Technical Sales Consultant Resume Guide

Technical Sales Consultants provide technical advice and expertise on products or services to potential customers. They identify customer needs, suggest solutions, create sales presentations, negotiate contracts and help close deals. They also evaluate customer feedback and make necessary product modifications to ensure client satisfaction.

Your technical sales experience makes you the perfect candidate for any consulting position. But employers won’t know just how qualified you are until they read your resume. To make sure that it stands out, craft an impressive document that highlights all of your accomplishments and abilities.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Full Resume Example Summary Experience Skills Education Certifications Contact Info Cover Letter Templates

Technical Sales Consultant Resume Sample

Morris Welch
Technical Sales Consultant

[email protected]
308-610-7088
linkedin.com/in/morris-welch

Summary

Seasoned technical sales consultant with 10+ years of experience in pre-sales, post-sales and customer service. Skilled at understanding the business needs of clients and tailoring a solution that best meets their objectives. Proven track record of success in developing new markets and expanding existing ones while providing exceptional support to customers. Experienced at leveraging cutting edge technology to drive successful sales campaigns for maximum ROI results.

Experience

Technical Sales Consultant, Employer A
Kent, Jan 2018 – Present

Developed and implemented successful sales strategies, which resulted in a 20% increase in product sales within the first 3 months.
Facilitated technical consultations with over 100 customers and provided comprehensive solutions to meet their needs; increased customer satisfaction rate by 15%.
Monitored market trends and identified new opportunities for growth; generated an additional $10,000 of revenue through targeted cross-selling activities in just one quarter.
Upsold various products to more than 50 clients each week, successfully meeting company’s monthly target of generating at least $25K from upsells alone.
Proficiently leveraged current CRM tools such as Salesforce and Marketo to track customer data accurately and ensure proactive follow-ups were conducted on time every month.

Technical Sales Consultant, Employer B
Tampa, Mar 2012 – Dec 2017

Expedited technical sales process by introducing new customer onboarding methods and reducing time-to-close from 45 days to 35; improved customer satisfaction ratings by 15%.
Promoted products across various channels, including webinars, conferences and trade shows; achieved a 40% increase in leads within the first month of promotion.
Represented company at industry events and client meetings as primary technical sales contact for inquiries or product demonstrations; closed $350k+ in deals within 3 months with an average deal size of $50K+.
Presented technical solutions tailored to specific customer needs through effective communication of features & benefits while delivering high quality service standards; increased repeat business rate by 25%.
Independently managed complex projects related to sales processes such as proposal creation, product training sessions and contract negotiations that resulted in 10 successful implementations over 6 months period.

Skills

Account Management
Business Development
Solution Selling
Telecommunications
Direct Sales
Product Development
Sales Operations
Team Leadership
Contract Negotiation

Education

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

Certifications

Certified Technical Sales Professional
American Technical Sales Association
May 2017

Related Resume Examples

All Examples

1. Summary / Objective

Your resume summary should be like a movie trailer – it should provide the hiring manager with essential information about who you are and why they should read on. As a technical sales consultant, your summary could include details such as how many years of experience you have in the field, any certifications or awards that make you stand out from other candidates, and how quickly you can learn new technologies. You might also mention some of your most successful deals to give them an idea of what kind of results they can expect if they hire you.

Below are some resume summary examples:

Detail-oriented technical sales consultant with 7+ years of experience developing and delivering high-value enterprise solutions. Proven track record of success in identifying customer needs, crafting effective product demonstrations, and increasing the bottom line for clients across multiple industries. Seeking to join ABC Company as a technical sales consultant to leverage expertise in software implementation, business development, and consultative selling.

Accomplished technical sales consultant with 8+ years of experience in customer support and account management. Proven track record of successfully meeting or exceeding quarterly goals by upselling products to existing customers, cross-selling new ones, and providing top-tier troubleshooting services. Seeking to join ABC Company as a technical sales consultant where I can leverage my expertise for the benefit of clients across multiple industries.

Enthusiastic and motivated technical sales consultant with 5+ years of experience in providing customer-centric solutions to complex business challenges. Proven track record of increasing revenue and improving customer satisfaction levels through upselling, cross-selling, and consultative selling techniques. Seeking to join ABC Tech as a Technical Sales Consultant to continue driving growth while helping customers achieve their desired outcomes.

Reliable technical sales consultant with 4 years of experience in the tech industry. Proven track record in developing customer relationships and identifying target markets to increase revenue growth. At XYZ, achieved a 20% year-on-year product sales growth within 6 months while managing 10+ accounts concurrently. Adept at leveraging various technical resources to resolve customer issues quickly and efficiently.

Amicable and driven Technical Sales Consultant with 5+ years of experience in IT and software sales. Proven track record of success, having increased revenue by 30% at XYZ Corporation. Adept at understanding customer needs and finding the right technology solutions to meet them. Skilled communicator who excels in building relationships with clients while managing complex projects from start to finish.

