Apartment Maintenance Supervisor Resume Guide

Apartment maintenance supervisors oversee the repair and upkeep of apartment buildings. They coordinate with tenants to ensure that all repairs are taken care of in a timely manner, inspect units for any needed repairs or renovations, and manage budgets related to building maintenance. Additionally, they may also be responsible for hiring other maintenance staff members as needed.

You know all the ins and outs of apartment maintenance, but hiring managers don’t know what you can bring to their team. To show them your expertise, you must write a resume that highlights your experience in the field.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Apartment Maintenance Supervisor Resume Sample

Brooklyn Dickens
Apartment Maintenance Supervisor

[email protected]
665-239-7698
linkedin.com/in/brooklyn-dickens

Summary

Committed apartment maintenance supervisor with 5+ years of experience in the industry. Experienced in all aspects of apartment maintenance, from plumbing to electrical work and HVAC. At XYZ Property Management, managed a team of 10 technicians to repair 200 apartments within budget constraints. Received recognition for increasing customer satisfaction by 20%. Proven track record in identifying cost-saving solutions without compromising quality standards or safety regulations.

Experience

Apartment Maintenance Supervisor, Employer A
Las Vegas, Jan 2018 – Present

Optimized apartment maintenance operations, saving $5,000 in the last quarter by reducing energy consumption and making efficient use of materials.
Painted over 500 apartments every year to maintain a safe living environment for all tenants; improved appearance of property grounds with new landscaping and painting projects.
Compiled monthly reports on building-wide repair needs that included detailed cost estimates for necessary repairs or improvements; submitted these reports to upper management within agreed deadlines.
Prepared weekly schedules for 10+ staff members to ensure timely completion of maintenance tasks such as plumbing repairs, electrical wiring fixes, carpentry work etc.; reduced backlogs by 40%.
Successfully completed 250+ preventative maintenance checks in the past two years on heating systems and other components at various properties while ensuring compliance with safety regulations at all times.

Apartment Maintenance Supervisor, Employer B
Buffalo, Mar 2012 – Dec 2017

Diligently managed a team of 10 maintenance staff and scheduled work orders to complete over 500 apartment repairs per month, resulting in an 18% decrease in tenant complaints.
Reorganized the preventative maintenance program for all appliances, plumbing fixtures and HVAC systems; reduced emergency repair incidents by 25%.
Represented the property management company at various local conferences, trade shows & community events to promote services and maintain positive relationships with vendors & clients.
Repaired building electrical wiring/systems according to safety codes; completed 240+ hours of preventive testing on power outlets within 6 months period without any accidents or injury reports filed.
Scheduled regular inspections of all common areas such as laundry rooms, pool decks & parking garages; identified potential hazards quickly while resolving issues before they became major problems – saving $20K worth of damages this year alone!

Skills

Plumbing
Electrical Systems
HVAC Systems
Carpentry
Painting
Drywall Repair
Appliance Repair
Landscaping
Building Codes

Education

Associate’s Degree in Building Maintenance
Educational Institution XYZ
Nov 2011

Certifications

Certified Apartment Maintenance Technician (CAMT)
National Ap
May 2017

1. Summary / Objective

A resume summary for an apartment maintenance supervisor should highlight your experience in the field, as well as any certifications or special skills you have. Your summary can include details such as how many years of experience you have working with HVAC systems and other building components, what type of repairs and preventive maintenance tasks you are comfortable performing, and any safety protocols that you adhere to on the job.

Below are some resume summary examples:

Dependable apartment maintenance supervisor with 10+ years of experience in the field. Skilled at handling all aspects of property management, including preventative maintenance, tenant relations and emergency repairs. Accomplishments include implementing an online system to streamline work orders resulting in a 15% reduction in labor costs. Seeking to join ABC Property Management as Maintenance Supervisor for their portfolio of luxury apartments across California.

