Assistive Technology Specialist Resume Guide
Assistive technology specialists help people with disabilities access the tools and services they need to live independently. They assess individuals’ needs, recommend appropriate assistive technologies, provide training on how to use those technologies, and troubleshoot any issues that arise.
As an assistive technology specialist, you have the unique ability to provide support and resources to people with disabilities. To make sure employers are aware of your skillset, you must write a resume that stands out from the crowd.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Assistive Technology Specialist Resume Sample
Charity Aufderhar
Assistive Technology Specialist
[email protected]
697-198-2712
linkedin.com/in/charity-aufderhar
Summary
Driven assistive technology specialist with 5+ years of experience helping individuals with disabilities access and use assistive devices. Passionate about creating an inclusive environment for all users, especially those unable to independently interact or communicate in traditional ways. At XYZ, led the implementation of a new assistive technology program that increased user success rate by 30%. Expertise includes programming custom applications as well as assisting clients in selecting the right device and teaching them how to use it effectively.
Experience
Assistive Technology Specialist, Employer A
Columbus, Jan 2018 – Present
- Diligently provided technical assistance and support to over 150 users of assistive technology equipment, resolving issues in an efficient manner while exceeding customer expectations.
- Structured and implemented a comprehensive training program for new staff on the use of assistive technology products; increased efficiency by 25%.
- Utilized knowledge from ongoing research & development activities to design custom solutions that could be effectively used by persons with disabilities; improved user experience for 50+ individuals across multiple departments.
- Monitored usage statistics of devices installed within the organization, ensuring optimal performance at all times; reduced malfunction incidents by 30%.
- Expedited delivery schedules through timely procurement processes, enabling successful installation in 10 offices within budget constraints; saved $50K annually on operational costs.
Assistive Technology Specialist, Employer B
Albuquerque, Mar 2012 – Dec 2017
- Prepared detailed training plans for over 100 clients looking to leverage assistive technology-based solutions, resulting in a 20% increase in customer satisfaction.
- Formulated customized accessibility settings & features on various digital devices and software; enabled 150+ visually impaired individuals access the web with ease.
- Adapted existing products or developed new ones based on user needs and preferences; reduced development costs by 40%.
- Resourcefully identified alternative suppliers of assistive technology components to ensure cost-effective solutions without compromising quality standards; saved $8,000 annually.
- Coordinated cross-functional teams comprising of engineers, designers, testers & trainers to successfully deploy complex projects within tight timelines; completed 15 projects ahead of schedule this year alone.
Skills
- Assistive Technology Assessment
- Assistive Technology Implementation
- Assistive Technology Training
- Assistive Technology Integration
- Assistive Technology Troubleshooting
- Assistive Technology Customization
- Assistive Technology Research
- Assistive Technology Evaluation
- Assistive Technology Policy Development
Education
Bachelor of Science in Assistive Technology
Educational Institution XYZ
Nov 2011
Certifications
Certified Assistive Technology Professional (CATP)
Rehab
May 2017
1. Summary / Objective
Your resume summary should be a brief but powerful statement that outlines your experience and qualifications as an assistive technology specialist. You can mention the range of disabilities you have worked with, the specialized software programs you are proficient in, and how you successfully implemented new technologies to benefit clients. Additionally, if applicable, include any certifications or awards related to assistive technology that demonstrate your expertise.
Below are some resume summary examples:
Skilled Assistive Technology Specialist with 7+ years of experience providing services and support to disabled clients from diverse backgrounds. Highly experienced in assessing individual needs, creating tailored solutions using the latest technology, and training users to maximize their potential. At XYZ Corporation developed a comprehensive program for autistic children that improved communication skills by up to 50%. Recognized for delivering excellent customer service, developing technical resources, and building relationships with stakeholders.
Reliable assistive technology specialist with 8+ years of experience in designing and implementing cutting-edge solutions to improve accessibility for individuals with disabilities. Proven track record of success working closely with clients, teachers, administrators, and families to help them understand the various technologies available to meet their individual needs. Seeking a position at ABC Corporation where I can continue my mission of empowering those living with disabilities through innovative assistive technologies.
Seasoned assistive technology specialist with 8+ years of experience in providing technical support for people with disabilities. Experienced in assessing, recommending and implementing assistive technologies to improve learning outcomes. At XYZ School District, developed an online platform for special education students which resulted in a 20% increase in academic performance. Highly skilled at troubleshooting hardware/software issues and developing training materials on the use of assistive technology tools.
Diligent assistive technology specialist with 5+ years of experience delivering specialized support services to individuals with disabilities. Proven track record of successfully assessing client needs, developing customized plans, and providing training on the use of assistive technologies to help clients build independence in their daily lives. Seeking a role at ABC Tech as an Assistive Technology Specialist where I can utilize my expertise and passion for helping others achieve success.
Detail-oriented Assistive Technology Specialist with 5+ years of experience in designing, developing, and implementing assistive technology solutions for individuals with disabilities. Successfully implemented 10+ programs that improved the quality of life for clients. Passionate about helping people overcome their challenges through innovative technological solutions. Looking to join ABC Tech as an Assistive Technology Specialist and continue making a difference in people’s lives.