Hard-working technical sales consultant with a focus on leveraging customer insights and technical know-how to create long-term business relationships. 8+ years of experience in the IT industry developing sales strategies, providing consultative services, and managing vendor relations for ABC Tech. Successfully increased revenue by 75% over two consecutive quarters through product upselling tactics.

Professional technical sales consultant with 8+ years of experience in the IT industry. Skilled in developing and executing successful product selling strategies to drive revenue growth. At XYZ, increased customer loyalty by 30% through upselling and cross-selling activities. Experienced at creating customized solutions for clients based on their requirements and budget constraints.

Driven technical sales consultant with 5+ years of experience in B2B and B2C industries. Consistently exceeded annual quotas by 20% or more while providing clients exemplary customer service. Seeking to join ABC Tech as a technical sales consultant, leveraging my expertise in consultative selling techniques and strong communication skills to close deals quickly and efficiently.

2. Experience / Employment

The employment (or experience) section is where you talk about your work history. It should be written in reverse chronological order, which means the most recent job is listed first.

Stick to bullet points when talking about each role; doing so allows the reader to take in what you have to say quickly and easily. When writing out these bullet points, make sure that they are detailed and explain exactly what you did as well as any results or accomplishments achieved during your time there.

For example, instead of saying “Provided technical sales support,” you could say, “Introduced a new customer service platform for clients resulting in an increase of 5% customer satisfaction ratings.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

Generated
Negotiated
Presented
Analyzed
Consulted
Developed
Implemented
Managed
Marketed
Promoted
Sold
Upsold
Supported
Trained
Monitored

Other general verbs you can use are:

Achieved
Advised
Assessed
Compiled
Coordinated
Demonstrated
Expedited
Facilitated
Formulated
Improved
Introduced
Mentored
Optimized
Participated
Prepared
Reduced
Reorganized
Represented
Revised
Spearheaded
Streamlined
Structured
Utilized

Below are some example bullet points:

Achieved $8 million in sales revenue through successful technical product presentations to over 100 customers.
Improved customer service efficiency by 30% after implementing a new tech-based system for tracking feedback and client inquiries.
Consulted with clients on the best products & services that could meet their needs, resolving any technical issues within 24 hours of contact; maintained 95% customer satisfaction rate throughout tenure.
Implemented customized network solutions for small businesses to help them maximize productivity and reduce downtime; resulted in 25+ companies increasing profits by up to 50%.
Efficiently troubleshot all software/hardware problems encountered during installation, repair or maintenance processes while maintaining high quality standards at all times.

Spearheaded the sales process for technical products, increasing customer satisfaction by 20% and achieving an average of $10K in monthly revenue.
Successfully developed and implemented new strategies to promote the sale of complex technologies to corporate clients, resulting in a 35% increase in market share within six months.
Mentored junior members of the team on product features & benefits as well as best practices for closing deals; decreased onboarding time from 3 weeks to 10 days per hire.
Streamlined client communication processes by developing custom CRM tools which reduced response times from 24 hours to 1 hour on average and increased close rates by 25%.
Marketed products through webinars, social media campaigns & trade shows; generated over 200 qualified leads each month with a conversion rate of 45%.

Trained and managed a team of 8 sales representatives on the latest technical solutions and products, resulting in an 18% increase in weekly sales revenue.
Revised existing sales strategies to ensure that customer queries were handled efficiently; reduced response time by 28%.
Coordinated with product engineers and other stakeholders for timely delivery of services, raising customer satisfaction rate from 64% to 78%.
Accurately forecasted market trends and advised clients on suitable investments according to their needs, leading to 10+ successful deals closed each month.
Assessed complex business requirements and proposed effective technology solutions tailored specifically for individual customers’ needs; generated $80K worth of additional yearly revenue through repeat business alone.

Negotiated and closed over $1.2 million in sales of advanced technical products and services within the past year, resulting in a 20% increase in overall customer satisfaction.
Reorganized and streamlined existing processes for product installation, troubleshooting and maintenance to reduce customer service response time by an average of 24 hours on all orders placed online.
Consistently met or exceeded quarterly targets with upselling strategies; expanded client base by 40%.
Managed teams of up to 10 technicians while overseeing the development of new software applications to ensure compatibility with existing systems; reduced implementation costs by 15%.
Participated in regional trade shows and conferences as an expert technical consultant, speaking on topics such as emerging technologies and best practices related to system integration requirements.

Sold high-end technical solutions to over 100 clients, substantially increasing sales revenue by 25% within the first quarter.
Formulated comprehensive marketing strategies and product demonstrations in order to effectively promote products to prospective customers; successfully converted 75+ leads into long-term relationships with the company’s services.
Supported existing clientele with any technical issues that arose, efficiently troubleshooting & resolving problems via remote assistance or onsite visits; decreased customer complaints by 15%.
Generated creative promotional material such as flyers, brochures and emails for new campaigns in order to boost brand awareness; achieved a 10x increase in website traffic from targeted advertising initiatives during peak season periods.
Developed strong relationships with vendors and suppliers throughout the industry which enabled access to competitive pricing structures that led to cost savings of $25K per annum for the organization.

