Patient Care Technician Resume Guide

Patient Care Technicians provide basic care to patients in a variety of health care settings. They take vital signs, perform EKGs and phlebotomy, assist with medical procedures, help transport patients and monitor their progress.

You have the compassion and knowledge to be a great patient care technician, but hiring managers don’t know who you are. To put yourself on their radar, write a resume that highlights your top qualities as an outstanding healthcare worker.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Patient Care Technician Resume

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Patient Care Technician Resume Sample

Precious Pouros
Patient Care Technician

[email protected]
408-842-1747
linkedin.com/in/precious-pouros

Summary

Determined Patient Care Technician with 4+ years of experience in the healthcare field. Skilled at providing compassionate and effective care to patients while following safety protocols. At XYZ Hospital, managed patient intake process for over 500 cases and provided direct care services such as taking vital signs, administering medications, documenting medical histories, and performing minor procedures. Recognized by supervisors for ability to remain calm under pressure while delivering excellent customer service.

Experience

Patient Care Technician, Employer A
Birmingham, Jan 2018 – Present

  • Structured individualized patient care plans, ensuring that all treatments, medications and follow-up appointments were accurately executed on time.
  • Accurately monitored vital signs of over 100 patients per day and immediately reported any changes to the physician in charge; significantly reduced hospitalization rates by 10%.
  • Streamlined medical supplies ordering processes through automation of inventory management system for multiple health centers; saved $4,000 annually on unnecessary costs.
  • Introduced new protocols related to infection prevention control which decreased incidents of cross contamination by 20% within 6 months from implementation date.
  • Spearheaded a volunteer program at local nursing homes which provided companionship services to elderly residents; increased patient satisfaction scores by 15 points in one year period.

Patient Care Technician, Employer B
Milwaukee, Mar 2012 – Dec 2017

  • Presented patient care services independently to over 100 patients a week, ensuring that all standards of hygiene and safety were met; improved patient satisfaction ratings by 15%.
  • Independently monitored vital signs (blood pressure, pulse rate, temperature) and recorded data accurately in medical records; identified abnormal readings promptly and notified the RN or physician quickly.
  • Participated actively in daily rounds with doctors to update them on individual patient progress reports; collaborated with 8+ other healthcare professionals on various treatments plans for each patient’s condition.
  • Performed basic nursing duties such as changing bed sheets/dressings & administering injections/medication under nurse supervision while adhering strictly to hospital policies & procedures at all times.
  • Improved documentation process by creating new templates for accurate recording of personal information more efficiently which decreased paperwork time significantly by 25 minutes per visit on average.

Skills

  • Healthcare
  • CPR Certified
  • Patient Safety
  • Hospitals
  • Time Management
  • Teamwork
  • Nursing
  • Medical Terminology
  • Vital Signs

Education

Associate Degree in Patient Care Technician
Educational Institution XYZ
Nov 2011

Certifications

Certified Patient Care Technician (CPCT)
National Healthcareer Association
May 2017

1. Summary / Objective

The summary/objective at the beginning of your patient care technician resume should be a concise and compelling snapshot of who you are as an employee. This is where you can highlight your best qualities, such as how many years’ experience you have in the field, any certifications or specialties that set you apart from other applicants, and what kind of impactful work ethic and bedside manner patients appreciate about you.

Below are some resume summary examples:

Hard-working and compassionate Patient Care Technician with 5 years of experience providing direct patient care. Experienced in delivering top-notch nursing services to a wide variety of patients, from newborns to the elderly. Skilled in taking vital signs, administering medication and injections, performing basic lab tests and assisting with medical procedures. Proven success in developing strong relationships with both patients and their families by demonstrating empathy and compassion for all involved.

Accomplished Patient Care Technician with 5+ years of experience providing high-quality care to a variety of patients. Skilled in building relationships with clients and colleagues, administering medications and treatments, monitoring vital signs, collecting specimens for testing, restocking supplies, and maintaining patient records. Seeking to join ABC Healthcare as a Patient Care Technician where I can utilize my skillset to provide exceptional healthcare services.

