Installation Technician Resume Guide

Installation technicians install, maintain and repair a variety of equipment. They ensure that all systems are functioning optimally by performing regular maintenance checks and repairs. They also provide technical support to customers when required.

Your installation and repair expertise make you a valuable asset to any team. But potential employers aren’t aware of your skills yet, so to get their attention, you must write an eye-catching resume that highlights your experience.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Installation Technician Resume Sample

Jake Schuster
Installation Technician

[email protected]
342-810-5199
linkedin.com/in/jake-schuster

Summary

Accomplished installation technician with over 10 years of experience installing and maintaining various types of equipment. Highly knowledgeable in the installation, repair, and maintenance of a variety of systems such as CATV, security cameras, audio/video surveillance systems, networking hardware/software solutions, etc. At XYZ Company achieved 100% customer satisfaction ratings for work completed on time and within budget requirements.

Experience

Installation Technician, Employer A
Cincinnati, Jan 2018 – Present

Calibrated and adjusted approximately 100 specialized equipment pieces within tight timelines, achieving an installation success rate of 95%.
Formulated and implemented a new quality control process that improved product efficiency by 15% and reduced maintenance costs by $1,000 in the last quarter.
Accurately installed complex systems such as surveillance cameras, satellite dishes & sound systems according to customer specifications; achieved successful installations within 5 hours on average for each client request.
Consistently adhered to safety regulations while installing equipment at various job sites and ensured all steps were completed with precision for optimal performance levels.
Identified potential problems before they occurred through proactive troubleshooting techniques; prevented downtime due to errors or malfunctions from occurring over 10 times during project duration periods.

Installation Technician, Employer B
Louisville, Mar 2012 – Dec 2017

Monitored and maintained over 200 installations of hardware and software components, ensuring that all systems operated reliably to support customer requirements.
Reliably completed installation projects on time and under budget by an average of 20%, while strictly adhering to safety protocols at all times.
Introduced a new process for testing and commissioning installed equipment; reduced test-cycle time from 3 hours per unit to 1 hour resulting in $4,000 monthly cost savings for the company.
Prepared detailed technical reports with clear diagrams illustrating each component’s location after completing installation work; enabled easier troubleshooting during subsequent maintenance visits by other technicians or engineers.
Demonstrated expertise in installing different types of electrical systems such as lighting fixtures, circuit breakers & switches according to code specifications within two weeks without any supervision or direction from senior colleagues.

Skills

Troubleshooting
Team Leadership
Customer Satisfaction
Telecommunications
Networking
Security
Software Installation
Time Management
Computer Hardware

Education

Associate Degree in Electronics Technology
Educational Institution XYZ
Nov 2011

Certifications

Certified Installation Technician
Consumer Technology Association
May 2017

Related Resume Examples

All Examples

1. Summary / Objective

A resume summary/objective for an installation technician should be a concise overview of your qualifications and experience. In this section, you can mention the types of equipment you are most familiar with installing, any certifications or licenses that make you stand out from other applicants, and how many years of experience in the field you have. You could also include details about successful projects or customer feedback that demonstrate your abilities as an installer.

Below are some resume summary examples:

Seasoned installation technician with 8+ years of experience installing, configuring, and troubleshooting computer hardware. At XYZ Corporation, installed 120 computers in 2 months while meeting all quality standards. Received the “Outstanding Technician” award for attention to detail and quick problem resolution rate (80%). Seeking an opportunity to leverage expertise in providing high-quality installation services at ABC Company.

Enthusiastic and experienced installation technician with 5+ years of experience in product assembly and troubleshooting. Expertise in installing, repairing, and maintaining a wide range of industrial machinery including conveyors, pumps, motors, HVAC systems, boilers etc. At XYZ Company successfully installed 20 machines within the stipulated time frame while ensuring zero defects or technical glitches post-installation.

Talented installation technician with 5+ years of experience in the installation and maintenance of electrical, plumbing, HVAC systems and equipment. Proven track record for being reliable and having a strong attention to detail while ensuring all safety protocols are followed. Looking to join ABC Company as an experienced Installation Technician where I can help maintain high levels of customer satisfaction.

Professional installation technician with 6+ years of experience installing, troubleshooting and maintaining a variety of electrical systems. Skilled in reading blueprints and diagrams to ensure accurate installations. Experienced in providing clear instructions on how to operate the equipment safely. Looking to use my skillset at ABC Company as an installation technician for their commercial customers.

Skilled installation technician with 8+ years of experience installing and repairing residential and commercial HVAC systems. Looking to join ABC Company in order to utilize extensive technical knowledge, problem-solving skills, and ability to work independently or as part of a team. Successfully reduced customer callbacks by 40% through proactive maintenance strategy development.

Diligent installation technician with 5+ years of experience providing on-site installation, repair and maintenance services for residential customers. Possess a solid understanding of electrical systems and components to facilitate efficient installations. At ABC Home Services, successfully completed 70% more projects than any other team member due to fast troubleshooting skills.