Introduced innovative technical solutions to over 150 clients, improving their workflow efficiency and reducing costs by 20%.
Utilized CRM software to accurately track client orders, sales leads and customer support requests; achieved an average of 10 successful sales calls per day.
Reduced the time taken for product onboarding from 3 days to 1 day through streamlined processes and improved training materials given to new customers.
Reliably provided timely advice on existing products & services as well as upcoming upgrades; consistently maintained a positive relationship with all stakeholders involved in the process.
Advised management team on potential strategic partnerships that could improve lead generation & conversion rate results by 25% within 6 months’ timeframe.

Analyzed customer requirements, identified business opportunities and prepared technical sales proposals that enabled clients to meet their desired outcomes; achieved a customer satisfaction rating of 92%.
Prepared reports detailing the performance of hardware & software products in order to inform product design decisions; compiled data from 20+ sources for further analysis.
Confidently presented complex solutions in terms understandable by customers and structured compelling arguments that led to successful closure of deals worth over $5 million annually.
Developed relationships with key decision makers across multiple industries and drove an additional 10% growth in revenue through proactive customer engagement initiatives.
Mentored junior team members on effective approaches for driving technical sales, resulting in a 30% increase in conversion rate within 6 months after implementation.

3. Skills

Even though two organizations are hiring for the same role, the skillset they want an ideal candidate to possess could differ significantly. For instance, one may be on the lookout for an individual with experience in customer service, while the other may be looking for someone with a background in software engineering.

It is essential to tailor your skills section of your resume to each job you are applying for because many employers use applicant tracking systems these days that scan resumes for certain keywords before passing them on to a human.

Therefore, make sure this section contains all the relevant qualifications required by the employer and elaborate on those same skills further in other sections such as summary or work experience.

Below is a list of common skills & terms:

Account Management
B2B
Business Development
Business Strategy
CRM
Cloud Computing
Cold Calling
Continuous Improvement
Contract Negotiation
Customer Satisfaction
Data Analysis
Data Center
Direct Sales
Engineering
IP
Integration
Key Account Management
MPLS
Managed Services
Manufacturing
Networking
Operations Management
Pre Sales
Process Improvement
Product Development
Product Management
Project Planning
Sales Operations
Sales Process
Salesforce.com
Security
Solution Selling
Team Leadership
Teamwork
Technical Support
Telecommunications
Time Management
Troubleshooting
Unified Communications
VoIP
WAN
Wireless

4. Education

Including an education section on your resume will depend largely on how far along you are in your career. If you just graduated and have no prior experience, mention it below your resume objective. However, if you have been working as a technical sales consultant for years and at multiple companies with plenty of different responsibilities to showcase, omitting the education section is perfectly fine.

If an education section is included, try to mention courses relevant to the technical sales consulting job that demonstrate knowledge in areas such as marketing strategies or customer service skills.

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

5. Certifications

Certifications are a great way to demonstrate your expertise in a certain field. They can help you stand out from other applicants and show potential employers that you are qualified for the job.

Including certifications on your resume is an excellent way to prove that you have taken the time and effort to stay up-to-date with industry trends, as well as having completed courses or tests related to the position you’re applying for. Make sure any certifications listed are relevant and recent so they will be seen favorably by hiring managers.

Certified Technical Sales Professional
American Technical Sales Association
May 2017

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Morris Welch, this would be Morris-Welch-resume.pdf or Morris-Welch-resume.docx.

7. Cover Letter

Providing a cover letter for a job application is an effective way to make your resume stand out from the crowd. It can help you give recruiters additional insights about who you are and why you would be perfect for the role.

Cover letters are usually made up of 2 to 4 paragraphs that provide more detail than what is included in a resume, such as career ambitions, personal values or interests relevant to the position. Although not always required, submitting one could potentially increase your chances of getting hired!

Below is an example cover letter:

Dear Heather,

I am writing to apply for the technical sales consultant position at your company. With a bachelor’s degree in engineering and three years of experience in sales, I have the skills and knowledge necessary to be successful in this role.

In my current job, I sell industrial products to clients in the manufacturing industry. I have a deep understanding of the products I sell and how they can be used in different applications. This knowledge has allowed me to close deals that other salespeople were not able to.

I am also very good at building relationships with clients. I take the time to understand their needs and pain points so that I can offer them solutions that meet their specific requirements. My ability to establish trust quickly has resulted in repeat business from many of my clients.

Lastly, I have a strong track record of achieving quotas. In my current role, I consistently exceed my monthly sales targets by an average of 20%. This success is due to my hard work and dedication but also because of my strategic approach to selling.

I believe that I would be a valuable asset on your team, and I look forward to discussing this opportunity with you further.

Sincerely,

Morris