Proficient assistive technology specialist with 10+ years of experience helping individuals with disabilities use and access assistive devices. Experienced in assessing each individual’s needs, implementing customized solutions that improve the user’s quality of life, and providing training on a variety of AT products. At XYZ Nonprofit, implemented an Assistive Technology program for clients across 6 states which greatly improved their independence.
Passionate assistive technology specialist with 8+ years of experience providing support and training to individuals using assistive technologies. Expert at adapting tools for the needs of diverse users, including those with physical or cognitive disabilities. Seeking to bring my patient approach and attention to detail to ABC Company in order to continue making a difference in people’s lives through technology.
Enthusiastic assistive technology specialist with 5+ years of experience providing comprehensive assessments and management for disabled individuals. Skilled in developing individualized plans that maximize clients’ independence, autonomy, and communication abilities. Seeking to join ABC as an AT specialist to help improve the lives of those living with disabilities through appropriate assistive technologies.
2. Experience / Employment
In the experience section, you should provide details on your employment history. This should be written in reverse chronological order, meaning the most recent role is listed first.
When writing this section, use bullet points to make it easier for the reader to take in what you have to say quickly. When talking about what you did and results achieved, try to include quantifiable data where possible. For example, instead of saying “Assisted clients with using assistive technology,” you could say “Provided one-on-one training sessions for 12+ clients per month on how to utilize assistive technology devices such as wheelchairs and hearing aids; resulted in a 95% satisfaction rate.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Assessed
- Evaluated
- Implemented
- Trained
- Monitored
- Programmed
- Configured
- Adapted
- Repaired
- Installed
- Troubleshot
- Demonstrated
- Documented
- Customized
- Optimized
Other general verbs you can use are:
- Achieved
- Advised
- Compiled
- Coordinated
- Developed
- Expedited
- Facilitated
- Formulated
- Improved
- Introduced
- Mentored
- Participated
- Prepared
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Proficiently installed and configured assistive technology devices such as wheelchairs, hearing aids and talking programs for over 250 clients; reduced device configuration time by 15%.
- Reduced reliance on manual processes by automating assistive technology systems with computer hardware/software applications; improved accessibility process efficiency by 20%.
- Demonstrated outstanding customer service when providing technical assistance to disabled individuals in setting up their personal devices; received positive feedback from 95% of customers surveyed.
- Installed specialized medical equipment throughout 10 healthcare facilities, ensuring that all safety protocols were followed to minimize any risk of harm or injury during the installation process.
- Advised 30+ nursing staff members regarding proper use of various assistive technologies in order to help patients maximize independence and quality-of-life outcomes through better access to care services.
- Programmed assistive technology devices for over 500 individuals with disabilities, including speech-generating devices and adapted switches to meet individual needs.
- Customized assistive software such as Dragon Naturally Speaking, ZoomText and Magic Keyboards in accordance with patient requirements; reduced setup time by 30%.
- Reorganized the Assistive Technology Department’s inventory system, increasing access to equipment from less than 50% to 95%, while reducing average wait times for customers from 5 days down to 1 day or less.
- Assessed patients’ abilities and capabilities when selecting adaptive technologies; collaborated closely with physical therapists and other medical staff members on cases involving brain injury victims and those suffering from muscular dystrophy/cerebral palsy disorder etc., resulting in a 65% success rate of prescribed treatments being accepted by patients & families within 6 months of implementation.
- Thoroughly tested all new assistive products before installation or delivery; identified bugs in current versions which improved customer satisfaction ratings by 17%.
- Optimized assistive technology software to meet the individual needs of over 75 patients, increasing their ability to communicate and interact with others by 20%.
- Compiled detailed reports on patient progress that included input from other care providers; successfully recommended assistive technology solutions for 45+ clients in the last 6 months.
- Independently identified potential areas where new technologies could be used effectively; implemented 5 different systems that improved service delivery efficiency by 30%.
- Documented all maintenance activities related to assistive technology devices, ensuring accurate records were kept up-to-date at all times and reducing downtime incidents by 15%.
- Repaired malfunctioning equipment quickly while adhering strictly to safety guidelines, lowering repair costs across departments by 10% in just one month’s time frame.
- Confidently provided technical support and assistance with assistive technology devices to over 250+ clients, resulting in a 5% increase in client satisfaction.
- Represented the organization at local community events, demonstrating various assistive technology products and services; successfully recruited 15 new members into the program during this period.
- Developed comprehensive training programs for staff on how to use assistive technology effectively with their clients; trained 30 people within 6 months of taking up role.
- Implemented innovative strategies that enhanced service delivery by 50%, while also reducing cost associated with equipment maintenance by 20%.
- Mentored 3 junior assistants on the safe operation of specialized software used for those using wheelchairs or other mobility aids; provided guidance until they were able to carry out tasks independently without supervision.
- Spearheaded the implementation of assistive technology solutions into classrooms for 30+ students with disabilities; drove a 10% improvement in academic achievement and engagement levels.
