CCTV Technician Resume Guide

CCTV Technicians install, maintain and repair Closed-Circuit Television (CCTV) systems. They ensure that the CCTV system is working properly and efficiently by performing tests on equipment such as cameras, monitors and digital video recorders. Additionally, they troubleshoot any issues with the system to keep it running smoothly.

You understand the ins and outs of surveillance systems like no other. But you can’t expect hiring managers to know your name without a resume that highlights your technical abilities. Create one, and they’ll be eager to have you on board!

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

CCTV Technician Resume Sample

Fatima Wyman
CCTV Technician

[email protected]
863-546-5695
linkedin.com/in/fatima-wyman

Summary

Skilled CCTV technician with 5+ years of experience in installation, systems maintenance and troubleshooting. At XYZ, installed and maintained over 500 CCTV cameras for high-profile clients. Experienced in configuring IP networks and working with a variety of control software packages to ensure optimal performance of surveillance systems. Proven ability to diagnose technical issues quickly while providing timely customer service support.

Experience

CCTV Technician, Employer A
Thornton, Jan 2018 – Present

Diligently installed and programmed over 200 CCTV systems for clients, ensuring all security protocols were met; reduced installation time per system by 25%.
Programmed cameras to capture footage of company premises from various angles in order to monitor any suspicious activities; successfully identified 10 instances of theft which led to a 50% reduction in losses.
Represented the organization at industry conferences, expositions and client meetings; developed relationships with 15+ potential partners while expanding business visibility within the region.
Repaired faulty equipment such as digital video recorders (DVR)s, hard drives and monitors when necessary with an average turnaround time of 4 hours or less, resulting in minimal operational disruption for customers.
Monitored surveillance feeds on a daily basis during both day and night shifts whilst responding rapidly to alerts generated by motion-detection sensors; detected 3 intruders before they caused any damage or loss of property/assets.

CCTV Technician, Employer B
Des Moines, Mar 2012 – Dec 2017

Prepared and installed up to 50 CCTV security systems and equipment per month in corporate, retail and residential settings; improved the store’s overall security by 40%.
Improved CCTV camera coverage for all locations within a 10 mile radius of the premises, resulting in decreased instances of theft from 11% down to 3%.
Streamlined maintenance processes for existing cameras and controllers while reducing costs by 20%; performed regular checkups on surveillance devices to ensure optimal performance at all times.
Spearheaded installation projects involving 30+ IP & analog cameras with additional features such as motion detection sensors or two-way audio communication capabilities; completed those tasks 8 hours faster than industry standard average time frames.
Accurately identified issues related to video streaming quality over wireless networks; resolved them quickly using advanced network troubleshooting techniques, ensuring seamless transmission 24/7 without any disruptions or delays.

Skills

CCTV Installation and Maintenance
Networking and IP Technology
Troubleshooting and Problem Solving
Digital Video Recording Systems
Access Control Systems
Video Analytics
Security System Design
Network Security
Electrical Wiring and Cabling

Education

Associate Degree in Electronics Technology
Educational Institution XYZ
Nov 2011

Certifications

Certified CCTV Surveillance Technician
Security Industry Association
May 2017

Related Resume Examples

All Examples

1. Summary / Objective

A resume summary for a CCTV technician should provide the employer with an overview of your qualifications and experience. In this section, you can mention the types of security systems you have installed in the past, any certifications or licenses that are relevant to your work, and how many years’ experience you have as a CCTV technician. You could also highlight any troubleshooting skills or customer service abilities that make you stand out from other applicants.

Below are some resume summary examples:

Well-rounded CCTV technician with 7+ years of experience in installing, maintaining and troubleshooting CCTV systems. Skilled in working on various types of digital video recorders (DVRs) and networked IP cameras to provide surveillance solutions for residential and commercial clients. Experienced in setting up alarm systems such as motion sensors, door contacts, etc., along with providing technical support services to customers.

