Aged Care Worker Resume Guide
Aged care workers provide physical and emotional support to elderly people, helping them with daily activities such as eating, bathing and dressing. They also help create a safe environment for the elderly by monitoring their health needs, providing companionship and assisting in social activities.
You have the perfect blend of experience and compassion to be an outstanding aged care worker. But hiring managers don’t know you exist, so to make them aware of your skills, a well-crafted resume is essential.
This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.
Table of Contents
The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.
Aged Care Worker Resume Sample
Dax Boyle
Aged Care Worker
[email protected]
498-875-0365
linkedin.com/in/dax-boyle
Summary
Seasoned aged care worker with 5+ years of experience providing compassionate and high-quality elderly support. Passionate about helping seniors stay active, healthy, and independent through a holistic approach to aged care. At XYZ Retirement Home, implemented several new initiatives that resulted in an overall improved quality of life for the residents. Experienced in medication administration and managing challenging behaviors associated with dementia or Alzheimer’s Disease.
Experience
Aged Care Worker, Employer A
Clarksville, Jan 2018 – Present
- Medicated and monitored physical, mental and emotional health of 50+ residents per day; reduced medication errors by 10% through efficient administration.
- Advised families on elderly care best practices and provided support during difficult times; improved customer satisfaction ratings from 8/10 to 9/10 over 3 months.
- Reliably assisted with the daily personal needs of aged care residents, including bathing, grooming and dressing them in a respectful manner without compromising their dignity or safety.
- Bathed up to 15 patients every week using special hygienic techniques while providing gentle massage therapy for relaxation purposes; decreased levels of discomfort among patients by 30%.
- Assisted with light housekeeping duties such as sweeping floors & changing bed sheets which resulted in an overall decrease in cleaning time by 25 minutes per room on average each day.
Aged Care Worker, Employer B
Rockford, Mar 2012 – Dec 2017
- Supervised the daily lives of 8 elderly individuals, providing assistance with personal care and hygiene needs while ensuring their safety at all times.
- Resourcefully implemented lifestyle management strategies designed to improve the quality of life for each individual; ensured that they were properly taken care of by regularly assessing their physical and mental health conditions.
- Encouraged a sense of independence among clients through activities such as gardening, cooking & crafting; observed an increase in overall wellbeing amongst them over time.
- Assessed changes in client’s behaviour or condition on a weekly basis; promptly communicated any issues to supervisors/caregivers and adjusted interventions accordingly where needed.
- Spearheaded several creative initiatives within the facility which greatly improved communication between staff members and clients, resulting in reduced complaints from families by 16%.
Skills
- Patient Care
- Elderly Care
- Communication
- Compassion
- Conflict Resolution
- Documentation
- Mobility Assistance
- First Aid
- Interpersonal Skills
Education
Certificate III in Aged Care
Educational Institution XYZ
Nov 2011
Certifications
Certificate III in Individual Support (Ageing)
Australian Qualifications
May 2017
1. Summary / Objective
A resume summary for an aged care worker should demonstrate your ability to provide compassionate, respectful and quality care. You could mention the qualifications you have obtained in this field, such as a Certificate III or IV in Aged Care, any relevant experience working with elderly people and how you strive to create a safe environment for them. Additionally, it is important to highlight any awards or recognition that you may have received for providing excellent service.
Below are some resume summary examples:
Enthusiastic aged care worker with 5+ years of experience providing quality elderly care. Skilled in developing and implementing individualized plans to meet the physical, emotional, and social needs of each client. Proven ability to create a safe environment for clients while also helping them maintain their independence. Currently working at XYZ as a Senior Aged Care Worker where I have established strong relationships with both clients and families alike.
Well-rounded aged care worker with 5+ years of experience providing physical, emotional and social support to elderly. Consistently take initiative in developing creative activities for the aged to help improve their quality of life. At XYZ Nursing Home, developed a system that improved bed time routines by 25%, resulting in better sleep patterns and higher morale among residents. Committed to providing compassionate care while ensuring safety at all times.
Driven and compassionate aged care worker with 8+ years of experience providing exceptional support to seniors in residential and home-based settings. Seeking to join ABC Care as a Support Worker, where I can use my skills in mental health needs assessment, medication administration, and dementia management to help improve the lives of elderly people. Received Employee Excellence Award for outstanding performance at XYZ Home for the Elderly.
Accomplished aged care worker with 5+ years of experience providing high-quality support to elderly people living in residential aged care facilities. Dedicated to helping improve the quality of life and wellbeing for residents while respecting their rights, independence and dignity. Successfully implemented a new system that improved medication compliance by 15%. Seeking an opportunity to join ABC Aged Care Facility as an Aged Care Worker.
Professional aged care worker with 5+ years of experience providing personalized support to elderly individuals in residential aged-care facilities. Adept at developing individualized plans, implementing medication regimes and liaising with health professionals to ensure the best possible outcomes for clients. Seeking a role at ABC Aged Care Facility where I can use my skills and knowledge to provide quality care to seniors.
