Server and Bartender Resume Guide

Energetic server and bartender with more than 5 years of experience in customer service. Seeking to leverage outgoing personality and adaptability to different situations to fill the open position at ABC restaurant. Consistently received positive feedback from customers and employers for providing an enjoyable dining experience.

Dependable server and bartender with 10+ years of experience in customer service, food preparation, and mixology. Consistently recognized as a top performer by management, averaging 140% of shift sales goals. Seeking to leverage proven customer service skills to grow sales at ABC while providing an exceptional guest experience.

Accomplished server and bartender with 6+ years of experience providing top-notch customer service in upscale restaurants. Recognized as a “model employee” who consistently upholding company standards. Diplomatic when managing difficult customers while always placing an emphasis on their satisfaction. Looking to leverage exceptional people skills as the next server at ABC Restaurant.

Diligent server and bartender with 6+ years of experience in the food and beverage industry. Proven ability to provide an exceptional level of customer service while maintaining a calm and professional demeanor under pressure. Track record of increasing sales through upselling techniques. Experienced in training new staff members on company policies, procedures, and best practices.

Detail-oriented server and bartender with more than 10 years of experience in the food and beverage industry. Proven ability to handle guest requests, stock supplies, manage staff scheduling, and open/close procedures. Seeking to leverage excellent customer service skills to become a valuable asset at ABC Restaurant.

Proficient server and bartender with 7+ years of experience in customer service. Track record of handling all types of customers, whether they are happy or angry, in a calm and professional manner. Consistently received positive feedback from guests regarding the quality of food and service. Experienced in managing bar areas during busy periods and creating drink menus.

Professional server and bartender with 8+ years of experience in customer service and the food & beverage industry. Highly skilled in multitasking, upselling, cocktails making, and wine serving. Recognized by ABC Restaurant as “Server of the Month” 3 times for providing outstanding service to customers.

Well-rounded server and bartender with 6+ years of experience in the food and beverage industry. Proven ability to deliver excellent customer service while upselling products and services. Experienced in conducting pre-shift meeting, stocking supplies, preparing for large events, opening/closing restaurant procedures.

Skilled server and bartender with 6+ years of experience providing excellent customer service in busy restaurants. Trained in wine tasting and food pairing. Seeking to leverage knowledge and experience to support the opening of the ABC restaurant. In previous roles, increased sales by up to 25% through suggestive selling techniques.

• Diligently took orders and served food & drinks to over 100 customers per shift while maintaining a high level of accuracy; reduced customer complaints by 20%.
• Reduced table turn-around time by 10 minutes on average, allowing the restaurant to accommodate more diners during peak hours.
• Delivered exceptional service that resulted in a 15% increase in tips earned per shift.
• Carried up to 20 plates of food at a time without incident; expedited service and increased customer satisfaction.

• Took food and drink orders from customers, upselling when possible and providing excellent customer service at all times.
• Introduced new menu items to customers and provided information on special offers; increased sales of high-margin items by 20%.
• Coordinated with kitchen staff to ensure that food orders were prepared promptly and served hot; decreased customer wait times by 15 minutes on average.
• Developed a good rapport with regular customers, remembering their preferences and anticipating their needs; received positive feedback from 85% of surveyed guests.
• Independently handled all aspects of opening and closing the restaurant, including stocking supplies, setting up dining areas and performing cashier duties.

• Structured shift patterns for a team of up to 10 servers and bartenders, ensuring adequate coverage during peak hours and efficient service at all times.
• Garnished drinks and dishes with intricate designs and fruit/vegetable sculptures, impressing customers and increasing tips by 20%.
• Facilitated smooth operations in a high-pressure environment by keeping calm under pressure, remembering customer orders accurately and multitasking effectively.
• Optimized table turnover rates during busy lunch & dinner periods by liaising closely with the kitchen staff and communicating updates to the front-of-house team promptly.
• Reliably completed side work tasks such as polishing glassware, stocking shelves & coolers, prepping garnishes etc. ahead of time or during lulls in service without being prompted.

• Advised guests on food and drink menu items, making recommendations based on their preferences; upsold specialty items and increased total sales per table by 15%.
• Served guests in a prompt and professional manner, ensuring that all orders were correct before leaving the kitchen; received positive feedback from 85% of diners.
• Made drinks to order using standard recipes and bar guidelines; reduced wastefulness by 10% due to improved accuracy when measuring liquor pour sizes.
• Proficiently operated the point-of-sale system to process payments and manage guest tabs; minimized errors during transactions and resolved any issues that arose efficiently.
• Stocked supplies such as glasses, napkins, straws and liquor bottles behind the bar throughout shift; ensured that there was always enough of each item on hand to meet customer demand.

• Prepared and served food and drinks to customers in a timely and efficient manner.
• Utilized point-of-sale system to process customer orders accurately and efficiently.
• Represented the restaurant in a professional and friendly manner at all times.
• Cleaned and maintained the dining area, kitchen area, and bar area throughout shifts.
• Meticulously followed health and safety guidelines when handling food and drinks.

• Mentored new staff on best practices for taking orders, handling customer complaints and resolving conflict.
• Checked identification of every patron to ensure they were of legal drinking age before serving them alcohol.
• Achieved a 96% satisfaction rating on all post-shift surveys for outstanding service delivery; received positive feedback from over 1,000 customers served during my tenure.
• Compiled weekly reports detailing sales figures, stock levels and shifts worked to help management make informed decisions about scheduling and resourcing.
• Substantially increased bar revenue by upselling drinks and encouraging customers to order dessert; generated an additional $1,500 in sales per week on average.

• Emptied and cleaned up to 50 tables per shift, busing dirty dishes and resetting tables for the next customer.
• Assessed customers’ needs and made recommendations for food and drink orders; upsold appetizers, desserts and cocktails when appropriate.
• Mixed drinks according to recipes while adhering to strict pouring guidelines set by the establishment; served an average of 200 drinks per shift.
• Successfully completed assigned side work tasks such as stocking bar supplies and preparing garnishes within the allotted time frame.
• Demonstrated expert knowledge of wine varieties, beer brewing styles and cocktail preparation techniques, providing detailed explanations to inquiring customers upon request.

• Effectively communicated with co-workers and customers to take food and beverage orders, relay messages and resolve complaints in a timely manner.
• Answered phone calls promptly and accurately took down customer orders while upselling additional menu items whenever possible.
• Organized work station at the start of every shift by stocking supplies, setting up utensils & glassware, preparing garnishes and taking out trash; ensured that it remained clean throughout the duration of each shift.
• Presented checks to customers after meals, handled cash & credit card transactions quickly & efficiently while providing excellent customer service throughout the entire dining experience.
• Revised cleaning schedule for all front-of-house areas on slow days to increase efficiency; completed all assigned tasks within the specified time frame without compromising quality standards.

High School Diploma
Educational Institution XYZ
Nov 2011

ServSafe Food Handler Certification
National Restaurant Association
May 2017