Reliable CCTV technician with 5+ years of experience installing, troubleshooting and maintaining surveillance systems. Specialize in IP-based networks, digital video recorders (DVRs) and other security technologies. Seeking to join ABC Co to help secure clients’ premises by providing comprehensive CCTV services that meet their needs. Achieved 100% customer satisfaction rate on all projects completed in the last 3 years.

Enthusiastic CCTV technician with 5+ years of experience in the installation, maintenance and repair of CCTV systems. Adept at troubleshooting a range of hardware and software issues to ensure optimal system performance. Looking to leverage expertise and technical knowledge to support ABC’s surveillance efforts. At Company X, installed over 40 cameras across 10 locations while reducing downtime by 25%.

Amicable CCTV technician with 8+ years of experience designing, installing, and maintaining high-end security systems. At XYZ Corporation designed an innovative CCTV system to detect intruders in a secure area, leading to increased safety for employees and clients. Achieved success in troubleshooting complex problems related to surveillance equipment such as IP cameras and DVRs/NVRs.

Dependable and experienced CCTV Technician with 7+ years of experience installing and setting up surveillance systems for residential, commercial, and industrial sites. Skilled in troubleshooting complex problems to ensure maximum efficiency. Seeking the opportunity to join ABC Security as a Senior Technician to provide quality customer service through expert technical support.

Passionate CCTV technician with 5+ years of experience in installing, configuring, and troubleshooting CCTV systems for residential and commercial clients. At XYZ Security Systems, developed a comprehensive system to prevent unauthorized access by using facial recognition technology. Received two letters of commendation from clients for providing outstanding technical services.

Committed CCTV technician with 5+ years of experience installing, maintaining and troubleshooting CCTV systems. Adept at designing camera layouts to ensure maximum coverage in a variety of environments while adhering to safety protocols. Looking to join ABC Security as the next CCTV Technician and contribute expertise in video surveillance technology for commercial clients.

Energetic and experienced CCTV Technician with 5+ years of experience in the installation, maintenance and repair of closed-circuit television systems. Skilled at troubleshooting technical problems for both analog and digital CCTV systems using analytical problem solving skills. Demonstrated success in reducing customer complaints due to faulty equipment by 30%.

2. Experience / Employment

The work history/experience section should be written in reverse chronological order, with your most recent job listed first. Stick to bullet points when writing this section; doing so makes it easier for the reader to take in what you have said quickly.

When describing what you did, provide detail and explain the results that were achieved. For example, instead of saying “Installed CCTV systems,” you could say “Successfully installed 25+ CCTV systems per month across various locations, including offices and warehouses.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Installed
Monitored
Configured
Troubleshot
Calibrated
Tested
Repaired
Inspected
Programmed
Adjusted
Analyzed
Upgraded
Connected
Replaced
Optimized

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Participated in the installation of over 200 CCTV systems for commercial and residential customers, ensuring that all components were connected properly.
Tested functionality of surveillance cameras on a daily basis to maintain optimal performance; identified and rectified technical issues in less than 2 hours, resulting in an 88% reduction in downtime last year.
Facilitated smooth operations by troubleshooting hardware & software problems with remote access control systems as needed; successfully resolved 3 outages within 48 hours each time, reducing customer complaints by 50%.
Thoroughly inspected every component during regular maintenance cycles to check for damage or faulty connections; conducted preventive repairs as necessary which extended equipment life span by approximately 25%.
Calibrated video output settings across multiple security camera models according to company standards while monitoring recordings from various locations remotely; improved clarity quality up to 30%, contributing towards successful investigations carried out annually.

Meticulously installed and maintained over 600 CCTV cameras in residential, commercial, and industrial settings across a 25-mile radius; reduced installation time by 20% on average.
Utilized programming software to configure the video surveillance systems for optimal performance based on customer needs; improved system monitoring effectiveness by 32%.
Revised existing wiring schematics during maintenance operations to ensure all components were synchronized correctly; increased overall system reliability by 54%.
Presented operational demonstrations of new technologies such as infrared lighting and motion detectors with clarity and precision, helping customers understand how the equipment worked before purchase decisions were made.
Successfully troubleshooted technical problems involving hardware & software issues in order to restore functionality within 24 hours or less; reduced downtime incidents from 12 per month to 3 per quarter due diligence efforts alone.