Reliable and compassionate aged care worker with 4+ years of experience providing physical, emotional and social support to elderly clients. Seeking to join ABC Care Group as an Aged Care Worker and use my expertise in medical terminology, medication management, nutrition planning and end-of-life care practices. In previous roles achieved a 95% client satisfaction rating through proactive conflict resolution strategies.
Skilled Aged Care Worker with 5+ years of experience in providing compassionate care to elderly clients. Experienced in working with dementia, Alzheimer’s, and physical disability patients. Proven track record of quickly developing trustful relationships with patients and their families while providing quality nursing services. At XYZ Homecare Center, improved the overall customer satisfaction rating by 30%.
Talented aged care worker with 4+ years of experience providing support to elderly clients in their homes. Skilled at creating a nurturing environment and maintaining the highest standards of comfort for seniors. Seeking to join ABC Care Services, where I can use my excellent interpersonal skills and compassion towards people living with disabilities or illness to make a difference in their lives.
2. Experience / Employment
In the experience/employment/work history section, you should list your previous roles in reverse chronological order, starting with the most recent.
Keep it concise and to the point; bullet points are great for this section as they make it easier for the reader to take in all of what you have written. When writing each point, try and include quantifiable results that demonstrate how successful you were at a particular task or job role.
For example, instead of saying “Provided care for elderly people,” say something like “Assisted 10+ elderly patients per day with personal grooming activities such as bathing, dressing & toileting while adhering to strict safety protocols.”
To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:
- Assisted
- Monitored
- Supported
- Encouraged
- Comforted
- Administered
- Coordinated
- Supervised
- Evaluated
- Documented
- Educated
- Medicated
- Bathed
- Transported
Other general verbs you can use are:
- Achieved
- Advised
- Assessed
- Compiled
- Demonstrated
- Developed
- Expedited
- Facilitated
- Formulated
- Improved
- Introduced
- Mentored
- Optimized
- Participated
- Prepared
- Presented
- Reduced
- Reorganized
- Represented
- Revised
- Spearheaded
- Streamlined
- Structured
- Utilized
Below are some example bullet points:
- Transported elderly patients to and from medical appointments, recreational outings and other activities; completed over 100 trips in the last year with a perfect safety record.
- Facilitated physical therapy exercises for elderly clients of all abilities while providing comfort and support; successfully improved mobility by 15% within 2 months per patient on average.
- Confidently provided personal care services such as dressing, bathing, feeding and grooming to 30+ aged care residents every day as required; regularly received positive feedback from families about quality of service provided.
- Developed strong relationships with elderly individuals through listening attentively to their needs & helping them stay connected with family members via phone & video calls on a regular basis.
- Structured daily activities around individual client preferences including reading books aloud, playing board games or completing puzzles together; observed satisfaction levels increase among clients by 25%.
- Utilized compassionate care to provide physical, mental and emotional support to over 50 elderly clients daily.
- Compiled detailed medical records for each client; documented vital signs, diet plans, medication schedules and overall health assessments on a weekly basis.
- Documented incident reports accurately after any accidents or changes in patient behavior; successfully identified incidences of neglect/abuse with 95% accuracy rate.
- Successfully managed activities of daily living such as bathing & dressing patients, preparing meals and ensuring that medications were taken on time by all assigned individuals.
- Optimized efficiency when assisting disabled seniors with mobility issues via the use of wheelchairs, walkers or crutches; reduced accident rates among assisted clients by 15%.
- Streamlined aged care processes, resulting in an average 20% reduction of paperwork and administrative tasks.
- Achieved a 100% success rate in providing quality elderly care to over 50 patients daily; improved patient satisfaction ratings by 30%.
- Improved the organization’s efficiency by introducing new strategies for monitoring health conditions and assisting with activities of daily living (ADL).
- Mentored 6 junior staff members on proper safety protocols when caring for geriatric individuals, reducing medical errors by 27%.
- Efficiently managed medication administration duties while addressing any arising issues within 24 hours or less.
- Demonstrated exceptional compassion and patience when providing care to elderly residents in a residential aged care facility, improving their overall quality of life by 20%.
- Evaluated each resident’s physical, mental and emotional needs on an ongoing basis; administered medical treatments per doctor’s orders for over 150 patients.
- Supported seniors with daily activities such as bathing, dressing/undressing, eating meals or taking medications; increased patient satisfaction ratings by 10% within 3 months of employment.
- Prepared nutritious meal plans according to prescribed diets while adhering strictly to food safety guidelines; reduced malnutrition incidents among the elderly population by 25%.
- Diligently monitored vitals signs such as blood pressure and pulse rate along with any changes in behavior that could indicate illness or distress amongst residents; reported all observations promptly resulting in prompt treatment for 30+ individuals over 5 months period.