Passionate patient care technician with 3+ years of experience providing exceptional patient-centered care in a hospital setting. Adept at managing multiple tasks and prioritizing workloads to ensure the best possible outcomes for each patient. Dedicated to fostering positive relationships between patients, family members, and healthcare providers while promoting an atmosphere of respect. Seeking to join ABC Hospital as a PCT where I can leverage my skillset.

Professional and compassionate Patient Care Technician with 5+ years of experience providing basic patient care and assisting medical staff in a variety of clinical settings. Seeking to join ABC Medical as part of the team, utilizing strong communication skills and attention to detail when helping patients recover from various ailments. In prior roles, provided vital health services that resulted in improved patient satisfaction scores by 20%.

Enthusiastic patient care technician with five years of experience in providing direct patient care in a variety of healthcare settings. Proven track record for delivering quality, compassionate patient-centered care to both pediatric and adult patients. Skilled at taking vital signs, assisting with treatments and procedures, administering medications as well as providing emotional support to patients and their families.

Committed and detail-oriented patient care technician with 5+ years of experience in providing direct care to patients. Proficient in monitoring vital signs, administering medications, and assisting physicians during medical procedures. At XYZ Clinic, provided essential support for a team of 20 nurses and 10 doctors. Recognized for excellent bedside manner skills that promote patient comfort and trust.

Skilled and reliable Patient Care Technician with 8+ years of experience providing compassionate and quality patient care. Seeking to leverage excellent communication skills, problem solving abilities, and medical knowledge to take a role as PCT at ABC Hospital. At XYZ Clinic, implemented new systems for organizing patient records that resulted in an overall reduction of paperwork errors by 76%.

Diligent and compassionate Patient Care Technician with 5+ years of experience providing clinical and non-clinical support in a variety of healthcare settings. Proven ability to establish strong relationships with patients, families, and staff while delivering high quality patient care. Committed to joining ABC Hospital where I can utilize my skillset to provide excellent patient service.

2. Experience / Employment

In the experience section, you should provide details on your employment history. This should be written in reverse chronological order, meaning the most recent job is listed first.

When talking about what you did and achieved during each role, use bullet points to make it easier for the reader to take in all of the information quickly. You want to include as much detail as possible; instead of saying “Assisted patients with daily tasks,” say something like “Provided assistance with activities of daily living (ADLs) such as bathing and dressing for 10+ long-term care residents per day.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

  • Monitored
  • Assisted
  • Administered
  • Documented
  • Evaluated
  • Educated
  • Performed
  • Collected
  • Measured
  • Recorded
  • Prepared
  • Dispensed
  • Sterilized
  • Transported

Other general verbs you can use are:

  • Achieved
  • Advised
  • Assessed
  • Compiled
  • Coordinated
  • Demonstrated
  • Developed
  • Expedited
  • Facilitated
  • Formulated
  • Improved
  • Introduced
  • Mentored
  • Optimized
  • Participated
  • Presented
  • Reduced
  • Reorganized
  • Represented
  • Revised
  • Spearheaded
  • Streamlined
  • Structured
  • Utilized

Below are some example bullet points:

