Records Technician Resume Guide

Records Technicians are responsible for managing and maintaining records in a variety of formats, such as digital or paper. They ensure accuracy and security of the data stored, make sure all information is properly filed and archived, input new records into databases, retrieve requested documents from archives when needed, update existing records to keep them current with changes in regulations or policies, and provide customer service support by assisting customers with locating specific documents.

Organizing and managing records is one of your superpowers. Unfortunately, employers don’t know that yet. To make them aware of your expertise in record keeping, you must create a resume that stands out from the rest.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Records Technician Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Records Technician Resume Sample

Xander Schaefer
Records Technician

[email protected]
529-893-2093
linkedin.com/in/xander-schaefer

Summary

Energetic records technician with 7+ years of experience in the public and private sector. Proven track record for efficiently managing physical and electronic records, as well as developing filing systems that are both organized and efficient. At XYZ Corporation, managed a team of 10 staff members to reduce document retrieval time by 50%. An expert in data entry accuracy, proficient at utilizing various software programs such as Microsoft Excel to maintain accurate records.

Experience

Records Technician, Employer A
Naperville, Jan 2018 – Present

  • Effectively managed the filing and archiving of over 2,000 records per month for a diverse range of clients; increased accuracy in document management by 45%.
  • Archived confidential documents into an electronic system, ensuring secure storage and retrieval at all times.
  • Achieved cost savings of $1,500 through streamlining record-keeping processes such as scanning paper files to digital formats and organizing them into easily searchable databases.
  • Presented reports on new ways to improve existing systems used for storing data while maintaining high levels of security compliance standards; reduced manual labor time by 10 hours/week on average.
  • Retrieved archived materials when necessary with 100% accuracy rate within 15 minutes or less; quickly provided requested information needed during audits or investigations as required by law enforcement officials or other government agencies upon request timely manner.

Records Technician, Employer B
Elk Grove, Mar 2012 – Dec 2017

  • Actively maintained, updated and archived records for over 750 clients; reduced paperwork filing errors by 15%.
  • Utilized specialized software to create and manage digital databases of confidential information with 100% accuracy.
  • Structured file systems in order to quickly retrieve documents upon request from internal departments; improved document retrieval times by 30 minutes on average.
  • Processed daily requests (paper-based & electronic) to add/update/delete data entries, ensuring that all updates were completed within the same day as requested at a rate of 200+ per hour.
  • Indexed physical files according to their corresponding categories in alphabetical or numerical order; decreased misfiled documents count by 40%.

Skills

  • Data Entry
  • Time Management
  • Records Management
  • Government
  • Policy
  • Teamwork
  • Emergency Management
  • Team Leadership
  • Microsoft Outlook

Education

Associate Degree in Records Management
Educational Institution XYZ
Nov 2011

Certifications

Certified Records Analyst
Institute of Certified Records Managers
May 2017

1. Summary / Objective

Your resume summary/objective should provide the hiring manager with a snapshot of your qualifications and experience as a records technician. Include details such as how long you have been working in this field, any certifications or awards you may have received, and what makes you stand out from other applicants. You could also mention the types of record systems that are most familiar to you (e.g., paper filing systems, electronic databases) and describe how your attention to detail ensures accuracy when managing important documents.

Below are some resume summary examples:

Diligent records technician with 4+ years of experience managing and organizing confidential documents for various organizations. Adept at developing and implementing records management systems, ensuring compliance with applicable laws, regulations, policies and procedures. Detail-oriented individual who is committed to accuracy in all aspects of the job. Passionate about providing superior customer service while protecting confidentiality of sensitive information.

Accomplished Records Technician with 10+ years of experience managing and archiving confidential documents in accordance to state and federal regulations. Adept at creating efficient filing systems, performing audits on records, monitoring data accuracy, redacting sensitive information when needed. Seeking to join ABC Records Management Facility in order to utilize my expertise in protecting data integrity while helping the company meet its objectives.

Enthusiastic records technician with 5+ years of experience in digitizing records and data entry. Expertise in organizing and maintaining large volumes of documents, including scanning, indexing and validating for accuracy. Proven track record of meeting deadlines while adhering to established policies and procedures. Seeking an opportunity at ABC Records Management to contribute my expertise towards the effective organization of confidential data.

Passionate records technician with 5+ years of experience in providing support for records management and maintenance activities. At ABC, provided departmental guidance on best practices regarding the handling, manipulation and storage of all documents. Received accolades from customers for quick response to requests and inquiries. Highly organized, detail-oriented professional committed to accuracy and efficiency in record keeping processes.

Detail-oriented records technician with 5+ years of experience creating, maintaining and organizing records for a variety of organizations. Seeking to join ABC Corporation as the next Records Technician where I can utilize my knowledge and expertise in data management and organization to ensure accuracy, efficiency, and compliance. Previous accomplishments include digitizing 6 million paper files while reducing storage costs by 25%.