Diligent and experienced apartment maintenance supervisor with 7+ years of experience in the multifamily housing industry. Seeking to bring a positive, customer-focused attitude and attention to detail when joining ABC Apartments as their next Maintenance Supervisor. At XYZ, successfully managed 8 staff members while overseeing repairs for 500+ units. Achieved an average response time of 2 hours or less on emergency service calls over 3 years at current employer.

Well-rounded maintenance supervisor with 4+ years of experience overseeing upkeep and repairs at various apartment complexes. Skilled in building maintenance, tenant relations, and budget management. Seeking to join ABC Apartments as the new Maintenance Supervisor to ensure that all units are up-to-code while providing superior customer service. Achieved an average satisfaction score of 93% from tenants for prompt response times and quality workmanship.

Amicable and organized apartment maintenance supervisor with 5+ years of experience. Skilled in troubleshooting and repairing all types of electrical, plumbing, HVAC, carpentry and painting issues within a complex residential environment. At XYZ Apartment Complex reduced the average response time to service requests by 25%. Experienced in managing up to 10 staff members at any given time while overseeing over 300 units per shift.

Detail-oriented apartment maintenance supervisor with 5+ years of experience in facility operations and property management. Proven record of successfully managing daily activities while maintaining safety protocols, inspecting facilities to ensure compliance, and troubleshooting issues quickly. Experienced in identifying problems before they become critical, ensuring an optimal living environment for tenants at all times.

Enthusiastic and experienced apartment maintenance supervisor with 5+ years of experience in the hospitality industry. Exceptional problem-solving, multitasking and customer service skills. At XYZ Properties, managed an efficient team that completed over 500 repair requests for tenants in a month’s time. Seeking to join ABC as their next Apartment Maintenance Supervisor and help improve guest satisfaction scores by 15%.

Passionate apartment maintenance supervisor with 7+ years of experience in a high-volume, fast-paced environment. Proven track record of successfully managing teams and meeting tight deadlines while maintaining quality control standards. Seeking to join ABC Apartments as the next Maintenance Supervisor to develop creative strategies for improved efficiency and customer satisfaction.

Skilled apartment maintenance supervisor with 10+ years of experience in the industry. Proven track record of successful repairs and maintenance at ABC Apartment Complex, where I successfully reduced repair costs by 12%. Highly organized and detail-oriented individual who can manage multiple tasks simultaneously while maintaining a high level of customer service satisfaction.

2. Experience / Employment

Next comes the work history section, which should be written in reverse chronological order. This means that your most recent job is listed first.

Stick to bullet points when describing what you did; this makes it easier for the reader to take in the information quickly and easily. When writing out these bullets, provide detail about what you did and any results achieved from your work. For example, instead of saying “Managed maintenance staff,” you could say, “Supervised a team of 5 maintenance technicians responsible for repairs on over 200 apartments per month, resulting in an average repair response time reduction by 25%.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Supervised
Inspected
Scheduled
Repaired
Installed
Monitored
Troubleshot
Replaced
Adjusted
Cleaned
Painted
Tested
Assembled
Operated
Maintained

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Developed
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Presented
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Revised maintenance guidelines for a 30-unit apartment complex, resulting in an 11% reduction in repair and maintenance costs over the last year.
Achieved a 97% customer satisfaction rate with tenants by quickly responding to their requests and ensuring all repairs or replacements were completed on time.
Mentored junior maintenance technicians on safety protocols, electrical code requirements, plumbing fundamentals, carpentry basics and other related topics; grew team proficiency by 33%.
Meticulously inspected buildings weekly to identify potential issues before they arose; decreased emergency service calls by 26%.
Regularly maintained HVAC systems, boilers & pumps as well as exterior landscaping/groundskeeping tasks per management’s request; improved curb appeal of complex within 2 months of hire date.