  • Utilized advanced medical equipment and technology to evaluate vital signs, administer medications and perform phlebotomy procedures for over 100 patients on a daily basis.
  • Transported patients in wheelchairs or stretchers from their beds to the operating room, physical therapy sessions, x-ray rooms or other areas of the hospital; increased patient safety by ensuring secure transport methods were followed at all times.
  • Evaluated up to 50 patients each shift while taking into account their individual needs and preferences; proactively identified changes in behavior/condition that required immediate attention from doctors/nurses and reported them accordingly.
  • Proficiently operated EKG machines & monitored IV lines during emergency situations such as cardiac arrests or strokes; reduced response time by 30% when providing life-saving treatments under high pressure environments with minimal supervision from attending nurses/doctors.
  • Advised new nursing staff members on proper techniques for administering medication dosages according to physician orders & responding efficiently in times of crisis; trained 10+ new hires within first 3 months of employment which resulted in improved patient care quality standards throughout the department.
  • Educated patients on proper use of medical equipment and medications, as well as health-related topics; increased patient understanding by 35%.
  • Developed care plans for over 50 patients per month in accordance with physician instructions and hospital guidelines, actively monitoring their progress to ensure optimal outcomes.
  • Recorded vital signs such as temperature, pulse rate and blood pressure at regular intervals according to established protocols while providing attentive bedside care during recovery periods.
  • Consistently maintained neat records of all patient activities including treatments given and results obtained; reduced documentation time by 45 minutes every shift due to improved efficiency.
  • Compiled detailed reports summarizing each case’s findings which were then submitted directly to the physicians or nurses in charge for further analysis; enabled quicker follow-up times leading to better overall healthcare services provided.
  • Mentored newly hired Patient Care Technicians in the proper use of medical equipment, patient safety protocols and other clinical procedures; increased onboarding efficiency by 10%.
  • Administered medications to over 50 patients daily according to physician orders; ensured that dosages were accurate and monitored side effects regularly.
  • Thoroughly documented all vital signs, treatments administered and changes in patient condition using electronic health records (EHR) software; reduced paperwork errors by 20%.
  • Collected lab specimens from 40+ patients per shift for testing purposes while following strict infection control guidelines at all times.
  • Formulated individualized care plans based on assessments of each patient’s physical, mental/emotional needs; improved compliance with treatment regimens by 14%.
  • Reorganized patient room supplies and inventory, resulting in a 15% reduction of unnecessary expenses.
  • Substantially improved patient care quality by monitoring vital signs such as pulse rate, respiration rate, temperature and blood pressure for over 100 patients per shift.
  • Measured medication dosages accurately to ensure that the correct dosage was administered to each patient at the right time; reduced medical errors by 25%.
  • Optimized daily workflow processes through effective collaboration with nursing staff members; completed tasks 20 minutes ahead of schedule on average every day while maintaining high standards of service delivery throughout shifts.
  • Documented all treatment records including doctor’s orders, test results and medications provided accurately within an established timeframe; decreased paperwork backlog from 10 days to 5 days or less consistently for 6 months straight.
  • Reliably provided patient care services to over 200 patients daily, improving outcomes and patient satisfaction by 15%.
  • Demonstrated excellent communication skills when listening to the needs of patients, families and healthcare staff; provided advice on treatment plans and lifestyle changes as needed.
  • Prepared examination rooms before each procedure with necessary medical supplies such as gloves, gauze pads & bandages; sterilized equipment after use in accordance with safety protocols.
  • Sterilized instruments for surgical operations according to established guidelines, ensuring that all tools were properly sanitized before being used in the operating room or other clinical settings.
  • Assisted nurses during procedures such as administering injections, taking vital signs & collecting blood samples from patients; reduced waiting times for appointments by 30 minutes on average per day.
  • Dispensed medication to over 300 patients daily, ensuring accuracy and precision in medication dosage and administration.
  • Successfully monitored vital signs of up to 70 patients per shift, recording all observations accurately and promptly alerting attending medical staff on any changes or irregularities.
  • Represented the organization at health fairs, providing information about healthcare services; facilitated patient education sessions while reinforcing compliance with treatment plans set by physicians.
  • Reduced hospital readmission rate by 32% through educating patients on proper self-care techniques such as diet & exercise regimens post discharge from care facility.
  • Expedited admission processes for new arrivals by completing assessments quickly & efficiently within established time frames while gathering required paperwork/documentation needed for review.
  • Facilitated patient care by assisting nurses and doctors with administering medication, updating charts, monitoring vital signs and providing patient education; reduced hospital readmission rates by 10%.
  • Achieved high customer satisfaction ratings (95%) through delivering quality service to patients in a timely manner while ensuring their comfort and safety at all times.
  • Monitored the condition of over 15 patents per shift for changes in mental or physical health status; accurately recorded data related to treatments administered, tests performed and medications prescribed on electronic medical records systems.
  • Revised daily protocols according to guidelines from administration staff as well as recommendations from attending physicians; improved efficiency of task management procedures by 25%.
  • Meticulously documented case histories including physiological observations & medical history information with accuracy and precision; decreased errors in healthcare documentation by 30%.

