Salon Manager Resume Guide

Detail-oriented salon manager with 6+ years of experience in the industry. Skilled in hair care, skin care, nail care, and customer service. Achieved 97% client retention rate by providing excellent service and individualized attention to each client. Seeking to leverage managerial experience and people skills to take on a new challenge as salon manager at ABC.

Seasoned salon manager with 7+ years of experience in the beauty industry. Expertise in managing day-to-day operations, overseeing stylists, and ensuring customer satisfaction. Proven ability to increase sales by 20% through creative marketing initiatives. Seeking to leverage extensive experience and leadership skills to drive growth at ABC Salon.

Well-rounded salon manager with 7+ years of professional experience. In previous roles, managed up to 8 stylists and 2 receptionists while providing exceptional customer service. Seeking to leverage organizational and leadership skills to become the next salon manager at ABC Salon.

Professional salon manager with 7+ years of experience in managing all aspects of a high-end salon. Seeking to use my skills and experience to improve customer satisfaction at XYZ Salon. At ABC, increased revenue by 20% through effective marketing and management of the stylists. Consistently received positive feedback from clients regarding the quality of service provided.

Driven and motivated manager with 7+ years of experience managing salons. Consistently exceeds sales goals by 10% or more through expert product knowledge and exceptional customer service. Seeking to use proven leadership skills to increase clientele and grow business at ABC Salon.

Diligent and hardworking salon manager with 6+ years of experience in the hair industry. Skilled in all aspects of hair and skin care, makeup application, and nail care. Proven ability to manage a high-volume salon with up to 20 stylists. Expertise in both traditional and emerging trends within the beauty industry.

Committed and passionate salon manager with 8+ years of experience in the hair and beauty industry. Expertise in overseeing day-to-day operations, managing staff, and ensuring customer satisfaction. In previous roles increased sales by 15% and grew clientele base by 35%. Seeking to leverage strong leadership skills to become the next salon manager at ABC Salon & Spa.

Determined and passionate salon manager with 4+ years of experience in the beauty industry. Trained in hairstyling, makeup artistry, and skincare. Proven ability to increase clientele by 30% through providing excellent customer service and developing creative marketing strategies. Experienced in managing a team of stylists and overseeing day-to-day operations of a busy salon.

Passionate and experienced salon manager with 8+ years of experience in the beauty industry. In previous roles, increased revenue by an average of 30% through creative marketing initiatives and exceptional customer service. Seeking to leverage strong leadership skills to manage day-to-day operations at ABC Salon and Spa.

• Scheduled and confirmed appointments for up to 20 clients per day, while managing a team of 4 stylists and 2 assistants.
• Kept inventory of all salon products and supplies, placing orders as needed and ensuring that the shelves were always stocked; this prevented product shortages which had previously caused a 15% decrease in customer satisfaction.
• Presented new styling ideas and hair care products to customers during their appointment, resulting in an average upsell of 2 items per client; this increased retail sales by $1,200 last month.
• Confidently recommended hairstyles, color treatments and other services based on each client’s individual needs and preferences; this led to a 25% increase in customer retention rates over the past year.
• Assessed staff performance on a regular basis and provided feedback/suggestions for improvement; as a result, employee morale has increased by 30%.

• Maintained inventory levels for all salon products and supplies, ensuring that shelves were never empty and customers always had what they needed.
• Independently managed day-to-day operations of the salon in the absence of the owner, including opening/closing duties, handling customer inquiries and managing staff scheduling.
• Achieved monthly sales targets set by the owner; consistently generated 10% more revenue than expected through upselling services and retail product recommendations.
• Improved team productivity by 20% through effective delegation of tasks and providing clear instructions/expectations to employees; also implemented a new cleaning schedule which saved 2 hours per week in total cleaning time.

• Participated in daily opening and closing salon procedures, including setting up workstations, sanitizing tools and equipment, and stocking supplies.
• Reliably completed all scheduled appointments with clients while providing high-quality hair styling services that met or exceeded their expectations.
• Closed the salon on a nightly basis by properly cleaning all work areas, restocking products and supplies, counting cash drawer contents, and securing the premises.
• Mentored new stylists on company policies and procedures as well as best practices for providing excellent customer service to clients.
• Formulated creative marketing strategies that increased salon revenue by 20% over a 6-month period through promotions of new services and discounts on popular treatments.

• Actively managed and oversaw a team of 12 stylists, 2 assistants, and 1 receptionist; ensured that the salon operated smoothly and efficiently at all times.
• Facilitated regular training sessions for staff on new hair styling techniques, product knowledge, and customer service best practices; led by example to ensure high standards were always met.
• Kept accurate records of daily sales transactions and monthly inventory levels using QuickBooks; helped to streamline bookkeeping procedures which saved 4 hours per week.
• Streamlined appointment scheduling system which reduced customer wait times by 20% and increased stylist productivity by 15%.
• Reduced overall operating costs by 10% through effective cost-cutting measures such as negotiating better supplier contracts and reducing wastefulness across all salon departments.

• Optimized the daily operations of the salon, including scheduling appointments, maintaining supplies and equipment, and processing customer payments.
• Represented the salon in a professional and courteous manner at all times when interacting with customers, managing staff members and handling conflict resolution.
• Substantially increased customer satisfaction ratings by implementing new policies for handling customer complaints and concerns.
• Provided each customer with individualized attention to ensure that their needs were met in a timely and efficient manner.
• Advised clients on which hair care products would best suit their individual needs based on hair type, lifestyle and budget constraints.

• Supervised a team of 8 stylists, 2 colorists, and 1 assistant; ensured that the salon operated smoothly and efficiently at all times.
• Coordinated daily appointments, managed the retail sales of hair care products, and handled customer complaints in a professional manner.
• Expedited the opening and closing procedures of the salon on a daily basis; revised operating procedures to increase efficiency by 15%.
• Meticulously kept track of inventory levels for all hair care products and ordered supplies as needed to avoid shortages; lowered product wastage by 10%.
• Demonstrated excellent time management skills when scheduling appointments and completing paperwork; completed all tasks within allotted timeframes on average.

• Utilized industry-leading software to manage appointments, client records and staff schedules; achieved 97% customer satisfaction rating.
• Introduced new marketing initiatives that increased salon revenue by 15% in the first quarter.
• Prepared weekly reports on staff performance and customer feedback; utilized data to make necessary changes to improve productivity and retention rates.
• Consistently exceeded daily/weekly targets for retail sales, add-on services and rebooking rates; recognized as top-performing manager 3 months in a row.
• Demonstrated excellent leadership skills by managing a team of 20+ stylists/beauticians; provided regular coaching & guidance to help them improve their skillsets and better serve customers’ needs.

• Compiled data and created reports on salon sales, customer demographics, and employee performance to help owners make informed business decisions.
• Managed the day-to-day operations of a busy salon with up to 15 employees, including scheduling appointments, handling customer inquiries and complaints, and processing payments.
• Cleaned and maintained all areas of the salon, such as shampooing stations, pedicure chairs, waiting areas and restrooms; ensured that the salon met all local health code regulations at all times.
• Proficiently performed hair cuts, color treatments, styling services and other beauty treatments according to current trends; upsold customers on additional services and retail products whenever possible.

Bachelor of Science in Business Administration
Educational Institution XYZ
Nov 2011

Certified Salon Manager
National Accreditation of Salon Professionals
May 2017