Effectively supervised a team of 12 maintenance personnel and ensured that all apartment building repairs, groundskeeping duties, cleaning tasks and other related operations were completed in a timely fashion.
Utilized advanced problem-solving skills to diagnose & resolve complex repair issues such as HVAC system malfunctions, broken plumbing fixtures and electrical wiring problems with minimal downtime; reduced overall repair costs by 22%.
Operated heavy machinery equipment like forklifts & tractors for moving landscaping materials or debris from construction sites; successfully executed 25+ projects within budgeted time limits over the last year.
Developed preventive maintenance programs to identify potential safety hazards around commercial properties before they become major repair jobs; lowered tenant complaints by 10% through regular inspections of common areas/facilities on site.
Structured ongoing training sessions for staff members regarding proper use of tools & equipment while performing repairs safely without compromising quality standards at any point during their shift hours; improved completion rate per task by 15%.

Demonstrated excellent leadership skills in supervising a team of 10 maintenance technicians to repair and maintain 45+ residential apartment units on a daily basis.
Presented monthly reports to the property owner, detailing all completed repairs/maintenance activities and outlining future projects; saved $1,200 in labor costs over 3 months.
Maintained the condition of plumbing systems, electrical wiring & HVAC equipment by regularly inspecting for potential defects or malfunctions; reduced emergency repair incidents by 25%.
Spearheaded several initiatives to improve overall building safety including installation of new security cameras and fire alarms throughout common areas; decreased tenant complaints about unsafe premises by 50%.
Efficiently managed inventory levels for tools and spare parts used during repairs while keeping records updated with detailed information on each item purchased; lowered operational expenses by 15%.

Advised property management on maintenance and repair needs, reducing emergency call-outs by 75% over 3 months.
Troubleshot heating & cooling systems, plumbing fixtures and electrical wiring issues; resolved all reported problems within 24 hours.
Introduced preventative maintenance measures to ensure rental units were always in excellent condition, resulting in no tenant complaints for an entire year period.
Substantially improved the aesthetic appeal of building grounds through thorough landscaping efforts that included mowing grass, trimming bushes & trees and planting seasonal flowers every month; reduced water usage by 40%.
Cleaned common areas such as hallways, lobbies & restrooms throughout the property daily to maintain a safe environment for tenants at all times; decreased incident reports related to messiness or hygiene concerns by 30%.

Formulated and executed preventative maintenance schedules for a 120-unit apartment complex, increasing efficiency and reducing downtime by 25%.
Coordinated with contractors to complete repairs according to established timelines while keeping costs within budget; successfully managed projects up to $30,000 in value.
Assessed unit conditions upon move out of tenants and identified any necessary renovations or repairs; completed projects on time and under budget 70% of the time.
Facilitated property inspections conducted by local authorities; maintained compliance standards consistently at 95%.
Consistently kept abreast of all HVAC regulations related to residential apartments, ensuring that all units were safe and compliant at all times throughout tenure as Maintenance Supervisor.

Confidently managed and supervised a team of 8 maintenance staff, ensuring all tasks were completed on time and budget while adhering to safety regulations.
Improved the overall condition of a 250-unit apartment complex by organizing preventative maintenance schedules for plumbing, electrical work and other repairs; reduced repair costs by 15%.
Supervised day-to-day operations such as painting walls, repairing appliances, changing light bulbs and addressing tenant concerns in a timely manner.
Installed new kitchen cabinets & countertops per customer request using various tools including saws & drills; finished projects ahead of schedule with zero errors or reworks needed each time.
Replaced outdated fixtures (i. E. , faucets) with modern ones that are energy efficient; reduced water consumption within the building by 25% over 6 months period.

Participated in hiring, training and supervising a team of 8 maintenance personnel; increased response time to tenant service requests by 15% within the first month.
Adjusted plumbing, electrical wiring and HVAC systems according to safety standards; reduced energy consumption in common areas by 20%.
Monitored security systems on a daily basis, quickly responding to any suspected issues or emergencies reported by tenants with an average resolution time of 2 hours.
Assembled furniture items such as beds, shelves, desks etc., for new tenants upon request while ensuring all pieces were correctly installed under strict health & safety guidelines.
Reliably completed over 300 apartment inspections per month across multiple properties; identified potential hazards and took necessary preventive measures before they escalated into costly repairs/replacements.