3. Skills

Two organizations that have advertised for a position with the same title may be searching for individuals whose skills are quite different. For instance, one may be looking for someone with experience in phlebotomy and the other for a patient care technician who is certified in CPR.

It’s important to tailor your skills section of your resume to each job you are applying for, as many employers use applicant tracking systems that scan resumes for certain keywords before passing them on to a human.

In addition, once listed here it can also be beneficial to discuss some of these skills more thoroughly elsewhere; this could include talking about how they have been put into practice or what results were achieved when doing so.

Below is a list of common skills & terms:

  • BLS
  • Basic Life Support
  • CPR Certified
  • Cardiopulmonary Resuscitation
  • Clinical Research
  • Communication
  • Data Entry
  • Direct Patient Care
  • EMR
  • HIPAA
  • Healthcare
  • Healthcare Management
  • Hospitals
  • Inpatient
  • Medical Terminology
  • Nursing
  • Patient Education
  • Patient Safety
  • Phlebotomy
  • Team Leadership
  • Teamwork
  • Time Management
  • Vital Signs

4. Education

Mentioning an education section on your resume will depend on how far along you are in your career. If you just graduated and have no prior experience, include an education section below your resume objective. However, if you have been working as a patient care technician for years and at multiple companies with plenty of different responsibilities to showcase, omitting the education section is perfectly fine.

If including an education section, try to mention courses or certifications that relate directly to the patient care technician role you are applying for.

Associate Degree in Patient Care Technician
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise in a particular field. They show potential employers that you have taken the time and effort to become certified in something, which can be very attractive for them.

Include any certifications related to the job you are applying for on your resume so that hiring managers know what qualifications you possess. This will help give them an idea of how well-suited you may be for the position and make it easier for them to decide if they should hire you or not.

Certified Patient Care Technician (CPCT)
National Healthcareer Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Precious Pouros, this would be Precious-Pouros-resume.pdf or Precious-Pouros-resume.docx.

7. Cover Letter

Submitting a cover letter with your job application is an opportunity to draw attention to the qualities and experiences that make you a great fit for the role. This document should be separate from your resume, containing 2-4 paragraphs which provide more information about who you are as a professional.

Cover letters may not always be required when applying for jobs but writing one can give recruiters greater insight into who you are and what makes you suitable for the position. As such, having one ready is highly recommended if there’s an option to include it in your application.

Below is an example cover letter:

Dear Henderson,

I am writing in response to your ad for a Patient Care Technician. I have worked as a PCT for three years and have experience in both hospitals and long-term care facilities. In my current role, I provide direct patient care under the supervision of a registered nurse. My duties include taking vital signs, documenting patients’ medical histories, providing personal care such as bathing and dressing, and helping with meals.

I am compassionate and enjoy working with people of all ages. I am patient and take the time to listen to my patients’ concerns. I am also comfortable working with diverse populations. In my previous job at XYZ Hospital, I provided care to patients from many different cultural backgrounds.

I am certified in CPR and basic life support (BLS). I have also completed training in infection control and Safe Handling of Hazardous Materials. My education includes an Associate’s degree in Health Science from ABC Community College.

I would be an excellent addition to your team because of my experience, skillset, compassion, and dedication to providing quality patient care services. Please contact me at 555-555-1212 or email me at [email address] if you would like additional information about my qualifications or would like to schedule an interview at a time that is convenient for you.

Sincerely,

Precious

Patient Care Technician Resume Templates

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