Driven records technician with 8+ years of experience in managing and organizing confidential records. At XYZ, developed an efficient filing system for a large patient database which reduced the time needed to locate records by 20%. Experienced in providing clerical support such as scanning documents, verifying data accuracy, and maintaining record integrity. Skilled at using computerized databases to store information securely.

Talented records technician with 5+ years of experience maintaining, organizing and archiving physical and digital records. Adept at creating filing systems according to best practices; ensuring accuracy, completeness and security of all documents. Seeking to leverage expertise in data entry operations for ABC Corporation’s records department by improving overall efficiency in record-keeping processes.

Determined Records Technician with experience in medical records management and document analysis. At XYZ, managed the filing of over 5000 records for a large healthcare facility. Able to work independently and efficiently resolve issues related to data security, accuracy, integrity and privacy. Adept at using various software programs such as Microsoft Office Suite for record-keeping purposes.

2. Experience / Employment

For the experience section, you should list your employment history in reverse chronological order, with the most recent job listed first.

You’ll want to stick primarily to bullet points when describing what you did at each of these jobs. This will make it easier for the reader to take in all of the information quickly and easily. When writing out these bullets, be sure to provide detail about what you did and any quantifiable results that were achieved as a result of your work.

For example, instead of saying “Maintained records,” you could say, “Organized 10+ filing cabinets containing over 1 million documents related to patient care; reduced retrieval time by 75% through improved organization.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Processed
  • Catalogued
  • Archived
  • Digitized
  • Monitored
  • Updated
  • Indexed
  • Retrieved
  • Reconciled
  • Assessed
  • Analyzed
  • Organized
  • Inspected
  • Secured

Other general verbs you can use are:

  • Achieved
  • Advised
  • Compiled
  • Coordinated
  • Demonstrated
  • Developed
  • Expedited
  • Facilitated
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Optimized
  • Participated
  • Prepared
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Streamlined
  • Structured
  • Utilized

Below are some example bullet points:

  • Formulated filing systems for organizing and managing records of 300+ clients, resulting in a 20% reduction in misfiled documents.
  • Improved document retrieval process by creating an online database to store scanned copies of all incoming paperwork; facilitated quick access to archived files within minutes.
  • Reliably maintained confidentiality when entering sensitive information into records management system, ensuring that confidential data was safeguarded from unauthorized personnel or third parties at all times.
  • Introduced new methods for processing paper-based forms and digitizing large volumes of data quickly with 99% accuracy rate; enabled smoother functioning between departments as well as improved client satisfaction rates significantly.
  • Developed automated tracking tools which tracked the status of documentation received, enabling staff members to monitor progress more efficiently and reduce manual labor by 25%.
  • Represented the records department in the development of several new policies and procedures, leading to a 25% reduction in errors while processing requests.
  • Reduced manual effort by streamlining file storage processes; achieved an average turnaround time of 15 minutes per request or less with 95% accuracy rate.
  • Secured confidential medical records through proper filing and retrieval systems as well as periodic back-up routines; decreased potential data breaches by 72%.
  • Efficiently managed daily operations within the Records Department such as document control, scanning & imaging activities for over 200 active patients each month without any delays or backlogs.
  • Monitored patient files for completeness, correctness and timeliness on a regular basis using established audit protocols; identified 4 cases of incorrect information which were promptly corrected before being released to the public domain.
  • Participated in the digitization of 2,500+ legal records and documents; expedited the process by 25% within 6 months.
  • Catalogued and organized a wide variety of physical and digital records into an online database with over 7,000 entries.
  • Successfully maintained data accuracy for all record entries in accordance to company standards; reduced incorrect entry rate from 8% to 3%.
  • Inspected hardcopy files on a daily basis for any signs of damage or deterioration, ensuring that vital information was not lost due to negligence or system error.
  • Streamlined paper filing systems through manual archiving processes which saved up to 10 hours per week across departments.
  • Advised over 500 customers on records management and retention policies, resulting in a 15% improvement of record accuracy.
  • Facilitated the transfer of over 4,000 physical documents into digital databases while maintaining data integrity and security protocols.
  • Reorganized 9 filing systems to improve document retrieval speed by 80%, reducing research time for staff members by an average of 3 hours per case file search.
  • Revised company-wide procedures for indexing & archiving sensitive information; resulted in improved user accessibility with no security breaches or unauthorized accesses reported during implementation process.
  • Thoroughly reviewed private documents before entering them into database systems; identified discrepancies in 1 out of 2 cases which could have caused potential legal issues if unnoticed.
  • Streamlined processes for maintaining accurate records, resulting in a 10% reduction of data entry errors.
  • Reconciled financial documents within the department to ensure accuracy and completeness; identified discrepancies and took corrective action when necessary.
  • Organized over 500 patient files into secure digital databases with up-to-date information, facilitating easy retrieval of medical records as needed by staff members.
  • Mentored three new employee hires on proper filing procedures while ensuring compliance with HIPAA regulations at all times.
  • Independently reviewed internal audit reports to determine which processes required additional improvement and implemented changes accordingly, leading to an overall increase in efficiency by 25%.
  • Diligently managed the filing and archiving of over 800 records daily, ensuring accuracy and compliance with all internal procedures.
  • Coordinated the timely retrieval of electronic files upon request from various departments; increased response time by 25%.
  • Assessed existing databases to identify potential areas for improvement, resulting in a 20% reduction in redundant information entries within 6 months.
  • Demonstrated excellent organizational skills when creating employee personnel files consisting of job applications, resumes & background checks; reduced manual paper sorting workloads by 40%.
  • Updated digital record systems on a weekly basis to maintain up-to-date information and support user access requests; improved system functionality by 30%.
  • Spearheaded the organization of over 25,000 physical documents and records, resulting in a 40% increase in retrieval efficiency.
  • Prepared detailed documentation for all records to ensure accuracy and consistency; updated over 3,000 entries daily with the latest information.
  • Compiled data from different sources into one master database and successfully reduced manual errors by 37%.
  • Competently operated scanning equipment to digitize paper files for safe storage on secure servers; achieved complete digital conversion within 6 months ahead of schedule.
  • Digitized existing analog tapes & film-based archives using proprietary software applications, preserving them as image or text formats for long-term preservation needs.