Detail-oriented installation technician with 4+ years of experience in installing, inspecting, and repairing a variety of electrical systems. Skilled at troubleshooting technical issues quickly and efficiently while maintaining safe working conditions. Seeking to join ABC as an installation technician where I can help provide quality service that exceeds customer expectations.

Committed installation technician with 8+ years of experience in the telecommunications industry. Expert at installing, diagnosing and troubleshooting network communication systems. Successful track record of completing projects on time and within budgeted cost parameters. Proven ability to build relationships with customers by providing exceptional customer service.

2. Experience / Employment

The employment (or experience) section is where you provide details about your work history. It should be written in reverse chronological order, meaning the most recent job is listed first.

Stick to bullet points when writing this section; doing so makes it easier for the reader to take in all of the information quickly and efficiently. When providing detail on what you did, focus on quantifiable results obtained as a result of your actions.

For example, instead of saying “Installed new equipment,” you could say, “Successfully installed 30+ pieces of electronic equipment per week with zero defects or errors.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Installed
Configured
Troubleshot
Repaired
Assembled
Tested
Inspected
Calibrated
Programmed
Monitored
Adjusted
Connected
Replaced
Upgraded
Serviced

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Coordinated installation of over 200 residential and commercial network systems, ensuring that all components were properly connected and configured to meet client requirements.
Troubleshot complex technical issues related to hardware installation, software integration and system performance; successfully resolved 75% of customer inquiries without escalation.
Tested functionality of installed equipment using specialized diagnostic tools, monitored performance in real-time environments & adjusted settings as necessary; improved system uptime by 15%.
Reduced setup time for new installations by 30%, allowing customers to start utilizing their networks sooner than expected while maintaining the highest quality standards at all times.
Thoroughly documented every step taken during installation processes in order to ensure compliance with industry regulations & provide subsequent technicians with detailed records on completed jobs.

Confidently installed and configured various hardware systems such as routers, modems, switches and wireless access points for over 200 customers in the last 6 months; successfully upgraded all software to the latest versions.
Mentored a team of 5 junior installation technicians on proper network setup protocols and troubleshooting techniques, thereby increasing efficiency by 30%.
Represented company at industry conferences, providing technical support to attendees while demonstrating a deep understanding of networking principles & emerging technologies.
Repaired more than 50 faulty hardware devices within 24 hours using specialized tools such as soldering iron and multi-meter; reduced customer downtime by 70%.
Connected computers to servers via Ethernet cables and ensured that all networks were secure from external threats through firewall implementation; generated $15K in additional revenue due to successful projects completion rate increase by 20%.

Utilized advanced technical knowledge to install and maintain various electronic systems such as home theaters, security cameras, intercoms and other equipment in over 200 residences; increased customer satisfaction by 15%.
Efficiently completed installation projects ahead of schedule for an average savings of $4,500 per project.
Serviced existing network infrastructures including Wi-Fi routers and access points for 50+ customers a week; improved connection speeds & reliability by 35% on average.
Improved operational efficiency through the implementation of lean manufacturing processes that reduced turnaround time from 2 days to 8 hours per project with no quality loss or cost increase in materials/labor costs.
Assessed customer needs when providing product recommendations & guidance regarding system installations; sold additional services resulting in 40% revenue growth year-over-year.

Substantially increased efficiency of installations by 25% through improved troubleshooting techniques and rigorous testing.
Spearheaded the assembly of 75+ complex machinery components, wiring harnesses and control systems each month to ensure timely delivery of products to customers.
Inspected newly installed equipment for compatibility, functionality and safety compliance; reduced customer complaints from 3/month to zero since taking over installation duties in 2017.
Compiled detailed reports on all completed projects that included time spent on task, materials used, work performed & any related concerns or issues discovered during inspection process; providing key insights into the overall effectiveness of operations processes & procedures for management review.
Structured a comprehensive training program for new technicians which resulted in an 8 hour reduction per project completion due to increased familiarity with tools and best practices employed throughout the installation process.

Diligently installed and maintained over 150 electrical, plumbing, HVAC and security systems; reduced installation time by 15%.
Streamlined processes to improve the efficiency of installing appliances such as ovens, refrigerators, dishwashers etc., cutting down on labor costs by $10K in one quarter.
Revised blueprints for new installations based on customer feedback or building codes; successfully completed 10+ projects with no need for rework during that period.
Facilitated troubleshooting activities to detect faults in existing systems and made necessary repairs within estimated deadlines without compromising quality standards.
Assembled a wide range of parts including wiring harnesses & brackets according to manufacturer specifications while adhering strictly to safety regulations at all times.