Mentored and trained 4 junior CCTV technicians on the installation and maintenance of a range of CCTV systems, resulting in improved system efficiency by 25%.
Adjusted settings to ensure that all security cameras provided optimal coverage and surveillance within commercial buildings; successfully identified 3 intruders through camera footage.
Inspected, tested and monitored up to 30 different closed-circuit television systems per month for electrical malfunctions or damages, averting any potential threats or issues with proactive repairs & solutions.
Advised customers on the best types of appropriate equipment such as digital video recorders (DVRs), monitors and other hardware needed for their specific needs; secured $1 million worth in sales over two years alone from customer referrals & recommendations due to successful advices given.
Resourcefully troubleshot complex technical problems relating to network connections between multiple camera sites using Ethernet cables, resolving them within hours instead of days each time without requiring outside assistance or help from third parties.

Achieved 99% success rate in installing, maintaining and configuring over 200 CCTV systems for commercial and residential customers.
Formulated cost-effective solutions to reduce energy consumption by 50% for all existing CCTV systems; successfully managed monthly electricity bills by $4,000 on average.
Optimized the performance of cameras across 10+ sites within a week through frequent troubleshooting & testing procedures; enabled clients to obtain real time surveillance data with minimal delay times up to 1 second or less.
Replaced outdated components such as analog video recorders (AVRs) with modern digital video recorders (DVRs); facilitated better image quality while reducing storage space requirements by 75%.
Competently handled software issues related to visualization tools like DVRs/NVRs as well as mobile applications used for remote monitoring purposes; completed assigned tasks ahead of schedule every day with an average turnaround time of 3 hours per job request.

Coordinated the installation of over 200 CCTV systems in residential, commercial and industrial settings; reduced setup time by 25% for each job.
Structured a comprehensive maintenance schedule to ensure all camera lenses were kept clean and free from dust or debris; improved image clarity by 20%.
Compiled detailed reports on the performance of existing cameras and equipment after every service call; identified and rectified potential problems before they became major issues.
Developed innovative solutions for customers who required additional features such as motion detection, facial recognition or wireless communication capabilities within their security system setups.
Effectively diagnosed any technical faults with existing surveillance systems, resolving them within 2 hours on average while minimizing downtime costs incurred by clients accordingly.

Introduced and installed over 150 CCTV systems in residential, commercial and industrial premises; ensured optimal functioning of all cameras with minimum downtime.
Connected security cameras to computer networks through IP addresses and configured software settings for remote monitoring purposes; enabled customers to access live video feeds from any device connected to the internet.
Consistently monitored camera performance and identified potential areas of improvement while making necessary adjustments; improved image quality by 40% within a month’s time frame.
Reduced total expenditure on maintenance costs by 20%, after troubleshooting faulty wiring and replacing defective parts such as lenses & power supplies with high-quality alternatives at lower prices than competitors quoted.
Analyzed footage captured from surveillance systems for law enforcement agencies, providing ample evidence that helped crack several criminal cases successfully in the past year alone.

Expedited installation of CCTV systems for over 500 customers, reducing the completion time per job by 15%.
Reorganized security system wiring in all commercial spaces to improve coverage and reduce blind spots; resulted in a 95% reduction of false alarms and intrusions.
Assessed existing video surveillance equipment at more than 200 sites; implemented necessary upgrades that increased clarity, resolution, lighting levels and frame rate of recordings while reducing power consumption by 20%.
Upgraded outdated analog cameras with state-of-the-art digital surveillance solutions across 150+ properties within 6 months; improved overall efficiency & accuracy when monitoring activities onsite.
Efficiently troubleshot system malfunctions caused by hardware/software issues at 300+ customer locations and restored optimal performance within 2 hours or less each time without compromising safety protocols.