- Revised individual care plans for 10+ elderly patients, analytically assessing their medical & physical needs and ensuring that each plan was tailored to the individual’s requirements.
- Formulated weekly schedules with activities designed to stimulate cognitive development; observed a 30% improvement in quality of life indicators among clients over 6 months.
- Comforted residents suffering from dementia or Alzheimer’s by providing compassionate companionship and emotional support when needed; significantly reduced anxiety levels in 8 seniors within 2 weeks of joining the facility.
- Effectively administered medications according to doctors’ orders, monitored vital signs such as blood pressure & temperature on an ongoing basis, and organized transport for medical appointments for 15+ aged care patients daily.
- Reduced average time for daily patient care tasks by 15%, enabling staff to attend to more patients and leading to a 20% increase in overall productivity.
- Expedited bedside meal delivery times from 1 hour to 30 minutes, improving the quality of life for hundreds of elderly patients under my supervision.
- Reorganized physical therapy program schedule that resulted in an 8% reduction in recovery time needed after surgery or illness among clients at the facility.
- Independently handled all aspects of health care management including medication administration, vitals monitoring and personal hygiene assistance while providing compassionate support during difficult times with families facing end-of-life decisions.
- Represented aged care facility on numerous occasions when meeting with local community leaders and medical professionals; acted as a liaison between clientele, family members and other stakeholders involved in their long term healthcare plans.
- Thoroughly administered medication, daily care and personal hygiene to 30+ patients each day; reduced falls by 25% while on shift.
- Coordinated meal plans and special diets for elderly residents in accordance with doctor’s instructions; improved nutrition of 20 residents within 3 months as a result.
- Administered medical treatments such as wound dressing, oxygen therapy & catheter maintenance according to physician orders; minimized hospitalizations of 10 patients due to timely interventions.
- Educated family members about proper caregiving techniques when providing support for the elderly at home through formal counseling sessions lasting 1-2 hours each session.
- Presented weekly seminars on aging issues to community groups, covering topics like dementia awareness & end-of-life planning; reached over 350 people across 5 events in the last year alone.
3. Skills
The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization may require experience in providing palliative care, while another may be looking for someone to provide respite services.
It is important that you tailor your skills section to the job at hand; this way, it will pass through any applicant tracking systems used by employers and land on a human’s desk.
In addition to listing relevant qualifications here, you can further demonstrate them throughout other sections of your resume such as the summary or work history.
Below is a list of common skills & terms:
- Communication
- Compassion
- Conflict Resolution
- Documentation
- Elderly Care
- First Aid
- Interpersonal Skills
- Mobility Assistance
- Patient Care
- Time Management
4. Education
Adding an education section on your resume depends on how far along you are in your career. If you just graduated and have no prior experience, mention the education section below your resume objective. However, if you have been working as an aged care worker for years and with plenty of different responsibilities to showcase, omitting this section is perfectly fine.
If including an education section is necessary, try to list courses related to the aged care role that demonstrate knowledge about caring for elderly people or any other relevant topics.
Certificate III in Aged Care
Educational Institution XYZ
Nov 2011
5. Certifications
Certifications demonstrate to potential employers that you have a certain level of expertise in the field. It is important to include any certifications related to the job for which you are applying, as this will show hiring managers that you have taken steps towards professional development and kept your knowledge up-to-date.
Including certifications on your resume can be beneficial if they are relevant and demonstrate an extra skill set or higher proficiency than other applicants.
Certificate III in Individual Support (Ageing)
Australian Qualifications
May 2017
6. Contact Info
Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.
You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.
Finally, name your resume file appropriately to help hiring managers; for Dax Boyle, this would be Dax-Boyle-resume.pdf or Dax-Boyle-resume.docx.
7. Cover Letter
Submitting a cover letter is a great way to add more personality and detail to your job application. It’s also an opportunity for you to explain why you are the perfect candidate for the role.
A cover letter should be made up of 2-4 paragraphs, each one providing additional information that isn’t already included in your resume. Even if a job listing doesn’t explicitly require it, writing one can help set you apart from other applicants and increase your chances of getting hired.
Below is an example cover letter:
Dear Jerrold,
I am writing to apply for the aged care worker position at your facility. With more than five years of experience working in aged care, I have the skills and knowledge to provide high-quality care to your residents.
I am passionate about working with the elderly and ensuring they receive the best possible care. I am patient, compassionate, and have a strong work ethic. I am also physically fit and able to lift heavy objects and perform manual tasks.
In my previous role, I was responsible for providing personal care, domestic assistance, and social support to residents. I also assisted with meals, medication administration, and wound management. My excellent communication skills allowed me to build positive relationships with residents and their families.
I am confident that I would be a valuable asset to your team. I would welcome the opportunity to discuss my application further at an interview at a time that is convenient for you. Thank you for your consideration; I look forward to hearing from you soon.
Sincerely,
Dax