Developed installation techniques for upgraded equipment, increasing efficiency by 50% and reducing installation time per unit by 1 hour.
Advised customers on the best products to purchase based on their specific needs; successfully upsold over 60 units in the last quarter with an increase of $5,000 in revenue.
Upgraded existing systems for 10+ clients to new versions which resulted in improved system security and increased user satisfaction ratings by 20%.
Reorganized wiring configurations within 400+ systems, eliminating potential safety hazards while also decreasing repair costs across all departments by 15%.
Effectively managed multiple projects at one time while meeting or exceeding deadlines; completed 30 installations within 6 weeks without sacrificing quality standards.

Presented and installed a wide variety of operating systems, software applications, and hardware components to an estimated 200+ customers monthly; expedited installation & configuration processes by 25%.
Participated in the testing and debugging of new products during pre-launch phase; identified bugs in over half of the products tested and successfully escalated issues for resolution.
Actively troubleshot technical problems with customer’s existing equipment onsite or remotely via telephone, chat or email; resolved 70% of inquiries within 24 hours without supervisor assistance.
Installed upgrades for more than 50 custom computers per month while accurately documenting all work done and changes made; reduced system downtime by 10%.
Conducted regular maintenance checks on company’s internal computer network infrastructure to ensure optimal performance levels were maintained at all times; achieved 100% uptime rate throughout tenure as technician.

Programmed and installed computer systems and networks for over 200 office environments, reducing average setup time by 35%.
Replaced defective components in hardware such as motherboards, processors and graphic cards to ensure optimal performance; troubleshooting incidents decreased by 27% after repairs were made.
Consistently improved installation processes through software updates on each network system while adhering strictly to industry standards of safety & security protocols.
Configured new servers with the latest Windows OS versions and service packs within a short timeline of 6 hours per project; ensured that all users had uninterrupted access upon completion of setup process.
Optimized data storage solutions across multiple platforms including cloud-based infrastructures using advanced scripting languages; improved efficiency levels by at least 15%.

3. Skills

Even though two organizations are hiring for the same role, the skillset they want an ideal candidate to possess could differ significantly. For instance, one may be on the lookout for an individual with experience in installing and troubleshooting complex network systems, while another may prioritize expertise in setting up surveillance cameras.

It is essential to customize the skills section of your resume for each job that you apply for; this way, it will be more likely to pass through an applicant tracking system (ATS). The ATS scans resumes for certain characteristics – such as keywords related to the position being applied for – before passing them on to a human.

Furthermore, you should also elaborate on these abilities/qualifications by discussing them further in other sections like the summary or work history.

Below is a list of common skills & terms:

Access Control
Cabling
Computer Hardware
Customer Satisfaction
Electronics
Networking
Security
Software Installation
Team Leadership
Teamwork
Technical Support
Telecommunications
Testing
Time Management
Troubleshooting
Windows

4. Education

Adding an education section to your installation technician resume will depend on how far along you are in your career. If you just graduated and have no work experience, include an education section below the resume objective. However, if you have years of experience that is more relevant to the job than any educational qualifications, it may be best to omit this section altogether.

If including an education section, try mentioning courses or subjects related to installation technology and engineering that could help demonstrate your knowledge and skills for the role.

Associate Degree in Electronics Technology
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise and proficiency in a certain field. They are also an excellent way of showing potential employers that you have taken the initiative to stay up-to-date with industry knowledge and trends.

Including any certifications relevant to the job you are applying for on your resume will give hiring managers confidence that you possess the skills necessary for success in this role.

Certified Installation Technician
Consumer Technology Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Jake Schuster, this would be Jake-Schuster-resume.pdf or Jake-Schuster-resume.docx.

7. Cover Letter

Writing a cover letter is an important step in the job application process. It’s a way to introduce yourself and show recruiters what you have to offer that other applicants don’t.

Cover letters are usually not mandatory, but they give you the opportunity to showcase your skills and experience beyond what is mentioned on your resume. They should be made up of 2-4 paragraphs and contain information about why you’re passionate about working for that specific company or organization.

Below is an example cover letter:

Dear Amanda,

I am writing to apply for your Installation Technician position. With more than 5 years of experience in the installation and repair of telecommunications systems, I have the skills and knowledge to be a valuable asset on your team.

In my current role as an Installation Technician with ABC Company, I install and maintain cable television, internet, and telephone services for both residential and commercial customers. I troubleshoot issues with existing systems and provide training to customers on how to use their new equipment. My excellent customer service skills have resulted in high levels of customer satisfaction, as evidenced by positive feedback on surveys.

I am knowledgeable about a variety of telecom systems and technologies, including fiber optics, VoIP phone systems, CATV distribution methods, and data networking topologies. In addition, I hold a valid driver’s license with a clean driving record that allows me to travel independently to customer sites throughout the city.

I would welcome the opportunity to bring my installation and repair expertise to your company as your next Installation Technician. Thank you for your time; I look forward to speaking with you soon about this exciting opportunity!

Sincerely,

Jake