Demonstrated advanced technical knowledge in CCTV systems installation, maintenance and repair; successfully completed 40+ projects with zero customer complaints.
Troubleshot equipment malfunctions by conducting diagnosis tests; identified the root cause of problems and repaired or replaced faulty components to restore operations within 4 hours on average.
Configured new hardware devices according to manufacturer guidelines, including motion sensor cameras, digital video recorders (DVRs), monitors & network switches; maximized system performance for optimal surveillance coverage at all times.
Successfully trained over 25 security personnel on how to use various types of CCTV systems as well as troubleshooting techniques; improved employee proficiency by 30% within 6 months of training sessions conducted weekly.

3. Skills

Skill requirements will differ from one employer to the next; this can easily be ascertained from the job posting. Organization A may require the candidate to be proficient with a specific type of CCTV system, while Organization B may require knowledge in another.

It is important to tailor the skills section of your resume for each job that you are applying for because many employers use applicant tracking systems these days. These computer programs scan resumes for certain keywords before passing them on to a human; therefore, if those words aren’t present in your document, it won’t make it past this stage.

In addition to listing relevant skills here, you should also discuss some of them in more detail elsewhere – such as within the summary or experience sections – so that they can stand out even further and demonstrate why you’re an ideal fit for the role.

Below is a list of common skills & terms:

Access Control Systems
CCTV Installation and Maintenance
Digital Video Recording Systems
Electrical Wiring and Cabling
Network Security
Networking and IP Technology
Security System Design
System Integration and Configuration
Troubleshooting and Problem Solving
Video Analytics

4. Education

Mentioning an education section on your resume will depend on how far along you are in your career. If you just graduated and have no experience, mention your education below the resume objective. However, if you have years of work experience to showcase, omitting an education section is perfectly fine.

If including an education section, try to list courses related to the CCTV technician role that demonstrate both technical knowledge and practical skillsets needed for the job.

Associate Degree in Electronics Technology
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise in a certain field. By having certifications, you can prove that you have the necessary knowledge and skills required for the job.

Including any relevant certifications on your resume will help show potential employers that you are qualified for the position and make it easier for them to decide if they should hire you or not.

Certified CCTV Surveillance Technician
Security Industry Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Fatima Wyman, this would be Fatima-Wyman-resume.pdf or Fatima-Wyman-resume.docx.

7. Cover Letter

Cover letters are an essential part of the job application process. They provide recruiters with a better understanding of who you are, what your skills and experience are, and why you would be a great fit for their company.

Typically made up of 2 to 4 paragraphs, cover letters should include information that isn’t already mentioned in your resume or CV. It’s important to ensure it is tailored specifically for each role you apply for as generic ones will not have much impact on hiring decisions. Even if they’re not required by the employer, writing one could make all the difference!

Below is an example cover letter:

Dear Alycia,

I am writing in response to your ad for a CCTV Technician. With more than 5 years of experience designing, installing, and maintaining CCTV systems, I believe I would make an excellent addition to your team.

During my time as a CCTV Technician, I have gained extensive knowledge of various types of cameras and recording equipment. I have also developed strong problem-solving skills that have come in handy when troubleshooting issues with CCTV systems. In addition, I have the ability to work independently or as part of a team, depending on the project requirements.

Some key accomplishments from my time as a CCTV Technician include:

-Successfully designed and installed a new CCTV system for a local business that resulted in a decrease in theft and vandalism incidents.-Collaborated with law enforcement officials to solve several crimes by providing footage from CCTV systems.-Created detailed manuals for users on how to operate their newly installed CCTV systems.-Maintained high levels of customer satisfaction by promptly addressing any concerns or problems they had with their system.

I am confident that I can be an asset to your organization and would welcome the opportunity to discuss my qualifications further at an interview. Thank you for your consideration.

Sincerely,

Fatima