- Participated in evaluations to identify the best assistive technologies for students based on their individual needs, budget constraints and desired outcomes.
- Successfully trained more than 40 teachers on how to use assistive technology tools such as voice recognition software, adapted keyboards, eye tracking systems etc., resulting in a 75% increase in student productivity over the course of three months.
- Trained 15+ parents on basic computer maintenance & troubleshooting techniques when setting up home-based learning environments for their children with special needs; reduced technical support calls by 80%.
- Facilitated workshops covering topics such as accessibility features built into popular operating systems like Windows and Mac OSX that provide greater independence to disabled users while they work or play online games at home/schools/libraries etc..
- Presented assistive technology solutions to over 100 individuals with disabilities and special needs, increasing their independence, mobility and quality of life by 40%.
- Substantially reduced costs associated with training on assistive technology products by 10%, through the development of customized online tutorials for users.
- Streamlined installation processes for assistive hardware systems in order to reduce time spent from 4 hours to 2 hours per setup/repair job.
- Evaluated customer requirements; recommended and implemented appropriate technologies that enabled customers to achieve their desired outcomes more efficiently within budget constraints (+$10K saved).
- Configured various software applications such as screen readers, voice recognition programs & accessibility tools according to individual customer specifications (over 70 upgrades completed successfully).
- Introduced assistive technology solutions to 50+ individuals with disabilities, enabling them to lead more independent and productive lives; boosted customer satisfaction ratings by 15%.
- Revised assistive technology systems used in 10+ medical facilities across the region, automating processes that improved data accuracy and reduced manual labor costs by $6,000 a year.
- Meticulously monitored usage of assistive technologies while providing technical support onsite or remotely; troubleshot over 200 issues ranging from software bugs to hardware malfunctions within 24 hours every time.
- Achieved successful adoption rates among end-users through comprehensive training sessions held both virtually and in person; provided users with an understanding of how they can utilize their devices effectively for better outcomes.
- Troubleshot complex problems related to adaptive equipment installation projects including switches, keyboards & pointing devices as well as auditory processing aids & augmentative speech tools – slashed repair times by 35% on average per month.
3. Skills
Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may be looking for a specialist with knowledge of assistive technology software, while Organization XYZ may require someone who is familiar with hardware solutions.
It is essential to tailor the skills section of your resume to each job you are applying for because many employers use applicant tracking systems these days; they scan resumes for certain keywords before passing them on to a human.
In addition to listing relevant skills here, it’s also important that you elaborate on them in other areas such as the summary or experience sections.
Below is a list of common skills & terms:
- Assistive Technology Advocacy
- Assistive Technology Assessment
- Assistive Technology Customization
- Assistive Technology Evaluation
- Assistive Technology Implementation
- Assistive Technology Integration
- Assistive Technology Policy Development
- Assistive Technology Research
- Assistive Technology Training
- Assistive Technology Troubleshooting
4. Education
Adding an education section on your resume will depend on how far along you are in your career. If you just graduated and have no prior experience, include the education section below your resume objective. However, if you are an experienced assistive technology specialist with plenty of work history to demonstrate, omitting the education section is perfectly fine.
If including an education section, try to mention courses related to the assistive technology specialist role that show off relevant skills or knowledge gained during school.
Bachelor of Science in Assistive Technology
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications are an important part of any resume as they show employers that you have the necessary skills and knowledge to do a job well. Having certifications also demonstrates your commitment to professional development and staying up-to-date with industry trends.
If there are specific certifications related to the position you’re applying for, make sure to include them in this section of your resume. This will give hiring managers confidence that you possess the qualifications needed for success in their organization.
Certified Assistive Technology Professional (CATP)
Rehab
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Charity Aufderhar, this would be Charity-Aufderhar-resume.pdf or Charity-Aufderhar-resume.docx.
7. Cover Letter
A cover letter is an important document that should always accompany your resume when applying for a job. It gives you the opportunity to explain why you are the best candidate for the role and allows recruiters to get to know more about who you are as a person.
Cover letters typically consist of 2-4 paragraphs, depending on what is being asked from applicants in terms of information. They provide additional detail about your experience, qualifications and skills – all while allowing room for creativity and personality! Writing one can be beneficial even if it isn’t mandatory, so take advantage of this great opportunity whenever possible!
Below is an example cover letter:
Dear Myrna,
I am writing to apply for the Assistive Technology Specialist position at ABC Company. I have a bachelor’s degree in assistive technology and have been working as an AT specialist for five years. In my current role, I work with students who have disabilities to help them choose and use appropriate assistive technologies.
I am passionate about helping others and have a strong commitment to meeting the needs of students with disabilities. I am patient and efficient in my work, and I have a good sense of how different technologies can be used to meet individual needs. In addition, I am familiar with a variety of software programs that can be used to create custom solutions for individuals with unique requirements.
I believe that my skills and experience make me an excellent candidate for this position, and I look forward to contributing to your team. If you have any questions, please do not hesitate to contact me at [phone number] or [email address]. Thank you for your time and consideration.
Sincerely,
Charity