3. Skills

Even though two organizations are hiring for the same role, the skillset they want an ideal candidate to possess could differ significantly. For instance, one may be on the lookout for an individual with experience in medical records, while another may be interested in someone who has a deep understanding of HIPAA regulations.

It is for this reason that you should tailor the skills section of your resume to each job posting you are applying for. This will help ensure that applicant tracking systems (which many companies use) can identify relevant keywords and pass on your application to human recruiters.

Besides just listing these abilities here, it’s also beneficial to discuss them further elsewhere – such as in the summary or experience sections – so potential employers get an even better sense of what makes you stand out from other candidates vying for the same role.

Below is a list of common skills & terms:

  • Administration
  • Administrative Assistants
  • Criminal Justice
  • Customer Satisfaction
  • Data Entry
  • Document Management
  • Emergency Management
  • Filing
  • Government
  • Human Resources
  • Microsoft Outlook
  • Nonprofits
  • Office Administration
  • Police
  • Policy
  • Project Planning
  • Records Management
  • Teaching
  • Team Leadership
  • Teamwork
  • Time Management

4. Education

Mentioning your education on your resume will depend on how far along you are in your career. If you just graduated and have no prior experience, include an education section below the resume objective. However, if you already have significant work experience to showcase, it might be better to leave out the education section altogether.

If including an education section is relevant for your job application as a records technician, try mentioning courses related to record keeping and data management that could give employers more insight into your qualifications for the position.

Associate Degree in Records Management
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your knowledge and expertise in a certain field. They show potential employers that you have taken the time to learn about the industry, as well as actively kept up with any changes or advancements.

Including certifications on your resume can be beneficial when applying for jobs where specific skills are required. It is also important to note if these certifications are still valid and up-to-date so hiring managers know they can trust you possess those particular qualifications.

Certified Records Analyst
Institute of Certified Records Managers
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Xander Schaefer, this would be Xander-Schaefer-resume.pdf or Xander-Schaefer-resume.docx.

7. Cover Letter

Cover letters are a great way to make your application stand out from the competition. They are usually 2 to 4 paragraphs long and provide more context around why you believe you’re an ideal candidate for the role.

Cover letters can be used to express your enthusiasm, highlight key skills or experiences that may not necessarily fit on a resume, and explain any gaps in employment history. Although they aren’t required for most job applications, writing one is highly recommended if you want to increase your chances of getting hired.

Below is an example cover letter:

Dear Dorothy,

I am writing to apply for the Records Technician position at [company name]. I have a degree in Information Science and five years of experience working in records management. In my previous role, I was responsible for managing the records of a large company with more than 1,000 employees. I am confident that I can do the same for your organization.

I have experience using different types of software to manage records, including document management systems and spreadsheets. I am also familiar with different file formats and how to convert them from one format to another. In addition, I have experience destroying or archiving old records according to company policy.

I am organized and detail-oriented, which is important for this job. I can work independently or as part of a team. I also have good customer service skills and enjoy helping people find the information they need.

Please review my attached resume for more information on my qualifications and experience. You can contact me at [phone number] or [email address] if you would like to discuss this opportunity further. Thank you for your time and consideration!

Sincerely,

Xander

Records Technician Resume Templates

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