Independently managed a team of 10 maintenance staff to ensure that all apartment repairs and renovations were completed within specified timelines; reduced average repair time by 35%.
Streamlined the workflow process for handling tenant requests, which resulted in an increase of customer satisfaction ratings from 65% to 93%.
Reduced operational costs associated with repairs by 20%, through effective inventory management and vendor negotiation strategies.
Expedited resolution times on emergency maintenance issues by implementing new protocols for responding quickly to critical situations; decreased response times from 6 hours down to 1 hour on average per incident reported.
Tested equipment regularly, such as HVAC systems, plumbing fixtures & electrical wiring, ensuring they met safety standards and regulations at all times; repaired or replaced malfunctioning parts as necessary before any accidents occurred.

3. Skills

Skill requirements will differ from employer to employer – this can easily be determined via the job advert. Organization ABC may be looking for someone with experience in plumbing, while Organization XYZ may require expertise in air conditioning.

It is important to tailor the skills section of your resume to each job that you are applying for because a large number of employers use applicant tracking systems these days, which are computer programs that scan resumes for certain keywords before passing them on to a human.

Once listed here, it’s also worth elaborating further on the most relevant skills by discussing them in more detail elsewhere – such as within the summary or experience sections.

Below is a list of common skills & terms:

Appliance Repair
Building Codes
Carpentry
Drywall Repair
Electrical Systems
HVAC Systems
Landscaping
Painting
Plumbing
Safety Protocols

4. Education

Including an education section on your resume will depend on the amount of experience you have. If you just graduated and don’t have much work experience, it is best to include an education section below your resume objective. However, if you have extensive work history as a maintenance supervisor that should be highlighted first, omitting the education section might be necessary.

If including an education section, make sure to mention courses or subjects related to apartment maintenance that are relevant for the job role you are applying for.

Associate’s Degree in Building Maintenance
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your knowledge and proficiency in a given field. They are also an excellent way to show potential employers that you have taken the time and effort to stay up-to-date with industry trends and best practices.

If you have any certifications relevant to the job, make sure they are included in this section of your resume as it could be what sets you apart from other applicants.

Certified Apartment Maintenance Technician (CAMT)
National Ap
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Brooklyn Dickens, this would be Brooklyn-Dickens-resume.pdf or Brooklyn-Dickens-resume.docx.

7. Cover Letter

A cover letter is an important document to accompany your resume when applying for a role. It gives you the opportunity to explain why you’re the perfect fit and provides recruiters with more insight into who you are as a professional.

Cover letters should typically be made up of 2 to 4 paragraphs, giving employers a brief overview of your experience and qualifications that make you an ideal candidate for the job. While not always mandatory, writing one is highly recommended as it can help set yourself apart from other applicants.

Below is an example cover letter:

Dear Sylvester,

I am writing to apply for the position of Apartment Maintenance Supervisor at XYZ Apartments. As a maintenance supervisor with over 10 years of experience in both commercial and residential settings, I have the knowledge and skills necessary to successfully fill this role.

In my current position as Maintenance Supervisor at ABC Apartments, I oversee a team of eight maintenance technicians who are responsible for all aspects of building upkeep and repair. I have developed strong time management and organizational skills that enable me to efficiently coordinate our work schedule and prioritize tasks based on urgency. In addition, I have extensive experience troubleshooting HVAC systems, electrical problems, plumbing issues, and other common apartment complex repairs.

Under my supervision, the maintenance team at ABC Apartments has consistently received high marks on customer satisfaction surveys for our promptness and professionalism. We have also been recognized by management for our low number of preventable accidents and OSHA violations. I am confident that I could bring these same level of success to XYZ Apartments if given the opportunity.

Thank you for your consideration; please do not hesitate to contact me if you have any questions or would like additional information about my qualifications. I look forward to speaking with you soon about this exciting opportunity!

Sincerely,

Brooklyn