary or work history sections).

In addition to technical abilities, it can be beneficial to list soft skills such as communication and problem-solving if they are applicable.

Below is a list of common skills & terms:

Account Management
Advertising
Analysis
B2B
Business Analysis
Business Development
Business Intelligence
Business Planning
Business Process
Business Process Improvement
Business Strategy
CRM
Change Management
Cloud Computing
Coaching
Cold Calling
Communication
Consulting
Contract Negotiation
Cross Functional Team Leadership
Customer Relationship Management
Customer Retention
Customer Satisfaction
Data Analysis
Direct Sales
Enterprise Software
Event Management
Integration
Lead Generation
Leadership Development
Managed Services
Marketing Communications
Microsoft SQL Server
Networking
Pre Sales
Problem Solving
Process Improvement
Professional Services
Program Management
Project Planning
Recruiting
Requirements Analysis
SDLC
SQL
SaaS
Sales Operations
Sales Presentations
Sales Process
Salesforce.com
Selling
SharePoint
Social Media Marketing
Social Networking
Solution Selling
Strategy
Team Leadership
Team Management
Teamwork
Telecommunications
Time Management
Vendor Management

4. Education

Including an education section on your resume will depend on how far along you are in your career. If you have recently graduated and have no prior work experience, then mentioning your education is important below the resume objective. However, if you already have a few years of business solutions consulting under your belt, an education section may not be necessary as there is more emphasis to showcase relevant job experiences rather than academic accomplishments.

If including an education section, try to mention courses related to the business solutions consultant role or any special certifications that demonstrate knowledge in this field.

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise in a given field. They can be used as proof that you have the necessary knowledge and skills for the job, which is why employers often look for them when reviewing resumes.

Including certifications on your resume will give hiring managers an indication of how up-to-date you are with industry trends and standards. It also shows that you take professional development seriously and are committed to staying abreast of changes in your chosen field.

Certified Business Solutions Professional
International Association of Business Solutions Professionals
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Marshall Hegmann, this would be Marshall-Hegmann-resume.pdf or Marshall-Hegmann-resume.docx.

7. Cover Letter

Writing a cover letter is an important step in the job application process. It is a document that allows you to expand on your skills, experiences and qualifications and give employers more insights into who you are as a person.

Cover letters should be kept concise – usually consisting of 2-4 paragraphs – so they don’t take too much time for recruiters or hiring managers to read through. They provide additional information about yourself which can help convince potential employers why you would make a great fit for their team.

Below is an example cover letter:

Dear Rhiannon,

As a Business Solutions Consultant with more than 10 years of experience helping companies increase their operational efficiency, I am confident I can make a positive impact on your organization. In my current role at [company name], I have successfully implemented process improvements that have resulted in cost savings of more than $1 million annually.

During my time at [company name], I have led projects involving the implementation of new enterprise resource planning (ERP) and customer relationship management (CRM) systems. My ability to manage complex projects and ensure successful adoption by employees has resulted in increased productivity and satisfaction for our clients. In addition, I have developed strong relationships with vendors and software developers, which has helped us get the most out of our technology investments.

I am excited about the possibility of bringing my skills and experience to bear as a Business Solutions Consultant at your organization. Based on my research, I believe we share a similar commitment to providing excellent service to our clients. I would welcome the opportunity to discuss how I can help you achieve your business goals. Thank you for your time and consideration; please do not hesitate to contact me if you have any questions or would like additional information about my qualifications.

Sincerely,

Marshall